Securing Your Shopify Store · Fri Nov 13, 3pm ETFree live workshop. Registering gets you a free review of your store before the session: every app it loads, and whether any has a known security problem.Save your place
ProgrammableMarketing/cosbar.com (opens in a new tab)
PDF

Views

  • Plan
  • Roadmap
  • Research

On this page

  • The brief
  • Start here
  • Idea portfolio
  • Effort vs impact
  • This week · 6
  • This quarter · 9
  • Big bets · 3
  • Wildcards · 3
  • How we can help
Generated Oct 21, 2026
  1. Programmable
  2. Playbooks
  3. Cos Bar
Cos Bar logo

growth playbook · Oct 21, 2026

cosbar.com (opens in a new tab)

Cos Bar growth playbook

Diagnosis

Cos Bar has a strong, rare position: 50 years of luxury beauty, 21 well-placed stores and a catalogue of nearly 2,000 prestige products, on a fast Shopify site that passes Core Web Vitals. The website under-sells it.

237 in-stock products, many over $500, have descriptions that only repeat their name; stores share one page; the referral reward is about 30 cents; and the blog stopped in July 2025. Its hiring shows a store team built on appointments, events and clienteling.

This playbook fixes product pages, store pages, referrals, URLs, holiday gifting and email authentication first, then adds online booking, specialist clienteling, editorial, a scent quiz, reviews and replenishment, and bigger bets on resort visitors, AI shopping assistants and video consultations.

Growth Score

6/10

Biggest Opportunity

Connect the stores' expert service to the website: real product pages, store pages, bookings, and specialists credited for online orders.

Biggest Risk

Bluemercury, Space NK and department stores sell many of the same brands with bigger online budgets; without its own content and service online, Cos Bar competes on price and shipping alone.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Write real descriptions for the 237 in-stock products whose description is only their name

    Rewrite the ten most expensive product descriptions this week.

    High impact First result in 1 month
  2. 2

    Give each of the 21 stores its own page

    Build the Aspen page as the template.

    High impact First result in 1 month
  3. 3

    Make the referral reward worth talking about: 10 points is about 30 cents

    Change the referral reward in the loyalty app.

    Medium impact First result in 1 month

02

Your idea portfolio

21 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 7 ideas are marked Unexpected: plays you are unlikely to have tried.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 2Big bets · 7Fill-ins · 8Reconsider · 4
Effort →

Showing 21 of 21 ideas

This week 6

Quick wins with a clear first action.

  • 01

    In Cos Bar's catalogue, 249 products have a description under 40 characters, 237 of them in stock, and almost all simply repeat the product name. They are among the most expensive things Cos Bar sells: La Prairie Platinum Rare Haute-Rejuvenation Elixir at $1,560, Sisleÿa La Cure at $1,500, 25 La Prairie and 32 Sisley products in all. On the La Prairie page the description and the Google snippet both read "PLATINUM RARE HAUTE-REJUVENATION ELIXIR" and the Benefits section is empty, even though the ingredients and "Why we love it" are written.

    High impactLow effort First result in 1 month Ecommerce Manager

    First action

    Rewrite the ten most expensive product descriptions this week.

    How to measure it

    Conversion on the 237 rewritten pages

    Now
    –
    Target
    +15%
    By
    90 days

    Steps

    1. 1

      Export

      The 237 in-stock products with price and brand.

      Ecommerce Manager 1 hour

    2. 2

      Rank

      By price and traffic.

      Ecommerce Manager 1 hour

    3. 3

      Write

      Benefits and description, top 50 first.

      Merchandising Manager 2 weeks

    4. 4

      Check

      Against brand-approved wording.

      Merchandising Manager ongoing

    5. 5

      Meta descriptions

      From the first sentence.

      Ecommerce Manager 1 day

    6. 6

      Finish

      Remaining products by brand.

      Merchandising Manager 1 month

    7. 7

      Measure

      Conversion and search clicks before and after.

      Ecommerce Manager monthly

    First result
    1 month
    Cost
    Staff or copywriter time
    Owner
    Ecommerce Manager

    Smallest test

    Rewrite the La Prairie Platinum Rare page and compare its conversion over four weeks.

    Why it works

    Start with the 50 highest-priced items. For each, write two or three sentences on what it does, who it suits and how it feels, fill the Benefits section, and use the first sentence as the meta description. Reuse the "Why we love it" notes the team already writes. Then work through the rest by brand, Sisley, La Prairie, Oribe, Revive and Clé de Peau first.

    Shoppers paying $500 and more want reassurance before they buy, search results show a real reason to click, and the AI shopping assistants Cos Bar now invites through agents.md read these same fields.

    Ready to use

    ChecklistProduct page minimum

    [ ] Two to three sentence description (what, who, feel)
    [ ] Benefits section filled
    [ ] Key ingredients
    [ ] How to apply
    [ ] Why we love it
    [ ] Meta description from the first sentence
    [ ] Size and price per ounce
    [ ] At least one review or a review request

    Risks and how to handle them

    • Brand rules on copy

      Use each brand's approved claims and assets.

    • Duplicate text from brand sites

      Add Cos Bar's own expert note to each page.

    Evidence

    • Your catalogueCos Bar's public product feed (checked October 20, 2026): 1,971 products from 75 brands. 249 products have a description under 40 characters, 237 of them in stock, and almost all of these simply repeat the product name. They include La Prairie Platinum Rare Haute-Rejuvenation Elixir ($1,560), Sisleÿa La Cure ($1,500) and Skin Caviar Harmony L'Extrait ($860); by brand, Sisley Paris 32, La Prairie 25, Oribe 21, Revive 14, Clé de Peau Beauté 13 and Chantecaille 13. Their median price is $128.Source
    • Your websiteThe La Prairie Platinum Rare Haute-Rejuvenation Elixir page: the description and the meta description (the text Google shows under the result) are both just "PLATINUM RARE HAUTE-REJUVENATION ELIXIR", and the Benefits section is empty, while Key Ingredients, How to Apply and "Why we love it" are filled in.Source
    • Your websiteCos Bar publishes an agents.md file and an "agentic discovery" sitemap so AI shopping assistants can search products, build carts and check out through Shopify's Universal Commerce Protocol.Source
  • 02

    All 21 stores share one All Locations page with no meta description, and the sitemap has no store pages. Someone searching "luxury beauty Carmel" or "La Mer Aspen" finds the Google map pin at best, not a Cos Bar page with brands, events and services.

    High impactMedium effort First result in 1 month Ecommerce Manager

    First action

    Build the Aspen page as the template.

    How to measure it

    Direction and call clicks from store pages

    Now
    –
    Target
    +30%
    By
    2 quarters

    Steps

    1. 1

      Template

      Store page layout.

      Ecommerce Manager 1 week

    2. 2

      Content

      Brands, team, events per store.

      Store Manager 2 weeks

    3. 3

      Schema

      Local store markup.

      Ecommerce Manager 2 days

    4. 4

      Publish

      All 21 pages.

      Ecommerce Manager 1 week

    5. 5

      Link

      Google Business Profiles.

      Director of Retail Operations 2 days

    6. 6

      Measure

      Calls, directions, sign-ups.

      Ecommerce Manager monthly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Ecommerce Manager

    Smallest test

    Publish the Aspen page first.

