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itworld.com.my website review
Visit site (opens in a new tab)Reviewed 23 October 202664 issues · 113 checks
This review found 64 issues worth fixing on itworld.com.my, 29 of them high impact, across 113 checks. The most urgent: improve image delivery. Your full playbook turns these into prioritised fixes alongside reviews, competitors and channels.
- Homepage
- Phone render
- Links and pages
- Google PageSpeed
Google PageSpeed Insights (opens in a new tab), mobile
Site score
69D- #68,753 of 80,566 reviewed websitesbeats 13%
- #36,259 of 39,626 online storesbeats 7%
- #23 of 31 OpenCart storesbeats 23%
Closest competitors among OpenCart stores
Compare side by sideShow as table
| Date | Real-visitor load time (LCP) |
|---|---|
| May 2, 2026 | 4.2 s |
| May 9, 2026 | 4.6 s |
| May 16, 2026 | 4.7 s |
| May 23, 2026 | 5.1 s |
| May 30, 2026 | 5.2 s |
| Jun 6, 2026 | 5.1 s |
| Jun 13, 2026 | 4.9 s |
| Jun 20, 2026 | 4.8 s |
| Jun 27, 2026 | 4.6 s |
| Jul 4, 2026 | 4.5 s |
| Jul 11, 2026 | 4.5 s |
| Jul 18, 2026 | 4.1 s |
| Jul 25, 2026 | 3.6 s |
| Aug 1, 2026 | 3.2 s |
| Aug 8, 2026 | 2.9 s |
| Aug 15, 2026 | 2.8 s |
| Aug 22, 2026 | 2.9 s |
| Aug 29, 2026 | 2.8 s |
| Sep 5, 2026 | 2.9 s |
| Sep 12, 2026 | 2.8 s |
| Sep 19, 2026 | 2.7 s |
| Sep 26, 2026 | 2.7 s |
| Oct 3, 2026 | 2.7 s |
| Oct 10, 2026 | 2.7 s |
| Oct 17, 2026 | 2.8 s |
Show as table
| Date | Real-visitor tap response (INP) |
|---|---|
| May 2, 2026 | 128 ms |
| May 9, 2026 | 134 ms |
| May 16, 2026 | 133 ms |
| May 23, 2026 | 139 ms |
| May 30, 2026 | 139 ms |
| Jun 6, 2026 | 132 ms |
| Jun 13, 2026 | 133 ms |
| Jun 20, 2026 | 130 ms |
| Jun 27, 2026 | 130 ms |
| Jul 4, 2026 | 135 ms |
| Jul 11, 2026 | 134 ms |
| Jul 18, 2026 | 136 ms |
| Jul 25, 2026 | 138 ms |
| Aug 1, 2026 | 145 ms |
| Aug 8, 2026 | 154 ms |
| Aug 15, 2026 | 158 ms |
| Aug 22, 2026 | 161 ms |
| Aug 29, 2026 | 173 ms |
| Sep 5, 2026 | 167 ms |
| Sep 12, 2026 | 171 ms |
| Sep 19, 2026 | 171 ms |
| Sep 26, 2026 | 156 ms |
| Oct 3, 2026 | 156 ms |
| Oct 10, 2026 | 154 ms |
| Oct 17, 2026 | 156 ms |
Chrome UX Report (opens in a new tab): real Chrome visitors over rolling 28-day periods.
One score from every part of this review. How it works
Speed
Improve image delivery
6.0 s · 5.1 MB68 images could be 5.1 MB smaller with modern formats (WebP or AVIF) and sizes that fit a phone screen. Google estimates it would make the page about 6.0 s faster on a phone.
Render-blocking requests
11.0 s44 files block the first paint until they finish downloading. Deferring or inlining them could save about 11.0 s.
Use efficient cache lifetimes
6.9 s · 2.8 MB59 files are served with short cache lifetimes, so returning visitors download them again (2.8 MB).
Reduce unused CSS
2.4 s · 450 KiBAbout 450 KiB of CSS is downloaded but never applied on this page. Google estimates it would make the page about 2.4 s faster on a phone.
