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  • The brief
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  • This week · 6
  • This quarter · 8
  • Big bets · 3
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Generated Oct 18, 2026 1 view
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growth playbook · Oct 18, 2026

trashlab.com (opens in a new tab)

TrashLab growth playbook

Diagnosis

TrashLab says it is live with hundreds of haulers in 40+ states after launching in 2023 and has just closed a Series A.

Its hiring shows the next phase: a Director of Demand Generation reporting to the CEO and measured on 40% of new pipeline and 10x search visibility, a GTM Engineer building per-prospect demos and AI sales agents, a cohort of AEs selling $5K–$300K+ deals, and customer roles measured on 115% net retention and 45-day implementations.

The site has lots of search pages but some repeat each other, it has no customer stories, its numbers disagree, and its comparison guide names no rivals. This playbook fixes the base first, then builds a hauler map from public records, municipal bid triggers, a standalone AI order taker and payments.

Growth Score

7/10

Biggest Opportunity

Win the long tail of independent haulers that legacy vendors serve poorly, finding them through public licence lists and contract bids, landing them with Haul-E or a fast migration, and growing them through payments.

Biggest Risk

Scaling content too fast: more near-duplicate pages could set search back, and incumbents and a modern rival (Hauler Hero) are fighting for the same "AI" story.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Merge the 30 look-alike software pages before scaling programmatic SEO

    Export the 30 pages with their Search Console clicks and pick the winner in each group.

    High impact First result in 6 weeks
  2. 2

    Publish the first three customer stories

    Ask Junk Pros WA for a 30-minute call this week.

    High impact First result in 6 weeks
  3. 3

    Make the numbers agree and say where they come from

    Ask the CEO for today's hauler count, state count and how each homepage stat was measured.

    Medium impact First result in 1 week

02

Your idea portfolio

21 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 7 ideas are marked Unexpected: plays you are unlikely to have tried.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 3Big bets · 10Fill-ins · 4Reconsider · 4
Effort →

Showing 21 of 21 ideas

This week 6

Quick wins with a clear first action.

  • 01

    The new Director is asked for 10x search visibility through programmatic SEO, but the site already has about 30 near-identical pages for keyword variants ("hauler software", "trash hauler software", "waste hauling software"). Pages like these compete with each other and are the pattern Google's scaled content policy targets.

    High impactMedium effort First result in 6 weeks Director of Demand Generation

    First action

    Export the 30 pages with their Search Console clicks and pick the winner in each group.

    How to measure it

    Organic demo requests a month

    Now
    –
    Target
    2x
    By
    6 months

    Steps

    1. 1

      Export performance

      Clicks, impressions and queries for each product page.

      Director of Demand Generation 2 hours

    2. 2

      Group by intent

      Which pages answer the same search.

      Director of Demand Generation 1 day

    3. 3

      Pick a winner per group

      The page with the most clicks or links.

      Director of Demand Generation 2 hours

    4. 4

      Strengthen the winner

      Proof, screenshots, a customer quote, a demo path.

      Director of Demand Generation 1 week

    5. 5

      Redirect the rest

      301 redirects and updated internal links.

      Director of Demand Generation 1 day

    6. 6

      Set a rule

      New programmatic pages must carry data no other page has.

      Director of Demand Generation 1 hour

    First result
    6 weeks
    Cost
    $0
    Owner
    Director of Demand Generation

    Smallest test

    Merge one group of five pages and compare its clicks after four weeks.

    Why it works

    Group the variants into a handful of strong pages, one per real buying need (residential, commercial, roll-off, toilet and septic, scale houses, plus the product areas billing, dispatch and routing), each with proof, screenshots and a demo path. Redirect the rest. Only then add programmatic pages that carry unique data (per state, per city, per container type) rather than reworded copy.

    Fewer, stronger pages rank better than many thin ones, and it protects the domain before a six-figure budget pushes more content at it.

    Ready to use

    ChecklistBefore publishing a programmatic page

    [ ] Does it answer a search no other page answers?
    [ ] Does it carry data unique to the page (state rules, city fees, container sizes)?
    [ ] Would a hauler bookmark it?
    [ ] Does it link to the one product page for that need?
    [ ] Is there a reason to come back (updated numbers, a tool)?
    [ ] Has someone who knows hauling read it?

    Risks and how to handle them

    • Short-term traffic dip

      Redirect page by page and watch Search Console weekly.

    • Losing a long-tail page that converted

      Keep any page with its own conversions.

    Evidence

    • Your websiteSitemap (266 URLs): 149 glossary pages, about 30 near-identical product pages for keyword variants (waste-hauler-software, hauler-software, waste-hauling-software, trash-hauler-software, waste-management-software and more), 13 enterprise pages, 15 tools (RFP builder, invoice templates, pricing and valuation calculators), salary guides, 42 blog posts with the last RSS post on June 23, 2026, and no customer story or case study pages.Source
    • HiringDirector, Demand Generation (San Francisco, reports to the CEO): own inbound pipeline end to end across SEO, content, paid search and social, programmatic, ABM, partner co-marketing and events; drive more than 40% of net-new pipeline, 3x inbound MQLs and 10x search visibility by month 6; manage a six-figure digital budget plus a trade show budget; build programmatic SEO and automated competitor and best-fit customer profile research; map the whole US/Canada hauler best-fit customer profile with account scoring and a daily list for BDRs and AEs; own the website, customer stories and launches; position TrashLab as "the AI-native, modern alternative to the legacy incumbents".Source
    • Search resultsGoogle's March 2024 spam policy update added "scaled content abuse": producing many pages primarily to manipulate rankings, however they are made, can be demoted or removed.Source
  • 02

    The Director owns "customer stories" and the Customer Account Manager is asked to source case studies, yet the site has none; just five one-line testimonials. Junk Pros WA already says revenue spiked 25%.

    High impactLow effort First result in 6 weeks Customer Account Manager

    First action

    Ask Junk Pros WA for a 30-minute call this week.

    How to measure it

    Customer stories published

    Now
    –
    Target
    3
    By
    6 weeks

    Steps

    1. 1

      Pick customers

      Three with different lines of business.

      Customer Account Manager 1 hour

    2. 2

      Interview

      Before, switch, after, numbers.

      Director of Demand Generation 30 minutes each

    3. 3

      Write

      Under 700 words, with a summary box.

      Director of Demand Generation 1 day each

    4. 4

      Approve

      Customer signs off the numbers.

      Customer Account Manager 1 week

    5. 5

      Publish

      A /customers section linked from the homepage.

      Director of Demand Generation 1 day

    6. 6

      Give to sales

      PDF and a short video clip if possible.

      Director of Demand Generation 1 day

    First result
    6 weeks
    Cost
    $0
    Owner
    Customer Account Manager

    Smallest test

    Publish one story and link it from the AE follow-up email.

    Why it works

    Interview three customers (start with Junk Pros WA, C Hoving Disposal and Big Yellow Services): their lines of business, what they used before, how long the switch took, two numbers, and a named quote. Publish each as a page and a one-page PDF for AEs.

    Haulers buy from haulers. A story from an operator like them answers the main fear (that switching will stall dispatch and billing) better than any feature list.

    Risks and how to handle them

    • Customers do not want numbers shared

      Use relative results and their own words.