    Why it works

    Build one page per store: address, hours, phone, map, brands carried, beauty specialists, upcoming events with the existing event sign-up, and local store structured data. Link each from its Google Business Profile.

    Local pages win nearby searches and give every store a place to promote events.

    Risks and how to handle them

    • Thin pages

      Give each store its own events and team notes.

    Evidence

    • Your websiteAll Locations page: all 21 stores on one page (Scottsdale; Brentwood, Carmel, La Jolla, Marin, Montecito, Newport Beach and Studio City in California; Aspen, Edwards and Vail; Lexington; Edina; Red Bank; Santa Fe; Brookfield Place and Brooklyn; Oklahoma City; Charleston; Dallas; Houston), each with address, hours, phone and "Sign up for ... Events". The page has no meta description, and the sitemap has no individual store pages.Source
    • Your websiteAbout page: founded in Aspen in 1976; "our 21 locations are luxe beauty destinations"; customers get "exclusive access to in-store events, brand activations, and education sessions with renowned beauty experts".Source
    • HiringOpen retail posts on Cos Bar's Paycor careers board (October 2026): Beauty Specialists in Aspen, Brooklyn, Carmel, Dallas, Edina, Houston, La Jolla, Marin, New York, Oklahoma City, Santa Barbara, Scottsdale and Vail, and a Store Manager in Edwards. The role includes "Booking appointments and supporting exciting in-store events" and "Growing client loyalty through follow-up, clienteling, and social engagement"; pay "$19/hour and up" plus commission, with "Housing Assistance Potential".Source
  • 03

    The loyalty program gives 10 points for a referral, and 330 points redeem for $10 off, so a referral earns roughly $0.30. A birthday earns five times as much. Cos Bar customers are exactly the kind who recommend a shop to friends.

    Medium impactLow effort First result in 1 month CRM and Loyalty Manager

    First action

    Change the referral reward in the loyalty app.

    How to measure it

    Referred orders

    Now
    –
    Target
    100 a month
    By
    2 quarters

    Steps

    1. 1

      Set offer

      Give and get values.

      CRM and Loyalty Manager 1 day

    2. 2

      Configure

      Loyalty and referral apps.

      CRM and Loyalty Manager 1 day

    3. 3

      Email

      Post-purchase prompt.

      CRM and Loyalty Manager 2 days

    4. 4

      In-store

      Card at checkout.

      Store Manager 1 week

    5. 5

      Fraud rules

      Shipped orders only.

      Ecommerce Manager 1 day

    6. 6

      Measure

      Referred revenue.

      CRM and Loyalty Manager monthly

    First result
    1 month
    Cost
    Reward cost per referred order
    Owner
    CRM and Loyalty Manager

    Smallest test

    Run the new reward for one month.

    Why it works

    Switch to a give-get: the friend gets a gift or $20 off a first order over $100, and the referrer gets a matching reward once the order ships. Promote it in post-purchase emails and in stores.

    Word of mouth is how luxury shops grow, and a reward people notice turns it into trackable orders.

    Risks and how to handle them

    • Discount abuse

      Pay on shipped, non-returned orders.

    Evidence

    • Your websiteLoyalty page: 1 point per $1; tiers Member (0-999 points), VIP (1,000-3,900) and Resident (4,000+); 330 points redeem for $10 off; points for creating an account (20), a birthday (50), a review (20), every third subscription (30) and a referral (10). Benefits include early access, gifts with purchase and a month of the SWAN Beauty App.Source
    • Your websiteStore technology: Shopify with Klaviyo email and SMS, Gorgias chat, Yotpo reviews, UpPromote affiliates, Apple Pay and Venmo; 45-day free returns; international shipping. Email checks: DMARC is set to "none" and no DKIM key was found at common selectors.Source
  • 04

    276 product URLs include internal codes, 743 end in number suffixes, and the Sisley Paris Advent Calendar sits at a URL about an "ecological compound" discovery program. Three products are filed under "00 NA Category CB".

    Medium impactLow effort First result in 2 weeks Ecommerce Manager

    First action

    Fix the Sisley advent calendar URL with a redirect.

    How to measure it

    Coded URLs among top sellers

    Now
    –
    Target
    0
    By
    60 days

    Steps

    1. 1

      List

      Coded and mismatched URLs.

      Ecommerce Manager 1 day

    2. 2

      Prioritize

      Top sellers and holiday sets.

      Merchandising Manager 1 day

    3. 3

      Rename

      With redirects.

      Ecommerce Manager 2 days

    4. 4

      Retype

      Uncategorized items.

      Merchandising Manager 1 day

    5. 5

      Rule

      Naming for new products.

      Ecommerce Manager 1 day

    6. 6

      Check

      Search Console.

      Ecommerce Manager monthly

    First result
    2 weeks
    Cost
    $0
    Owner
    Ecommerce Manager

    Smallest test

    Rename ten holiday product URLs.

    Why it works

    Rename the top-selling and holiday products to clean, descriptive addresses with redirects, fix the advent calendar URL first, and assign real product types to the uncategorized items.

    Readable addresses help search and shared links, and correct types put products in the right collections.

    Risks and how to handle them

    • Broken links in emails

      Shopify redirects handle old URLs.

    Evidence

    • Your catalogue276 product addresses carry internal codes (for example /products/lip-cheat-webp02772004-d and /products/the-treatment-lotion-webp00131002-i), 743 end in a number suffix, and the Sisley Paris Advent Calendar lives at /products/ecological-compound-advanced-formula-discovery-program-1. Three products sit in a type called "00 NA Category CB" and 19 titles appear twice.Source
    • Your websiteHomepage: "Complimentary shipping on orders $100+", "Two free Samples with all orders", "270 new items", holiday sets such as the Sisley Paris Advent Calendar ($895) and The 12 Days of Bader ($660), Essentials bundles in a complimentary tote, and "Fragrance Bar: Build your bespoke scent wardrobe for skin and spaces inside our luxe new shop".Source
  • 05

    Cos Bar has a holiday gift guide page, gift navigation by price and recipient, high-value sets (an $895 Sisley advent calendar, The 12 Days of Bader at $660) and gift cards.

    High impactLow effort First result in 2 weeks Marketing Director

    First action

    Add staff picks to the gift guide.

    How to measure it

    Revenue from gift guide visits

    Now
    –
    Target
    +20% vs last season
    By
    end of season

    Steps

    1. 1

      Staff picks

      Per price band.

      Beauty Specialist 1 week

    2. 2

      Homepage

      Feature the guide.

      Ecommerce Manager 1 day

    3. 3

      Emails

      Guide in each send.

      CRM and Loyalty Manager weekly

    4. 4

      Stores

      Window and counter cards.

      Store Manager 1 week

    5. 5

      Gift wrap

      Offer above threshold.

      Ecommerce Manager 2 days

    6. 6

      Measure

      Revenue and order value.

      Ecommerce Manager weekly

    First result
    2 weeks
    Cost
    Gift wrap costs
    Owner
    Marketing Director

    Smallest test

    Add five staff picks this week.

    Why it works

    Put the guide on the homepage, in every email and in store windows, add short staff picks per price band, and offer free gift wrap or a gift note above a set threshold.

    Gift buyers want help choosing; a curated guide converts them and raises order values.

