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itworld.com.my website review

Visit site (opens in a new tab)Reviewed 23 October 202664 issues · 113 checks

This review found 64 issues worth fixing on itworld.com.my, 29 of them high impact, across 113 checks. The most urgent: improve image delivery. Your full playbook turns these into prioritised fixes alongside reviews, competitors and channels.

  1. Homepage
  2. Phone render
  3. Links and pages
  4. Google PageSpeed

Google PageSpeed Insights (opens in a new tab), mobile

Real-visitor load time (LCP)75th percentile, phones
5.6 s2.3 sMay 2Oct 172.8 s
Show as table
DateReal-visitor load time (LCP)
May 2, 20264.2 s
May 9, 20264.6 s
May 16, 20264.7 s
May 23, 20265.1 s
May 30, 20265.2 s
Jun 6, 20265.1 s
Jun 13, 20264.9 s
Jun 20, 20264.8 s
Jun 27, 20264.6 s
Jul 4, 20264.5 s
Jul 11, 20264.5 s
Jul 18, 20264.1 s
Jul 25, 20263.6 s
Aug 1, 20263.2 s
Aug 8, 20262.9 s
Aug 15, 20262.8 s
Aug 22, 20262.9 s
Aug 29, 20262.8 s
Sep 5, 20262.9 s
Sep 12, 20262.8 s
Sep 19, 20262.7 s
Sep 26, 20262.7 s
Oct 3, 20262.7 s
Oct 10, 20262.7 s
Oct 17, 20262.8 s
Real-visitor tap response (INP)75th percentile, phones
180 ms121 msMay 2Oct 17156 ms
Show as table
DateReal-visitor tap response (INP)
May 2, 2026128 ms
May 9, 2026134 ms
May 16, 2026133 ms
May 23, 2026139 ms
May 30, 2026139 ms
Jun 6, 2026132 ms
Jun 13, 2026133 ms
Jun 20, 2026130 ms
Jun 27, 2026130 ms
Jul 4, 2026135 ms
Jul 11, 2026134 ms
Jul 18, 2026136 ms
Jul 25, 2026138 ms
Aug 1, 2026145 ms
Aug 8, 2026154 ms
Aug 15, 2026158 ms
Aug 22, 2026161 ms
Aug 29, 2026173 ms
Sep 5, 2026167 ms
Sep 12, 2026171 ms
Sep 19, 2026171 ms
Sep 26, 2026156 ms
Oct 3, 2026156 ms
Oct 10, 2026154 ms
Oct 17, 2026156 ms

Chrome UX Report (opens in a new tab): real Chrome visitors over rolling 28-day periods.

One score from every part of this review. How it works

Live view · interaction off

Speed

18 to fix39
  • Improve image delivery

    6.0 s · 5.1 MB

    68 images could be 5.1 MB smaller with modern formats (WebP or AVIF) and sizes that fit a phone screen. Google estimates it would make the page about 6.0 s faster on a phone.

  • Render-blocking requests

    11.0 s

    44 files block the first paint until they finish downloading. Deferring or inlining them could save about 11.0 s.

  • Use efficient cache lifetimes

    6.9 s · 2.8 MB

    59 files are served with short cache lifetimes, so returning visitors download them again (2.8 MB).

  • Reduce unused CSS

    2.4 s · 450 KiB

    About 450 KiB of CSS is downloaded but never applied on this page. Google estimates it would make the page about 2.4 s faster on a phone.

  • Reduce unused JavaScript

    2.3 s · 528 KiB

    About 528 KiB of JavaScript is downloaded but never used on this page. Google estimates it would make the page about 2.3 s faster on a phone.

  • Document request latency

    2.6 s

    The HTML itself could arrive about 2.6 s sooner: redirects, a slow server response or missing compression delay everything after it.

  • Font display

    2.0 s

    Web fonts hide text while they load. Setting font-display: swap shows text immediately (about 2.0 s).

