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  • The brief
  • Start here
  • Idea portfolio
  • Effort vs impact
  • This week · 5
  • This quarter · 11
  • Big bets · 3
  • Wildcards · 3
  • How we can help
Generated Oct 23, 2026
  1. Programmable
  2. Playbooks
  3. KnowledgeCity
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growth playbook · Oct 23, 2026

knowledgecity.com (opens in a new tab)

KnowledgeCity growth playbook

Diagnosis

KnowledgeCity has a broad platform and a huge multilingual catalogue (27,269 course pages in 16 languages), and its hiring points to three moves: paid and marketplace growth (G2, Capterra and landing pages), email nurture that produces SQLs, and a sales push into MENA with Arabic-speaking AEs, on an AI-native product team building for right-to-left and multilingual use.

The site has the Arabic pages but does not connect them with hreflang, sends Arabic landing-page visitors to the English homepage, has no Arabic blog posts, and shows only US proof.

This playbook links the language versions and builds the Arabic path first, then adds peer reviews, course-preview leads, persona nurture, Arabic outbound and paid tests, industry and comparison pages, with bigger bets on self-serve, a MENA package and regional partners.

Growth Score

7/10

Biggest Opportunity

Connect the Arabic content KnowledgeCity already has to the MENA buyers it is hiring to sell to.

Biggest Risk

TalentLMS, Docebo, Vector Solutions and others compete for the same buyers with free trials and stronger peer-review presence, and a demo-only funnel loses small teams.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Link the Arabic site to the English one, and stop sending Arabic visitors to English landing pages

    Add hreflang tags to the homepage, plans and the 13 product pages.

    High impact First result in 1 month
  2. 2

    Show G2 and Capterra ratings on the site and start a review drive

    Check current ratings and review counts on both sites.

    High impact First result in 1 month
  3. 3

    Turn the free course preview into a lead, not only "Request a demo"

    Add the outline offer to the top 50 course pages by traffic.

    High impact First result in 1 month

02

Your idea portfolio

22 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 7 ideas are marked Unexpected: plays you are unlikely to have tried.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 2Big bets · 12Fill-ins · 6Reconsider · 2
Effort →

Showing 22 of 22 ideas

This week 5

Quick wins with a clear first action.

  • 01

    KnowledgeCity is hiring Arabic-speaking and MENA account executives, and already has an Arabic site: 36 Arabic marketing pages and 4,717 Arabic course pages. But no page carries hreflang tags and the sitemaps list no language versions, so search engines are not told the Arabic pages are the Arabic version of the English ones. And the paid landing pages the Growth Marketer will optimise are English only: the Arabic LMS landing page address redirects to the English homepage.

    High impactLow effort First result in 1 month Growth Marketer

    First action

    Add hreflang tags to the homepage, plans and the 13 product pages.

    How to measure it

    Demo requests from Arabic pages

    Now
    –
    Target
    +50%
    By
    90 days

    Steps

    1. 1

      Map the versions

      Pair each English page with its six translations.

      Web Developer 2 days

    2. 2

      Add hreflang

      Tags on marketing and course templates, with x-default.

      Web Developer 3 days

    3. 3

      Update sitemaps

      Language alternates in marketing and catalogue sitemaps.

      Web Developer 2 days

    4. 4

      Check in Search Console

      International targeting and errors.

      SEO and Content Lead 1 week

    5. 5

      Build Arabic landing pages

      LMS, compliance and library, right-to-left.

      Designer 2 weeks

    6. 6

      Route the form

      Arabic demo requests to Arabic-speaking AEs.

      Revenue Operations 2 days

    7. 7

      Point MENA ads

      Google and LinkedIn campaigns to the Arabic pages.

      Growth Marketer 1 day

    8. 8

      Measure

      Clicks, demo rate and SQLs by language.

      Growth Marketer monthly

    First result
    1 month
    Cost
    Developer and design time
    Owner
    Growth Marketer

    Smallest test

    Add hreflang to the homepage and one Arabic landing page for one campaign.

    Why it works

    Add hreflang tags (en, ar, de, es, fr, pt, zh and x-default) to every marketing and course page and language alternates to the sitemaps. Then build Arabic versions of the three landing pages MENA campaigns use most (LMS, compliance, library), right-to-left, with an Arabic demo form routed to the Arabic-speaking AEs, and point MENA ads at them.

    Search engines then show Arabic searchers the Arabic page, and MENA ad clicks land in the language the new sales team sells in. The pages already exist; this connects them to the people the hiring is for.

    Ready to use

    ChecklistArabic path checklist

    [ ] hreflang on all marketing pages (en, ar, de, es, fr, pt, zh, x-default)
    [ ] hreflang on course templates
    [ ] Language alternates in sitemaps
    [ ] /ar/lp/ pages for LMS, compliance, library
    [ ] Right-to-left layout and Arabic form
    [ ] Routing to Arabic-speaking AEs
    [ ] MENA ads pointed to Arabic pages
    [ ] Reporting by language

    Risks and how to handle them

    • Wrong pairs confuse search engines

      Generate tags from one mapping table and test samples.

    • Thin translations

      Have Arabic-speaking AEs review the landing pages.

    Evidence

    • Your websiteLanguage versions (checked October 22, 2026): the marketing sitemap lists 36 Arabic pages (/ar/ homepage, solutions, plans, industries, demo) and the catalogue sitemap 4,717 Arabic course pages, served as lang="ar" dir="rtl". No page we checked (homepage, /ar/, /ar/solutions/kc-lms/, /plans/, English and Arabic course pages) has hreflang tags, the sitemaps have no language alternates, and each page is canonical only to itself.Source
    • Your websitePaid landing pages: 20 /lp/ pages (LMS tracking, enterprise, compare and cloud; library; sales, project management, customer service and communication courses; harassment and AML compliance), all in English and set to noindex; /ar/lp/lms/ redirects to the English homepage.Source
    • HiringSales hiring for the Middle East: Sales Account Executive - Arabic Speaker (India and Pakistan; "Fluency in both English and Arabic is essential"), Sales Account Executive - MENA (MENA and Jordan) and an Account Executive in Lebanon, all to "identify and target potential new clients within the MENA region" and run walkthroughs; a Sales Development Representative makes "60-70 cold calls per day" and sends "50-60 personalized outreach emails per day" with LinkedIn Sales Navigator.Source
    • HiringGrowth Marketer (posted August 31, 2026): owns paid advertising on Google Ads, Meta and LinkedIn and "conversion-rate optimization for landing pages supporting paid advertising and marketplace campaigns"; owns "KnowledgeCity's presence across priority software marketplaces and review platforms such as G2 and Capterra", including rankings, review growth and pay-per-lead programs; judged on MQLs, SQLs and pipeline. "Organic SEO, email marketing, organic social, and editorial strategy are owned by other roles." Works with a Designer, Web Developer, Marketing Automations Specialist, Revenue Operations and a Social & Community Manager.Source
    • Competitor researchRivals' own homepages: TalentLMS, "The #1 Cloud LMS Software for Online Learning" with "Start free!"; Docebo, "AI-First LMS for Enterprise Learning & Skills", with hreflang language alternates on its homepage; Vector Solutions, "industry-specific training" and compliance for workforce and risk management.Source
  • 02

    The Growth Marketer will own G2 and Capterra rankings and review growth, but the homepage, plans page and LMS landing page do not mention either. Buyers comparing LMS vendors look for these ratings, and the site shows accreditations but no peer reviews.

    High impactLow effort First result in 1 month Growth Marketer

    First action

    Check current ratings and review counts on both sites.

    How to measure it

    New verified reviews

    Now
    –
    Target
    20 a month
    By
    90 days

    Steps

    1. 1

      Audit profiles

      Ratings, categories, screenshots.

      Growth Marketer 2 days

    2. 2

      Add badges

      Homepage, plans, landing pages.

      Web Developer 2 days

    3. 3

      Pick moments

      Renewal and onboarding milestones.

      Customer Success Manager 1 week

    4. 4

      Invite reviewers

      Admins and learners.

      Customer Success Manager ongoing

    5. 5

      Reply

      To every review.

      Social & Community Manager weekly

    6. 6

      Track

      Rankings and review count.

      Growth Marketer monthly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Growth Marketer

    Smallest test

    Add badges to the plans page this week.

    Why it works

    Add the current G2 and Capterra badges and a few recent reviews to the homepage, plans and landing pages; ask customer success to invite admins who recently renewed or finished an onboarding to review; answer every review.

