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lg.com website review

Visit site (opens in a new tab)Reviewed 11 October 202652 issues · 98 checks

This review found 52 issues worth fixing on lg.com, 22 of them high impact, across 98 checks. The most urgent: use efficient cache lifetimes. Your full playbook turns these into prioritised fixes alongside reviews, competitors and channels.

  1. Homepage
  2. Phone render
  3. Links and pages
  4. Google PageSpeed

Google PageSpeed Insights (opens in a new tab), mobile

Real-visitor load time (LCP)75th percentile, phones
5.1 s3.1 sApr 18Oct 34.7 s
Show as table
DateReal-visitor load time (LCP)
Apr 18, 20263.3 s
Apr 25, 20263.4 s
May 2, 20263.5 s
May 9, 20263.6 s
May 16, 20263.7 s
May 23, 20263.8 s
May 30, 20263.9 s
Jun 6, 20264.0 s
Jun 13, 20264.0 s
Jun 20, 20264.0 s
Jun 27, 20264.0 s
Jul 4, 20263.9 s
Jul 11, 20264.0 s
Jul 18, 20264.0 s
Jul 25, 20264.1 s
Aug 1, 20264.2 s
Aug 8, 20264.2 s
Aug 15, 20264.4 s
Aug 22, 20264.5 s
Aug 29, 20264.7 s
Sep 5, 20264.9 s
Sep 12, 20264.8 s
Sep 19, 20264.7 s
Sep 26, 20264.6 s
Oct 3, 20264.7 s
Real-visitor tap response (INP)75th percentile, phones
1.1 s649 msApr 18Oct 3903 ms
Show as table
DateReal-visitor tap response (INP)
Apr 18, 2026701 ms
Apr 25, 2026714 ms
May 2, 2026738 ms
May 9, 2026760 ms
May 16, 2026787 ms
May 23, 2026813 ms
May 30, 2026841 ms
Jun 6, 2026857 ms
Jun 13, 2026864 ms
Jun 20, 2026872 ms
Jun 27, 2026870 ms
Jul 4, 2026866 ms
Jul 11, 2026872 ms
Jul 18, 2026877 ms
Jul 25, 2026884 ms
Aug 1, 2026886 ms
Aug 8, 2026876 ms
Aug 15, 2026907 ms
Aug 22, 2026952 ms
Aug 29, 20261.0 s
Sep 5, 20261.1 s
Sep 12, 20261.0 s
Sep 19, 2026972 ms
Sep 26, 2026917 ms
Oct 3, 2026903 ms

Chrome UX Report (opens in a new tab): real Chrome visitors over rolling 28-day periods.

One score from every part of this review. How it works

Full-page screenshot of lg.com (phone) rendered by Google PageSpeed Insights

How it loaded on a phone

  1. lg.com at 2.0 s2.0 s
  2. lg.com at 3.9 s3.9 s
  3. lg.com at 5.9 s5.9 s
  4. lg.com at 7.8 s7.8 s
  5. lg.com at 9.8 s9.8 s
  6. lg.com at 11.7 s11.7 s
  7. lg.com at 13.7 s13.7 s
  8. lg.com at 15.7 s15.7 s

Speed

14 to fix16
  • Use efficient cache lifetimes

    4.5 s · 1.9 MB

    131 files are served with short cache lifetimes, so returning visitors download them again (1.9 MB).

  • audioeye.com adds 2.3 s

    2.3 s

    audioeye.com costs a phone 2.3 s of main-thread work and 332 KiB of downloads while your page loads. That alone is enough to make taps feel slow. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • Main-thread work: 18.1 s

    A phone's processor spends 18.1 s on main-thread work while loading, 12.6 s of it running JavaScript. Above 2 s, taps and scrolls feel sluggish.

  • Google Tag Manager adds 1.2 s

    1.2 s

    Google Tag Manager costs a phone 1.2 s of main-thread work and 1.5 MB of downloads while your page loads. That alone is enough to make taps feel slow. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • Mobile performance score: 16

    16/100

    Your mobile performance score is 16. Under 50 is Google's “poor” band: many phone visitors leave before the page is usable.

  • 8,098 HTML elements

    The page has 8,098 HTML elements. Above 1,500, rendering and every interaction get slower on phones.

  • 8 third-party services on the page

    8 third-party services load with your homepage (audioeye.com, Google Tag Manager and Optimizely and others), adding 3.3 MB and 5.4 s of main-thread time.

  • Reduce unused JavaScript

    450 ms · 1.4 MB

    About 1.4 MB of JavaScript is downloaded but never used on this page. Google estimates it would make the page about 450 ms faster on a phone.