  • Mobile performance score: 39

    39/100

    Your mobile performance score is 39 (desktop: 58). Under 50 is Google's “poor” band: many phone visitors leave before the page is usable.

  • Main-thread work: 6.0 s

    A phone's processor spends 6.0 s on main-thread work while loading, 1.8 s of it running JavaScript. Above 2 s, taps and scrolls feel sluggish.

  • 3,736 HTML elements

    The page has 3,736 HTML elements. Above 1,500, rendering and every interaction get slower on phones.

  • 8 third-party services on the page

    8 third-party services load with your homepage (Facebook, Google Tag Manager and Amazon Web Services and others), adding 3.0 MB and 1.5 s of main-thread time.

  • Minify JavaScript

    900 ms · 155 KiB

    155 KiB could be saved by minifying JavaScript.

  • Avoid multiple page redirects

    986 ms

    The page goes through 1 redirect before it starts loading, costing about 986 ms. Link and advertise the final URL directly.

  • Amazon Web Services adds 439 ms

    439 ms

    Amazon Web Services costs a phone 439 ms of main-thread work and 2.6 MB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • Facebook adds 505 ms

    505 ms

    Facebook costs a phone 505 ms of main-thread work and 225 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • Google Tag Manager adds 497 ms

    497 ms

    Google Tag Manager costs a phone 497 ms of main-thread work and 200 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • Minify CSS

    430 ms · 72 KiB

    72 KiB could be saved by minifying CSS.

  • 18 long tasks on the main thread

    18 long tasks block the main thread while loading, the longest for 420 ms. During a long task the page ignores taps.

  • Legacy JavaScript

    200 ms · 41 KiB

    Polyfills for old browsers add 41 KiB JavaScript that modern phones do not need. Google estimates it would make the page about 200 ms faster on a phone.

  • Chained critical requests

    Critical files load one after another instead of in parallel (3 chains). Preconnecting to key origins and preloading the hero image shortens the chain.

  • Forced reflow

    Scripts make the browser recalculate the layout repeatedly while the page loads, which wastes processor time on phones.

1 checks passed
  • Server response: 6 ms

    6 ms

    Your server sent the HTML in 6 ms, well inside Google's 600 ms guideline.

Core Web Vitals

10 to fix67
  • Fails Core Web Vitals for real visitors

    Real Chrome users on phones do not pass Google's Core Web Vitals on this page (28-day field data from the Chrome UX Report (opens in a new tab)). Google uses this in ranking.

  • Real-user TTFB: 2.6 s

    2.6 s

    Real visitors wait 2.6 s for your server to start answering (75th percentile). Good is under 800 ms.

  • First Contentful Paint: 12.7 s

    12.7 s

    The first text or image appears after 12.7 s on a phone. Good is under 1.8 s.

  • Largest Contentful Paint: 22.2 s

    22.2 s

    Your largest element takes 22.2 s to render on a phone. Google's threshold for “good” is 2.5 s. The largest element is the image.

  • Speed Index: 17.0 s

    17.0 s

    Visually, the page fills in at 17.0 s (Speed Index). Good is under 3.4 s.

  • Time to Interactive: 53.1 s

    53.1 s

    The page becomes fully interactive after 53.1 s. Good is under 3.8 s.

  • Total Blocking Time: 666 ms

    666 ms

    Scripts block taps and scrolling for 666 ms in total while the page loads. Good is under 200 ms.

  • Real-user LCP: 2.7 s

    2.7 s

    Real visitors wait 2.7 s for the largest content to appear (75th percentile). Good is under 2.5 s.

  • Real-user FCP: 2.4 s

    2.4 s

    Real visitors see the first content after 2.4 s (75th percentile). Good is under 1.8 s.

  • 46 images without width and height

    46 images have no width and height attributes, so the layout jumps as each one loads.

  • Tap response (INP) got 18% slower for real visitors

    +18%

    Over the last 25 four-week periods to 2026-10-17, real Chrome visitors' tap response (inp) went from 128 ms to 156 ms at the 75th percentile (Chrome UX Report (opens in a new tab) history).