    Evidence

    • Your websiteSitemap (266 URLs): 149 glossary pages, about 30 near-identical product pages for keyword variants (waste-hauler-software, hauler-software, waste-hauling-software, trash-hauler-software, waste-management-software and more), 13 enterprise pages, 15 tools (RFP builder, invoice templates, pricing and valuation calculators), salary guides, 42 blog posts with the last RSS post on June 23, 2026, and no customer story or case study pages.Source
    • Your websiteHomepage: "The operating system for waste haulers" with four unsourced numbers (15% more revenue from online orders, 20 hours saved per rep per week, 5 gallons of fuel saved per truck per day, 3x faster payment collection); Haul-E, "The first AI Order Taker"; integrations with Motive, Samsara, Gmail, Outlook, QuickBooks, Xero and NetSuite; short testimonials from C Hoving Disposal, Wilmington Trash Authority, Big Yellow Services, Advanced Disposal and Junk Pros WA ("a spike in revenue of 25%"). No pricing page.Source
    • HiringCustomer Account Manager (posted as Customer Success Manager, $110k–$140k OTE): own renewals and expansion across a book of haulers with 95%+ GRR and 115%+ NRR; upsell modules, extra users, additional routes, AI dispatcher tiers and multi-site rollouts; "source customer references, case studies, and testimonials".Source
    • HiringDirector, Demand Generation (San Francisco, reports to the CEO): own inbound pipeline end to end across SEO, content, paid search and social, programmatic, ABM, partner co-marketing and events; drive more than 40% of net-new pipeline, 3x inbound MQLs and 10x search visibility by month 6; manage a six-figure digital budget plus a trade show budget; build programmatic SEO and automated competitor and best-fit customer profile research; map the whole US/Canada hauler best-fit customer profile with account scoring and a daily list for BDRs and AEs; own the website, customer stories and launches; position TrashLab as "the AI-native, modern alternative to the legacy incumbents".Source
  • 03

    The about page says "over 100 haulers" in one place and "hundreds" in another; the job posts say hundreds in 40+ states; the homepage claims 15% more revenue and 20 hours saved per rep with no source. Mid-market and municipal buyers check numbers.

    Medium impactLow effort First result in 1 week Director of Demand Generation

    First action

    Ask the CEO for today's hauler count, state count and how each homepage stat was measured.

    How to measure it

    Mismatched or unsourced claims

    Now
    –
    Target
    0
    By
    2 weeks

    Steps

    1. 1

      Get real numbers

      Customers, states, generators served.

      CEO 1 hour

    2. 2

      Find every mention

      Site, meta tags, decks, job posts.

      Director of Demand Generation 2 hours

    3. 3

      Source each stat

      How it was measured, or replace it.

      Director of Demand Generation 1 day

    4. 4

      Update

      Pages and meta descriptions.

      Director of Demand Generation 2 hours

    5. 5

      Update job posts

      Same numbers.

      CEO 30 minutes

    6. 6

      Review quarterly

      Refresh counts.

      Director of Demand Generation 1 hour a quarter

    First result
    1 week
    Cost
    $0
    Owner
    Director of Demand Generation

    Smallest test

    Fix the about page and homepage today.

    Why it works

    Pick one current customer count and state count, use them everywhere (site, meta descriptions, decks), and add a short note under each homepage stat ("median across customers using online ordering for 6+ months", or similar), or replace it with a customer's own number.

    Consistent, sourced numbers are cheap credibility, and the Director owns the website.

    Risks and how to handle them

    • Measured numbers are smaller

      Smaller honest numbers beat large unsourced ones.

    Evidence

    • Your websiteAbout page: ">1M waste generators serviced" and "15+ team members"; its meta description says TrashLab has "partnered with over 100 haulers" while the page text says "trusted by hundreds of haulers nationwide".Source
    • Your websiteHomepage: "The operating system for waste haulers" with four unsourced numbers (15% more revenue from online orders, 20 hours saved per rep per week, 5 gallons of fuel saved per truck per day, 3x faster payment collection); Haul-E, "The first AI Order Taker"; integrations with Motive, Samsara, Gmail, Outlook, QuickBooks, Xero and NetSuite; short testimonials from C Hoving Disposal, Wilmington Trash Authority, Big Yellow Services, Advanced Disposal and Junk Pros WA ("a spike in revenue of 25%"). No pricing page.Source
    • HiringCompany description in every TrashLab job post: "the AI-native operating system for waste and recycling haulers across the US and Canada", launched in 2023, "live in 40+ states across hundreds of haulers", a recently completed Series A, and the aim "to become the financial and operational network that powers the industry".Source
  • 04

    SMB deals run $5K–$50K a year, and Routeware links a pricing page while TrashLab shows none. An owner-operator with four trucks wants to know if it is in reach before giving up an hour to a demo.

    High impactLow effort First result in 1 month Head of Sales

    First action

    Agree with the Head of Sales what ranges can be shown publicly.

    How to measure it

    SMB demo-to-close rate

    Now
    –
    Target
    +20%
    By
    1 quarter

    Steps

    1. 1

      Decide the model

      What drives price.

      Head of Sales 1 day

    2. 2

      Pick ranges

      A starting range for small haulers.

      Head of Sales 1 day

    3. 3

      Write the page

      Model, ranges, what is included, FAQ.

      Director of Demand Generation 1 day

    4. 4

      Add a calculator

      Trucks and lines of business to a range.

      GTM Engineer 2 days

    5. 5

      Train AEs

      How to talk about the page.

      Head of Sales 1 hour

    6. 6

      Watch

      Demo quality and close rate.

      Head of Sales Monthly

    First result
    1 month
    Cost
    $0
    Owner
    Head of Sales

    Smallest test

    Add a "how pricing works" section to the FAQ first.

    Why it works

    A pricing page that explains how TrashLab prices (by trucks, routes or users, plus add-ons like the AI order taker), with a starting range for small haulers and "talk to us" for mid-market and municipal.

    Price clarity filters in buyers who can afford it and shortens calls, which matters with a new AE cohort ramping.

    Risks and how to handle them

    • Competitors undercut

      Show what is included that others charge for.

    Evidence

    • HiringAccount Executives, hired as a cohort ($200k+ OTE, remote, report to the Head of Sales): full-cycle new-logo sales to SMB haulers ($5K–$50K ACV) and mid-market and municipal haulers ($50K–$300K+ ACV) in multi-stakeholder deals; demos across routing, billing, CRM, AI agents and payments; travel 25–50% for meetings, trade shows and industry events.Source
    • Competitor researchIncumbents and rivals: Routeware (collection operations, route optimization, in-cab, billing; links a Pricing page), AMCS (an enterprise suite for resources and recycling), CRO Software (roll-off, dumpster and portable toilet software, recently rebranded), Navusoft (cloud ERP for haulers) and Hauler Hero (modern waste hauling software with "Hero AI").Source
    • Your websiteHomepage: "The operating system for waste haulers" with four unsourced numbers (15% more revenue from online orders, 20 hours saved per rep per week, 5 gallons of fuel saved per truck per day, 3x faster payment collection); Haul-E, "The first AI Order Taker"; integrations with Motive, Samsara, Gmail, Outlook, QuickBooks, Xero and NetSuite; short testimonials from C Hoving Disposal, Wilmington Trash Authority, Big Yellow Services, Advanced Disposal and Junk Pros WA ("a spike in revenue of 25%"). No pricing page.Source
  • 05

    The Director must own "the keyword real estate" against legacy incumbents, but the 2026 comparison guide names no vendor. Haulers searching to leave Routeware, CRO, Navusoft or AMCS find nothing from TrashLab.

    High impactMedium effort First result in 2 months Director of Demand Generation

    First action

    Write the Routeware comparison and switching guide first.

    How to measure it

    Demos from comparison and switching pages

    Now
    –
    Target
    8 a month
    By
    1 quarter

    Steps

    1. 1

      Research each rival

      Their public pages and reviews.

      Director of Demand Generation 1 week

    2. 2

      Write fairly

      Where each fits, where TrashLab fits.

      Director of Demand Generation 1 week

    3. 3

      Switching guides

      Data to export, steps, timeline, with the Implementation Manager.

      Implementation Manager 1 week

    4. 4

      Legal check

      No unsupported claims about rivals.

      CEO 2 days

    5. 5

      Publish and link

      From the comparison guide.

      Director of Demand Generation 1 day

    6. 6

      Update

      Every quarter.