  • Optimizely adds 932 ms

    932 ms

    Optimizely costs a phone 932 ms of main-thread work and 340 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • 20 long tasks on the main thread

    20 long tasks block the main thread while loading, the longest for 849 ms. During a long task the page ignores taps.

  • Improve image delivery

    602 KiB

    30 images could be 602 KiB smaller with modern formats (WebP or AVIF) and sizes that fit a phone screen.

  • transcend.io adds 340 ms

    340 ms

    transcend.io costs a phone 340 ms of main-thread work and 160 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • sprinklr.com adds 245 ms

    245 ms

    sprinklr.com costs a phone 245 ms of main-thread work and 580 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • Render-blocking requests

    300 ms

    1 file blocks the first paint until they finish downloading. Deferring or inlining it could save about 300 ms.

  • Legacy JavaScript

    150 ms · 60 KiB

    Polyfills for old browsers add 60 KiB JavaScript that modern phones do not need. Google estimates it would make the page about 150 ms faster on a phone.

  • Minify JavaScript

    81 KiB

    81 KiB could be saved by minifying JavaScript.

  • Reduce unused CSS

    23 KiB

    About 23 KiB of CSS is downloaded but never applied on this page.

  • Chained critical requests

    Critical files load one after another instead of in parallel (3 chains). Preconnecting to key origins and preloading the hero image shortens the chain.

  • Forced reflow

    Scripts make the browser recalculate the layout repeatedly while the page loads, which wastes processor time on phones.

1 checks passed
  • Server response: 264 ms

    264 ms

    Your server sent the HTML in 264 ms, well inside Google's 600 ms guideline.

Core Web Vitals

12 to fix67
  • Fails Core Web Vitals for real visitors

    Real Chrome users on phones do not pass Google's Core Web Vitals on this page (28-day field data from the Chrome UX Report (opens in a new tab)). Google uses this in ranking.

  • Largest Contentful Paint: 10.9 s

    10.9 s

    Your largest element takes 10.9 s to render on a phone. Google's threshold for “good” is 2.5 s. The largest element is the image “LG Deal Days promotional graphic featuring the LG QNED evo …”.

  • Speed Index: 31.2 s

    31.2 s

    Visually, the page fills in at 31.2 s (Speed Index). Good is under 3.4 s.

  • Time to Interactive: 54.3 s

    54.3 s

    The page becomes fully interactive after 54.3 s. Good is under 3.8 s.

  • Total Blocking Time: 4.0 s

    4.0 s

    Scripts block taps and scrolling for 4.0 s in total while the page loads. Good is under 200 ms.

  • First Contentful Paint: 3.6 s

    3.6 s

    The first text or image appears after 3.6 s on a phone. Good is under 1.8 s.

  • Cumulative Layout Shift: 0.254

    0.254

    The layout shifts by 0.254 while loading, so content jumps under the reader's thumb. Good is under 0.1.

  • Real-user INP: 415 ms

    415 ms

    Real visitors wait 415 ms for the page to respond to a tap (75th percentile). Good is under 200 ms.

  • Tap response (INP) got 29% slower for real visitors

    +29%

    Over the last 25 four-week periods to 2026-10-03, real Chrome visitors' tap response (inp) went from 701 ms to 903 ms at the 75th percentile (Chrome UX Report (opens in a new tab) history).

  • Largest content (LCP) got 39% slower for real visitors

    +39%

    Over the last 25 four-week periods to 2026-10-03, real Chrome visitors' largest content (lcp) went from 3.3 s to 4.7 s at the 75th percentile (Chrome UX Report (opens in a new tab) history).

  • Real-user TTFB: 903 ms

    903 ms

    Real visitors wait 903 ms for your server to start answering (75th percentile). Good is under 800 ms.

  • 1 image without width and height

    1 image have no width and height attributes, so the layout jumps as each one loads.

3 checks passed
  • Real-user LCP: 2.1 s

    2.1 s

    Real visitors wait 2.1 s for the largest content to appear (75th percentile). Good is under 2.5 s.

  • Real-user CLS: 0.06

    0.06

    For real visitors the layout shifts by 0.06 (75th percentile). Good is under 0.1.

  • Real-user FCP: 1.6 s

    1.6 s

    Real visitors see the first content after 1.6 s (75th percentile). Good is under 1.8 s.

Images and page weight

2 to fix64
  • Page weight: 8.3 MB in 543 requests

    8.3 MB

    Your homepage downloads 8.3 MB in 543 requests on a phone: scripts 4.5 MB (150), images 2.7 MB (231) and fonts 571 KiB (5). Under 2 MB keeps phones on slow connections fast.