Reduce unused JavaScript
2.3 s · 528 KiBAbout 528 KiB of JavaScript is downloaded but never used on this page. Google estimates it would make the page about 2.3 s faster on a phone.
Document request latency
2.6 sThe HTML itself could arrive about 2.6 s sooner: redirects, a slow server response or missing compression delay everything after it.
Font display
2.0 sWeb fonts hide text while they load. Setting font-display: swap shows text immediately (about 2.0 s).
Mobile performance score: 39
39/100Your mobile performance score is 39 (desktop: 58). Under 50 is Google's “poor” band: many phone visitors leave before the page is usable.
Main-thread work: 6.0 s
A phone's processor spends 6.0 s on main-thread work while loading, 1.8 s of it running JavaScript. Above 2 s, taps and scrolls feel sluggish.
3,736 HTML elements
The page has 3,736 HTML elements. Above 1,500, rendering and every interaction get slower on phones.
8 third-party services on the page
8 third-party services load with your homepage (Facebook, Google Tag Manager and Amazon Web Services and others), adding 3.0 MB and 1.5 s of main-thread time.
Minify JavaScript
900 ms · 155 KiB155 KiB could be saved by minifying JavaScript.
Avoid multiple page redirects
986 msThe page goes through 1 redirect before it starts loading, costing about 986 ms. Link and advertise the final URL directly.
Amazon Web Services adds 439 ms
439 msAmazon Web Services costs a phone 439 ms of main-thread work and 2.6 MB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.
Facebook adds 505 ms
505 msFacebook costs a phone 505 ms of main-thread work and 225 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.
Google Tag Manager adds 497 ms
497 msGoogle Tag Manager costs a phone 497 ms of main-thread work and 200 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.
Minify CSS
430 ms · 72 KiB72 KiB could be saved by minifying CSS.
18 long tasks on the main thread
18 long tasks block the main thread while loading, the longest for 420 ms. During a long task the page ignores taps.
Legacy JavaScript
200 ms · 41 KiBPolyfills for old browsers add 41 KiB JavaScript that modern phones do not need. Google estimates it would make the page about 200 ms faster on a phone.
Chained critical requests
Critical files load one after another instead of in parallel (3 chains). Preconnecting to key origins and preloading the hero image shortens the chain.
Forced reflow
Scripts make the browser recalculate the layout repeatedly while the page loads, which wastes processor time on phones.
1 checks passed
Server response: 6 ms
6 msYour server sent the HTML in 6 ms, well inside Google's 600 ms guideline.
Core Web Vitals
Fails Core Web Vitals for real visitors
Real Chrome users on phones do not pass Google's Core Web Vitals on this page (28-day field data from the Chrome UX Report (opens in a new tab)). Google uses this in ranking.
Real-user TTFB: 2.6 s
2.6 sReal visitors wait 2.6 s for your server to start answering (75th percentile). Good is under 800 ms.
First Contentful Paint: 12.7 s
12.7 sThe first text or image appears after 12.7 s on a phone. Good is under 1.8 s.
Largest Contentful Paint: 22.2 s
22.2 sYour largest element takes 22.2 s to render on a phone. Google's threshold for “good” is 2.5 s. The largest element is the image.
Speed Index: 17.0 s
17.0 sVisually, the page fills in at 17.0 s (Speed Index). Good is under 3.4 s.
Time to Interactive: 53.1 s
53.1 sThe page becomes fully interactive after 53.1 s. Good is under 3.8 s.
Total Blocking Time: 666 ms
666 msScripts block taps and scrolling for 666 ms in total while the page loads. Good is under 200 ms.
Real-user LCP: 2.7 s
2.7 sReal visitors wait 2.7 s for the largest content to appear (75th percentile). Good is under 2.5 s.
Real-user FCP: 2.4 s
2.4 sReal visitors see the first content after 2.4 s (75th percentile). Good is under 1.8 s.
46 images without width and height
46 images have no width and height attributes, so the layout jumps as each one loads.