      Director of Demand Generation 1 day a quarter

    Who to approach

    • Routeware

      Large incumbent across collection and billing.

    • CRO Software

      Roll-off, dumpster and portable toilet software.

    • Navusoft

      Cloud ERP for haulers.

    • Hauler Hero

      Modern rival with its own AI.

    First result
    2 months
    Cost
    $0
    Owner
    Director of Demand Generation

    Smallest test

    Publish one comparison and track its search impressions.

    Why it works

    A fair comparison page per rival (TrashLab vs Routeware, CRO, Navusoft, AMCS, Hauler Hero) and a "switching from" guide for each: what moves, how long it takes (the under-45-day implementation target), what to export first.

    People searching a rival's name plus "alternative" or "switch" are close to buying, and a migration guide answers their biggest fear.

    Risks and how to handle them

    • Claims about rivals go stale

      Date the pages and cite sources.

    Evidence

    • Your websiteThe blog guide "Waste Management Software Comparison: What to Look for in 2026" gives a scorecard (order capture, dispatch and routing, billing, containers, reporting) but names no vendor.Source
    • Competitor researchIncumbents and rivals: Routeware (collection operations, route optimization, in-cab, billing; links a Pricing page), AMCS (an enterprise suite for resources and recycling), CRO Software (roll-off, dumpster and portable toilet software, recently rebranded), Navusoft (cloud ERP for haulers) and Hauler Hero (modern waste hauling software with "Hero AI").Source
    • HiringDirector, Demand Generation (San Francisco, reports to the CEO): own inbound pipeline end to end across SEO, content, paid search and social, programmatic, ABM, partner co-marketing and events; drive more than 40% of net-new pipeline, 3x inbound MQLs and 10x search visibility by month 6; manage a six-figure digital budget plus a trade show budget; build programmatic SEO and automated competitor and best-fit customer profile research; map the whole US/Canada hauler best-fit customer profile with account scoring and a daily list for BDRs and AEs; own the website, customer stories and launches; position TrashLab as "the AI-native, modern alternative to the legacy incumbents".Source
    • HiringImplementation Manager ($120k–$140k OTE): onboarding from contract to production with data migration, integrations (accounting, payments, routing data), training and onsite go-lives; playbooks per segment (residential, commercial, roll-off, scale houses); targets of under 45-day implementations and 90%+ onboarding completion. A Customer Support Representative, a Founding Product Manager and product engineers are also open.Source
  • 06

    TrashLab has 15 tools (pricing calculators, an RFP builder, a business valuation calculator, invoice templates). Haulers using them are qualified, but the tools end in a generic "book a demo".

    High impactLow effort First result in 1 month GTM Engineer

    First action

    Add "email me this" to the dumpster rental pricing calculator.

    How to measure it

    Sales-accepted leads from tools

    Now
    –
    Target
    30 a month
    By
    1 quarter

    Steps

    1. 1

      Rank tools

      By traffic.

      Director of Demand Generation 1 hour

    2. 2

      Add email capture

      PDF of the result.

      GTM Engineer 2 days

    3. 3

      Pass inputs to HubSpot

      Fleet size and lines of business.

      GTM Engineer 1 day

    4. 4

      Score

      Fit and intent.

      GTM Engineer 1 day

    5. 5

      Route

      Same-day BDR task with the result.

      GTM Engineer 2 hours

    6. 6

      Measure

      Leads and meetings by tool.

      Director of Demand Generation Monthly

    First result
    1 month
    Cost
    $0
    Owner
    GTM Engineer

    Smallest test

    Run it on one calculator for two weeks.

    Why it works

    Offer to email each result as a branded PDF (that captures the email), pass the inputs (trucks, lines of business, revenue) into HubSpot, score the account, and send hot ones to a BDR the same day with the tool result as the opener.

    The Director must deliver non-form lead identification and daily scored lists; tool users have already told TrashLab what they run.

    Risks and how to handle them

    • Fewer tool uses with a form

      Show the result first; ask for email only to send it.

    Evidence

    • Your websiteSitemap (266 URLs): 149 glossary pages, about 30 near-identical product pages for keyword variants (waste-hauler-software, hauler-software, waste-hauling-software, trash-hauler-software, waste-management-software and more), 13 enterprise pages, 15 tools (RFP builder, invoice templates, pricing and valuation calculators), salary guides, 42 blog posts with the last RSS post on June 23, 2026, and no customer story or case study pages.Source
    • HiringDirector, Demand Generation (San Francisco, reports to the CEO): own inbound pipeline end to end across SEO, content, paid search and social, programmatic, ABM, partner co-marketing and events; drive more than 40% of net-new pipeline, 3x inbound MQLs and 10x search visibility by month 6; manage a six-figure digital budget plus a trade show budget; build programmatic SEO and automated competitor and best-fit customer profile research; map the whole US/Canada hauler best-fit customer profile with account scoring and a daily list for BDRs and AEs; own the website, customer stories and launches; position TrashLab as "the AI-native, modern alternative to the legacy incumbents".Source
    • HiringGTM Engineer (reports to the Head of Sales): HubSpot workflows, Apollo/Clay enrichment, outbound sequences, call telemetry and Slack alerts; custom demo environments "seeded with realistic hauler data, that AEs can spin up per prospect in minutes"; AI agents for pre-call briefs, post-call summaries, proposals and CRM hygiene; attribution; support automation and customer health scoring.Source

This quarter 8

The core plays for the next three months.

  • 07

    The Director has to "map and harvest the entire US/Canada hauler best-fit customer profile". Many cities and counties publish lists of licensed or permitted haulers, and state agencies list transporters and facilities, so the market can be mapped from public records rather than bought lists.

    High impactMedium effort First result in 2 months Director of Demand Generation

    First action

    Find the hauler licence lists for the ten largest metros in states where TrashLab is live.

    How to measure it

    Scored hauler accounts in HubSpot

    Now
    –
    Target
    5,000
    By
    2 quarters

    Steps

    1. 1

      Find sources

      City, county and state lists.

      GTM Engineer 2 weeks

    2. 2

      Collect

      Scrapers or downloads, respecting terms.

      GTM Engineer 2 weeks

    3. 3

      Match

      Websites, phone numbers, Google listings.

      GTM Engineer 1 week

    4. 4

      Tag and score

      Lines of business, size.

      Director of Demand Generation 1 week

    5. 5

      Weekly new licences

      Automatic alerts to BDRs.

      GTM Engineer 1 week

    6. 6

      Measure

      Meetings from mapped accounts.

      Director of Demand Generation Monthly

    First result
    2 months
    Cost
    Enrichment tools about $500 a month
    Owner
    Director of Demand Generation

    Smallest test

    Map one metro and call its 20 newest licences.

    Why it works

    Collect public hauler licence and permit lists for the top metro areas, match them to websites and Google listings, tag lines of business and fleet size, and score each account. Feed new licences weekly to BDRs.

    A newly licensed hauler is choosing software now, and public lists cover small operators that data vendors miss.

    Risks and how to handle them

    • Lists are uneven by city

      Start with the cities that publish clean lists.

