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lg.com website review
Visit site (opens in a new tab)Reviewed 11 October 202652 issues · 98 checks
This review found 52 issues worth fixing on lg.com, 22 of them high impact, across 98 checks. The most urgent: use efficient cache lifetimes. Your full playbook turns these into prioritised fixes alongside reviews, competitors and channels.
- Homepage
- Phone render
- Links and pages
- Google PageSpeed
Google PageSpeed Insights (opens in a new tab), mobile
Site score
69DClosest competitors among reviewed websites
Compare side by sideShow as table
| Date | Real-visitor load time (LCP) |
|---|---|
| Apr 18, 2026 | 3.3 s |
| Apr 25, 2026 | 3.4 s |
| May 2, 2026 | 3.5 s |
| May 9, 2026 | 3.6 s |
| May 16, 2026 | 3.7 s |
| May 23, 2026 | 3.8 s |
| May 30, 2026 | 3.9 s |
| Jun 6, 2026 | 4.0 s |
| Jun 13, 2026 | 4.0 s |
| Jun 20, 2026 | 4.0 s |
| Jun 27, 2026 | 4.0 s |
| Jul 4, 2026 | 3.9 s |
| Jul 11, 2026 | 4.0 s |
| Jul 18, 2026 | 4.0 s |
| Jul 25, 2026 | 4.1 s |
| Aug 1, 2026 | 4.2 s |
| Aug 8, 2026 | 4.2 s |
| Aug 15, 2026 | 4.4 s |
| Aug 22, 2026 | 4.5 s |
| Aug 29, 2026 | 4.7 s |
| Sep 5, 2026 | 4.9 s |
| Sep 12, 2026 | 4.8 s |
| Sep 19, 2026 | 4.7 s |
| Sep 26, 2026 | 4.6 s |
| Oct 3, 2026 | 4.7 s |
Show as table
| Date | Real-visitor tap response (INP) |
|---|---|
| Apr 18, 2026 | 701 ms |
| Apr 25, 2026 | 714 ms |
| May 2, 2026 | 738 ms |
| May 9, 2026 | 760 ms |
| May 16, 2026 | 787 ms |
| May 23, 2026 | 813 ms |
| May 30, 2026 | 841 ms |
| Jun 6, 2026 | 857 ms |
| Jun 13, 2026 | 864 ms |
| Jun 20, 2026 | 872 ms |
| Jun 27, 2026 | 870 ms |
| Jul 4, 2026 | 866 ms |
| Jul 11, 2026 | 872 ms |
| Jul 18, 2026 | 877 ms |
| Jul 25, 2026 | 884 ms |
| Aug 1, 2026 | 886 ms |
| Aug 8, 2026 | 876 ms |
| Aug 15, 2026 | 907 ms |
| Aug 22, 2026 | 952 ms |
| Aug 29, 2026 | 1.0 s |
| Sep 5, 2026 | 1.1 s |
| Sep 12, 2026 | 1.0 s |
| Sep 19, 2026 | 972 ms |
| Sep 26, 2026 | 917 ms |
| Oct 3, 2026 | 903 ms |
Chrome UX Report (opens in a new tab): real Chrome visitors over rolling 28-day periods.
One score from every part of this review. How it works
Speed
Use efficient cache lifetimes
4.5 s · 1.9 MB131 files are served with short cache lifetimes, so returning visitors download them again (1.9 MB).
audioeye.com adds 2.3 s
2.3 saudioeye.com costs a phone 2.3 s of main-thread work and 332 KiB of downloads while your page loads. That alone is enough to make taps feel slow. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.
Main-thread work: 18.1 s
A phone's processor spends 18.1 s on main-thread work while loading, 12.6 s of it running JavaScript. Above 2 s, taps and scrolls feel sluggish.
Google Tag Manager adds 1.2 s
1.2 sGoogle Tag Manager costs a phone 1.2 s of main-thread work and 1.5 MB of downloads while your page loads. That alone is enough to make taps feel slow. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.
Mobile performance score: 16
16/100Your mobile performance score is 16. Under 50 is Google's “poor” band: many phone visitors leave before the page is usable.
8,098 HTML elements
The page has 8,098 HTML elements. Above 1,500, rendering and every interaction get slower on phones.
8 third-party services on the page
8 third-party services load with your homepage (audioeye.com, Google Tag Manager and Optimizely and others), adding 3.3 MB and 5.4 s of main-thread time.
Reduce unused JavaScript
450 ms · 1.4 MBAbout 1.4 MB of JavaScript is downloaded but never used on this page. Google estimates it would make the page about 450 ms faster on a phone.