    Peer ratings reduce risk for buyers who cannot see prices, and more reviews lift category rankings.

    Risks and how to handle them

    • Incentive rules

      Follow each platform's review guidelines.

    Evidence

    • HiringGrowth Marketer (posted August 31, 2026): owns paid advertising on Google Ads, Meta and LinkedIn and "conversion-rate optimization for landing pages supporting paid advertising and marketplace campaigns"; owns "KnowledgeCity's presence across priority software marketplaces and review platforms such as G2 and Capterra", including rankings, review growth and pay-per-lead programs; judged on MQLs, SQLs and pipeline. "Organic SEO, email marketing, organic social, and editorial strategy are owned by other roles." Works with a Designer, Web Developer, Marketing Automations Specialist, Revenue Operations and a Social & Community Manager.Source
    • Your websiteProof on the homepage and the Arabic homepage: the same customer logos (Coca-Cola, CVS, US Navy, Mitsubishi Motors, State of California, City of Chicago, Harris County TX, Gwinnett County Public Schools and others), with no logos or stories from the Middle East; badges for SOC 2 Type II, HRCI and SHRM recertification provider, PMI Authorized Training Partner, IIBA and BBB A+. Neither the homepage, the plans page nor the LMS landing page mentions G2 or Capterra.Source
    • Your websitePlans page: no prices; "Pricing is tailored to your team size and the solutions you choose"; a Full Workforce Platform or single suites (Learn, Comply, Grow); every call to action is "Request a demo" or "Talk to sales"; footer "Carlsbad, CA · Available in multiple languages".Source
  • 03

    Every one of the 27,269 course pages offers a free first lesson, then only "Request a demo" or "Sign in". Someone who just watched a compliance lesson may not be ready for a sales call, and leaves with nothing.

    High impactMedium effort First result in 1 month Growth Marketer

    First action

    Add the outline offer to the top 50 course pages by traffic.

    How to measure it

    Course-page leads

    Now
    –
    Target
    500 a month
    By
    90 days

    Steps

    1. 1

      Pick the offer

      Outline or industry list.

      Growth Marketer 2 days

    2. 2

      Design

      After the preview ends.

      Designer 1 week

    3. 3

      Build

      HubSpot form on the template.

      Web Developer 1 week

    4. 4

      Tag

      Topic and language.

      Marketing Automations Specialist 2 days

    5. 5

      Nurture

      Topic-based emails.

      Email Marketing Specialist 2 weeks

    6. 6

      Measure

      Leads to SQLs.

      Revenue Operations monthly

    First result
    1 month
    Cost
    Developer time
    Owner
    Growth Marketer

    Smallest test

    Test the offer on 50 course pages.

    Why it works

    Add a lighter next step after the preview: "Get the full course list for your industry" or "Send me the course outline" in exchange for a work email, tagged with the course topic and language. Feed it to HubSpot nurture by topic.

    It captures intent from the library's search traffic and gives SDRs a reason to call ("you previewed AML training").

    Risks and how to handle them

    • Low-quality leads

      Require a work email and score by company size.

    Evidence

    • Your websiteCourse pages: 27,269 catalogue URLs in 16 languages (English 5,863, Arabic 4,717, Spanish 4,657, German, French and Portuguese about 2,880 each, Simplified Chinese 2,823, Urdu 433); Course, VideoObject and FAQPage structured data; "Preview the first lesson free. Get full access to all 20 lessons." with "Request a demo" or "Sign in" as the only next steps.Source
    • HiringEmail Marketing Specialist (posted August 10, 2026): owns demand-generation, nurture and re-engagement email for "HR, L&D, and business decision-makers"; segments by "persona, industry, company size, region, lifecycle stage"; sets up sending domains and authentication; measured on turning engagement "into MQLs, SQLs, and qualified pipeline".Source
    • HiringSales hiring for the Middle East: Sales Account Executive - Arabic Speaker (India and Pakistan; "Fluency in both English and Arabic is essential"), Sales Account Executive - MENA (MENA and Jordan) and an Account Executive in Lebanon, all to "identify and target potential new clients within the MENA region" and run walkthroughs; a Sales Development Representative makes "60-70 cold calls per day" and sends "50-60 personalized outreach emails per day" with LinkedIn Sales Navigator.Source
  • 04

    The Arabic homepage shows the same logos as the English one: US cities, counties, schools, the US Navy. A buyer in Riyadh or Amman sees no customer like them, while KnowledgeCity has thousands of Arabic courses.

    Medium impactLow effort First result in 1 month Designer

    First action

    Ask the MENA AEs which customers can be shown.

    How to measure it

    Arabic homepage demo requests

    Now
    –
    Target
    +30%
    By
    90 days

    Steps

    1. 1

      Ask sales

      Regional customers to show.

      Sales Account Executive - MENA 1 week

    2. 2

      Get permission

      Logos and quotes.

      Sales Account Executive - MENA 2 weeks

    3. 3

      Write facts

      Arabic courses and RTL support.

      Designer 2 days

    4. 4

      Update pages

      /ar/, /ar/plans/, /ar/demo/.

      Web Developer 2 days

    5. 5

      Review

      Native Arabic check.

      Sales Account Executive - Arabic Speaker 1 day

    6. 6

      Measure

      Demo rate.

      Growth Marketer monthly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Designer

    Smallest test

    Add the Arabic course count to /ar/ this week.

    Why it works

    Replace part of the logo wall on /ar/ with regional customers (with permission) or, until there are some, with facts that matter there: number of Arabic courses, right-to-left LMS, Arabic support. Do the same on /ar/plans/ and /ar/demo/.

    Local proof is the first question in a new market, and the Arabic pages are where the new AEs will send prospects.

    Risks and how to handle them

    • No permission yet

      Use content facts first.

    Evidence

    • Your websiteProof on the homepage and the Arabic homepage: the same customer logos (Coca-Cola, CVS, US Navy, Mitsubishi Motors, State of California, City of Chicago, Harris County TX, Gwinnett County Public Schools and others), with no logos or stories from the Middle East; badges for SOC 2 Type II, HRCI and SHRM recertification provider, PMI Authorized Training Partner, IIBA and BBB A+. Neither the homepage, the plans page nor the LMS landing page mentions G2 or Capterra.Source
    • Your websiteLanguage versions (checked October 22, 2026): the marketing sitemap lists 36 Arabic pages (/ar/ homepage, solutions, plans, industries, demo) and the catalogue sitemap 4,717 Arabic course pages, served as lang="ar" dir="rtl". No page we checked (homepage, /ar/, /ar/solutions/kc-lms/, /plans/, English and Arabic course pages) has hreflang tags, the sitemaps have no language alternates, and each page is canonical only to itself.Source
    • Your websiteCourse pages: 27,269 catalogue URLs in 16 languages (English 5,863, Arabic 4,717, Spanish 4,657, German, French and Portuguese about 2,880 each, Simplified Chinese 2,823, Urdu 433); Course, VideoObject and FAQPage structured data; "Preview the first lesson free. Get full access to all 20 lessons." with "Request a demo" or "Sign in" as the only next steps.Source
    • HiringSales hiring for the Middle East: Sales Account Executive - Arabic Speaker (India and Pakistan; "Fluency in both English and Arabic is essential"), Sales Account Executive - MENA (MENA and Jordan) and an Account Executive in Lebanon, all to "identify and target potential new clients within the MENA region" and run walkthroughs; a Sales Development Representative makes "60-70 cold calls per day" and sends "50-60 personalized outreach emails per day" with LinkedIn Sales Navigator.Source
  • 05

    Job posts say KnowledgeCity has led e-learning "for over 15 years" in some places and "over 18 years" in others. Small inconsistencies are what careful buyers and AI summaries pick up.

    Low impactLow effort First result in 1 week Head of Marketing

    First action

    Confirm the founding year.

    How to measure it

    Consistent profiles

    Now
    –
    Target
    100%
    By
    30 days

    Steps

    1. 1

      Confirm the fact

      Founding year.

      Head of Marketing 1 hour

    2. 2

      Update job posts

      Template text.

      Talent Acquisition 1 day

    3. 3

      Update profiles

      G2, Capterra, LinkedIn.

      Growth Marketer 1 day

    4. 4

      Update decks

      Sales materials.

      Sales Account Executive - MENA 1 day

    5. 5

      Update the site

      About page.