    Evidence

    • HiringDirector, Demand Generation (San Francisco, reports to the CEO): own inbound pipeline end to end across SEO, content, paid search and social, programmatic, ABM, partner co-marketing and events; drive more than 40% of net-new pipeline, 3x inbound MQLs and 10x search visibility by month 6; manage a six-figure digital budget plus a trade show budget; build programmatic SEO and automated competitor and best-fit customer profile research; map the whole US/Canada hauler best-fit customer profile with account scoring and a daily list for BDRs and AEs; own the website, customer stories and launches; position TrashLab as "the AI-native, modern alternative to the legacy incumbents".Source
    • HiringGTM Engineer (reports to the Head of Sales): HubSpot workflows, Apollo/Clay enrichment, outbound sequences, call telemetry and Slack alerts; custom demo environments "seeded with realistic hauler data, that AEs can spin up per prospect in minutes"; AI agents for pre-call briefs, post-call summaries, proposals and CRM hygiene; attribution; support automation and customer health scoring.Source
    • HiringCompany description in every TrashLab job post: "the AI-native operating system for waste and recycling haulers across the US and Canada", launched in 2023, "live in 40+ states across hundreds of haulers", a recently completed Series A, and the aim "to become the financial and operational network that powers the industry".Source
  • 08

    AEs sell to mid-market and municipal haulers at $50K–$300K+ ACV, and TrashLab already has an RFP checklist and a municipal contract page. A hauler that wins a city contract needs systems that report on it.

    High impactMedium effort First result in 2 months Account Executive

    First action

    Set up alerts for solid waste collection bids in the five largest states TrashLab serves.

    How to measure it

    Mid-market opportunities from bids

    Now
    –
    Target
    6
    By
    2 quarters

    Steps

    1. 1

      Set alerts

      Public bid sites and city portals.

      GTM Engineer 1 week

    2. 2

      Track bidders

      Award notices and council minutes.

      GTM Engineer Ongoing

    3. 3

      Write the offer

      Contract-ready in a set number of days.

      Head of Sales 1 week

    4. 4

      Approach winners

      Within a week of award.

      Account Executive Ongoing

    5. 5

      Help bidders

      Offer the RFP checklist to bidders before award.

      Director of Demand Generation Ongoing

    6. 6

      Measure

      Deals sourced.

      Head of Sales Quarterly

    First result
    2 months
    Cost
    Bid alert service about $100 a month
    Owner
    Account Executive

    Smallest test

    Track one state for a month.

    Why it works

    Track public bid notices for residential and commercial collection contracts, see which haulers bid and win, and approach winners with a "contract-ready operations" offer: routing, reporting and customer portal live before service starts.

    Winning a contract creates a deadline and a budget, the two things that move a mid-market deal.

    Risks and how to handle them

    • Award timing is slow

      Approach at bid time with the RFP help.

    Evidence

    • HiringAccount Executives, hired as a cohort ($200k+ OTE, remote, report to the Head of Sales): full-cycle new-logo sales to SMB haulers ($5K–$50K ACV) and mid-market and municipal haulers ($50K–$300K+ ACV) in multi-stakeholder deals; demos across routing, billing, CRM, AI agents and payments; travel 25–50% for meetings, trade shows and industry events.Source
    • Your websiteSitemap (266 URLs): 149 glossary pages, about 30 near-identical product pages for keyword variants (waste-hauler-software, hauler-software, waste-hauling-software, trash-hauler-software, waste-management-software and more), 13 enterprise pages, 15 tools (RFP builder, invoice templates, pricing and valuation calculators), salary guides, 42 blog posts with the last RSS post on June 23, 2026, and no customer story or case study pages.Source
    • HiringDirector, Demand Generation (San Francisco, reports to the CEO): own inbound pipeline end to end across SEO, content, paid search and social, programmatic, ABM, partner co-marketing and events; drive more than 40% of net-new pipeline, 3x inbound MQLs and 10x search visibility by month 6; manage a six-figure digital budget plus a trade show budget; build programmatic SEO and automated competitor and best-fit customer profile research; map the whole US/Canada hauler best-fit customer profile with account scoring and a daily list for BDRs and AEs; own the website, customer stories and launches; position TrashLab as "the AI-native, modern alternative to the legacy incumbents".Source
  • 09

    TrashLab integrates with Motive and Samsara telematics and QuickBooks, Xero and NetSuite. Those vendors have hauler customers and partner marketplaces.

    Medium impactMedium effort First result in 1 quarter Director of Demand Generation

    First action

    Apply to the Samsara and Motive app marketplaces.

    How to measure it

    Opportunities from partners

    Now
    –
    Target
    10
    By
    2 quarters

    Steps

    1. 1

      Marketplace listings

      Samsara, Motive, QuickBooks.

      Director of Demand Generation 1 month

    2. 2

      Joint guide

      With one partner.

      Director of Demand Generation 3 weeks

    3. 3

      Webinar

      Partner customer as speaker.

      Director of Demand Generation 1 month

    4. 4

      Referral path

      Partner reps to TrashLab AEs.

      Head of Sales 2 weeks

    5. 5

      Track

      Partner source in HubSpot.

      GTM Engineer 1 day

    6. 6

      Repeat

      Quarterly.

      Director of Demand Generation Quarterly

    Who to approach

    • Samsara

      Telematics integration.

    • Motive

      Telematics integration.

    First result
    1 quarter
    Cost
    $0
    Owner
    Director of Demand Generation

    Smallest test

    Get one marketplace listing live.

    Why it works

    Get listed in each marketplace, write a joint "telematics plus dispatch" guide with one of them, run a joint webinar, and ask their fleet reps for referrals of waste customers.

    Partner co-marketing is in the Director's remit, and a hauler already paying for Samsara is a warm lead.

    Risks and how to handle them

    • Partners slow to respond

      Start with marketplace listings, which are self-serve.

    Evidence

    • Your websiteHomepage: "The operating system for waste haulers" with four unsourced numbers (15% more revenue from online orders, 20 hours saved per rep per week, 5 gallons of fuel saved per truck per day, 3x faster payment collection); Haul-E, "The first AI Order Taker"; integrations with Motive, Samsara, Gmail, Outlook, QuickBooks, Xero and NetSuite; short testimonials from C Hoving Disposal, Wilmington Trash Authority, Big Yellow Services, Advanced Disposal and Junk Pros WA ("a spike in revenue of 25%"). No pricing page.Source
    • HiringDirector, Demand Generation (San Francisco, reports to the CEO): own inbound pipeline end to end across SEO, content, paid search and social, programmatic, ABM, partner co-marketing and events; drive more than 40% of net-new pipeline, 3x inbound MQLs and 10x search visibility by month 6; manage a six-figure digital budget plus a trade show budget; build programmatic SEO and automated competitor and best-fit customer profile research; map the whole US/Canada hauler best-fit customer profile with account scoring and a daily list for BDRs and AEs; own the website, customer stories and launches; position TrashLab as "the AI-native, modern alternative to the legacy incumbents".Source
  • 10

    AEs travel 25–50% to shows and events, and the Director owns a growing trade show budget. TrashLab serves solid waste, roll-off, portable toilet and septic and scale houses, which meet at different shows.

    High impactMedium effort First result in Next show Director of Demand Generation

    First action

    List next year's shows and score them by the number of target haulers attending.

    How to measure it

    Booked demos per show

    Now
    –
    Target
    15
    By
    Next show

    Steps

    1. 1

      List shows

      By line of business.

      Director of Demand Generation 1 day

    2. 2

      Score

      Target haulers, cost.

      Director of Demand Generation 1 day

    3. 3

      Pre-book

      Outreach from the map four weeks before.

      Account Executive 2 weeks

    4. 4

      Booth demo

      Haul-E answering a live call.

      Founding Product Manager 1 week

    5. 5

      Follow up

      Within 48 hours with a seeded demo (idea 11).

      Account Executive 2 days

    6. 6

      Measure

      Pipeline per show.

      Director of Demand Generation Per show

    First result
    Next show
    Cost
    Show budgets
    Owner
    Director of Demand Generation

    Smallest test

    Pre-book one show.

    Why it works

    Map each show to a line of business (WasteExpo and state associations for solid waste, the WWETT Show for portable sanitation and septic, regional recycling events for scale houses), book demos before each from the hauler map (idea 7), and run a booth demo of Haul-E taking a real call.

    Shows matched to a line of business and stuffed with pre-booked demos pay back; a live AI order taker is a crowd draw.

    Risks and how to handle them

    • Booth traffic low

      Host a breakfast for pre-booked haulers.