Optimizely adds 932 ms
932 msOptimizely costs a phone 932 ms of main-thread work and 340 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.
20 long tasks on the main thread
20 long tasks block the main thread while loading, the longest for 849 ms. During a long task the page ignores taps.
Improve image delivery
602 KiB30 images could be 602 KiB smaller with modern formats (WebP or AVIF) and sizes that fit a phone screen.
transcend.io adds 340 ms
340 mstranscend.io costs a phone 340 ms of main-thread work and 160 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.
sprinklr.com adds 245 ms
245 mssprinklr.com costs a phone 245 ms of main-thread work and 580 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.
Render-blocking requests
300 ms1 file blocks the first paint until they finish downloading. Deferring or inlining it could save about 300 ms.
Legacy JavaScript
150 ms · 60 KiBPolyfills for old browsers add 60 KiB JavaScript that modern phones do not need. Google estimates it would make the page about 150 ms faster on a phone.
Minify JavaScript
81 KiB81 KiB could be saved by minifying JavaScript.
Reduce unused CSS
23 KiBAbout 23 KiB of CSS is downloaded but never applied on this page.
Chained critical requests
Critical files load one after another instead of in parallel (3 chains). Preconnecting to key origins and preloading the hero image shortens the chain.
Forced reflow
Scripts make the browser recalculate the layout repeatedly while the page loads, which wastes processor time on phones.
1 checks passed
Server response: 264 ms
264 msYour server sent the HTML in 264 ms, well inside Google's 600 ms guideline.
Core Web Vitals
Fails Core Web Vitals for real visitors
Real Chrome users on phones do not pass Google's Core Web Vitals on this page (28-day field data from the Chrome UX Report (opens in a new tab)). Google uses this in ranking.
Largest Contentful Paint: 10.9 s
10.9 sYour largest element takes 10.9 s to render on a phone. Google's threshold for “good” is 2.5 s. The largest element is the image “LG Deal Days promotional graphic featuring the LG QNED evo …”.
Speed Index: 31.2 s
31.2 sVisually, the page fills in at 31.2 s (Speed Index). Good is under 3.4 s.
Time to Interactive: 54.3 s
54.3 sThe page becomes fully interactive after 54.3 s. Good is under 3.8 s.
Total Blocking Time: 4.0 s
4.0 sScripts block taps and scrolling for 4.0 s in total while the page loads. Good is under 200 ms.
First Contentful Paint: 3.6 s
3.6 sThe first text or image appears after 3.6 s on a phone. Good is under 1.8 s.
Cumulative Layout Shift: 0.254
0.254The layout shifts by 0.254 while loading, so content jumps under the reader's thumb. Good is under 0.1.
Real-user INP: 415 ms
415 msReal visitors wait 415 ms for the page to respond to a tap (75th percentile). Good is under 200 ms.
Tap response (INP) got 29% slower for real visitors
+29%Over the last 25 four-week periods to 2026-10-03, real Chrome visitors' tap response (inp) went from 701 ms to 903 ms at the 75th percentile (Chrome UX Report (opens in a new tab) history).
Largest content (LCP) got 39% slower for real visitors
+39%Over the last 25 four-week periods to 2026-10-03, real Chrome visitors' largest content (lcp) went from 3.3 s to 4.7 s at the 75th percentile (Chrome UX Report (opens in a new tab) history).
Real-user TTFB: 903 ms
903 msReal visitors wait 903 ms for your server to start answering (75th percentile). Good is under 800 ms.
1 image without width and height
1 image have no width and height attributes, so the layout jumps as each one loads.
3 checks passed
Real-user LCP: 2.1 s
2.1 sReal visitors wait 2.1 s for the largest content to appear (75th percentile). Good is under 2.5 s.
Real-user CLS: 0.06
0.06For real visitors the layout shifts by 0.06 (75th percentile). Good is under 0.1.
Real-user FCP: 1.6 s
1.6 sReal visitors see the first content after 1.6 s (75th percentile). Good is under 1.8 s.
Images and page weight
Page weight: 8.3 MB in 543 requests
8.3 MBYour homepage downloads 8.3 MB in 543 requests on a phone: scripts 4.5 MB (150), images 2.7 MB (231) and fonts 571 KiB (5). Under 2 MB keeps phones on slow connections fast.
An image on the first screen is lazy-loaded
HS_LAUNDRY_PREMIUM_PAIR_150-200_900x600 is on the first screen but marked loading="lazy", so the browser waits before fetching it and the page looks finished later. Load it eagerly (and give it fetchpriority="high" if it is the main image).