      Web Developer 1 hour

    6. 6

      Check yearly

      Each January.

      Head of Marketing yearly

    First result
    1 week
    Cost
    $0
    Owner
    Head of Marketing

    Smallest test

    Fix the job post templates.

    Why it works

    Pick one fact (founding year) and use it on the about page, job posts, sales decks, G2 and Capterra profiles and the LinkedIn page.

    Consistent facts help trust and how assistants describe the company.

    Risks and how to handle them

    • Old copies remain

      Search and fix the top 20 places.

    Evidence

    • HiringCompany description in the job posts: KnowledgeCity has been "a leader in the E-Learning industry for over 15 years" (account executive posts) or "over 18 years" (SDR post), "offering a vast library of studio-produced online training courses and a powerful Learning Management System".Source
    • Your websiteProof on the homepage and the Arabic homepage: the same customer logos (Coca-Cola, CVS, US Navy, Mitsubishi Motors, State of California, City of Chicago, Harris County TX, Gwinnett County Public Schools and others), with no logos or stories from the Middle East; badges for SOC 2 Type II, HRCI and SHRM recertification provider, PMI Authorized Training Partner, IIBA and BBB A+. Neither the homepage, the plans page nor the LMS landing page mentions G2 or Capterra.Source

This quarter 11

The core plays for the next three months.

  • 06

    There are 1,457 English blog posts and six each in German, Spanish, French, Portuguese and Chinese, but none in Arabic, the language KnowledgeCity is hiring salespeople for. Arabic searches about training and compliance find nothing from KnowledgeCity.

    High impactMedium effort First result in 2 quarters SEO and Content Lead

    First action

    List the top 50 posts by assisted demos.

    How to measure it

    Arabic organic sessions

    Now
    –
    Target
    10,000 a month
    By
    2 quarters

    Steps

    1. 1

      Pick posts

      Top 50 by demos.

      SEO and Content Lead 1 week

    2. 2

      Translate

      AI first draft.

      SEO and Content Lead 2 weeks

    3. 3

      Review

      Native speakers.

      Sales Account Executive - Arabic Speaker 1 month

    4. 4

      Adapt

      Regional examples.

      SEO and Content Lead 1 month

    5. 5

      Publish

      With hreflang.

      Web Developer 2 weeks

    6. 6

      Measure

      Traffic and leads.

      Growth Marketer monthly

    First result
    2 quarters
    Cost
    Review time
    Owner
    SEO and Content Lead

    Smallest test

    Publish ten Arabic posts and track them.

    Why it works

    Pick the 50 posts that bring the most demo requests, translate and adapt them to Arabic with AI and a native reviewer, add regional examples, link them to Arabic course and product pages, and include them in the hreflang mapping.

    Arabic content builds search traffic and gives AEs something to share in outreach.

    Risks and how to handle them

    • Poor translation quality

      Native review on every post.

    Evidence

    • Your websiteBlog sitemap: 1,457 English posts, most updated between August and October 2026; 6 posts each in German, Spanish, French, Portuguese and Chinese; none in Arabic.Source
    • Your websiteLanguage versions (checked October 22, 2026): the marketing sitemap lists 36 Arabic pages (/ar/ homepage, solutions, plans, industries, demo) and the catalogue sitemap 4,717 Arabic course pages, served as lang="ar" dir="rtl". No page we checked (homepage, /ar/, /ar/solutions/kc-lms/, /plans/, English and Arabic course pages) has hreflang tags, the sitemaps have no language alternates, and each page is canonical only to itself.Source
    • HiringSales hiring for the Middle East: Sales Account Executive - Arabic Speaker (India and Pakistan; "Fluency in both English and Arabic is essential"), Sales Account Executive - MENA (MENA and Jordan) and an Account Executive in Lebanon, all to "identify and target potential new clients within the MENA region" and run walkthroughs; a Sales Development Representative makes "60-70 cold calls per day" and sends "50-60 personalized outreach emails per day" with LinkedIn Sales Navigator.Source
    • Your websiteHomepage: "The Intelligent Workforce Platform", 13 products in four groups (Learn: KC Library, LMS, Studio; Grow: Performance, Skills, Map; Comply: Safety, Phishing, Docs; Hire: Recruit, Onboard, Talent); KC Library is "60,000+ training videos in multiple languages"; KC Studio offers AI dubbing and localization "into any language"; a language switcher for English, Arabic, German, Spanish, French, Portuguese and Chinese.Source
  • 07

    The Email Marketing Specialist is asked to segment by persona, industry, company size and region and turn email into SQLs. KnowledgeCity sells 13 products to HR, L&D, safety and IT buyers in several languages; one nurture for all cannot fit.

    High impactMedium effort First result in 1 quarter Email Marketing Specialist

    First action

    Map leads by persona and language in HubSpot.

    How to measure it

    Email SQLs

    Now
    –
    Target
    +30%
    By
    2 quarters

    Steps

    1. 1

      Map segments

      Persona, industry, language.

      Marketing Automations Specialist 2 weeks

    2. 2

      Write tracks

      Four personas.

      Email Marketing Specialist 1 month

    3. 3

      Arabic track

      With AE review.

      Email Marketing Specialist 1 month

    4. 4

      Build

      HubSpot workflows.

      Marketing Automations Specialist 2 weeks

    5. 5

      Test

      Cadence and subject lines.

      Email Marketing Specialist monthly

    6. 6

      Report

      SQLs by track.

      Revenue Operations monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Email Marketing Specialist

    Smallest test

    Launch the safety persona track.

    Why it works

    Build nurtures for four personas (HR/L&D, safety, compliance, IT security) and a separate Arabic track for MENA leads, each ending in a product-specific demo offer. Test cadence and subject lines.

    Relevant nurture lifts MQL-to-SQL rates, and an Arabic track supports the MENA sales team.

    Risks and how to handle them

    • Too many tracks to maintain

      Start with two personas plus Arabic.

    Evidence

    • HiringEmail Marketing Specialist (posted August 10, 2026): owns demand-generation, nurture and re-engagement email for "HR, L&D, and business decision-makers"; segments by "persona, industry, company size, region, lifecycle stage"; sets up sending domains and authentication; measured on turning engagement "into MQLs, SQLs, and qualified pipeline".Source
    • Your websiteHomepage: "The Intelligent Workforce Platform", 13 products in four groups (Learn: KC Library, LMS, Studio; Grow: Performance, Skills, Map; Comply: Safety, Phishing, Docs; Hire: Recruit, Onboard, Talent); KC Library is "60,000+ training videos in multiple languages"; KC Studio offers AI dubbing and localization "into any language"; a language switcher for English, Arabic, German, Spanish, French, Portuguese and Chinese.Source
    • HiringSales hiring for the Middle East: Sales Account Executive - Arabic Speaker (India and Pakistan; "Fluency in both English and Arabic is essential"), Sales Account Executive - MENA (MENA and Jordan) and an Account Executive in Lebanon, all to "identify and target potential new clients within the MENA region" and run walkthroughs; a Sales Development Representative makes "60-70 cold calls per day" and sends "50-60 personalized outreach emails per day" with LinkedIn Sales Navigator.Source
  • 08

    The SDR makes 60-70 calls and 50-60 emails a day, and the MENA AEs are hired to find new clients. KnowledgeCity has 4,717 Arabic course pages, a concrete reason to talk to Arabic-speaking HR teams.

    High impactMedium effort First result in 1 quarter Sales Account Executive MENA

    First action

    List the Arabic courses per sector.

    How to measure it

    MENA meetings

    Now
    –
    Target
    40 a month
    By
    1 quarter

    Steps

    1. 1

      List courses

      Arabic courses per sector.

      Sales Account Executive - Arabic Speaker 1 week

    2. 2

      Write sequences

      Three sectors.

      Sales Account Executive - Arabic Speaker 2 weeks

    3. 3

      Build lists

      Sales Navigator.

      Sales Development Representative 2 weeks

    4. 4

      Run

      Daily cadence.

      Sales Development Representative ongoing

    5. 5

      Compare

      Arabic vs English replies.

      Revenue Operations monthly

    6. 6

      Refine

      Best openers.

      Sales Account Executive - MENA monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Sales Account Executive MENA

    Smallest test

    Run one sector for a month.

    Why it works

    Write Arabic sequences for three sectors listed on the site (banking and finance, government, hospitality), each opening with the Arabic courses for that sector and a link to an Arabic course preview. Track replies against English sequences to the same region.