    Risks and how to handle them

    • Stock-outs on sets

      Show alternatives when a set sells out.

    Evidence

    • Your websiteThe sitemap includes a holiday gift guide page and gift navigation by price (under $50, under $100, under $250, luxury) and by recipient, plus Gift Cards.Source
    • Your websiteHomepage: "Complimentary shipping on orders $100+", "Two free Samples with all orders", "270 new items", holiday sets such as the Sisley Paris Advent Calendar ($895) and The 12 Days of Bader ($660), Essentials bundles in a complimentary tote, and "Fragrance Bar: Build your bespoke scent wardrobe for skin and spaces inside our luxe new shop".Source
    • Your websiteAbout page: founded in Aspen in 1976; "our 21 locations are luxe beauty destinations"; customers get "exclusive access to in-store events, brand activations, and education sessions with renowned beauty experts".Source
  • 06

    Cos Bar sends email and SMS through Klaviyo, but its DMARC policy is "none" and no DKIM key was found at common selectors. Gmail and Yahoo filter bulk mail more strictly without proper authentication.

    Medium impactLow effort First result in 1 month CRM and Loyalty Manager

    First action

    Check DKIM for the Klaviyo sending domain.

    How to measure it

    Open rate

    Now
    –
    Target
    +10%
    By
    60 days

    Steps

    1. 1

      Check DKIM

      Klaviyo domain.

      CRM and Loyalty Manager 1 hour

    2. 2

      Fix SPF

      Include all senders.

      IT 1 hour

    3. 3

      Monitor DMARC

      Reports.

      IT 3 weeks

    4. 4

      Tighten

      Move to quarantine.

      IT 1 day

    5. 5

      Test

      Inbox placement.

      CRM and Loyalty Manager 1 day

    6. 6

      Watch

      Open rates.

      CRM and Loyalty Manager monthly

    First result
    1 month
    Cost
    $0
    Owner
    CRM and Loyalty Manager

    Smallest test

    Check the DKIM record today.

    Why it works

    Confirm Klaviyo's branded sending domain with DKIM, check SPF, then move DMARC to quarantine after reviewing reports for a few weeks.

    Inbox placement is the cheapest lift for an email-driven luxury store.

    Risks and how to handle them

    • Legitimate mail blocked

      Review reports before tightening.

    Evidence

    • Your websiteStore technology: Shopify with Klaviyo email and SMS, Gorgias chat, Yotpo reviews, UpPromote affiliates, Apple Pay and Venmo; 45-day free returns; international shipping. Email checks: DMARC is set to "none" and no DKIM key was found at common selectors.Source
    • Your websiteSocial links: Instagram, TikTok and Facebook; no YouTube channel. The footer offers SMS sign-up and a Klaviyo newsletter.Source

This quarter 9

The core plays for the next three months.

  • 07

    Cos Bar's beauty specialist role includes "Booking appointments", and its stores promise personalized recommendations and education. Space NK puts "Book an Appointment" on its homepage; Cos Bar has no online booking.

    High impactMedium effort First result in 1 quarter Director of Retail Operations

    First action

    Pilot booking in three stores.

    How to measure it

    Appointments booked online

    Now
    –
    Target
    400 a month
    By
    2 quarters

    Steps

    1. 1

      Pick tool

      Shopify-compatible booking.

      Ecommerce Manager 1 week

    2. 2

      Define services

      Three consultation types.

      Director of Retail Operations 1 week

    3. 3

      Pilot

      Three stores.

      Store Manager 1 month

    4. 4

      Follow-up

      Product list email.

      CRM and Loyalty Manager 2 weeks

    5. 5

      Roll out

      All stores.

      Director of Retail Operations 1 quarter

    6. 6

      Measure

      Spend per booked visit.

      Director of Retail Operations monthly

    First result
    1 quarter
    Cost
    Booking tool subscription
    Owner
    Director of Retail Operations

    Smallest test

    Offer booking in Aspen, Newport Beach and Dallas.

    Why it works

    Add a booking tool to each store page: skincare consultation, makeup lesson, fragrance wardrobe session, with a reminder and a follow-up product list from the specialist.

    Booked visits bring higher spending clients into stores at quiet times and give specialists a clienteling list.

    Risks and how to handle them

    • No-shows

      Reminders and a small deposit for long sessions.

    Evidence

    • HiringOpen retail posts on Cos Bar's Paycor careers board (October 2026): Beauty Specialists in Aspen, Brooklyn, Carmel, Dallas, Edina, Houston, La Jolla, Marin, New York, Oklahoma City, Santa Barbara, Scottsdale and Vail, and a Store Manager in Edwards. The role includes "Booking appointments and supporting exciting in-store events" and "Growing client loyalty through follow-up, clienteling, and social engagement"; pay "$19/hour and up" plus commission, with "Housing Assistance Potential".Source
    • Competitor researchRivals' own homepages: Bluemercury, "Buy online or visit your local store today", with a spa menu page; Space NK, a "Book an Appointment" link and "15% Off First Order".Source
    • Your websiteAbout page: founded in Aspen in 1976; "our 21 locations are luxe beauty destinations"; customers get "exclusive access to in-store events, brand activations, and education sessions with renowned beauty experts".Source
    • Your websiteAll Locations page: all 21 stores on one page (Scottsdale; Brentwood, Carmel, La Jolla, Marin, Montecito, Newport Beach and Studio City in California; Aspen, Edwards and Vail; Lexington; Edina; Red Bank; Santa Fe; Brookfield Place and Brooklyn; Oklahoma City; Charleston; Dallas; Houston), each with address, hours, phone and "Sign up for ... Events". The page has no meta description, and the sitemap has no individual store pages.Source
  • 08

    Specialists are asked to grow loyalty "through follow-up, clienteling, and social engagement" and are paid partly on commission. Clients who meet them in Aspen or Vail often reorder online from home.

    High impactMedium effort First result in 2 quarters CRM and Loyalty Manager

    First action

    Tag one store's clients by specialist.

    How to measure it

    Repeat online orders from store clients

    Now
    –
    Target
    +25%
    By
    3 quarters

    Steps

    1. 1

      Data link

      Store customers to specialists.

      Ecommerce Manager 1 month

    2. 2

      Templates

      Follow-up messages.

      CRM and Loyalty Manager 2 weeks

    3. 3

      Credit rule

      Online attribution.

      Director of Retail Operations 1 month

    4. 4

      Train

      Specialists.

      Store Manager 2 weeks

    5. 5

      Pilot

      Three stores.

      Director of Retail Operations 1 quarter

    6. 6

      Measure

      Repeat orders.

      CRM and Loyalty Manager monthly

    First result
    2 quarters
    Cost
    Commission on attributed orders
    Owner
    CRM and Loyalty Manager

    Smallest test

    Pilot with one store team.

    Why it works

    Link store customers to their specialist in Shopify and Klaviyo, let specialists send personal follow-ups from templates, and credit them for online orders from their clients.

    When online orders count for the specialist, stores push clients to the website instead of competing with it.

    Risks and how to handle them

    • Disputes over credit

      Simple, written attribution rules.