  • An image on the first screen is lazy-loaded

    HS_LAUNDRY_PREMIUM_PAIR_150-200_900x600 is on the first screen but marked loading="lazy", so the browser waits before fetching it and the page looks finished later. Load it eagerly (and give it fetchpriority="high" if it is the main image).

  • About 2.3 g of CO₂ per visit

    2.34 g

    By the Sustainable Web Design model, a visit to your homepage emits about 2.34 g of CO₂e: 281.3 kg a year at 10,000 visits a month. It scales with page weight, so every byte cut lowers it.

2 checks passed
  • Images use modern formats

    Every sizeable image is WebP, AVIF or SVG.

  • Images are sized for phones

    No image is downloaded at more than three times the size it is drawn on a phone.

Accessibility

12 to fixGoogle 8383
  • Certain ARIA roles must be contained by particular parents (8 elements)

    Certain ARIA roles must be contained by particular parents: 8 elements on the page fail this check, rated critical by axe-core.

  • 6 buttons without a name

    6 buttons have no accessible name, so screen readers announce just “button”.

  • Hidden but focusable

    42 elements hidden from screen readers can still receive keyboard focus.

  • Orphan list items

    Some list items are not inside a list.

  • Interactive controls must not be nested (6 elements)

    Interactive controls must not be nested: 6 elements on the page fail this check, rated serious by axe-core.

  • ARIA commands must have an accessible name (5 elements)

    ARIA commands must have an accessible name: 5 elements on the page fail this check, rated serious by axe-core.

  • Links must have discernible text (2 elements)

    Links must have discernible text: 2 elements on the page fail this check, rated serious by axe-core.

  • All page content should be contained by landmarks (39 elements)

    All page content should be contained by landmarks: 39 elements on the page fail this check, rated moderate by axe-core.

  • Zoom is disabled

    The viewport tag blocks pinch-zoom, which low-vision visitors rely on.

  • No main landmark

    The page has no <main> landmark, so screen-reader users cannot jump straight to the content.

  • 2 form fields without a label

    2 form fields have no label, so screen readers announce an empty box and autofill guesses.

  • ARIA role should be appropriate for the element (8 elements)

    ARIA role should be appropriate for the element: 8 elements on the page fail this check, rated minor by axe-core.

2 checks passed
  • Every image has alt text

    All 587 images in the HTML carry an alt attribute.

  • 43 automated accessibility rules passed

    axe-core 4.13.0, the open-source engine behind most accessibility testing tools, ran 55 WCAG 2.2 A/AA and best-practice rules on the phone render: 43 passed and 12 failed. 3 mores need a person to judge. Automated rules catch about a third of accessibility problems; the rest need manual testing.

SEO

2 to fixGoogle 8593
  • 49 links with vague text

    49 links use generic text like “click here” or “learn more”, which tells Google nothing about the page behind them.

  • Meta description is long (177 characters)

    Your meta description is 177 characters; Google truncates after about 160, so the end of your pitch is cut.

  • 524 internal links, 17 external

    The homepage links to 524 pages on lg.com and 17 external pages.

7 checks passed
  • One H1 headline

    Your main headline reads: “Shop top appliances and electronics”.

  • Title: 52 characters

    Your title is a healthy 52 characters: “LG Electronics & Home Appliances | Shop Now | LG USA”.

  • Canonical URL set

    The canonical URL is https://www.lg.com/us/.

  • Structured data in place

    Structured data found: WebSite.

  • Open Graph tags complete

    Open Graph tags are complete, so shared links show a title, description and image.

  • robots.txt in place

    robots.txt is in place and points crawlers to your sitemap.

  • XML sitemap found

    Your XML sitemap is reachable at https://www.lg.com/sitemap.xml.

AI search readiness

1 to fix88
  • No Organization structured data

    There is no Organization (or LocalBusiness) JSON-LD, so search engines and AI assistants have no machine-readable facts about who runs the site: its name, logo, profiles and contact details.

3 checks passed
  • AI answer engines may read the site

    Your robots.txt lets the crawlers behind ChatGPT search, Claude and Perplexity read the site and cite it in answers.

  • Text is in the HTML

    Your server sends the page's text in the HTML (5,161 words), so crawlers that don't run JavaScript still read it.

  • llms.txt published

    The site publishes https://www.lg.com/llms.txt (2 KiB, 11 links), a plain-text guide to the site for AI tools.

Other pages

3 to fix85
  • 1 page without a meta description

    https://www.lg.com/us/discount-programs has no meta description, so Google writes the search snippet from whatever text it finds.

  • 1 link to non-canonical URLs

    Your homepage links to 1 page by a URL that isn't its canonical one, for example https://www.lg.com/us/mylg-ownership-program, whose canonical is https://www.lg.com/us/promotions/mylg-ownership-program. Linking straight to the canonical URL saves crawlers a detour and keeps ranking signals on one address.