    Messages in the buyer's language with relevant content get more replies.

    Risks and how to handle them

    • Wrong language per contact

      Offer both languages in the first email.

    Evidence

    • HiringSales hiring for the Middle East: Sales Account Executive - Arabic Speaker (India and Pakistan; "Fluency in both English and Arabic is essential"), Sales Account Executive - MENA (MENA and Jordan) and an Account Executive in Lebanon, all to "identify and target potential new clients within the MENA region" and run walkthroughs; a Sales Development Representative makes "60-70 cold calls per day" and sends "50-60 personalized outreach emails per day" with LinkedIn Sales Navigator.Source
    • Your websiteCourse pages: 27,269 catalogue URLs in 16 languages (English 5,863, Arabic 4,717, Spanish 4,657, German, French and Portuguese about 2,880 each, Simplified Chinese 2,823, Urdu 433); Course, VideoObject and FAQPage structured data; "Preview the first lesson free. Get full access to all 20 lessons." with "Request a demo" or "Sign in" as the only next steps.Source
    • Your websiteLanguage versions (checked October 22, 2026): the marketing sitemap lists 36 Arabic pages (/ar/ homepage, solutions, plans, industries, demo) and the catalogue sitemap 4,717 Arabic course pages, served as lang="ar" dir="rtl". No page we checked (homepage, /ar/, /ar/solutions/kc-lms/, /plans/, English and Arabic course pages) has hreflang tags, the sitemaps have no language alternates, and each page is canonical only to itself.Source
  • 09

    The Growth Marketer runs Google, Meta and LinkedIn and is judged on pipeline. MENA campaigns today can only land on English pages.

    High impactMedium effort First result in 1 quarter Growth Marketer

    First action

    Build an Arabic keyword list with the AEs.

    How to measure it

    MENA cost per SQL

    Now
    –
    Target
    within 30% of US
    By
    1 quarter

    Steps

    1. 1

      Keywords

      Arabic terms with AEs.

      Growth Marketer 1 week

    2. 2

      Ads

      Arabic copy.

      Designer 1 week

    3. 3

      Campaigns

      Google and LinkedIn.

      Growth Marketer 1 week

    4. 4

      Tracking

      SQLs by campaign.

      Revenue Operations 1 week

    5. 5

      Run

      Eight weeks.

      Growth Marketer 2 months

    6. 6

      Decide

      Budget for MENA.

      Head of Marketing 1 week

    First result
    1 quarter
    Cost
    Test budget
    Owner
    Growth Marketer

    Smallest test

    Run one Arabic search campaign for a month.

    Why it works

    Once the Arabic landing pages exist, run an Arabic search campaign on LMS and compliance-training terms and a LinkedIn campaign to HR leaders in two Gulf countries, with separate budgets and SQL tracking.

    It shows the cost of an Arabic SQL and whether MENA should get more budget.

    Risks and how to handle them

    • Low search volume

      Lean on LinkedIn targeting.

    Builds on

    Evidence

    • HiringGrowth Marketer (posted August 31, 2026): owns paid advertising on Google Ads, Meta and LinkedIn and "conversion-rate optimization for landing pages supporting paid advertising and marketplace campaigns"; owns "KnowledgeCity's presence across priority software marketplaces and review platforms such as G2 and Capterra", including rankings, review growth and pay-per-lead programs; judged on MQLs, SQLs and pipeline. "Organic SEO, email marketing, organic social, and editorial strategy are owned by other roles." Works with a Designer, Web Developer, Marketing Automations Specialist, Revenue Operations and a Social & Community Manager.Source
    • Your websitePaid landing pages: 20 /lp/ pages (LMS tracking, enterprise, compare and cloud; library; sales, project management, customer service and communication courses; harassment and AML compliance), all in English and set to noindex; /ar/lp/lms/ redirects to the English homepage.Source
    • HiringSales hiring for the Middle East: Sales Account Executive - Arabic Speaker (India and Pakistan; "Fluency in both English and Arabic is essential"), Sales Account Executive - MENA (MENA and Jordan) and an Account Executive in Lebanon, all to "identify and target potential new clients within the MENA region" and run walkthroughs; a Sales Development Representative makes "60-70 cold calls per day" and sends "50-60 personalized outreach emails per day" with LinkedIn Sales Navigator.Source
  • 10

    The site has seven industry pages, but the 20 paid landing pages are by product or course topic only. A safety manager in manufacturing searching for incident tracking and OSHA training needs one page that combines KC Safety and the safety library.

    High impactMedium effort First result in 1 quarter Growth Marketer

    First action

    Pull demo requests by industry.

    How to measure it

    Paid conversion rate

    Now
    –
    Target
    +25%
    By
    1 quarter

    Steps

    1. 1

      Rank industries

      By demos and deal size.

      Revenue Operations 1 week

    2. 2

      Plan pages

      Products and proof per industry.

      Growth Marketer 1 week

    3. 3

      Design

      Three pages.

      Designer 2 weeks

    4. 4

      Build

      With tracking.

      Web Developer 2 weeks

    5. 5

      Test

      Against product pages.

      Growth Marketer 1 month

    6. 6

      Roll out

      Winners to all campaigns.

      Growth Marketer ongoing

    First result
    1 quarter
    Cost
    Design and developer time
    Owner
    Growth Marketer

    Smallest test

    Build the manufacturing safety page.

    Why it works

    Build paid landing pages for the three industries with the most demos, each pairing the right products (for manufacturing: KC Safety, safety courses, LMS compliance tracking) with industry proof. A/B test against the current product pages.

    Matching the page to the searcher's industry lifts conversion on paid traffic.

    Risks and how to handle them

    • Small segments

      Start with the largest three.

    Evidence

    • Your websitePaid landing pages: 20 /lp/ pages (LMS tracking, enterprise, compare and cloud; library; sales, project management, customer service and communication courses; harassment and AML compliance), all in English and set to noindex; /ar/lp/lms/ redirects to the English homepage.Source
    • Your websiteHomepage: "The Intelligent Workforce Platform", 13 products in four groups (Learn: KC Library, LMS, Studio; Grow: Performance, Skills, Map; Comply: Safety, Phishing, Docs; Hire: Recruit, Onboard, Talent); KC Library is "60,000+ training videos in multiple languages"; KC Studio offers AI dubbing and localization "into any language"; a language switcher for English, Arabic, German, Spanish, French, Portuguese and Chinese.Source
    • Your websiteProof on the homepage and the Arabic homepage: the same customer logos (Coca-Cola, CVS, US Navy, Mitsubishi Motors, State of California, City of Chicago, Harris County TX, Gwinnett County Public Schools and others), with no logos or stories from the Middle East; badges for SOC 2 Type II, HRCI and SHRM recertification provider, PMI Authorized Training Partner, IIBA and BBB A+. Neither the homepage, the plans page nor the LMS landing page mentions G2 or Capterra.Source
    • HiringGrowth Marketer (posted August 31, 2026): owns paid advertising on Google Ads, Meta and LinkedIn and "conversion-rate optimization for landing pages supporting paid advertising and marketplace campaigns"; owns "KnowledgeCity's presence across priority software marketplaces and review platforms such as G2 and Capterra", including rankings, review growth and pay-per-lead programs; judged on MQLs, SQLs and pipeline. "Organic SEO, email marketing, organic social, and editorial strategy are owned by other roles." Works with a Designer, Web Developer, Marketing Automations Specialist, Revenue Operations and a Social & Community Manager.Source
  • 11

    There is a /lp/lms/compare page, but like all landing pages it is set to noindex. Buyers search for comparisons such as "TalentLMS alternatives", and KnowledgeCity's combination of library, LMS, safety and phishing is a clear difference.

    High impactMedium effort First result in 1 quarter SEO and Content Lead

    First action

    Ask sales which three rivals come up most.

    How to measure it

    Comparison-page demos

    Now
    –
    Target
    30 a month
    By
    2 quarters

    Steps

    1. 1

      Pick rivals

      Top three in deals.

      Sales Account Executive - MENA 1 week

    2. 2

      Check facts

      Rivals' current features.

      SEO and Content Lead 1 week

    3. 3

      Write pages

      Fair tables.

      SEO and Content Lead 2 weeks

    4. 4

      Legal review

      Claims and trademarks.

      Legal 1 week

    5. 5

      Publish

      Indexable, with hreflang.

      Web Developer 1 day

    6. 6

      Refresh

      Quarterly.