Tap response (INP) got 18% slower for real visitors
+18%Over the last 25 four-week periods to 2026-10-17, real Chrome visitors' tap response (inp) went from 128 ms to 156 ms at the 75th percentile (Chrome UX Report (opens in a new tab) history).
4 checks passed
Real-user INP: 152 ms
152 msReal visitors wait 152 ms for the page to respond to a tap (75th percentile). Good is under 200 ms.
Real-user CLS: 0.00
0.00For real visitors the layout shifts by 0.00 (75th percentile). Good is under 0.1.
Largest content (LCP) got 37% faster for real visitors
-37%Over the last 25 four-week periods to 2026-10-17, real Chrome visitors' largest content (lcp) went from 4.2 s to 2.8 s at the 75th percentile (Chrome UX Report (opens in a new tab) history).
Cumulative Layout Shift: 0.037
0.037The layout barely moves while loading (CLS 0.037, good is under 0.1).
Images and page weight
Page weight: 11.8 MB in 245 requests
11.8 MBYour homepage downloads 11.8 MB in 245 requests on a phone: images 9.9 MB (175), scripts 1.3 MB (29) and stylesheets 534 KiB (24). Under 2 MB keeps phones on slow connections fast.
13 images far larger than shown
3.6 MB13 images are downloaded at several times the size a phone draws them, for example 261023NA_web Banner_Waitlist CTA_1200x1200.jpg at 5,000 px wide, shown at 390 px. Resized copies would save about 3.6 MB.
3 images over 500 KB
3 images weigh 2.6 MB together. On a phone connection a single image that size takes seconds.
40 images in older formats
40 images (7.5 MB) are JPEG, PNG or GIF. The same pictures as WebP or AVIF are usually much smaller at the same quality, and every current browser shows them.
13 images below the first screen load straight away
13 images further down the page (2.8 MB) download before anyone scrolls to them. Adding loading="lazy" lets the first screen load first.
About 3.3 g of CO₂ per visit
3.35 gBy the Sustainable Web Design model, a visit to your homepage emits about 3.35 g of CO₂e: 401.4 kg a year at 10,000 visits a month. It scales with page weight, so every byte cut lowers it.
Accessibility
2 buttons without a name
2 buttons have no accessible name, so screen readers announce just “button”.
28 text elements with low contrast
28 text elements don't have enough contrast against the background to read easily, especially outdoors on a phone.
Interactive controls must not be nested (13 elements)
Interactive controls must not be nested: 13 elements on the page fail this check, rated serious by axe-core.
1 tap target too small
1 tap target is too small or too close together to hit reliably with a finger.
47 images without alt text
47 images have no alt text, which hurts accessibility and image search.
All page content should be contained by landmarks (223 elements)
All page content should be contained by landmarks: 223 elements on the page fail this check, rated moderate by axe-core.
Heading levels should only increase by one (4 elements)
Heading levels should only increase by one: 4 elements on the page fail this check, rated moderate by axe-core.
Zoom is disabled
The viewport tag blocks pinch-zoom, which low-vision visitors rely on.
Headings should not be empty (62 elements)
Headings should not be empty: 62 elements on the page fail this check, rated minor by axe-core.
21 links without text
21 visible links have no text or label, so screen readers cannot say where they go.
4 form fields without a label
4 form fields have no label, so screen readers announce an empty box and autofill guesses.
1 checks passed
40 automated accessibility rules passed
axe-core 4.13.0, the open-source engine behind most accessibility testing tools, ran 50 WCAG 2.2 A/AA and best-practice rules on the phone render: 40 passed and 10 failed. 1 more need a person to judge. Automated rules catch about a third of accessibility problems; the rest need manual testing.
SEO
No H1 headline
There is no <h1>, so neither visitors nor Google get a clear main headline.
No structured data
No structured data (JSON-LD), so Google can't show rich results such as your logo, ratings or FAQs.
No canonical URL
No canonical URL, so duplicate versions of the homepage (with or without www, with tracking parameters) can split ranking signals.
Meta description is long (246 characters)
Your meta description is 246 characters; Google truncates after about 160, so the end of your pitch is cut.
No social preview image
No Open Graph image (also missing: og:title, og:description), so links shared on LinkedIn, Slack or Facebook show no preview picture.