  • 2 pages without an H1

    https://www.lg.com/us/appreciation-program and https://www.lg.com/us/lg-partner-store have no <h1> headline, so visitors and search engines get no clear main topic.

  • 3 pages slow to respond

    https://www.lg.com/us/promotions/home-appliance-rebates, https://www.lg.com/us/promotions/soundbar-bundle-savings and https://www.lg.com/us/promotions/tv-sale-deals took over 3 s to send their HTML from our server.

  • 15 internal pages checked

    We fetched 15 pages linked from your homepage (of 170 found) and read each the way a search engine does.

4 checks passed
  • Linked pages load

    All 15 pages we checked loaded without an error.

  • Titles are unique

    Every page we checked has its own title.

  • No linked page is hidden from search

    None of the pages we checked carries a noindex tag.

  • Every page has a title

    All 15 pages that loaded have a <title>.

Best practices

5 to fixGoogle 5069
  • 5 broken images

    5 images failed to load on a phone, for example https://soxnwz.lg.com/g/uids?pld=GTfS9lmWwcJCUbC8NFiJJ3Z3bADwSyJ6_9GNB-JlIltokhqiceXNQIKOfbBnm8NWhjNe0aCGnj_INTWZ53ByqK3cbQKm_Wq4RtHOatRtS1-zpkpAnNIXVw5ISlf90_k7f7W3uMje18sAAOeOZC0iKA6uDKT3CmAOBU0XqK7.

  • 26 small tap targets

    26 of 72 tappable elements near the top of the page are smaller than 24 px, hard to hit with a thumb.

  • 2 third-party cookies

    2 third-party cookies are set on load; browsers are restricting these, so whatever relies on them breaks.

  • Deprecated browser APIs

    The page uses 1 deprecated browser API that will stop working in future browsers (“Unload event listeners are deprecated and will be removed.”).

  • 2 JavaScript errors while loading

    2 errors were logged to the browser console while the page loaded, for example “Minified React error #418; visit https://reactjs.org/docs/error-decoder.html?invariant=418 for the full message or use …”.

  • Requests the geolocation permission on page load

    Requests the geolocation permission on page load.

  • Browser-reported issues

    Chrome logged issues while loading the page (“Cookie”).

1 checks passed
  • Mobile viewport set

    The page declares a mobile viewport.

Content and conversion

1 to fix92
  • No direct contact details

    No phone number or email link on the homepage, so ready-to-buy visitors have one fewer way to reach you.

  • No form on the homepage

    There is no form on the homepage, so every lead has to click through to another page first.

  • About 1,352 words of copy

    The homepage carries about 1,352 words of visible text.

  • Urgency cues

    The page uses urgency cues (a countdown or limited-time wording).

5 checks passed
  • Clear next step on the first screen

    On a phone, the first screen shows a clear next step: “Shop Now”.

  • 147 calls to action

    The homepage has 147 calls to action, for example “Shop Now”, “LG gram Book Laptops” and “Start Chat”.

  • Social proof on the page

    Social proof on the homepage: 1 customer or partner logo and 305 trust badges.

  • Analytics in place

    Analytics detected: Google Tag Manager.

  • Risk reducer mentioned

    A guarantee or risk reducer (money-back, free trial, no credit card or similar) is mentioned on the page.

Privacy and tracking

  • 16 trackers load before any consent

    16

    Before a visitor clicks anything, the page loads Amazon Ads, Criteo, FullStory, Google Ads and Google Tag Manager and 11 mores (measured from a US location before any click). A consent tool (Transcend) is installed; check it blocks these until visitors agree where the law requires it.

  • 45 cookies set on arrival

    45

    Opening the homepage sets 45 cookies (measured from a US location before any click).

  • 89 other companies contacted

    Loading the homepage contacts 89 hosts run by other companies (fonts, scripts, analytics, ads), each of which sees the visitor's IP address.

1 checks passed
  • Consent tool: Transcend

    A consent management tool (Transcend) loads with the page.

Security, domain, email and software versions

The security, domain and email checks, software and plugin versions, and any app with a known security problem are visible only to people at lg.com, because details like these could help someone attack a site. Every review keeps them private, whatever they found.

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This review found 52 issues on lg.com, including 26 speed issues, 2 SEO issues and 1 conversion gap. That is the website alone. The full Growth Playbook pairs these findings with what your customers say in public reviews and communities and what your closest competitors do better, then turns everything into at least 20 prioritised ideas, each with the evidence behind it, a step-by-step playbook, a metric and an owner.

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