      SEO and Content Lead quarterly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    SEO and Content Lead

    Smallest test

    Publish one comparison.

    Why it works

    Write fair, dated comparison pages for three rivals sales meets most, covering content library, LMS, compliance, languages and support, and let them be indexed. Use the same facts in sales competitor comparisons.

    Comparison searches are late-stage, and KnowledgeCity can win them on breadth.

    Risks and how to handle them

    • Outdated claims

      Date pages and cite sources.

    Evidence

    • Your websitePaid landing pages: 20 /lp/ pages (LMS tracking, enterprise, compare and cloud; library; sales, project management, customer service and communication courses; harassment and AML compliance), all in English and set to noindex; /ar/lp/lms/ redirects to the English homepage.Source
    • Competitor researchRivals' own homepages: TalentLMS, "The #1 Cloud LMS Software for Online Learning" with "Start free!"; Docebo, "AI-First LMS for Enterprise Learning & Skills", with hreflang language alternates on its homepage; Vector Solutions, "industry-specific training" and compliance for workforce and risk management.Source
    • Your websiteHomepage: "The Intelligent Workforce Platform", 13 products in four groups (Learn: KC Library, LMS, Studio; Grow: Performance, Skills, Map; Comply: Safety, Phishing, Docs; Hire: Recruit, Onboard, Talent); KC Library is "60,000+ training videos in multiple languages"; KC Studio offers AI dubbing and localization "into any language"; a language switcher for English, Arabic, German, Spanish, French, Portuguese and Chinese.Source
  • 12

    Real visitors wait 2.97 seconds for the main content (75th percentile LCP), above the 2.5-second "good" line, even after a 23% improvement. Paid traffic pays for every visitor who leaves while the page loads.

    Medium impactMedium effort First result in 1 quarter Web Developer

    First action

    Run a lab test on the top three paid landing pages.

    How to measure it

    75th percentile LCP

    Now
    –
    Target
    under 2.5 s
    By
    1 quarter

    Steps

    1. 1

      Measure

      Top pages.

      Web Developer 1 week

    2. 2

      Fix hero

      Size and priority.

      Web Developer 2 weeks

    3. 3

      Defer scripts

      Chat and analytics.

      Web Developer 1 week

    4. 4

      Check fonts

      Preload and subset.

      Web Developer 1 week

    5. 5

      Add checks

      Each release.

      Web Developer ongoing

    6. 6

      Monitor

      Chrome UX Report.

      Growth Marketer monthly

    First result
    1 quarter
    Cost
    Developer time
    Owner
    Web Developer

    Smallest test

    Fix the hero on one landing page.

    Why it works

    Find the largest element on the homepage, plans and landing pages (often a hero image or video), serve it smaller and earlier, defer chat and analytics scripts, and set a speed check on each release.

    Faster pages convert paid clicks better and protect search rankings.

    Risks and how to handle them

    • Delayed chat loses leads

      Load chat after first interaction.

    Evidence

    • Your websiteSpeed and stack: Chrome UX Report (real visitors, 75th percentile) LCP 2.97 s, above the 2.5 s "good" line though 23% faster than before; INP 108 ms; CLS 0.01; so the site does not yet pass Core Web Vitals on load time. Next.js on CloudFront, HubSpot (marketing and chat), Google Analytics. YouTube @knowledgeocity: 9,880 subscribers, 1,180 videos, 3.3 million views.Source
    • HiringGrowth Marketer (posted August 31, 2026): owns paid advertising on Google Ads, Meta and LinkedIn and "conversion-rate optimization for landing pages supporting paid advertising and marketplace campaigns"; owns "KnowledgeCity's presence across priority software marketplaces and review platforms such as G2 and Capterra", including rankings, review growth and pay-per-lead programs; judged on MQLs, SQLs and pipeline. "Organic SEO, email marketing, organic social, and editorial strategy are owned by other roles." Works with a Designer, Web Developer, Marketing Automations Specialist, Revenue Operations and a Social & Community Manager.Source
    • Your websitePaid landing pages: 20 /lp/ pages (LMS tracking, enterprise, compare and cloud; library; sales, project management, customer service and communication courses; harassment and AML compliance), all in English and set to noindex; /ar/lp/lms/ redirects to the English homepage.Source
  • 13

    The new mobile engineer owns the KC Safety and KC LMS apps, including store ratings and replies. Buyers of safety and LMS software ask whether field workers will actually use the app.

    Medium impactLow effort First result in 1 quarter Mobile Product Engineer AI Na…

    First action

    Check current ratings on both stores.

    How to measure it

    Average rating

    Now
    –
    Target
    4.5+
    By
    2 quarters

    Steps

    1. 1

      Check ratings

      Both stores.

      Mobile Product Engineer - AI-Native (iOS & Android) 1 day

    2. 2

      Add prompts

      After completed tasks.

      Mobile Product Engineer - AI-Native (iOS & Android) 2 weeks

    3. 3

      Reply

      All reviews.

      Mobile Product Engineer - AI-Native (iOS & Android) daily

    4. 4

      Fix themes

      From reviews.

      Mobile Product Engineer - AI-Native (iOS & Android) ongoing

    5. 5

      Show on site

      Product pages.

      Web Developer 1 week

    6. 6

      Share with sales

      Mobile proof.

      Sales Account Executive - MENA monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Mobile Product Engineer AI Native (iOS & Android)

    Smallest test

    Add a rating prompt to KC Safety.

    Why it works

    Raise ratings with in-app prompts after a successful task, answer every review, and show the rating and a mobile section on the KC Safety and LMS pages and in G2 profiles.

    A strong app rating answers the adoption question for deskless workforces.

    Risks and how to handle them

    • Ratings dip after a release

      Phased rollouts and quick fixes.

    Evidence

    • HiringAI-native product hiring: a Head of Product for a portfolio of "meta-apps"; a Lead Product Designer - AI-Native (posted October 21, 2026) whose design system must support "theming (company, app, and client branding), localization, right-to-left layouts, and accessibility", WCAG 2.1 AA and "RTL and multilingual experiences" as "first-class"; a Mobile Product Engineer who owns KC Safety, KC LMS and other apps on both stores, including "store presence, user ratings".Source
    • Your websiteHomepage: "The Intelligent Workforce Platform", 13 products in four groups (Learn: KC Library, LMS, Studio; Grow: Performance, Skills, Map; Comply: Safety, Phishing, Docs; Hire: Recruit, Onboard, Talent); KC Library is "60,000+ training videos in multiple languages"; KC Studio offers AI dubbing and localization "into any language"; a language switcher for English, Arabic, German, Spanish, French, Portuguese and Chinese.Source
    • HiringGrowth Marketer (posted August 31, 2026): owns paid advertising on Google Ads, Meta and LinkedIn and "conversion-rate optimization for landing pages supporting paid advertising and marketplace campaigns"; owns "KnowledgeCity's presence across priority software marketplaces and review platforms such as G2 and Capterra", including rankings, review growth and pay-per-lead programs; judged on MQLs, SQLs and pipeline. "Organic SEO, email marketing, organic social, and editorial strategy are owned by other roles." Works with a Designer, Web Developer, Marketing Automations Specialist, Revenue Operations and a Social & Community Manager.Source
  • 14

    KnowledgeCity's YouTube channel has 1,180 videos and 3.3 million views but 9,880 subscribers. The library behind it has a free first lesson on every course page.

    Medium impactMedium effort First result in 2 quarters Social & Community Manager

    First action

    Add preview links to the top 50 videos.

    How to measure it

    YouTube-referred previews

    Now
    –
    Target
    2,000 a month
    By
    2 quarters

    Steps

    1. 1

      Map videos

      To course pages.

      Social & Community Manager 2 weeks

    2. 2

      Update descriptions

      Preview links.

      Social & Community Manager 2 weeks

    3. 3

      Playlists

      By topic and language.

      Social & Community Manager 1 month

    4. 4

      Tracking

      UTM links.

      Marketing Automations Specialist 1 week

    5. 5

      End screens

      Preview prompt.

      Designer 1 month

    6. 6

      Measure

      Previews and leads.

      Growth Marketer monthly

    First result
    2 quarters
    Cost
    Staff time only
    Owner
    Social & Community Manager

    Smallest test

    Update the top 20 videos.

    Why it works

    Add a link to the matching course preview and the outline offer in every video description, create playlists by topic and language (Arabic and Spanish first), and track preview starts from YouTube.