    Evidence

    • HiringOpen retail posts on Cos Bar's Paycor careers board (October 2026): Beauty Specialists in Aspen, Brooklyn, Carmel, Dallas, Edina, Houston, La Jolla, Marin, New York, Oklahoma City, Santa Barbara, Scottsdale and Vail, and a Store Manager in Edwards. The role includes "Booking appointments and supporting exciting in-store events" and "Growing client loyalty through follow-up, clienteling, and social engagement"; pay "$19/hour and up" plus commission, with "Housing Assistance Potential".Source
    • Your websiteStore technology: Shopify with Klaviyo email and SMS, Gorgias chat, Yotpo reviews, UpPromote affiliates, Apple Pay and Venmo; 45-day free returns; international shipping. Email checks: DMARC is set to "none" and no DKIM key was found at common selectors.Source
    • Your websiteAll Locations page: all 21 stores on one page (Scottsdale; Brentwood, Carmel, La Jolla, Marin, Montecito, Newport Beach and Studio City in California; Aspen, Edwards and Vail; Lexington; Edina; Red Bank; Santa Fe; Brookfield Place and Brooklyn; Oklahoma City; Charleston; Dallas; Houston), each with address, hours, phone and "Sign up for ... Events". The page has no meta description, and the sitemap has no individual store pages.Source
  • 09

    The blog's last article was published July 31, 2025. Its best format was "The Edit", brand stories with Charlotte Tilbury, Bioeffect, Orveda and others.

    Medium impactMedium effort First result in 1 quarter Marketing Director

    First action

    Plan the next three Edits with brand partners.

    How to measure it

    Orders after Edit visits

    Now
    –
    Target
    +20%
    By
    2 quarters

    Steps

    1. 1

      Plan

      Brand calendar.

      Marketing Director 2 weeks

    2. 2

      Co-fund

      Brand partners.

      Merchandising Manager 1 month

    3. 3

      Write

      Monthly Edit.

      Marketing Director monthly

    4. 4

      Clips

      Social cuts.

      Marketing Director monthly

    5. 5

      Link

      From products.

      Ecommerce Manager monthly

    6. 6

      Measure

      Orders.

      Ecommerce Manager monthly

    First result
    1 quarter
    Cost
    Content costs, partly brand-funded
    Owner
    Marketing Director

    Smallest test

    Publish one Edit next month.

    Why it works

    Publish one Edit a month with a featured brand, a specialist's routine and a store event, cut into Instagram and TikTok clips, and link it from the product pages.

    Fresh editorial gives emails and social a reason to send, and brands often co-fund it.

    Risks and how to handle them

    • Brand approval delays

      Book topics two months ahead.

    Evidence

    • Your websiteBlog: 51 articles, the latest published July 31, 2025; earlier pieces include a brand series called "The Edit" (Charlotte Tilbury, Miriam Quevedo, Bioeffect, Orveda) and ingredient explainers from 2022.Source
    • Your websiteSocial links: Instagram, TikTok and Facebook; no YouTube channel. The footer offers SMS sign-up and a Klaviyo newsletter.Source
    • Your websiteAbout page: founded in Aspen in 1976; "our 21 locations are luxe beauty destinations"; customers get "exclusive access to in-store events, brand activations, and education sessions with renowned beauty experts".Source
  • 10

    Cos Bar sells 391 fragrances with scent-profile navigation, discovery sets and niche houses, and the new Fragrance Bar is about building a "scent wardrobe". Choosing a niche fragrance online is hard.

    High impactMedium effort First result in 1 quarter Merchandising Manager

    First action

    Map 30 fragrances to quiz answers.

    How to measure it

    Full-size purchases after a set

    Now
    –
    Target
    25%
    By
    2 quarters

    Steps

    1. 1

      Map

      Fragrances to answers.

      Beauty Specialist 2 weeks

    2. 2

      Build

      Quiz.

      Ecommerce Manager 2 weeks

    3. 3

      Credit

      Set to full-size code.

      Ecommerce Manager 1 week

    4. 4

      Email

      Follow-up at 14 days.

      CRM and Loyalty Manager 1 week

    5. 5

      Stores

      Same quiz on tablets.

      Store Manager 2 weeks

    6. 6

      Measure

      Conversion.

      Ecommerce Manager monthly

    First result
    1 quarter
    Cost
    Development time
    Owner
    Merchandising Manager

    Smallest test

    Launch the quiz for ten houses.

    Why it works

    Build a short quiz (notes you like, where you wear it, budget) that suggests three fragrances and a discovery set, and credit the set price against a full bottle within 60 days.

    Discovery sets lower the risk of a $300 purchase, and the credit pulls customers back for the full size.

    Risks and how to handle them

    • Thin margins on sets

      Limit the credit to full-size purchases.

    Evidence

    • Your websiteFragrance: 391 fragrance products, a Fragrance Bar shop, scent-profile navigation (woody, fresh, floral, warm, gourmand, fruity), discovery sets and "Niche & Exclusive Houses" such as Trudon, Ex Nihilo, Amouage and Maison Francis Kurkdjian.Source
    • Your websiteHomepage: "Complimentary shipping on orders $100+", "Two free Samples with all orders", "270 new items", holiday sets such as the Sisley Paris Advent Calendar ($895) and The 12 Days of Bader ($660), Essentials bundles in a complimentary tote, and "Fragrance Bar: Build your bespoke scent wardrobe for skin and spaces inside our luxe new shop".Source
  • 11

    Cos Bar uses Yotpo reviews and gives 20 points (about 60 cents) for one. High-priced skincare with few reviews is hard to buy online.

    Medium impactLow effort First result in 1 quarter CRM and Loyalty Manager

    First action

    Turn on the review request flow.

    How to measure it

    New reviews

    Now
    –
    Target
    300 a month
    By
    2 quarters

    Steps

    1. 1

      Flow

      Klaviyo and Yotpo request.

      CRM and Loyalty Manager 1 week

    2. 2

      Reward

      Photo review points.

      CRM and Loyalty Manager 1 day

    3. 3

      Display

      Counts on pages.

      Ecommerce Manager 1 week

    4. 4

      Stores

      Ask in-store buyers too.

      Store Manager ongoing

    5. 5

      Respond

      To all reviews.

      CRM and Loyalty Manager weekly

    6. 6

      Measure

      Reviews and conversion.

      CRM and Loyalty Manager monthly

    First result
    1 quarter
    Cost
    Points cost
    Owner
    CRM and Loyalty Manager

    Smallest test

    Send requests for last month's orders.

    Why it works

    Send review requests 21 days after delivery, raise the reward to 100 points for a photo review, and show review counts on product pages and in search results.

    Reviews reassure buyers of $500 products and lift search visibility.

    Risks and how to handle them

    • Incentive rules

      Disclose that reviewers earn points.