    Evidence

    • HiringAccount Executives, hired as a cohort ($200k+ OTE, remote, report to the Head of Sales): full-cycle new-logo sales to SMB haulers ($5K–$50K ACV) and mid-market and municipal haulers ($50K–$300K+ ACV) in multi-stakeholder deals; demos across routing, billing, CRM, AI agents and payments; travel 25–50% for meetings, trade shows and industry events.Source
    • HiringDirector, Demand Generation (San Francisco, reports to the CEO): own inbound pipeline end to end across SEO, content, paid search and social, programmatic, ABM, partner co-marketing and events; drive more than 40% of net-new pipeline, 3x inbound MQLs and 10x search visibility by month 6; manage a six-figure digital budget plus a trade show budget; build programmatic SEO and automated competitor and best-fit customer profile research; map the whole US/Canada hauler best-fit customer profile with account scoring and a daily list for BDRs and AEs; own the website, customer stories and launches; position TrashLab as "the AI-native, modern alternative to the legacy incumbents".Source
    • Your websiteHomepage: "The operating system for waste haulers" with four unsourced numbers (15% more revenue from online orders, 20 hours saved per rep per week, 5 gallons of fuel saved per truck per day, 3x faster payment collection); Haul-E, "The first AI Order Taker"; integrations with Motive, Samsara, Gmail, Outlook, QuickBooks, Xero and NetSuite; short testimonials from C Hoving Disposal, Wilmington Trash Authority, Big Yellow Services, Advanced Disposal and Junk Pros WA ("a spike in revenue of 25%"). No pricing page.Source
  • 11

    The GTM Engineer will build demo environments seeded with realistic hauler data per prospect. The most convincing version uses the prospect's own service area, container mix and a day of their routes.

    High impactMedium effort First result in 1 quarter GTM Engineer

    First action

    Write the five discovery questions needed to seed a demo.

    How to measure it

    Close rate after a seeded demo

    Now
    –
    Target
    +25%
    By
    2 quarters

    Steps

    1. 1

      Discovery questions

      Five questions.

      Head of Sales 1 day

    2. 2

      Seed script

      Load area, containers, a day of stops.

      GTM Engineer 3 weeks

    3. 3

      ROI link

      Numbers from the calculator.

      GTM Engineer 1 week

    4. 4

      Train AEs

      Run the seeded demo.

      Head of Sales 1 day

    5. 5

      Measure

      Close rate with and without.

      GTM Engineer Ongoing

    6. 6

      Improve

      Add the next most asked workflow.

      GTM Engineer Monthly

    First result
    1 quarter
    Cost
    $0
    Owner
    GTM Engineer

    Smallest test

    Seed one demo by hand.

    Why it works

    Before a second call, load the prospect's service area, lines of business and a sample day (from discovery or public data), then show dispatch, routing and billing on it, ending with the fuel and hours estimate from the ROI calculator.

    Operators judge software by whether it looks like their day; a familiar map beats a generic demo.

    Risks and how to handle them

    • Data from discovery is thin

      Fall back to public service area data.

    Evidence

    • HiringGTM Engineer (reports to the Head of Sales): HubSpot workflows, Apollo/Clay enrichment, outbound sequences, call telemetry and Slack alerts; custom demo environments "seeded with realistic hauler data, that AEs can spin up per prospect in minutes"; AI agents for pre-call briefs, post-call summaries, proposals and CRM hygiene; attribution; support automation and customer health scoring.Source
    • HiringAccount Executives, hired as a cohort ($200k+ OTE, remote, report to the Head of Sales): full-cycle new-logo sales to SMB haulers ($5K–$50K ACV) and mid-market and municipal haulers ($50K–$300K+ ACV) in multi-stakeholder deals; demos across routing, billing, CRM, AI agents and payments; travel 25–50% for meetings, trade shows and industry events.Source
    • Your websiteHomepage: "The operating system for waste haulers" with four unsourced numbers (15% more revenue from online orders, 20 hours saved per rep per week, 5 gallons of fuel saved per truck per day, 3x faster payment collection); Haul-E, "The first AI Order Taker"; integrations with Motive, Samsara, Gmail, Outlook, QuickBooks, Xero and NetSuite; short testimonials from C Hoving Disposal, Wilmington Trash Authority, Big Yellow Services, Advanced Disposal and Junk Pros WA ("a spike in revenue of 25%"). No pricing page.Source
  • 12

    Haul-E, "the first AI order taker", answers calls, texts and email. Many haulers on legacy systems are not ready for a full switch, but they all miss calls.

    High impactMedium effort First result in 2 quarters Head of Sales

    First action

    Check which legacy systems Haul-E could hand orders to with an email or CSV.

    How to measure it

    Upgrade rate to the full platform

    Now
    –
    Target
    30%
    By
    3 quarters

    Steps

    1. 1

      Scope

      Standalone setup without migration.

      Founding Product Manager 2 weeks

    2. 2

      Price

      Monthly plan.

      Head of Sales 1 week

    3. 3

      Handoff

      Email, CSV or API to their system.

      Founding Product Manager 1 month

    4. 4

      Pilot

      Ten haulers.

      Account Executive 1 month

    5. 5

      Report

      Orders captured, calls answered.

      Customer Account Manager Monthly

    6. 6

      Upgrade offer

      At 90 days.

      Account Executive Ongoing

    First result
    2 quarters
    Cost
    Product time
    Owner
    Head of Sales

    Smallest test

    Offer it to five haulers who said "not now".

    Why it works

    A standalone Haul-E plan: it answers and logs orders and pushes them into the hauler's current system or a simple inbox, priced per month. After 90 days, show the orders captured and offer the full platform.

    A small, fast win lands accounts that would never take a full migration today, and Haul-E's order data makes the upgrade case.

    Risks and how to handle them

    • Becomes a cheap product nobody upgrades from

      Price it so the full platform is a better deal.

    Evidence

    • Your websiteHomepage: "The operating system for waste haulers" with four unsourced numbers (15% more revenue from online orders, 20 hours saved per rep per week, 5 gallons of fuel saved per truck per day, 3x faster payment collection); Haul-E, "The first AI Order Taker"; integrations with Motive, Samsara, Gmail, Outlook, QuickBooks, Xero and NetSuite; short testimonials from C Hoving Disposal, Wilmington Trash Authority, Big Yellow Services, Advanced Disposal and Junk Pros WA ("a spike in revenue of 25%"). No pricing page.Source
    • HiringCustomer Account Manager (posted as Customer Success Manager, $110k–$140k OTE): own renewals and expansion across a book of haulers with 95%+ GRR and 115%+ NRR; upsell modules, extra users, additional routes, AI dispatcher tiers and multi-site rollouts; "source customer references, case studies, and testimonials".Source
    • HiringAccount Executives, hired as a cohort ($200k+ OTE, remote, report to the Head of Sales): full-cycle new-logo sales to SMB haulers ($5K–$50K ACV) and mid-market and municipal haulers ($50K–$300K+ ACV) in multi-stakeholder deals; demos across routing, billing, CRM, AI agents and payments; travel 25–50% for meetings, trade shows and industry events.Source
  • 13

    The Customer Account Manager has to hit 95%+ GRR and 115%+ NRR by selling modules, users, routes, AI dispatcher tiers and multi-site rollouts.

    High impactMedium effort First result in 1 quarter Customer Account Manager

    First action

    List the five usage signals that predict expansion.

    How to measure it

    NRR

    Now
    –
    Target
    115%
    By
    4 quarters

    Steps

    1. 1

      Signals

      Five triggers.

      Customer Account Manager 1 week

    2. 2

      Health score

      In HubSpot.

      GTM Engineer 2 weeks

    3. 3

      Offers

      One per trigger.

      Customer Account Manager 1 week

    4. 4

      Tasks

      Automatic when a trigger fires.

