Both new strategic marketing leads are hired to "extract the story from every project" and build case studies. ARCO Design/Build has 231 project pages and over 7,500 projects behind it, but exactly one case study, a Bronx warehouse. The life sciences projects that the Raleigh hire will sell from, such as Lonza's FDA-approved facility in Pearland, are spec sheets: size and finishes, no challenge, schedule or outcome.
First action
Pick the six projects with project managers who can give the facts this month.
How to measure it
Pursuits using a case study
- Now
- –
- Target
- 50%
- By
- 2 quarters
Steps
Pick projects
Six with strong results and willing clients.
Senior Manager of Strategic Marketing, Advanced Manufacturing & Life Sciences 1 week
Set the template
Problem, decisions, results, quote, photos.
Corporate Marketing and Communications 3 days
Interview teams
Project managers and superintendents.
Senior Manager of Strategic Marketing, Advanced Manufacturing & Life Sciences 2 weeks
Client approval
Quotes and confidentiality.
Director of Business Development 2 weeks
Write and design
Web page and one-page PDF.
Corporate Marketing and Communications 2 weeks
Link everywhere
Industry page, project page, pursuit library.
Website manager 2 days
Track use
Pursuits and downloads.
Strategic Pursuits team monthly
Why it works
Write six case studies in one template (the client's problem, the design-build decisions, schedule and cost results, a client quote, photos): three life sciences (Lonza, HD Smith, one Raleigh-Durham project), one mission critical, two commercial. Respect confidentiality with anonymized versions where needed. Link each from its industry page, the matching project page and the pursuit library.
Owners in regulated and complex sectors buy on evidence of how a builder handled problems like theirs. Case studies also give the account-based programs something specific to send.
Ready to use
CopyDesign-build case study template
Client and sector: The challenge (in the owner's words): Why design-build: Key decisions (site, design, procurement, phasing): Schedule: planned vs delivered Cost: budget certainty and changes Compliance (e.g. FDA, GMP) handled how: Result for the client's business: Client quote: Photos and one drawing: Related projects:
Risks and how to handle them
Clients restrict disclosure
Offer anonymized versions with the numbers only.
Project teams are busy
Use a 30-minute interview script.
Evidence
- Your websiteCase Studies page (checked October 22, 2026): one case study, Bronx Logistics Center (warehouse distribution); the case-studies sitemap holds two URLs, the index and that study.Source
- Your websiteProject portfolio: 231 project pages in the sitemap. The Life Sciences filter shows 10 projects (for example Lonza, DHL Pharma, HD Smith, CaMP Helix and TARGAN); the New York filter shows 2 (Arizona Beverages and Bronx Logistics Center); the Mission Critical filter shows 1 (Digital Realty Trust). The Lonza page lists client, size (314,448 SF), "FDA Approved Facility" and building specifications, with no challenge, schedule or result.Source
- HiringSenior Manager of Strategic Marketing, Advanced Manufacturing & Life Sciences (Raleigh, posted August 24, 2026): the "dedicated marketing partner" for that line of business, owning campaign performance with "clear accountability for pipeline contribution, lead generation, and ROI"; account-based programs for "pharmaceuticals, biotech, metals, advanced materials, automotive, clean energy, and aerospace and defense manufacturing"; "international marketing programs targeting foreign companies evaluating U.S. manufacturing investment, partnering closely with ADB's FDI practice"; "Extract the story from every project"; jobsite marketing with "signage, photography, video, digital content, and milestone activations"; "Treat every project as a proof point"; white papers and case studies; Microsoft Dynamics 365 preferred.Source
- HiringSenior Manager of Strategic Marketing, Commercial & Institutional (New York, posted October 9, 2026): the dedicated marketing partner for "ARCO's Commercial & Institutional sectors throughout the greater New York region"; account-based programs for "corporate and workplace, higher education, healthcare, hospitality, retail, mixed-use, civic, cultural, institutional, and emerging markets"; "Turn project successes into compelling market-facing content"; proposals and capability statements; relationships with "owners, developers, architects, design firms, brokers, institutional leaders"; reporting on "lead generation, pipeline contribution, and ROI".Source
- HiringCompany description in ARCO Design/Build job posts: "over 30 years of experience as design-build experts", "over 7,500 design-build projects nationwide", "#9 on ENR's Design-Build Firms list and #34 on ENR's Top 400 Contractors list of 2026", employee-owned through an ESOP. A Director of Business Development, Construction (Atlanta, August 24) will "Coordinate and manage the sales/proposal process with ARCO's marketing, estimator, project manager, and senior management team".Source