About 2.3 g of CO₂ per visit
2.34 gBy the Sustainable Web Design model, a visit to your homepage emits about 2.34 g of CO₂e: 281.3 kg a year at 10,000 visits a month. It scales with page weight, so every byte cut lowers it.
2 checks passed
Images use modern formats
Every sizeable image is WebP, AVIF or SVG.
Images are sized for phones
No image is downloaded at more than three times the size it is drawn on a phone.
Accessibility
Certain ARIA roles must be contained by particular parents (8 elements)
Certain ARIA roles must be contained by particular parents: 8 elements on the page fail this check, rated critical by axe-core.
6 buttons without a name
6 buttons have no accessible name, so screen readers announce just “button”.
Hidden but focusable
42 elements hidden from screen readers can still receive keyboard focus.
Orphan list items
Some list items are not inside a list.
Interactive controls must not be nested (6 elements)
Interactive controls must not be nested: 6 elements on the page fail this check, rated serious by axe-core.
ARIA commands must have an accessible name (5 elements)
ARIA commands must have an accessible name: 5 elements on the page fail this check, rated serious by axe-core.
Links must have discernible text (2 elements)
Links must have discernible text: 2 elements on the page fail this check, rated serious by axe-core.
All page content should be contained by landmarks (39 elements)
All page content should be contained by landmarks: 39 elements on the page fail this check, rated moderate by axe-core.
Zoom is disabled
The viewport tag blocks pinch-zoom, which low-vision visitors rely on.
No main landmark
The page has no <main> landmark, so screen-reader users cannot jump straight to the content.
2 form fields without a label
2 form fields have no label, so screen readers announce an empty box and autofill guesses.
ARIA role should be appropriate for the element (8 elements)
ARIA role should be appropriate for the element: 8 elements on the page fail this check, rated minor by axe-core.
2 checks passed
Every image has alt text
All 587 images in the HTML carry an alt attribute.
43 automated accessibility rules passed
axe-core 4.13.0, the open-source engine behind most accessibility testing tools, ran 55 WCAG 2.2 A/AA and best-practice rules on the phone render: 43 passed and 12 failed. 3 mores need a person to judge. Automated rules catch about a third of accessibility problems; the rest need manual testing.
SEO
49 links with vague text
49 links use generic text like “click here” or “learn more”, which tells Google nothing about the page behind them.
Meta description is long (177 characters)
Your meta description is 177 characters; Google truncates after about 160, so the end of your pitch is cut.
524 internal links, 17 external
The homepage links to 524 pages on lg.com and 17 external pages.
7 checks passed
One H1 headline
Your main headline reads: “Shop top appliances and electronics”.
Title: 52 characters
Your title is a healthy 52 characters: “LG Electronics & Home Appliances | Shop Now | LG USA”.
Canonical URL set
The canonical URL is https://www.lg.com/us/.
Structured data in place
Structured data found: WebSite.
Open Graph tags complete
Open Graph tags are complete, so shared links show a title, description and image.
robots.txt in place
robots.txt is in place and points crawlers to your sitemap.
XML sitemap found
Your XML sitemap is reachable at https://www.lg.com/sitemap.xml.
AI search readiness
No Organization structured data
There is no Organization (or LocalBusiness) JSON-LD, so search engines and AI assistants have no machine-readable facts about who runs the site: its name, logo, profiles and contact details.
3 checks passed
AI answer engines may read the site
Your robots.txt lets the crawlers behind ChatGPT search, Claude and Perplexity read the site and cite it in answers.
Text is in the HTML
Your server sends the page's text in the HTML (5,161 words), so crawlers that don't run JavaScript still read it.
llms.txt published
The site publishes https://www.lg.com/llms.txt (2 KiB, 11 links), a plain-text guide to the site for AI tools.
Other pages
1 page without a meta description
https://www.lg.com/us/discount-programs has no meta description, so Google writes the search snippet from whatever text it finds.
1 link to non-canonical URLs
Your homepage links to 1 page by a URL that isn't its canonical one, for example https://www.lg.com/us/mylg-ownership-program, whose canonical is https://www.lg.com/us/promotions/mylg-ownership-program. Linking straight to the canonical URL saves crawlers a detour and keeps ranking signals on one address.
2 pages without an H1
https://www.lg.com/us/appreciation-program and https://www.lg.com/us/lg-partner-store have no <h1> headline, so visitors and search engines get no clear main topic.
3 pages slow to respond
https://www.lg.com/us/promotions/home-appliance-rebates, https://www.lg.com/us/promotions/soundbar-bundle-savings and https://www.lg.com/us/promotions/tv-sale-deals took over 3 s to send their HTML from our server.