    Evidence

    • Your websiteLoyalty page: 1 point per $1; tiers Member (0-999 points), VIP (1,000-3,900) and Resident (4,000+); 330 points redeem for $10 off; points for creating an account (20), a birthday (50), a review (20), every third subscription (30) and a referral (10). Benefits include early access, gifts with purchase and a month of the SWAN Beauty App.Source
    • Your websiteStore technology: Shopify with Klaviyo email and SMS, Gorgias chat, Yotpo reviews, UpPromote affiliates, Apple Pay and Venmo; 45-day free returns; international shipping. Email checks: DMARC is set to "none" and no DKIM key was found at common selectors.Source
    • Your catalogueCos Bar's public product feed (checked October 20, 2026): 1,971 products from 75 brands. 249 products have a description under 40 characters, 237 of them in stock, and almost all of these simply repeat the product name. They include La Prairie Platinum Rare Haute-Rejuvenation Elixir ($1,560), Sisleÿa La Cure ($1,500) and Skin Caviar Harmony L'Extrait ($860); by brand, Sisley Paris 32, La Prairie 25, Oribe 21, Revive 14, Clé de Peau Beauté 13 and Chantecaille 13. Their median price is $128.Source
  • 12

    Cos Bar already offers subscriptions on 102 products and rewards every third subscription order. Many customers would rather get a reminder than commit to a subscription.

    High impactMedium effort First result in 1 quarter CRM and Loyalty Manager

    First action

    Set reorder timing for the top 50 skincare items.

    How to measure it

    Reminder-driven reorders

    Now
    –
    Target
    500 a month
    By
    2 quarters

    Steps

    1. 1

      Timing

      Days per product size.

      Merchandising Manager 2 weeks

    2. 2

      Flow

      Email and SMS.

      CRM and Loyalty Manager 1 week

    3. 3

      One click

      Prefilled cart.

      Ecommerce Manager 1 week

    4. 4

      Offer

      Subscription option.

      CRM and Loyalty Manager 1 day

    5. 5

      Test

      Timing variants.

      CRM and Loyalty Manager 1 month

    6. 6

      Measure

      Reorders.

      CRM and Loyalty Manager monthly

    First result
    1 quarter
    Cost
    Messaging costs
    Owner
    CRM and Loyalty Manager

    Smallest test

    Send reminders for one brand.

    Why it works

    Estimate how long each size lasts, send a "running low?" email or SMS with one-click reorder, and offer subscription as an option in the same message.

    Reminders win the reorder before the customer buys it elsewhere.

    Risks and how to handle them

    • Too many messages

      One reminder per product.

    Evidence

    • Your catalogue102 products are tagged for subscription, with a Manage My Subscription page and a subscription policy; the loyalty program adds 30 points with every third subscription order.Source
    • Your websiteStore technology: Shopify with Klaviyo email and SMS, Gorgias chat, Yotpo reviews, UpPromote affiliates, Apple Pay and Venmo; 45-day free returns; international shipping. Email checks: DMARC is set to "none" and no DKIM key was found at common selectors.Source
    • Your websiteLoyalty page: 1 point per $1; tiers Member (0-999 points), VIP (1,000-3,900) and Resident (4,000+); 330 points redeem for $10 off; points for creating an account (20), a birthday (50), a review (20), every third subscription (30) and a referral (10). Benefits include early access, gifts with purchase and a month of the SWAN Beauty App.Source
  • 13

    Residents spend $4,000 or more, and Cos Bar promises in-store events and brand activations. The loyalty page lists mostly online perks.

    Medium impactMedium effort First result in 1 quarter CRM and Loyalty Manager

    First action

    List current Residents by store.

    How to measure it

    Residents who stay Resident next year

    Now
    –
    Target
    80%
    By
    4 quarters

    Steps

    1. 1

      List

      Residents by store.

      CRM and Loyalty Manager 1 week

    2. 2

      Perks

      Define store benefits.

      Director of Retail Operations 2 weeks

    3. 3

      Assign

      Specialists.

      Store Manager 2 weeks

    4. 4

      Notify

      Personal notes.

      Beauty Specialist 2 weeks

    5. 5

      Events

      First invitations.

      Store Manager ongoing

    6. 6

      Measure

      Spend and retention.

      CRM and Loyalty Manager quarterly

    First result
    1 quarter
    Cost
    Perk costs
    Owner
    CRM and Loyalty Manager

    Smallest test

    Invite Residents to one store event.

    Why it works

    Give Residents named-specialist service, first invitations to store events, a yearly complimentary consultation, and early access to limited sets; tell them by personal note.

    Top clients drive a large share of revenue, and recognition keeps them from shopping department stores.

    Risks and how to handle them

    • Uneven service across stores

      Same standard checklist everywhere.

    Evidence

    • Your websiteLoyalty page: 1 point per $1; tiers Member (0-999 points), VIP (1,000-3,900) and Resident (4,000+); 330 points redeem for $10 off; points for creating an account (20), a birthday (50), a review (20), every third subscription (30) and a referral (10). Benefits include early access, gifts with purchase and a month of the SWAN Beauty App.Source
    • Your websiteAbout page: founded in Aspen in 1976; "our 21 locations are luxe beauty destinations"; customers get "exclusive access to in-store events, brand activations, and education sessions with renowned beauty experts".Source
    • HiringOpen retail posts on Cos Bar's Paycor careers board (October 2026): Beauty Specialists in Aspen, Brooklyn, Carmel, Dallas, Edina, Houston, La Jolla, Marin, New York, Oklahoma City, Santa Barbara, Scottsdale and Vail, and a Store Manager in Edwards. The role includes "Booking appointments and supporting exciting in-store events" and "Growing client loyalty through follow-up, clienteling, and social engagement"; pay "$19/hour and up" plus commission, with "Housing Assistance Potential".Source
  • 14

    The beauty specialist role includes "social engagement", and Cos Bar has Instagram and TikTok but no YouTube. Each store has local clients and events.

    Medium impactLow effort First result in 1 quarter Store Manager

    First action

    Run a two-week pilot in three stores.

    How to measure it

    Event sign-ups from social

    Now
    –
    Target
    +40%
    By
    2 quarters

    Steps

    1. 1

      Guidelines

      Brand and compliance.

      Marketing Director 1 week

    2. 2

      Templates

      Weekly formats.

      Marketing Director 1 week

    3. 3

      Train

      Specialists.

      Store Manager 1 week

    4. 4

      Post

      Weekly per store.

      Beauty Specialist weekly

    5. 5

      Repost

      Best on main accounts.

      Marketing Director weekly

    6. 6

      Measure

      Sign-ups and visits.

      Marketing Director monthly

    First result
    1 quarter
    Cost
    Staff time
    Owner
    Store Manager

    Smallest test

    Pilot in three stores.

    Why it works

    Give each store a simple weekly content plan (new arrival, routine, event), approved templates and a shared folder, and repost the best on the main accounts.

    Real specialists in real stores are more convincing than brand assets and promote local events.

    Risks and how to handle them

    • Off-brand posts

      Approve through a shared folder.

    Evidence

    • HiringOpen retail posts on Cos Bar's Paycor careers board (October 2026): Beauty Specialists in Aspen, Brooklyn, Carmel, Dallas, Edina, Houston, La Jolla, Marin, New York, Oklahoma City, Santa Barbara, Scottsdale and Vail, and a Store Manager in Edwards. The role includes "Booking appointments and supporting exciting in-store events" and "Growing client loyalty through follow-up, clienteling, and social engagement"; pay "$19/hour and up" plus commission, with "Housing Assistance Potential".Source
    • Your websiteSocial links: Instagram, TikTok and Facebook; no YouTube channel. The footer offers SMS sign-up and a Klaviyo newsletter.Source
    • Your websiteAll Locations page: all 21 stores on one page (Scottsdale; Brentwood, Carmel, La Jolla, Marin, Montecito, Newport Beach and Studio City in California; Aspen, Edwards and Vail; Lexington; Edina; Red Bank; Santa Fe; Brookfield Place and Brooklyn; Oklahoma City; Charleston; Dallas; Houston), each with address, hours, phone and "Sign up for ... Events". The page has no meta description, and the sitemap has no individual store pages.Source
  • 15

    Sisley Paris (155 products), Charlotte Tilbury, Chantecaille, Jo Malone, Oribe, Tom Ford and La Prairie make up much of the catalogue. Brand searches are high-intent.