4 checks passed
  • Real-user INP: 152 ms

    152 ms

    Real visitors wait 152 ms for the page to respond to a tap (75th percentile). Good is under 200 ms.

  • Real-user CLS: 0.00

    0.00

    For real visitors the layout shifts by 0.00 (75th percentile). Good is under 0.1.

  • Largest content (LCP) got 37% faster for real visitors

    -37%

    Over the last 25 four-week periods to 2026-10-17, real Chrome visitors' largest content (lcp) went from 4.2 s to 2.8 s at the 75th percentile (Chrome UX Report (opens in a new tab) history).

  • Cumulative Layout Shift: 0.037

    0.037

    The layout barely moves while loading (CLS 0.037, good is under 0.1).

Images and page weight

5 to fix18
  • Page weight: 11.8 MB in 245 requests

    11.8 MB

    Your homepage downloads 11.8 MB in 245 requests on a phone: images 9.9 MB (175), scripts 1.3 MB (29) and stylesheets 534 KiB (24). Under 2 MB keeps phones on slow connections fast.

  • 13 images far larger than shown

    3.6 MB

    13 images are downloaded at several times the size a phone draws them, for example 261023NA_web Banner_Waitlist CTA_1200x1200.jpg at 5,000 px wide, shown at 390 px. Resized copies would save about 3.6 MB.

  • 3 images over 500 KB

    3 images weigh 2.6 MB together. On a phone connection a single image that size takes seconds.

  • 40 images in older formats

    40 images (7.5 MB) are JPEG, PNG or GIF. The same pictures as WebP or AVIF are usually much smaller at the same quality, and every current browser shows them.

  • 13 images below the first screen load straight away

    13 images further down the page (2.8 MB) download before anyone scrolls to them. Adding loading="lazy" lets the first screen load first.

  • About 3.3 g of CO₂ per visit

    3.35 g

    By the Sustainable Web Design model, a visit to your homepage emits about 3.35 g of CO₂e: 401.4 kg a year at 10,000 visits a month. It scales with page weight, so every byte cut lowers it.

Accessibility

11 to fixGoogle 7484
  • 2 buttons without a name

    2 buttons have no accessible name, so screen readers announce just “button”.

  • 28 text elements with low contrast

    28 text elements don't have enough contrast against the background to read easily, especially outdoors on a phone.

  • Interactive controls must not be nested (13 elements)

    Interactive controls must not be nested: 13 elements on the page fail this check, rated serious by axe-core.

  • 1 tap target too small

    1 tap target is too small or too close together to hit reliably with a finger.

  • 47 images without alt text

    47 images have no alt text, which hurts accessibility and image search.

  • All page content should be contained by landmarks (223 elements)

    All page content should be contained by landmarks: 223 elements on the page fail this check, rated moderate by axe-core.

  • Heading levels should only increase by one (4 elements)

    Heading levels should only increase by one: 4 elements on the page fail this check, rated moderate by axe-core.

  • Zoom is disabled

    The viewport tag blocks pinch-zoom, which low-vision visitors rely on.

  • Headings should not be empty (62 elements)

    Headings should not be empty: 62 elements on the page fail this check, rated minor by axe-core.

  • 21 links without text

    21 visible links have no text or label, so screen readers cannot say where they go.

  • 4 form fields without a label

    4 form fields have no label, so screen readers announce an empty box and autofill guesses.

1 checks passed
  • 40 automated accessibility rules passed

    axe-core 4.13.0, the open-source engine behind most accessibility testing tools, ran 50 WCAG 2.2 A/AA and best-practice rules on the phone render: 40 passed and 10 failed. 1 more need a person to judge. Automated rules catch about a third of accessibility problems; the rest need manual testing.

SEO

8 to fixGoogle 7768
  • No H1 headline

    There is no <h1>, so neither visitors nor Google get a clear main headline.

  • No structured data

    No structured data (JSON-LD), so Google can't show rich results such as your logo, ratings or FAQs.