15 internal pages checked
We fetched 15 pages linked from your homepage (of 170 found) and read each the way a search engine does.
4 checks passed
Linked pages load
All 15 pages we checked loaded without an error.
Titles are unique
Every page we checked has its own title.
No linked page is hidden from search
None of the pages we checked carries a noindex tag.
Every page has a title
All 15 pages that loaded have a <title>.
Best practices
5 broken images
5 images failed to load on a phone, for example https://soxnwz.lg.com/g/uids?pld=GTfS9lmWwcJCUbC8NFiJJ3Z3bADwSyJ6_9GNB-JlIltokhqiceXNQIKOfbBnm8NWhjNe0aCGnj_INTWZ53ByqK3cbQKm_Wq4RtHOatRtS1-zpkpAnNIXVw5ISlf90_k7f7W3uMje18sAAOeOZC0iKA6uDKT3CmAOBU0XqK7.
26 small tap targets
26 of 72 tappable elements near the top of the page are smaller than 24 px, hard to hit with a thumb.
2 third-party cookies
2 third-party cookies are set on load; browsers are restricting these, so whatever relies on them breaks.
Deprecated browser APIs
The page uses 1 deprecated browser API that will stop working in future browsers (“Unload event listeners are deprecated and will be removed.”).
2 JavaScript errors while loading
2 errors were logged to the browser console while the page loaded, for example “Minified React error #418; visit https://reactjs.org/docs/error-decoder.html?invariant=418 for the full message or use …”.
Requests the geolocation permission on page load
Requests the geolocation permission on page load.
Browser-reported issues
Chrome logged issues while loading the page (“Cookie”).
1 checks passed
Mobile viewport set
The page declares a mobile viewport.
Content and conversion
No direct contact details
No phone number or email link on the homepage, so ready-to-buy visitors have one fewer way to reach you.
No form on the homepage
There is no form on the homepage, so every lead has to click through to another page first.
About 1,352 words of copy
The homepage carries about 1,352 words of visible text.
Urgency cues
The page uses urgency cues (a countdown or limited-time wording).
5 checks passed
Clear next step on the first screen
On a phone, the first screen shows a clear next step: “Shop Now”.
147 calls to action
The homepage has 147 calls to action, for example “Shop Now”, “LG gram Book Laptops” and “Start Chat”.
Social proof on the page
Social proof on the homepage: 1 customer or partner logo and 305 trust badges.
Analytics in place
Analytics detected: Google Tag Manager.
Risk reducer mentioned
A guarantee or risk reducer (money-back, free trial, no credit card or similar) is mentioned on the page.
Privacy and tracking
16 trackers load before any consent
16Before a visitor clicks anything, the page loads Amazon Ads, Criteo, FullStory, Google Ads and Google Tag Manager and 11 mores (measured from a US location before any click). A consent tool (Transcend) is installed; check it blocks these until visitors agree where the law requires it.
45 cookies set on arrival
45Opening the homepage sets 45 cookies (measured from a US location before any click).
89 other companies contacted
Loading the homepage contacts 89 hosts run by other companies (fonts, scripts, analytics, ads), each of which sees the visitor's IP address.
1 checks passed
Consent tool: Transcend
A consent management tool (Transcend) loads with the page.
Security, domain, email and software versions
The security, domain and email checks, software and plugin versions, and any app with a known security problem are visible only to people at lg.com, because details like these could help someone attack a site. Every review keeps them private, whatever they found.
Go beyond the website
What your $25 Growth Playbook adds
This review found 52 issues on lg.com, including 26 speed issues, 2 SEO issues and 1 conversion gap. That is the website alone. The full Growth Playbook pairs these findings with what your customers say in public reviews and communities and what your closest competitors do better, then turns everything into at least 20 prioritised ideas, each with the evidence behind it, a step-by-step playbook, a metric and an owner.
- 28 research agents read your site, reviews, competitors, communities and public filings
- Customer review mining (G2, Capterra, Trustpilot and more) and voice-of-pain analysis in your buyers’ own words
- Competitor intelligence with battlecards for your closest rivals
- Ideal customer profile, buyer segments and buying-stage funnel
- Ranked channels, outreach sequences and content angles
- Live Reddit threads where buyers ask for what you sell, with draft replies
- Earned media and PR openings
- At least 20 ideas with evidence, a step-by-step playbook, metric, owner, effort and impact, grouped into this week, this quarter, big bets and wildcards, plus a 30/60/90-day roadmap
- PDF, Markdown, CSV, Notion and Linear exports, and a shareable page your team can track progress on
- Refresh the playbook later to see what changed
14-day money-back guarantee: not happy for any reason, email us within 14 days and we refund in full.