    Medium impactMedium effort First result in 1 quarter Merchandising Manager

    First action

    Build the Sisley Paris page.

    How to measure it

    Revenue from brand pages

    Now
    –
    Target
    +20%
    By
    2 quarters

    Steps

    1. 1

      Pick brands

      Top ten by sales.

      Merchandising Manager 1 day

    2. 2

      Content

      Routines and picks.

      Beauty Specialist 2 weeks

    3. 3

      Build

      Brand template.

      Ecommerce Manager 2 weeks

    4. 4

      Brand approval

      Assets and copy.

      Merchandising Manager 2 weeks

    5. 5

      Promote

      Email and social.

      Marketing Director monthly

    6. 6

      Measure

      Revenue.

      Ecommerce Manager monthly

    First result
    1 quarter
    Cost
    Staff time, brand co-funding
    Owner
    Merchandising Manager

    Smallest test

    Publish the Sisley page.

    Why it works

    Build a rich page for each of the top ten brands: hero products, specialist routine, exclusives and sets, store events with that brand, and reviews.

    Brand pages capture searches such as "Sisley Paris near me" and give brands a reason to co-fund promotions.

    Risks and how to handle them

    • Brand guidelines

      Use approved assets.

    Evidence

    • Your catalogueCos Bar's public product feed (checked October 20, 2026): 1,971 products from 75 brands. 249 products have a description under 40 characters, 237 of them in stock, and almost all of these simply repeat the product name. They include La Prairie Platinum Rare Haute-Rejuvenation Elixir ($1,560), Sisleÿa La Cure ($1,500) and Skin Caviar Harmony L'Extrait ($860); by brand, Sisley Paris 32, La Prairie 25, Oribe 21, Revive 14, Clé de Peau Beauté 13 and Chantecaille 13. Their median price is $128.Source
    • Your websiteHomepage: "Complimentary shipping on orders $100+", "Two free Samples with all orders", "270 new items", holiday sets such as the Sisley Paris Advent Calendar ($895) and The 12 Days of Bader ($660), Essentials bundles in a complimentary tote, and "Fragrance Bar: Build your bespoke scent wardrobe for skin and spaces inside our luxe new shop".Source
    • Your websiteAbout page: founded in Aspen in 1976; "our 21 locations are luxe beauty destinations"; customers get "exclusive access to in-store events, brand activations, and education sessions with renowned beauty experts".Source

Big bets 3

Larger plays that can change the trajectory.

  • 16

    Many Cos Bar stores are in resort towns (Aspen, Vail, Edwards, Carmel, Montecito, Santa Fe). Visitors buy during a trip and then live elsewhere, often far from any Cos Bar.

    High impactMedium effort First result in 2 quarters CRM and Loyalty Manager

    First action

    Compare last season's resort-store buyers who later ordered online.

    How to measure it

    Resort buyers ordering online within 6 months

    Now
    –
    Target
    30%
    By
    4 quarters

    Steps

    1. 1

      Baseline

      Current repeat online rate.

      CRM and Loyalty Manager 2 weeks

    2. 2

      Capture

      Email at checkout.

      Store Manager ongoing

    3. 3

      Flow

      Post-visit sequence.

      CRM and Loyalty Manager 1 month

    4. 4

      Offer

      Free shipping on next order.

      Ecommerce Manager 1 week

    5. 5

      Season invite

      Before next season.

      CRM and Loyalty Manager seasonal

    6. 6

      Measure

      Online repeat rate.

      CRM and Loyalty Manager quarterly

    First result
    2 quarters
    Cost
    Shipping incentives
    Owner
    CRM and Loyalty Manager

    Smallest test

    Run the flow for Aspen buyers this season.

    Why it works

    Capture email and specialist at checkout in resort stores, send a "your Aspen routine" follow-up with the products used, offer free shipping on the next online order, and invite them back next season.

    Turning seasonal visitors into year-round online clients grows revenue without new stores.

    Risks and how to handle them

    • Low email capture

      Offer a sample for signing up.

    Evidence

    • Your websiteAll Locations page: all 21 stores on one page (Scottsdale; Brentwood, Carmel, La Jolla, Marin, Montecito, Newport Beach and Studio City in California; Aspen, Edwards and Vail; Lexington; Edina; Red Bank; Santa Fe; Brookfield Place and Brooklyn; Oklahoma City; Charleston; Dallas; Houston), each with address, hours, phone and "Sign up for ... Events". The page has no meta description, and the sitemap has no individual store pages.Source
    • HiringOpen retail posts on Cos Bar's Paycor careers board (October 2026): Beauty Specialists in Aspen, Brooklyn, Carmel, Dallas, Edina, Houston, La Jolla, Marin, New York, Oklahoma City, Santa Barbara, Scottsdale and Vail, and a Store Manager in Edwards. The role includes "Booking appointments and supporting exciting in-store events" and "Growing client loyalty through follow-up, clienteling, and social engagement"; pay "$19/hour and up" plus commission, with "Housing Assistance Potential".Source
    • Your websiteStore technology: Shopify with Klaviyo email and SMS, Gorgias chat, Yotpo reviews, UpPromote affiliates, Apple Pay and Venmo; 45-day free returns; international shipping. Email checks: DMARC is set to "none" and no DKIM key was found at common selectors.Source
  • 17

    Cos Bar publishes agents.md and an agentic discovery sitemap so AI assistants can search and check out through Shopify. Those assistants rely on product descriptions, attributes and reviews, and 249 products have almost none.

    High impactMedium effort First result in 3 quarters Ecommerce Manager

    First action

    Ask three AI assistants ten Cos Bar product questions and record the answers.

    How to measure it

    Products with all key attributes

    Now
    –
    Target
    95%
    By
    3 quarters

    Steps

    1. 1

      Test

      Ten questions per assistant.

      Ecommerce Manager 1 week

    2. 2

      Attributes

      Define required fields.

      Merchandising Manager 2 weeks

    3. 3

      Fill

      All products.

      Merchandising Manager 2 quarters

    4. 4

      Reviews

      Connect review data.

      Ecommerce Manager 1 month

    5. 5

      Retest

      Monthly.

      Ecommerce Manager monthly

    6. 6

      Report

      AI-referred orders.

      Ecommerce Manager monthly

    First result
    3 quarters
    Cost
    Content time
    Owner
    Ecommerce Manager

    Smallest test

    Run the ten-question test.

    Why it works

    Complete product data (description, skin type, concern, ingredients, size, reviews) for every product, test what assistants answer for "best luxury eye cream" or "Sisley gift set", and fix gaps monthly.

    Early, complete data puts Cos Bar's products into AI answers as that channel grows.

    Risks and how to handle them

    • Fast-changing platforms

      Focus on clean product data that any channel can use.