No XML sitemap
No XML sitemap at https://www.gloo.com.my/sitemap.xml, so Google discovers your pages only by following links.
No favicon declared
No favicon is declared in the HTML, so browser tabs and Google's mobile results may show a generic icon.
1 link crawlers can't follow
1 link has no real href, so search engines can't follow it.
No X (Twitter) card tag
No twitter:card tag. X falls back to Open Graph, which is incomplete here.
794 internal links, 14 external
The homepage links to 794 pages on itworld.com.my and 14 external pages.
2 checks passed
Title: 35 characters
Your title is a healthy 35 characters: “iTworld - Apple Authorised Reseller”.
robots.txt in place
robots.txt is in place and points crawlers to your sitemap.
AI search readiness
No Organization structured data
There is no Organization (or LocalBusiness) JSON-LD, so search engines and AI assistants have no machine-readable facts about who runs the site: its name, logo, profiles and contact details.
No llms.txt
There is no /llms.txt, a short Markdown guide to your key pages for AI tools (llmstxt.org). It is optional and few AI tools read it yet, so treat it as a cheap extra.
2 checks passed
AI answer engines may read the site
Your robots.txt lets the crawlers behind ChatGPT search, Claude and Perplexity read the site and cite it in answers.
Text is in the HTML
Your server sends the page's text in the HTML (2,029 words), so crawlers that don't run JavaScript still read it.
Other pages
1 linked page is broken
Your homepage links to /laptop/modern-pc, which answers with an error. Visitors hit a dead end and search engines drop it.
14 pages without a meta description
/iPhone-Duo-launch, /laptop/2-in-1-laptop, /laptop/commercial-laptop, /laptop/consumer-laptop, /brand-store/microsoft/surface and /accessories/headphone-and-headset and 8 others have no meta description, so Google writes the search snippet from whatever text it finds.
14 pages without an H1
/iPhone-Duo-launch, /laptop/2-in-1-laptop, /laptop/commercial-laptop, /laptop/consumer-laptop, /brand-store/microsoft/surface and /accessories/headphone-and-headset and 8 others have no <h1> headline, so visitors and search engines get no clear main topic.
15 internal pages checked
We fetched 15 pages linked from your homepage (of 140 found) and read each the way a search engine does.
4 checks passed
Canonical URLs point to themselves
No page we checked hands its ranking to a different URL.
Titles are unique
Every page we checked has its own title.
No linked page is hidden from search
None of the pages we checked carries a noindex tag.
Every page has a title
All 14 pages that loaded have a <title>.
Best practices
6 JavaScript errors while loading
6 errors were logged to the browser console while the page loaded, for example “Identifier 'allowedImageTypes2' has already been declared”.
1 distorted image
1 image is displayed at the wrong aspect ratio, so it looks stretched or squashed.
2 checks passed
Tap targets are thumb-sized
200 of 249 tappable elements near the top are at least 24 px.
Mobile viewport set
The page declares a mobile viewport.
Security and trust
1 broken link to your own pages
1 link from your homepage to your own site is broken, for example https://www.itworld.com.my/laptop/modern-pc (404).
2 broken external links
2 links to other sites are dead, for example http://xhslink.com/v7Ie9H (404).
No HSTS header
No Strict-Transport-Security header, so browsers may still try plain http first on a return visit.
No Content-Security-Policy
No Content-Security-Policy header, the main browser-side defence against injected scripts.
No clickjacking protection
Neither X-Frame-Options nor a CSP frame-ancestors policy is set, so any site can embed yours in a frame.
No Referrer-Policy
No Referrer-Policy header, so full URLs can leak to the sites you link to.
No Permissions-Policy
No Permissions-Policy header to switch off camera, microphone and location for embedded content.
Deprecated X-XSS-Protection
X-XSS-Protection is set to “1; mode=block”; the header is deprecated and can introduce bugs. Use 0 or remove it.
No security.txt
There is no /.well-known/security.txt telling researchers how to report a security problem to you.
4 checks passed
Served over HTTPS
The homepage is served over HTTPS (itworld.com.my).