      GTM Engineer 1 week

    5. 5

      QBRs

      Show usage and the next step.

      Customer Account Manager Quarterly

    6. 6

      Measure

      Expansion revenue by trigger.

      Customer Account Manager Monthly

    First result
    1 quarter
    Cost
    $0
    Owner
    Customer Account Manager

    Smallest test

    Run the trucks-added trigger for a month.

    Why it works

    Usage triggers that start an expansion talk: a hauler adding trucks, a new line of business, high call volume (Haul-E), or a second yard. Each trigger creates a task with the offer and a one-page case.

    Expansion is cheaper than new logos, and triggers make it timely rather than pushy.

    Risks and how to handle them

    • Feels pushy

      Lead with the problem the trigger shows.

    Evidence

    • HiringCustomer Account Manager (posted as Customer Success Manager, $110k–$140k OTE): own renewals and expansion across a book of haulers with 95%+ GRR and 115%+ NRR; upsell modules, extra users, additional routes, AI dispatcher tiers and multi-site rollouts; "source customer references, case studies, and testimonials".Source
    • HiringGTM Engineer (reports to the Head of Sales): HubSpot workflows, Apollo/Clay enrichment, outbound sequences, call telemetry and Slack alerts; custom demo environments "seeded with realistic hauler data, that AEs can spin up per prospect in minutes"; AI agents for pre-call briefs, post-call summaries, proposals and CRM hygiene; attribution; support automation and customer health scoring.Source
  • 14

    TrashLab says it collects positive reviews for its customers, but its own site shows no review-site badges. Owners comparing software check software review sites and peer groups.

    Medium impactLow effort First result in 1 quarter Customer Account Manager

    First action

    List ten customers with a recent good outcome.

    How to measure it

    Reviews on software review sites

    Now
    –
    Target
    25
    By
    2 quarters

    Steps

    1. 1

      Pick sites

      Two review sites.

      Director of Demand Generation 1 day

    2. 2

      Ask list

      Ten customers.

      Customer Account Manager 1 day

    3. 3

      Ask at moments

      After go-live and QBRs.

      Customer Account Manager Ongoing

    4. 4

      Badges

      On the site.

      Director of Demand Generation 1 day

    5. 5

      Respond

      To every review.

      Customer Account Manager Ongoing

    6. 6

      Measure

      Reviews and referral traffic.

      Director of Demand Generation Monthly

    First result
    1 quarter
    Cost
    $0
    Owner
    Customer Account Manager

    Smallest test

    Ask five customers this month.

    Why it works

    Ask happy customers (after a good QBR or go-live) for a review on the main software review sites, show the badges on the site, and answer every review.

    Third-party reviews are proof the company cannot write for itself, and they show up in searches for rival names.

    Risks and how to handle them

    • Incentive rules

      Follow each site's rules on asking.

    Evidence

    • programmable.infoSite scan: Chrome UX Report LCP 1.9 s at the 75th percentile (good) and layout shift 0.11 (just above the 0.1 target); security headers graded F (28/100); Google Analytics and Tag Manager on Netlify; robots.txt explicitly welcomes AI crawlers (GPTBot, ClaudeBot, PerplexityBot); no YouTube channel or review-site badges found.Source
    • Your websiteHomepage: "The operating system for waste haulers" with four unsourced numbers (15% more revenue from online orders, 20 hours saved per rep per week, 5 gallons of fuel saved per truck per day, 3x faster payment collection); Haul-E, "The first AI Order Taker"; integrations with Motive, Samsara, Gmail, Outlook, QuickBooks, Xero and NetSuite; short testimonials from C Hoving Disposal, Wilmington Trash Authority, Big Yellow Services, Advanced Disposal and Junk Pros WA ("a spike in revenue of 25%"). No pricing page.Source
    • HiringCustomer Account Manager (posted as Customer Success Manager, $110k–$140k OTE): own renewals and expansion across a book of haulers with 95%+ GRR and 115%+ NRR; upsell modules, extra users, additional routes, AI dispatcher tiers and multi-site rollouts; "source customer references, case studies, and testimonials".Source

Big bets 3

Larger plays that can change the trajectory.

  • 15

    TrashLab says it wants to become the financial and operational network that powers the industry, and it already claims 3x faster collection with automated payments.

    High impactHigh effort First result in 2 quarters CEO

    First action

    Measure what share of customer invoices are paid through TrashLab today.

    How to measure it

    Share of customer invoice value paid through TrashLab

    Now
    –
    Target
    60%
    By
    4 quarters

    Steps

    1. 1

      Baseline

      Share paid through TrashLab now.

      CEO 1 week

    2. 2

      Defaults

      Online payment on every invoice.

      Founding Product Manager 1 month

    3. 3

      Upfront roll-off payment

      Pay at order.

      Founding Product Manager 1 month

    4. 4

      Pricing

      Clear payments rate.

      CEO 2 weeks

    5. 5

      Partner for financing

      One lender.

      CEO 1 quarter

    6. 6

      Report

      Volume and take rate.

      CEO Monthly

    First result
    2 quarters
    Cost
    Partner and product time
    Owner
    CEO

    Smallest test

    Turn on default online payment for ten willing customers.

    Why it works

    Grow payments volume first: default card and ACH on every invoice, upfront payment for roll-off orders, and a clear payments rate. Then add financial products on top of that volume (container or truck financing with a partner, early payment for municipal invoices).

    Payments revenue grows with each customer's business and makes TrashLab hard to replace.

    Risks and how to handle them

    • Haulers resist fees

      Show faster collection and less AR in their own reports.

    Evidence

    • HiringCompany description in every TrashLab job post: "the AI-native operating system for waste and recycling haulers across the US and Canada", launched in 2023, "live in 40+ states across hundreds of haulers", a recently completed Series A, and the aim "to become the financial and operational network that powers the industry".Source
    • Your websiteHomepage: "The operating system for waste haulers" with four unsourced numbers (15% more revenue from online orders, 20 hours saved per rep per week, 5 gallons of fuel saved per truck per day, 3x faster payment collection); Haul-E, "The first AI Order Taker"; integrations with Motive, Samsara, Gmail, Outlook, QuickBooks, Xero and NetSuite; short testimonials from C Hoving Disposal, Wilmington Trash Authority, Big Yellow Services, Advanced Disposal and Junk Pros WA ("a spike in revenue of 25%"). No pricing page.Source
    • HiringAccount Executives, hired as a cohort ($200k+ OTE, remote, report to the Head of Sales): full-cycle new-logo sales to SMB haulers ($5K–$50K ACV) and mid-market and municipal haulers ($50K–$300K+ ACV) in multi-stakeholder deals; demos across routing, billing, CRM, AI agents and payments; travel 25–50% for meetings, trade shows and industry events.Source
  • 16

    TrashLab already has an enterprise page for post-acquisition integration and multi-location operations. Groups that buy independent haulers must move each one onto one system.

    High impactHigh effort First result in 2 quarters Head of Sales

    First action

    List acquisitive hauler groups operating in TrashLab's states.

    How to measure it

    Multi-company group agreements

    Now
    –
    Target
    2
    By
    4 quarters

    Steps

    1. 1

      List groups

      Acquisitive operators.

      Head of Sales 2 weeks

    2. 2

      Migration package

      Standard steps and timeline.

      Implementation Manager 1 month

    3. 3

      Group view

      Multi-location reporting.

      Founding Product Manager 1 quarter

    4. 4

      Pricing

      Group terms.

      Head of Sales 2 weeks

    5. 5

      Pitch

      CFOs and integration leads.

      Account Executive Ongoing

    6. 6

      Case study

      First migration.

      Director of Demand Generation After first

    First result
    2 quarters
    Cost
    Product and implementation time
    Owner
    Head of Sales

    Smallest test

    Approach one group with the migration package.