  • No canonical URL

    No canonical URL, so duplicate versions of the homepage (with or without www, with tracking parameters) can split ranking signals.

  • Meta description is long (246 characters)

    Your meta description is 246 characters; Google truncates after about 160, so the end of your pitch is cut.

  • No social preview image

    No Open Graph image (also missing: og:title, og:description), so links shared on LinkedIn, Slack or Facebook show no preview picture.

  • No XML sitemap

    No XML sitemap at https://www.gloo.com.my/sitemap.xml, so Google discovers your pages only by following links.

  • No favicon declared

    No favicon is declared in the HTML, so browser tabs and Google's mobile results may show a generic icon.

  • 1 link crawlers can't follow

    1 link has no real href, so search engines can't follow it.

  • No X (Twitter) card tag

    No twitter:card tag. X falls back to Open Graph, which is incomplete here.

  • 794 internal links, 14 external

    The homepage links to 794 pages on itworld.com.my and 14 external pages.

2 checks passed
  • Title: 35 characters

    Your title is a healthy 35 characters: “iTworld - Apple Authorised Reseller”.

  • robots.txt in place

    robots.txt is in place and points crawlers to your sitemap.

AI search readiness

1 to fix88
  • No Organization structured data

    There is no Organization (or LocalBusiness) JSON-LD, so search engines and AI assistants have no machine-readable facts about who runs the site: its name, logo, profiles and contact details.

  • No llms.txt

    There is no /llms.txt, a short Markdown guide to your key pages for AI tools (llmstxt.org). It is optional and few AI tools read it yet, so treat it as a cheap extra.

2 checks passed
  • AI answer engines may read the site

    Your robots.txt lets the crawlers behind ChatGPT search, Claude and Perplexity read the site and cite it in answers.

  • Text is in the HTML

    Your server sends the page's text in the HTML (2,029 words), so crawlers that don't run JavaScript still read it.

Other pages

3 to fix65
  • 1 linked page is broken

    Your homepage links to /laptop/modern-pc, which answers with an error. Visitors hit a dead end and search engines drop it.

  • 14 pages without a meta description

    /iPhone-Duo-launch, /laptop/2-in-1-laptop, /laptop/commercial-laptop, /laptop/consumer-laptop, /brand-store/microsoft/surface and /accessories/headphone-and-headset and 8 others have no meta description, so Google writes the search snippet from whatever text it finds.

  • 14 pages without an H1

    /iPhone-Duo-launch, /laptop/2-in-1-laptop, /laptop/commercial-laptop, /laptop/consumer-laptop, /brand-store/microsoft/surface and /accessories/headphone-and-headset and 8 others have no <h1> headline, so visitors and search engines get no clear main topic.

  • 15 internal pages checked

    We fetched 15 pages linked from your homepage (of 140 found) and read each the way a search engine does.

4 checks passed
  • Canonical URLs point to themselves

    No page we checked hands its ranking to a different URL.

  • Titles are unique

    Every page we checked has its own title.

  • No linked page is hidden from search

    None of the pages we checked carries a noindex tag.

  • Every page has a title

    All 14 pages that loaded have a <title>.

Best practices

2 to fixGoogle 9291
  • 6 JavaScript errors while loading

    6 errors were logged to the browser console while the page loaded, for example “Identifier 'allowedImageTypes2' has already been declared”.

  • 1 distorted image

    1 image is displayed at the wrong aspect ratio, so it looks stretched or squashed.

2 checks passed
  • Tap targets are thumb-sized

    200 of 249 tappable elements near the top are at least 24 px.

  • Mobile viewport set

    The page declares a mobile viewport.

Security and trust

4 to fix69
  • 1 broken link to your own pages

    1 link from your homepage to your own site is broken, for example https://www.itworld.com.my/laptop/modern-pc (404).

  • 2 broken external links

    2 links to other sites are dead, for example http://xhslink.com/v7Ie9H (404).