Valid certificate (68 days left)
The certificate from Let's Encrypt · YR1 verifies for itworld.com.my and is valid for another 68 days.
http:// redirects to https
http://itworld.com.my redirects to the secure version.
HTTP/2
The server speaks HTTP/2, so browsers load many files over one connection.
Domain and trust
No CAA record
itworld.com.my has no CAA record, so any certificate authority may issue a certificate for it. A CAA record naming your provider (for example letsencrypt.org) closes that door.
Content and conversion
No call to action on the first screen
On a phone, there is no call to action on the first screen: visitors have to scroll to find out what to do next.
No risk reducer
No guarantee or risk reducer (money-back, free trial, no credit card) is mentioned, which is often what tips a hesitant visitor.
About 1,048 words of copy
The homepage carries about 1,048 words of visible text.
5 checks passed
17 calls to action
The homepage has 17 calls to action, for example “Buy Online Pickup In Store (BOPIS)”, “Buy Now Pay Later” and “Register”.
4 short forms
4 short forms (1 field at most) are right on the homepage.
Social proof on the page
Social proof on the homepage: 1 customer or partner logo and 3 trust badges.
Analytics in place
Analytics detected: Google Analytics and Meta Pixel.
Direct contact links
Visitors can reach you directly: 2 phone links and 2 email links.
Email authentication
Email authentication score: 85/100
Email authentication: SPF record 25 points, plus 15 when it ends in -all (10 for ~all); DMARC record 25, plus 25 for a reject policy (15 for quarantine); a DKIM key on a common selector 10.
3 checks passed
DMARC policy: quarantine
DMARC tells receivers to quarantine mail that fails authentication, and sends you reports.
SPF in place (~all)
An SPF record lists your sending servers and marks other mail as suspicious (~all): “v=spf1 ip4:52.77.176.51 a mx ~all”.
DKIM signing found
A DKIM key is published (selector “default”), so receivers can verify mail really came from you.
Privacy and tracking
5 trackers load before any consent
5Before a visitor clicks anything, the page loads Google Ads, Google Analytics, Google Tag Manager, LinkedIn Insight and Meta Pixel (measured from a US location before any click). No consent tool was detected. Visitors from the EU, UK and several US states must be asked first.
7 cookies set on arrival
7Opening the homepage sets 7 cookies (measured from a US location before any click).
No consent tool detected
No known cookie consent tool loads with the page. Some sites build their own banner, and some only show one to visitors from the EU.
13 other companies contacted
Loading the homepage contacts 13 hosts run by other companies (fonts, scripts, analytics, ads), each of which sees the visitor's IP address.
Upkeep, stack and company
- It loads jQuery 2.1.1, older than 3.5 (which fixed known security holes).
Stack
- CMS
- WordPress
- Framework
- jQuery
- Analytics
- Google Analytics
Upkeep, stack, hiring and company data from programmable.info
Go beyond the website
What your $25 Growth Playbook adds
This free review found 64 issues on itworld.com.my, including 28 speed issues, 8 SEO issues and 1 conversion gap. That is the website alone. The full Growth Playbook pairs these findings with what your customers say in public reviews and communities and what your closest competitors do better, then turns everything into at least 20 prioritised ideas, each with the evidence behind it, a step-by-step playbook, a metric and an owner.
- 28 research agents read your site, reviews, competitors, communities and public filings
- Customer review mining (G2, Capterra, Trustpilot and more) and voice-of-pain analysis in your buyers’ own words
- Competitor intelligence with battlecards for your closest rivals
- Ideal customer profile, buyer segments and buying-stage funnel
- Ranked channels, outreach sequences and content angles
- Live Reddit threads where buyers ask for what you sell, with draft replies
- Earned media and PR openings
- At least 20 ideas with evidence, a step-by-step playbook, metric, owner, effort and impact, grouped into this week, this quarter, big bets and wildcards, plus a 30/60/90-day roadmap
- PDF, Markdown, CSV, Notion and Linear exports, and a shareable page your team can track progress on
- Refresh the playbook later to see what changed
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