    Evidence

    • Your websiteCos Bar publishes an agents.md file and an "agentic discovery" sitemap so AI shopping assistants can search products, build carts and check out through Shopify's Universal Commerce Protocol.Source
    • Your catalogueCos Bar's public product feed (checked October 20, 2026): 1,971 products from 75 brands. 249 products have a description under 40 characters, 237 of them in stock, and almost all of these simply repeat the product name. They include La Prairie Platinum Rare Haute-Rejuvenation Elixir ($1,560), Sisleÿa La Cure ($1,500) and Skin Caviar Harmony L'Extrait ($860); by brand, Sisley Paris 32, La Prairie 25, Oribe 21, Revive 14, Clé de Peau Beauté 13 and Chantecaille 13. Their median price is $128.Source
    • Your websiteThe La Prairie Platinum Rare Haute-Rejuvenation Elixir page: the description and the meta description (the text Google shows under the result) are both just "PLATINUM RARE HAUTE-REJUVENATION ELIXIR", and the Benefits section is empty, while Key Ingredients, How to Apply and "Why we love it" are filled in.Source
  • 18

    Cos Bar's 21 stores are spread across 11 states, and its strength is expert, personal advice. Most online shoppers never meet a specialist.

    Medium impactHigh effort First result in 2 quarters Director of Retail Operations

    First action

    Pilot five video slots a week from one store.

    How to measure it

    Average order after a video consult

    Now
    –
    Target
    $250
    By
    4 quarters

    Steps

    1. 1

      Tool

      Booking and video.

      Ecommerce Manager 1 month

    2. 2

      Train

      Specialists on camera.

      Store Manager 1 month

    3. 3

      Pilot

      One store.

      Store Manager 1 quarter

    4. 4

      Cart

      Curated cart link.

      Ecommerce Manager 2 weeks

    5. 5

      Scale

      More stores.

      Director of Retail Operations 2 quarters

    6. 6

      Measure

      Orders per consult.

      Director of Retail Operations monthly

    First result
    2 quarters
    Cost
    Tool and staff time
    Owner
    Director of Retail Operations

    Smallest test

    Offer five slots next month.

    Why it works

    Offer 20-minute video consultations booked online, staffed by specialists in quiet store hours, ending with a curated cart and a follow-up email.

    It brings the in-store experience to every online client and uses staff time already paid for.

    Risks and how to handle them

    • Low demand

      Promote to high-value online clients first.

    Evidence

    • Your websiteAbout page: founded in Aspen in 1976; "our 21 locations are luxe beauty destinations"; customers get "exclusive access to in-store events, brand activations, and education sessions with renowned beauty experts".Source
    • Your websiteAll Locations page: all 21 stores on one page (Scottsdale; Brentwood, Carmel, La Jolla, Marin, Montecito, Newport Beach and Studio City in California; Aspen, Edwards and Vail; Lexington; Edina; Red Bank; Santa Fe; Brookfield Place and Brooklyn; Oklahoma City; Charleston; Dallas; Houston), each with address, hours, phone and "Sign up for ... Events". The page has no meta description, and the sitemap has no individual store pages.Source
    • HiringOpen retail posts on Cos Bar's Paycor careers board (October 2026): Beauty Specialists in Aspen, Brooklyn, Carmel, Dallas, Edina, Houston, La Jolla, Marin, New York, Oklahoma City, Santa Barbara, Scottsdale and Vail, and a Store Manager in Edwards. The role includes "Booking appointments and supporting exciting in-store events" and "Growing client loyalty through follow-up, clienteling, and social engagement"; pay "$19/hour and up" plus commission, with "Housing Assistance Potential".Source

Wildcards 3

Unexpected experiments, each with a cheap way to test it.

  • 19

    Cos Bar was founded in Aspen in 1976, which few luxury beauty retailers can match, but the story appears only briefly on the About page.

    Medium impactLow effort First result in 1 quarter Marketing Director

    First action

    Collect archive photos from the Aspen store.

    How to measure it

    Views of the heritage story

    Now
    –
    Target
    20,000
    By
    2 quarters

    Steps

    1. 1

      Archive

      Photos and stories.

      Marketing Director 1 month

    2. 2

      Script

      Short video.

      Marketing Director 2 weeks

    3. 3

      Produce

      Video and page.

      Marketing Director 1 month

    4. 4

      Publish

      Site and social.

      Marketing Director 1 week

    5. 5

      Press

      Pitch the story.

      Marketing Director 1 month

    6. 6

      Reuse

      In stores.

      Store Manager ongoing

    First result
    1 quarter
    Cost
    Production costs
    Owner
    Marketing Director

    Smallest test

    Post one archive photo with its story.

    Why it works

    Create a heritage page and short video about the first Aspen store and five decades of beauty, and use it in store openings, press and the 50th anniversary run-up.

    Heritage builds trust with luxury clients and gives press a story.

    Risks and how to handle them

    • Feels dated

      Link heritage to today's curation.

    Evidence

    • Your websiteAbout page: founded in Aspen in 1976; "our 21 locations are luxe beauty destinations"; customers get "exclusive access to in-store events, brand activations, and education sessions with renowned beauty experts".Source
    • Your websiteBlog: 51 articles, the latest published July 31, 2025; earlier pieces include a brand series called "The Edit" (Charlotte Tilbury, Miriam Quevedo, Bioeffect, Orveda) and ingredient explainers from 2022.Source
  • 20

    Cos Bar is hiring beauty specialists in Aspen, Vail and other resort towns, and its posts mention "Housing Assistance Potential". Housing is the hardest part of working in those towns.

    Medium impactLow effort First result in 1 month Director of Retail Operations

    First action

    Rewrite the Aspen and Vail postings.

    How to measure it

    Applicants per resort posting

    Now
    –
    Target
    2x
    By
    1 quarter

    Steps

    1. 1

      Rewrite

      Lead with housing.

      Director of Retail Operations 1 day

    2. 2

      Post

      Resort job boards.

      Director of Retail Operations 1 week

    3. 3

      Referral

      Staff bonus.

      Director of Retail Operations 1 week

    4. 4

      Interview

      Fast scheduling.

      Store Manager ongoing

    5. 5

      Track

      Time to hire.

      Director of Retail Operations monthly

    6. 6

      Adjust

      Before each season.

      Director of Retail Operations seasonal

    First result
    1 month
    Cost
    Referral bonuses
    Owner
    Director of Retail Operations

    Smallest test

    Update two postings.

    Why it works

    Lead resort job posts with the housing support and seasonal schedule, post them on resort job boards, and offer referral bonuses to staff.

    Staffed stores sell more, and housing is a strong reason to choose Cos Bar over other resort employers.

    Risks and how to handle them

    • Housing limits

      State clearly what is offered.