  • No HSTS header

    No Strict-Transport-Security header, so browsers may still try plain http first on a return visit.

  • No Content-Security-Policy

    No Content-Security-Policy header, the main browser-side defence against injected scripts.

  • No clickjacking protection

    Neither X-Frame-Options nor a CSP frame-ancestors policy is set, so any site can embed yours in a frame.

  • No Referrer-Policy

    No Referrer-Policy header, so full URLs can leak to the sites you link to.

  • No Permissions-Policy

    No Permissions-Policy header to switch off camera, microphone and location for embedded content.

  • Deprecated X-XSS-Protection

    X-XSS-Protection is set to “1; mode=block”; the header is deprecated and can introduce bugs. Use 0 or remove it.

  • No security.txt

    There is no /.well-known/security.txt telling researchers how to report a security problem to you.

4 checks passed
  • Served over HTTPS

    The homepage is served over HTTPS (itworld.com.my).

  • Valid certificate (68 days left)

    The certificate from Let's Encrypt · YR1 verifies for itworld.com.my and is valid for another 68 days.

  • http:// redirects to https

    http://itworld.com.my redirects to the secure version.

  • HTTP/2

    The server speaks HTTP/2, so browsers load many files over one connection.

Domain and trust

  • No CAA record

    itworld.com.my has no CAA record, so any certificate authority may issue a certificate for it. A CAA record naming your provider (for example letsencrypt.org) closes that door.

Content and conversion

1 to fix83
  • No call to action on the first screen

    On a phone, there is no call to action on the first screen: visitors have to scroll to find out what to do next.

  • No risk reducer

    No guarantee or risk reducer (money-back, free trial, no credit card) is mentioned, which is often what tips a hesitant visitor.

  • About 1,048 words of copy

    The homepage carries about 1,048 words of visible text.

5 checks passed
  • 17 calls to action

    The homepage has 17 calls to action, for example “Buy Online Pickup In Store (BOPIS)”, “Buy Now Pay Later” and “Register”.

  • 4 short forms

    4 short forms (1 field at most) are right on the homepage.

  • Social proof on the page

    Social proof on the homepage: 1 customer or partner logo and 3 trust badges.

  • Analytics in place

    Analytics detected: Google Analytics and Meta Pixel.

  • Direct contact links

    Visitors can reach you directly: 2 phone links and 2 email links.

Email authentication

85
  • Email authentication score: 85/100

    Email authentication: SPF record 25 points, plus 15 when it ends in -all (10 for ~all); DMARC record 25, plus 25 for a reject policy (15 for quarantine); a DKIM key on a common selector 10.

3 checks passed
  • DMARC policy: quarantine

    DMARC tells receivers to quarantine mail that fails authentication, and sends you reports.

  • SPF in place (~all)

    An SPF record lists your sending servers and marks other mail as suspicious (~all): “v=spf1 ip4:52.77.176.51 a mx ~all”.

  • DKIM signing found

    A DKIM key is published (selector “default”), so receivers can verify mail really came from you.

Privacy and tracking

1 to fix
  • 5 trackers load before any consent

    5

    Before a visitor clicks anything, the page loads Google Ads, Google Analytics, Google Tag Manager, LinkedIn Insight and Meta Pixel (measured from a US location before any click). No consent tool was detected. Visitors from the EU, UK and several US states must be asked first.

  • 7 cookies set on arrival

    7

    Opening the homepage sets 7 cookies (measured from a US location before any click).

  • No consent tool detected

    No known cookie consent tool loads with the page. Some sites build their own banner, and some only show one to visitors from the EU.

  • 13 other companies contacted

    Loading the homepage contacts 13 hosts run by other companies (fonts, scripts, analytics, ads), each of which sees the visitor's IP address.

Upkeep, stack and company

  • It loads jQuery 2.1.1, older than 3.5 (which fixed known security holes).

Stack

CMS
WordPress
Framework
jQuery
Analytics
Google Analytics

Upkeep, stack, hiring and company data from programmable.info

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