    Video viewers who start a preview are warm leads for the library.

    Risks and how to handle them

    • Viewers are individuals, not buyers

      Score by work email.

    Evidence

    • Your websiteSpeed and stack: Chrome UX Report (real visitors, 75th percentile) LCP 2.97 s, above the 2.5 s "good" line though 23% faster than before; INP 108 ms; CLS 0.01; so the site does not yet pass Core Web Vitals on load time. Next.js on CloudFront, HubSpot (marketing and chat), Google Analytics. YouTube @knowledgeocity: 9,880 subscribers, 1,180 videos, 3.3 million views.Source
    • Your websiteCourse pages: 27,269 catalogue URLs in 16 languages (English 5,863, Arabic 4,717, Spanish 4,657, German, French and Portuguese about 2,880 each, Simplified Chinese 2,823, Urdu 433); Course, VideoObject and FAQPage structured data; "Preview the first lesson free. Get full access to all 20 lessons." with "Request a demo" or "Sign in" as the only next steps.Source
    • Your websiteLanguage versions (checked October 22, 2026): the marketing sitemap lists 36 Arabic pages (/ar/ homepage, solutions, plans, industries, demo) and the catalogue sitemap 4,717 Arabic course pages, served as lang="ar" dir="rtl". No page we checked (homepage, /ar/, /ar/solutions/kc-lms/, /plans/, English and Arabic course pages) has hreflang tags, the sitemaps have no language alternates, and each page is canonical only to itself.Source
  • 15

    Course previews show what a prospect needs (AML, harassment, safety) and in which language. The SDR team calls and emails at volume; knowing the topic makes every touch specific.

    High impactMedium effort First result in 1 quarter Revenue Operations

    First action

    Track preview starts in HubSpot.

    How to measure it

    Meetings from scored leads

    Now
    –
    Target
    +25%
    By
    1 quarter

    Steps

    1. 1

      Track events

      Preview start and finish.

      Web Developer 1 week

    2. 2

      Send to HubSpot

      Contact timeline.

      Marketing Automations Specialist 1 week

    3. 3

      Score

      Topic and depth.

      Revenue Operations 1 week

    4. 4

      Show to sales

      Contact card.

      Revenue Operations 1 week

    5. 5

      Train

      SDR openers.

      Sales Development Representative 1 week

    6. 6

      Review

      Score accuracy.

      Revenue Operations monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Revenue Operations

    Smallest test

    Show previews on contacts for one SDR.

    Why it works

    Send preview events (course, topic, language) to HubSpot, add them to lead scoring, and show the last three previews on the contact record for SDRs and AEs.

    Specific outreach books more meetings, and high-intent topics rise to the top.

    Risks and how to handle them

    • Privacy expectations

      Track only after consent.

    Evidence

    • Your websiteCourse pages: 27,269 catalogue URLs in 16 languages (English 5,863, Arabic 4,717, Spanish 4,657, German, French and Portuguese about 2,880 each, Simplified Chinese 2,823, Urdu 433); Course, VideoObject and FAQPage structured data; "Preview the first lesson free. Get full access to all 20 lessons." with "Request a demo" or "Sign in" as the only next steps.Source
    • HiringSales hiring for the Middle East: Sales Account Executive - Arabic Speaker (India and Pakistan; "Fluency in both English and Arabic is essential"), Sales Account Executive - MENA (MENA and Jordan) and an Account Executive in Lebanon, all to "identify and target potential new clients within the MENA region" and run walkthroughs; a Sales Development Representative makes "60-70 cold calls per day" and sends "50-60 personalized outreach emails per day" with LinkedIn Sales Navigator.Source
    • HiringEmail Marketing Specialist (posted August 10, 2026): owns demand-generation, nurture and re-engagement email for "HR, L&D, and business decision-makers"; segments by "persona, industry, company size, region, lifecycle stage"; sets up sending domains and authentication; measured on turning engagement "into MQLs, SQLs, and qualified pipeline".Source
  • 16

    KnowledgeCity shows SHRM and HRCI recertification provider badges. HR professionals need credits every year, and HR and L&D leaders are the core buyers for the email program.

    High impactMedium effort First result in 2 quarters Email Marketing Specialist

    First action

    Confirm which sessions can carry credit.

    How to measure it

    Webinar SQLs

    Now
    –
    Target
    20 a month
    By
    2 quarters

    Steps

    1. 1

      Confirm credit rules

      For live sessions.

      Content Accreditation Manager 2 weeks

    2. 2

      Plan topics

      Six months.

      Email Marketing Specialist 1 week

    3. 3

      Promote

      Email and LinkedIn.

      Email Marketing Specialist monthly

    4. 4

      Run

      Monthly.

      Instructional Designer monthly

    5. 5

      Follow up

      Course list and demo.

      Sales Development Representative monthly

    6. 6

      Measure

      SQLs.

      Revenue Operations monthly

    First result
    2 quarters
    Cost
    Presenter time
    Owner
    Email Marketing Specialist

    Smallest test

    Run one session.

    Why it works

    Run a monthly live session on a current HR topic that carries recertification credit, promote it by email and LinkedIn, and follow up with the related course list and a demo offer.

    Credit-bearing sessions attract the exact buyers, and attendance is a strong buying signal.

    Risks and how to handle them

    • Credit rules change

      Check each year.

    Evidence

    • Your websiteProof on the homepage and the Arabic homepage: the same customer logos (Coca-Cola, CVS, US Navy, Mitsubishi Motors, State of California, City of Chicago, Harris County TX, Gwinnett County Public Schools and others), with no logos or stories from the Middle East; badges for SOC 2 Type II, HRCI and SHRM recertification provider, PMI Authorized Training Partner, IIBA and BBB A+. Neither the homepage, the plans page nor the LMS landing page mentions G2 or Capterra.Source
    • HiringEmail Marketing Specialist (posted August 10, 2026): owns demand-generation, nurture and re-engagement email for "HR, L&D, and business decision-makers"; segments by "persona, industry, company size, region, lifecycle stage"; sets up sending domains and authentication; measured on turning engagement "into MQLs, SQLs, and qualified pipeline".Source
    • HiringGrowth Marketer (posted August 31, 2026): owns paid advertising on Google Ads, Meta and LinkedIn and "conversion-rate optimization for landing pages supporting paid advertising and marketplace campaigns"; owns "KnowledgeCity's presence across priority software marketplaces and review platforms such as G2 and Capterra", including rankings, review growth and pay-per-lead programs; judged on MQLs, SQLs and pipeline. "Organic SEO, email marketing, organic social, and editorial strategy are owned by other roles." Works with a Designer, Web Developer, Marketing Automations Specialist, Revenue Operations and a Social & Community Manager.Source

Big bets 3

Larger plays that can change the trajectory.

  • 17

    Every path on the plans page ends in "Request a demo" or "Talk to sales", and there are no prices. TalentLMS leads with "Start free!". Small teams who want 20 seats of compliance training will not wait for a walkthrough.

    High impactHigh effort First result in 3 quarters Head of Product

    First action

    Size demo requests from companies under 50 employees.

    How to measure it

    Self-serve paying teams

    Now
    –
    Target
    100 a month
    By
    3 quarters

    Steps

    1. 1

      Size the segment

      Small-company demos.

      Revenue Operations 2 weeks

    2. 2

      Set the offer

      Seats and price.

      Head of Product 1 month

    3. 3

      Build checkout

      Trial and payment.

      Product Engineer 1 quarter

    4. 4

      Onboarding

      In-product guide.

      Lead Product Designer - AI-Native 1 month

    5. 5

      Launch

      On the plans page.

      Growth Marketer 1 week

    6. 6

      Measure

      Conversion and expansion.

      Revenue Operations monthly

    First result
    3 quarters
    Cost
    Product time
    Owner
    Head of Product

    Smallest test

    Offer a trial to 50 small-team demo requests.

    Why it works

    Offer a self-serve plan for small teams (library plus LMS, card payment, set seat range), with a free trial, while larger buyers keep the demo path. Track conversion and expansion to sales-led plans.

    It opens a segment the sales team cannot serve profitably and feeds expansion leads.

    Risks and how to handle them

    • Cannibalising larger deals

      Cap seats and features.