    Evidence

    • HiringOpen retail posts on Cos Bar's Paycor careers board (October 2026): Beauty Specialists in Aspen, Brooklyn, Carmel, Dallas, Edina, Houston, La Jolla, Marin, New York, Oklahoma City, Santa Barbara, Scottsdale and Vail, and a Store Manager in Edwards. The role includes "Booking appointments and supporting exciting in-store events" and "Growing client loyalty through follow-up, clienteling, and social engagement"; pay "$19/hour and up" plus commission, with "Housing Assistance Potential".Source
    • Your websiteAll Locations page: all 21 stores on one page (Scottsdale; Brentwood, Carmel, La Jolla, Marin, Montecito, Newport Beach and Studio City in California; Aspen, Edwards and Vail; Lexington; Edina; Red Bank; Santa Fe; Brookfield Place and Brooklyn; Oklahoma City; Charleston; Dallas; Houston), each with address, hours, phone and "Sign up for ... Events". The page has no meta description, and the sitemap has no individual store pages.Source
  • 21

    Cos Bar stores sit in Aspen, Vail, Carmel, Montecito and other destinations full of luxury hotels and rental managers, and it sells gift cards and sets at every price.

    Medium impactLow effort First result in 1 quarter Store Manager

    First action

    Pitch three hotels in Aspen.

    How to measure it

    Visits with hotel cards

    Now
    –
    Target
    200 a season
    By
    3 quarters

    Steps

    1. 1

      List

      Hotels and rental firms.

      Store Manager 1 week

    2. 2

      Offer

      Gift and card terms.

      Director of Retail Operations 1 week

    3. 3

      Pitch

      Three hotels.

      Store Manager 2 weeks

    4. 4

      Produce

      Gift sets.

      Merchandising Manager 1 month

    5. 5

      Track

      Card redemptions.

      Store Manager monthly

    6. 6

      Expand

      Other resort stores.

      Director of Retail Operations seasonal

    First result
    1 quarter
    Cost
    Gift set costs
    Owner
    Store Manager

    Smallest test

    Sign one hotel.

    Why it works

    Offer hotels and rental companies welcome gifts, in-room amenity sets and a guest discount card for the nearby store, with a gift card program for corporate events.

    Hotels reach affluent visitors as soon as they arrive, and gifts introduce the brand.

    Risks and how to handle them

    • Low redemption

      Give guests a specific in-store treat.

    Evidence

    • Your websiteAll Locations page: all 21 stores on one page (Scottsdale; Brentwood, Carmel, La Jolla, Marin, Montecito, Newport Beach and Studio City in California; Aspen, Edwards and Vail; Lexington; Edina; Red Bank; Santa Fe; Brookfield Place and Brooklyn; Oklahoma City; Charleston; Dallas; Houston), each with address, hours, phone and "Sign up for ... Events". The page has no meta description, and the sitemap has no individual store pages.Source
    • Your websiteThe sitemap includes a holiday gift guide page and gift navigation by price (under $50, under $100, under $250, luxury) and by recipient, plus Gift Cards.Source
    • Your websiteAbout page: founded in Aspen in 1976; "our 21 locations are luxe beauty destinations"; customers get "exclusive access to in-store events, brand activations, and education sessions with renowned beauty experts".Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

ProgrammableInfo

Turn the research into a list you can act on

These ideas start with finding the right companies. Info finds them and the right person at each, researches every one and drafts the outreach, then asks before it sends.

  • Build this list in Info for idea #20 (opens programmable.info in a new tab)

New accounts: 100,000 free credits with code BETA100K

Find the companies (opens programmable.info in a new tab)
ProgrammableDigital

Show it, don't just describe it

These ideas need something to show: a demo, a video, an animation, graphics or a deck. Digital turns screenshots or the site into all of them, in the company's own brand.

Make a demo (opens programmable.digital in a new tab)
Website review of cosbar.com More example playbooks and reviews

More growth playbooks

Other companies we have researched, each read from what they are hiring for.

  • Centennial growth strategyA national owner and operator of retail and mixed-use destinations, now "Centennial, powered by Lincoln", providing property and asset…21 growth ideas
  • Tecovas growth strategyA direct-to-consumer western brand selling handmade cowboy boots, Tecovas Work safety boots, western apparel, hats and leather goods…21 growth ideas
  • GMR Marketing growth strategyAn experience marketing agency (part of Omnicom Experiential Group) creating live events, sports partnerships, corporate hospitality…20 growth ideas
  • Conduct growth strategyAn AI operating system for enterprise software that reads SAP custom code, configuration and dependencies so IT teams can understand…21 growth ideas
  • SentinelOne growth strategyAn AI-native cybersecurity platform (Singularity) covering endpoint, cloud, identity, data and AI security, with Purple AI, AI-SIEM…20 growth ideas
  • Riverside Natural Foods growth strategyA family-owned Canadian B Corp that makes MadeGood organic, allergy-friendly snacks (granola bars and bites, cookies, crackers, crispy…21 growth ideas
  • Broadsign growth strategySoftware for out-of-home advertising: content and network management, ad serving, static campaign tools, a programmatic SSP (now including…22 growth ideas
  • Public Veil growth strategyA Brooklyn, NY clothing brand selling premium-quality basics (tees, tanks, sweatshirts, pajamas, lounge, swim and dresses) priced close to…21 growth ideas

See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 21, 2026, and cites them throughout. Cos Bar did not commission, review or endorse it, and Programmable is not affiliated with Cos Bar. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Cos Bar runs its business.

Something wrong, or do you represent Cos Bar? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 307 ideas

    Product descriptions, store pages, referral reward, URL clean-up, the gift guide and email authentication; recruiting for resort stores.

  2. Days 31 to 6011 ideas

    Online booking, clienteling credit, The Edit, the scent quiz, reviews, replenishment, Resident perks, store social and brand pages; the Aspen story and hotel partnerships.

  3. Days 61 to 903 ideas

    Commit to resort-visitor retention, AI shopping readiness and video consultations.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value curated prestige brands in one place. The most cited problem: choosing expensive skincare and niche fragrance online.

  • Expert, personal advice in store
  • No store nearby when back home
  • In their words: “luxury”

Market

Competitive landscape

3 competitors compared: Bluemercury, Space NK and Department stores.

  • Gap to exploit: Expert product detail on luxury skincare pages
  • Bluemercury: Less resort-town focus
  • Space NK: Smaller U.S. footprint

Hiring signals

Cos Bar is hiring beauty specialists across most of its stores and a store manager in Edwards.

  • Beauty Specialist - Full Time (New York City): Appointments, events and clienteling. Ideas 7, 8, 14.
  • Beauty Specialist Retail - Part Time (Marin): Follow-up and social engagement. Ideas 8, 14.
  • Beauty Specialist Retail - Full Time (Aspen): Resort store staffing with housing help. Ideas 16, 20.

From the team that wrote this playbook

All products
  • ProgrammableAgencyWorking AI systems in days, not quarters (opens programmable.agency in a new tab)
  • ProgrammableInfoAn agent that finds, researches and asks first (opens programmable.info in a new tab)
  • ProgrammableDigitalScreenshots in, an animated product demo out (opens programmable.digital in a new tab)
  • ProgrammableWatchKnow the day a supplier falls out of compliance (opens programmable.watch in a new tab)
  • ProgrammableTalkGet registrants for your events, and know who’s coming (opens programmable.talk in a new tab)
  • ProgrammablePageText what you need, your customer gets a page that works (opens programmable.page in a new tab)
  • ProgrammableCommunityForums with labelled AI members, never empty (opens programmable.community in a new tab)
ProgrammableMarketing
ExamplesLeaderboardsProductsTermsPrivacyCookiesDPALegalContact

© 2026 AI-Powered Growth Intelligence