    Why it works

    A program for acquisitive hauler groups: a standard migration in under 45 days per acquired company, a multi-location view, and a price for the group. Each acquisition becomes a new deployment.

    One group deal brings a stream of migrations, and the Implementation Manager's 45-day target becomes the selling point.

    Risks and how to handle them

    • Groups want custom work

      Keep the migration standard and charge for extras.

    Evidence

    • Your websiteSitemap (266 URLs): 149 glossary pages, about 30 near-identical product pages for keyword variants (waste-hauler-software, hauler-software, waste-hauling-software, trash-hauler-software, waste-management-software and more), 13 enterprise pages, 15 tools (RFP builder, invoice templates, pricing and valuation calculators), salary guides, 42 blog posts with the last RSS post on June 23, 2026, and no customer story or case study pages.Source
    • HiringImplementation Manager ($120k–$140k OTE): onboarding from contract to production with data migration, integrations (accounting, payments, routing data), training and onsite go-lives; playbooks per segment (residential, commercial, roll-off, scale houses); targets of under 45-day implementations and 90%+ onboarding completion. A Customer Support Representative, a Founding Product Manager and product engineers are also open.Source
    • HiringAccount Executives, hired as a cohort ($200k+ OTE, remote, report to the Head of Sales): full-cycle new-logo sales to SMB haulers ($5K–$50K ACV) and mid-market and municipal haulers ($50K–$300K+ ACV) in multi-stakeholder deals; demos across routing, billing, CRM, AI agents and payments; travel 25–50% for meetings, trade shows and industry events.Source
  • 17

    Every job post says TrashLab serves haulers across the US and Canada, but the site, tools and salary guides are US-only.

    Medium impactHigh effort First result in 2 quarters CEO

    First action

    Count Canadian customers and leads today.

    How to measure it

    Canadian customers live

    Now
    –
    Target
    15
    By
    4 quarters

    Steps

    1. 1

      Baseline

      Canadian customers and leads.

      CEO 1 day

    2. 2

      Product gaps

      Tax, billing, units.

      Founding Product Manager 1 month

    3. 3

      Canada page

      With a customer quote.

      Director of Demand Generation 1 week

    4. 4

      Associations

      Provincial shows.

      Director of Demand Generation Ongoing

    5. 5

      AE coverage

      One AE with Canada.

      Head of Sales 1 month

    6. 6

      Review

      After two quarters.

      CEO 2 quarters

    First result
    2 quarters
    Cost
    Product and travel
    Owner
    CEO

    Smallest test

    Run Canadian paid search for a month.

    Why it works

    A Canada plan: Canadian billing and tax, a Canada page with a customer, metric units where needed, French for Quebec later, and provincial associations and shows.

    A market the company already names but does not serve on its site is low-hanging growth with fewer modern rivals.

    Risks and how to handle them

    • Spreads the team thin

      Gate on product gaps and one AE.

    Evidence

    • HiringCompany description in every TrashLab job post: "the AI-native operating system for waste and recycling haulers across the US and Canada", launched in 2023, "live in 40+ states across hundreds of haulers", a recently completed Series A, and the aim "to become the financial and operational network that powers the industry".Source
    • Your websiteSitemap (266 URLs): 149 glossary pages, about 30 near-identical product pages for keyword variants (waste-hauler-software, hauler-software, waste-hauling-software, trash-hauler-software, waste-management-software and more), 13 enterprise pages, 15 tools (RFP builder, invoice templates, pricing and valuation calculators), salary guides, 42 blog posts with the last RSS post on June 23, 2026, and no customer story or case study pages.Source

Wildcards 4

Unexpected experiments, each with a cheap way to test it.

  • 18

    TrashLab already publishes salary guides, a salary atlas, startup costs and industry statistics, and it sees operations at hundreds of haulers.

    Medium impactMedium effort First result in 1 quarter Director of Demand Generation

    First action

    Draft 15 survey questions.

    How to measure it

    Report downloads

    Now
    –
    Target
    1,000
    By
    First edition

    Steps

    1. 1

      Questions

      15 questions.

      Director of Demand Generation 1 week

    2. 2

      Distribute

      Customers, associations, social.

      Director of Demand Generation 1 month

    3. 3

      Benchmarks

      Anonymized platform data.

      Founding Product Manager 2 weeks

    4. 4

      Write

      Findings and charts.

      Director of Demand Generation 2 weeks

    5. 5

      Launch at a show

      With press.

      Director of Demand Generation Next show

    6. 6

      Repeat

      Yearly.

      Director of Demand Generation Yearly

    First result
    1 quarter
    Cost
    About $3,000
    Owner
    Director of Demand Generation

    Smallest test

    Run a five-question poll on LinkedIn.

    Why it works

    A yearly survey of independent haulers (prices, wages, fuel, software, AI use) combined with anonymized TrashLab benchmarks, released at a major show with press.

    Original data earns links and press in a trade where few publish, and it gives AEs a reason to call.

    Risks and how to handle them

    • Low survey response

      Offer the full results to respondents.

    Evidence

    • Your websiteSitemap (266 URLs): 149 glossary pages, about 30 near-identical product pages for keyword variants (waste-hauler-software, hauler-software, waste-hauling-software, trash-hauler-software, waste-management-software and more), 13 enterprise pages, 15 tools (RFP builder, invoice templates, pricing and valuation calculators), salary guides, 42 blog posts with the last RSS post on June 23, 2026, and no customer story or case study pages.Source
    • HiringCompany description in every TrashLab job post: "the AI-native operating system for waste and recycling haulers across the US and Canada", launched in 2023, "live in 40+ states across hundreds of haulers", a recently completed Series A, and the aim "to become the financial and operational network that powers the industry".Source
    • HiringDirector, Demand Generation (San Francisco, reports to the CEO): own inbound pipeline end to end across SEO, content, paid search and social, programmatic, ABM, partner co-marketing and events; drive more than 40% of net-new pipeline, 3x inbound MQLs and 10x search visibility by month 6; manage a six-figure digital budget plus a trade show budget; build programmatic SEO and automated competitor and best-fit customer profile research; map the whole US/Canada hauler best-fit customer profile with account scoring and a daily list for BDRs and AEs; own the website, customer stories and launches; position TrashLab as "the AI-native, modern alternative to the legacy incumbents".Source
  • 19

    TrashLab has a business valuation calculator for haulers. Owners who use it are thinking about selling, and brokers who sell hauling companies meet buyers and sellers who must sort out software.

    Medium impactLow effort First result in 1 quarter Director of Demand Generation

    First action

    Find five brokers who specialize in waste businesses.

    How to measure it

    Broker referrals

    Now
    –
    Target
    10
    By
    2 quarters

    Steps

    1. 1

      Find brokers

      Five specialists.

      Director of Demand Generation 1 week

    2. 2

      Offer

      Co-branded valuation report.

      Director of Demand Generation 1 week

    3. 3

      Guide

      Clean books before you sell.

      Director of Demand Generation 2 weeks

    4. 4

      Referral terms

      Simple fee or swap.

      Head of Sales 1 week

    5. 5

      Track

      Referral source.

      GTM Engineer 1 day

    6. 6

      Review

      After a quarter.

      Director of Demand Generation 1 quarter

    First result
    1 quarter
    Cost
    $0
    Owner
    Director of Demand Generation

    Smallest test

    Call two brokers.

    Why it works

    Partner with hauling business brokers: co-branded valuation reports, a "clean books before you sell" guide, and referrals of buyers who need a system on day one.

    A sale is a moment when software changes, and brokers are trusted by both sides.

    Risks and how to handle them

    • Few deals

      Low cost to test.