    Evidence

    • Your websitePlans page: no prices; "Pricing is tailored to your team size and the solutions you choose"; a Full Workforce Platform or single suites (Learn, Comply, Grow); every call to action is "Request a demo" or "Talk to sales"; footer "Carlsbad, CA · Available in multiple languages".Source
    • Competitor researchRivals' own homepages: TalentLMS, "The #1 Cloud LMS Software for Online Learning" with "Start free!"; Docebo, "AI-First LMS for Enterprise Learning & Skills", with hreflang language alternates on its homepage; Vector Solutions, "industry-specific training" and compliance for workforce and risk management.Source
    • HiringAI-native product hiring: a Head of Product for a portfolio of "meta-apps"; a Lead Product Designer - AI-Native (posted October 21, 2026) whose design system must support "theming (company, app, and client branding), localization, right-to-left layouts, and accessibility", WCAG 2.1 AA and "RTL and multilingual experiences" as "first-class"; a Mobile Product Engineer who owns KC Safety, KC LMS and other apps on both stores, including "store presence, user ratings".Source
  • 18

    The design lead must make right-to-left and multilingual "first-class", the catalogue has 4,717 Arabic courses, and sales is hiring for MENA. Buyers there compare on Arabic content, RTL admin screens and local support.

    High impactHigh effort First result in 3 quarters Head of Product

    First action

    Interview ten MENA prospects.

    How to measure it

    MENA qualified pipeline

    Now
    –
    Target
    2x
    By
    3 quarters

    Steps

    1. 1

      Interview

      Ten prospects.

      Sales Account Executive - MENA 1 month

    2. 2

      Define package

      Content, portal, support.

      Head of Product 1 month

    3. 3

      Audit RTL

      Admin and learner screens.

      Lead Product Designer - AI-Native 1 month

    4. 4

      Fill gaps

      Regional topics.

      Head of Product 1 quarter

    5. 5

      Launch

      Arabic pages and decks.

      Growth Marketer 1 month

    6. 6

      Measure

      Pipeline and wins.

      Revenue Operations quarterly

    First result
    3 quarters
    Cost
    Product and content time
    Owner
    Head of Product

    Smallest test

    Audit RTL on the LMS learner screens.

    Why it works

    Define a MENA package: Arabic course bundles by sector, an Arabic-first LMS portal, Arabic support hours and regional references. Research with ten prospects which regional training topics they ask for, and add them to the roadmap.

    A clear regional offer turns translation into a reason to buy.

    Risks and how to handle them

    • Regulatory topics vary by country

      Research per country before claiming coverage.

    Evidence

    • HiringAI-native product hiring: a Head of Product for a portfolio of "meta-apps"; a Lead Product Designer - AI-Native (posted October 21, 2026) whose design system must support "theming (company, app, and client branding), localization, right-to-left layouts, and accessibility", WCAG 2.1 AA and "RTL and multilingual experiences" as "first-class"; a Mobile Product Engineer who owns KC Safety, KC LMS and other apps on both stores, including "store presence, user ratings".Source
    • Your websiteCourse pages: 27,269 catalogue URLs in 16 languages (English 5,863, Arabic 4,717, Spanish 4,657, German, French and Portuguese about 2,880 each, Simplified Chinese 2,823, Urdu 433); Course, VideoObject and FAQPage structured data; "Preview the first lesson free. Get full access to all 20 lessons." with "Request a demo" or "Sign in" as the only next steps.Source
    • HiringSales hiring for the Middle East: Sales Account Executive - Arabic Speaker (India and Pakistan; "Fluency in both English and Arabic is essential"), Sales Account Executive - MENA (MENA and Jordan) and an Account Executive in Lebanon, all to "identify and target potential new clients within the MENA region" and run walkthroughs; a Sales Development Representative makes "60-70 cold calls per day" and sends "50-60 personalized outreach emails per day" with LinkedIn Sales Navigator.Source
  • 19

    KnowledgeCity has a partners page and is hiring AEs in Jordan, Lebanon and remote MENA. Regional training firms and HR consultancies already sell to the companies the AEs are calling.

    High impactHigh effort First result in 4 quarters Sales Account Executive MENA

    First action

    List 20 regional training firms.

    How to measure it

    Partner pipeline

    Now
    –
    Target
    25% of MENA
    By
    4 quarters

    Steps

    1. 1

      List partners

      20 firms.

      Sales Account Executive - MENA 2 weeks

    2. 2

      Design terms

      Margins and support.

      Head of Sales 1 month

    3. 3

      Sales kit

      Arabic decks and demos.

      Sales Account Executive - Arabic Speaker 1 month

    4. 4

      Sign five

      First partners.

      Sales Account Executive - MENA 2 quarters

    5. 5

      Co-brand portals

      Client branding.

      Lead Product Designer - AI-Native 1 month

    6. 6

      Measure

      Pipeline.

      Revenue Operations quarterly

    First result
    4 quarters
    Cost
    Partner margins
    Owner
    Sales Account Executive MENA

    Smallest test

    Sign one partner.

    Why it works

    Recruit five regional partners with a reseller margin, Arabic sales kit and co-branded portals (the design system already supports client branding). Measure partner-sourced pipeline.

    Partners bring trust and reach that a small new team cannot build alone.

    Risks and how to handle them

    • Channel conflict

      Clear account rules.

    Evidence

    • HiringSales hiring for the Middle East: Sales Account Executive - Arabic Speaker (India and Pakistan; "Fluency in both English and Arabic is essential"), Sales Account Executive - MENA (MENA and Jordan) and an Account Executive in Lebanon, all to "identify and target potential new clients within the MENA region" and run walkthroughs; a Sales Development Representative makes "60-70 cold calls per day" and sends "50-60 personalized outreach emails per day" with LinkedIn Sales Navigator.Source
    • HiringAI-native product hiring: a Head of Product for a portfolio of "meta-apps"; a Lead Product Designer - AI-Native (posted October 21, 2026) whose design system must support "theming (company, app, and client branding), localization, right-to-left layouts, and accessibility", WCAG 2.1 AA and "RTL and multilingual experiences" as "first-class"; a Mobile Product Engineer who owns KC Safety, KC LMS and other apps on both stores, including "store presence, user ratings".Source
    • Your websiteProof on the homepage and the Arabic homepage: the same customer logos (Coca-Cola, CVS, US Navy, Mitsubishi Motors, State of California, City of Chicago, Harris County TX, Gwinnett County Public Schools and others), with no logos or stories from the Middle East; badges for SOC 2 Type II, HRCI and SHRM recertification provider, PMI Authorized Training Partner, IIBA and BBB A+. Neither the homepage, the plans page nor the LMS landing page mentions G2 or Capterra.Source

Wildcards 3

Unexpected experiments, each with a cheap way to test it.

  • 20

    KC Studio sells AI dubbing and localisation "into any language", and KnowledgeCity runs its own site and catalogue in seven or more languages. That work is the best demonstration of the product.

    Medium impactLow effort First result in 1 quarter SEO and Content Lead

    First action

    Collect the localisation numbers.

    How to measure it

    KC Studio demos

    Now
    –
    Target
    +30%
    By
    2 quarters

    Steps

    1. 1

      Gather numbers

      Pages, courses, languages.

      SEO and Content Lead 1 week

    2. 2

      Interview team

      Process and time.

      SEO and Content Lead 1 week

    3. 3

      Write

      Case study.

      SEO and Content Lead 2 weeks

    4. 4

      Design

      Before and after.

      Designer 1 week

    5. 5

      Publish

      All languages.

      Web Developer 1 week

    6. 6

      Use

      Outreach and ads.

      Growth Marketer ongoing

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    SEO and Content Lead

    Smallest test

    Write a one-page version.

    Why it works

    Write a case study with numbers (pages, courses, languages, time and cost per language), with before and after examples, and use it in KC Studio pages and outreach.

    Proof from its own use is persuasive and costs nothing to gather.

    Risks and how to handle them

    • Shows rough edges

      Fix hreflang and RTL first.