    Evidence

    • Your websiteSitemap (266 URLs): 149 glossary pages, about 30 near-identical product pages for keyword variants (waste-hauler-software, hauler-software, waste-hauling-software, trash-hauler-software, waste-management-software and more), 13 enterprise pages, 15 tools (RFP builder, invoice templates, pricing and valuation calculators), salary guides, 42 blog posts with the last RSS post on June 23, 2026, and no customer story or case study pages.Source
    • HiringDirector, Demand Generation (San Francisco, reports to the CEO): own inbound pipeline end to end across SEO, content, paid search and social, programmatic, ABM, partner co-marketing and events; drive more than 40% of net-new pipeline, 3x inbound MQLs and 10x search visibility by month 6; manage a six-figure digital budget plus a trade show budget; build programmatic SEO and automated competitor and best-fit customer profile research; map the whole US/Canada hauler best-fit customer profile with account scoring and a daily list for BDRs and AEs; own the website, customer stories and launches; position TrashLab as "the AI-native, modern alternative to the legacy incumbents".Source
  • 20

    TrashLab's most practical blog posts are about starting a dumpster rental business and its startup costs. New businesses pick their first software early and keep it.

    Medium impactMedium effort First result in 2 quarters Founding Product Manager

    First action

    Check how many tool users describe themselves as starting out.

    How to measure it

    Starter plan accounts

    Now
    –
    Target
    50
    By
    2 quarters

    Steps

    1. 1

      Scope plan

      Core features only.

      Founding Product Manager 2 weeks

    2. 2

      Launch kit

      Bundle the tools.

      Director of Demand Generation 1 week

    3. 3

      Self-serve sign-up

      No demo needed.

      Founding Product Manager 1 month

    4. 4

      Promote

      From the startup posts.

      Director of Demand Generation Ongoing

    5. 5

      Upgrade path

      When they add trucks.

      Customer Account Manager Ongoing

    6. 6

      Measure

      Sign-ups and upgrades.

      Founding Product Manager Monthly

    First result
    2 quarters
    Cost
    Product time
    Owner
    Founding Product Manager

    Smallest test

    Offer the launch kit with a waitlist.

    Why it works

    A low-cost starter plan for new roll-off and junk removal businesses (online ordering, invoicing, payments), with a "launch kit" (pricing calculator, invoice templates, a 30-day checklist), that grows into the full platform.

    Capturing businesses at day one builds tomorrow's mid-market customers, and the content already ranks for that audience.

    Risks and how to handle them

    • Support load from tiny accounts

      Self-serve help and community.

    Evidence

    • Your websiteSitemap (266 URLs): 149 glossary pages, about 30 near-identical product pages for keyword variants (waste-hauler-software, hauler-software, waste-hauling-software, trash-hauler-software, waste-management-software and more), 13 enterprise pages, 15 tools (RFP builder, invoice templates, pricing and valuation calculators), salary guides, 42 blog posts with the last RSS post on June 23, 2026, and no customer story or case study pages.Source
    • Your websiteHomepage: "The operating system for waste haulers" with four unsourced numbers (15% more revenue from online orders, 20 hours saved per rep per week, 5 gallons of fuel saved per truck per day, 3x faster payment collection); Haul-E, "The first AI Order Taker"; integrations with Motive, Samsara, Gmail, Outlook, QuickBooks, Xero and NetSuite; short testimonials from C Hoving Disposal, Wilmington Trash Authority, Big Yellow Services, Advanced Disposal and Junk Pros WA ("a spike in revenue of 25%"). No pricing page.Source
  • 21

    TrashLab has no YouTube channel, and operators trust what they see. Testimonials today are one line each.

    Medium impactLow effort First result in 1 month Director of Demand Generation

    First action

    Ask one customer to host a filming day.

    How to measure it

    Demo requests citing video

    Now
    –
    Target
    5 a month
    By
    2 quarters

    Steps

    1. 1

      Pick a customer

      Willing host.

      Customer Account Manager 1 week

    2. 2

      Plan

      Shot list.

      Director of Demand Generation 2 days

    3. 3

      Film

      One day.

      Director of Demand Generation 1 day

    4. 4

      Edit

      Long and short versions.

      Director of Demand Generation 1 week

    5. 5

      Publish

      YouTube, LinkedIn, site.

      Director of Demand Generation 1 day

    6. 6

      Repeat

      Monthly.

      Director of Demand Generation Monthly

    First result
    1 month
    Cost
    $1,500 a video
    Owner
    Director of Demand Generation

    Smallest test

    Film a phone video of one dispatch morning.

    Why it works

    A short monthly video: one hauler's day from first call to last invoice, showing TrashLab in use. Cut into clips for LinkedIn, the website and AE follow-ups.

    Video shows the product in real conditions and doubles as customer proof.

    Risks and how to handle them

    • Customer data on screen

      Blur names and addresses.

    Evidence

    • programmable.infoSite scan: Chrome UX Report LCP 1.9 s at the 75th percentile (good) and layout shift 0.11 (just above the 0.1 target); security headers graded F (28/100); Google Analytics and Tag Manager on Netlify; robots.txt explicitly welcomes AI crawlers (GPTBot, ClaudeBot, PerplexityBot); no YouTube channel or review-site badges found.Source
    • Your websiteHomepage: "The operating system for waste haulers" with four unsourced numbers (15% more revenue from online orders, 20 hours saved per rep per week, 5 gallons of fuel saved per truck per day, 3x faster payment collection); Haul-E, "The first AI Order Taker"; integrations with Motive, Samsara, Gmail, Outlook, QuickBooks, Xero and NetSuite; short testimonials from C Hoving Disposal, Wilmington Trash Authority, Big Yellow Services, Advanced Disposal and Junk Pros WA ("a spike in revenue of 25%"). No pricing page.Source
    • HiringCustomer Account Manager (posted as Customer Success Manager, $110k–$140k OTE): own renewals and expansion across a book of haulers with 95%+ GRR and 115%+ NRR; upsell modules, extra users, additional routes, AI dispatcher tiers and multi-site rollouts; "source customer references, case studies, and testimonials".Source

03

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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 18, 2026, and cites them throughout. TrashLab did not commission, review or endorse it, and Programmable is not affiliated with TrashLab. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how TrashLab runs its business.

Something wrong, or do you represent TrashLab? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 306 ideas

    Merge duplicate pages, publish customer stories, fix numbers, explain pricing, name rivals, and turn tools into leads.

  2. Days 31 to 608 ideas

    Hauler map, bid triggers, partner co-marketing, show plan, seeded demos, standalone Haul-E, expansion and reviews.

  3. Days 61 to 907 ideas

    Decide the big bets (payments, roll-ups, Canada) and test the wildcards.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value easy for drivers to pick up. The most cited problem: missed calls and manual order taking.

  • Fast, knowledgeable support
  • Manual dispatch and routing
  • In their words: “one-stop shop”

Market

Competitive landscape

5 competitors compared: Routeware, AMCS, CRO Software, Navusoft and 1 more.

  • Gap to exploit: Software for small independents that is fast to adopt
  • Routeware: Legacy perception
  • AMCS: Heavy for small haulers

Hiring signals

TrashLab has nine open roles, and five are go-to-market.

  • Director of Demand Generation: 40% of new pipeline, 10x search visibility, best-fit customer profile map, customer stories. Ideas 1, 2, 5, 6, 7, 10.
  • GTM Engineer: Per-prospect demos and AI sales agents. Ideas 6, 7, 11.
  • Account Executive: SMB to municipal deals, 25–50% travel. Ideas 4, 8, 10, 12.

From the team that wrote this playbook

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  • ProgrammableWatchKnow the day a supplier falls out of compliance (opens programmable.watch in a new tab)
  • ProgrammableTalkGet registrants for your events, and know who’s coming (opens programmable.talk in a new tab)
  • ProgrammablePageText what you need, your customer gets a page that works (opens programmable.page in a new tab)
  • ProgrammableCommunityForums with labelled AI members, never empty (opens programmable.community in a new tab)
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