    Builds on

    Evidence

    • Your websiteHomepage: "The Intelligent Workforce Platform", 13 products in four groups (Learn: KC Library, LMS, Studio; Grow: Performance, Skills, Map; Comply: Safety, Phishing, Docs; Hire: Recruit, Onboard, Talent); KC Library is "60,000+ training videos in multiple languages"; KC Studio offers AI dubbing and localization "into any language"; a language switcher for English, Arabic, German, Spanish, French, Portuguese and Chinese.Source
    • Your websiteLanguage versions (checked October 22, 2026): the marketing sitemap lists 36 Arabic pages (/ar/ homepage, solutions, plans, industries, demo) and the catalogue sitemap 4,717 Arabic course pages, served as lang="ar" dir="rtl". No page we checked (homepage, /ar/, /ar/solutions/kc-lms/, /plans/, English and Arabic course pages) has hreflang tags, the sitemaps have no language alternates, and each page is canonical only to itself.Source
    • Your websiteCourse pages: 27,269 catalogue URLs in 16 languages (English 5,863, Arabic 4,717, Spanish 4,657, German, French and Portuguese about 2,880 each, Simplified Chinese 2,823, Urdu 433); Course, VideoObject and FAQPage structured data; "Preview the first lesson free. Get full access to all 20 lessons." with "Request a demo" or "Sign in" as the only next steps.Source
  • 21

    KC Skills builds AI assessments and links gaps to training. A short public version gives HR leaders a useful result and KnowledgeCity a lead with a stated need.

    Medium impactLow effort First result in 1 quarter Growth Marketer

    First action

    Pick the skill area and questions.

    How to measure it

    Team version requests

    Now
    –
    Target
    100 a month
    By
    2 quarters

    Steps

    1. 1

      Pick skill

      New manager basics.

      Product Engineer 1 week

    2. 2

      Build quiz

      From KC Skills.

      Product Engineer 2 weeks

    3. 3

      Design result

      Courses and offer.

      Designer 1 week

    4. 4

      Publish

      Indexable page.

      Web Developer 1 week

    5. 5

      Promote

      Ads and email.

      Growth Marketer 1 month

    6. 6

      Measure

      Leads and SQLs.

      Revenue Operations monthly

    First result
    1 quarter
    Cost
    Product time
    Owner
    Growth Marketer

    Smallest test

    Launch one quiz.

    Why it works

    Publish a free 10-question check for one skill area (new manager basics), show the result with three recommended courses, and offer a team version in exchange for a work email.

    An interactive tool earns links and leads with a clear topic.

    Risks and how to handle them

    • Seen as a test of individuals

      Frame it as self-check, not evaluation.

    Evidence

    • Your websiteHomepage: "The Intelligent Workforce Platform", 13 products in four groups (Learn: KC Library, LMS, Studio; Grow: Performance, Skills, Map; Comply: Safety, Phishing, Docs; Hire: Recruit, Onboard, Talent); KC Library is "60,000+ training videos in multiple languages"; KC Studio offers AI dubbing and localization "into any language"; a language switcher for English, Arabic, German, Spanish, French, Portuguese and Chinese.Source
    • Your websiteCourse pages: 27,269 catalogue URLs in 16 languages (English 5,863, Arabic 4,717, Spanish 4,657, German, French and Portuguese about 2,880 each, Simplified Chinese 2,823, Urdu 433); Course, VideoObject and FAQPage structured data; "Preview the first lesson free. Get full access to all 20 lessons." with "Request a demo" or "Sign in" as the only next steps.Source
    • HiringGrowth Marketer (posted August 31, 2026): owns paid advertising on Google Ads, Meta and LinkedIn and "conversion-rate optimization for landing pages supporting paid advertising and marketplace campaigns"; owns "KnowledgeCity's presence across priority software marketplaces and review platforms such as G2 and Capterra", including rankings, review growth and pay-per-lead programs; judged on MQLs, SQLs and pipeline. "Organic SEO, email marketing, organic social, and editorial strategy are owned by other roles." Works with a Designer, Web Developer, Marketing Automations Specialist, Revenue Operations and a Social & Community Manager.Source
  • 22

    The homepage logos include the State of California, City of Chicago, Harris County, Gwinnett County Public Schools and other public bodies, and there is a government industry page. Public buyers need procurement documents in one place.

    Medium impactLow effort First result in 1 quarter Head of Sales

    First action

    Collect the documents sales sends public buyers.

    How to measure it

    Public-sector demos

    Now
    –
    Target
    +25%
    By
    2 quarters

    Steps

    1. 1

      Collect documents

      From recent deals.

      Head of Sales 1 week

    2. 2

      Write the page

      Security, accessibility, buying.

      SEO and Content Lead 2 weeks

    3. 3

      Legal review

      Terms.

      Legal 1 week

    4. 4

      Publish

      Linked from government page.

      Web Developer 1 day

    5. 5

      Use

      In proposals.

      Head of Sales ongoing

    6. 6

      Measure

      Demos and cycle time.

      Revenue Operations quarterly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Head of Sales

    Smallest test

    Publish the security and accessibility section.

    Why it works

    Build a page with security (SOC 2 Type II), accessibility, data residency answers, standard contract terms and how to buy, plus public-sector references. Link it from the government industry page and proposals.

    It shortens procurement for a segment where KnowledgeCity already has proof.

    Risks and how to handle them

    • Out-of-date documents

      Review quarterly.

    Evidence

    • Your websiteProof on the homepage and the Arabic homepage: the same customer logos (Coca-Cola, CVS, US Navy, Mitsubishi Motors, State of California, City of Chicago, Harris County TX, Gwinnett County Public Schools and others), with no logos or stories from the Middle East; badges for SOC 2 Type II, HRCI and SHRM recertification provider, PMI Authorized Training Partner, IIBA and BBB A+. Neither the homepage, the plans page nor the LMS landing page mentions G2 or Capterra.Source
    • Your websiteHomepage: "The Intelligent Workforce Platform", 13 products in four groups (Learn: KC Library, LMS, Studio; Grow: Performance, Skills, Map; Comply: Safety, Phishing, Docs; Hire: Recruit, Onboard, Talent); KC Library is "60,000+ training videos in multiple languages"; KC Studio offers AI dubbing and localization "into any language"; a language switcher for English, Arabic, German, Spanish, French, Portuguese and Chinese.Source
    • HiringAI-native product hiring: a Head of Product for a portfolio of "meta-apps"; a Lead Product Designer - AI-Native (posted October 21, 2026) whose design system must support "theming (company, app, and client branding), localization, right-to-left layouts, and accessibility", WCAG 2.1 AA and "RTL and multilingual experiences" as "first-class"; a Mobile Product Engineer who owns KC Safety, KC LMS and other apps on both stores, including "store presence, user ratings".Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

ProgrammableInfo

Turn the research into a list you can act on

These ideas start with finding the right companies. Info finds them and the right person at each, researches every one and drafts the outreach, then asks before it sends.

  • Build this list in Info for idea #8 (opens programmable.info in a new tab)

New accounts: 100,000 free credits with code BETA100K

Find the companies (opens programmable.info in a new tab)
ProgrammableTalk

Fill the events in this plan

These ideas are events. Talk gets registrants for them and tells you who's coming and what their company does before the day.

Plan an event (opens programmable.talk in a new tab)
ProgrammableDigital

Show it, don't just describe it

These ideas need something to show: a demo, a video, an animation, graphics or a deck. Digital turns screenshots or the site into all of them, in the company's own brand.

Make a demo (opens programmable.digital in a new tab)
More example playbooks and reviews

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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 23, 2026, and cites them throughout. KnowledgeCity did not commission, review or endorse it, and Programmable is not affiliated with KnowledgeCity. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how KnowledgeCity runs its business.

Something wrong, or do you represent KnowledgeCity? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 305 ideas

    hreflang and Arabic landing pages, G2 and Capterra proof, course-preview leads, Middle East proof on /ar/ and consistent company facts.

  2. Days 31 to 6011 ideas

    Arabic blog posts, persona and Arabic nurture, Arabic outbound and paid tests, industry and comparison pages, speed, app ratings, YouTube, preview-based scoring and HR credit webinars.

  3. Days 61 to 906 ideas

    Start the bets: a self-serve plan, a MENA package and regional partners; publish the localisation case study, a skills check and a public-sector buying page.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value A large ready-made course library. The most cited problem: proving training compliance.

  • Compliance tracking with audit-ready records
  • Training a deskless or multilingual workforce
  • In their words: “LMS”

Market

Competitive landscape

4 competitors compared: TalentLMS, Docebo, Vector Solutions and KnowBe4.

  • Gap to exploit: Arabic-first workforce training with an RTL LMS
  • TalentLMS: Smaller built-in library
  • Docebo: Higher cost and complexity

Hiring signals

KnowledgeCity is hiring for three growth moves: a Growth Marketer for paid ads, landing pages and G2/Capterra (ideas 1, 2, 3, 9, 10, 21), an Email Marketing Specialist for persona nurture and SQLs (ideas 7, 16), and a…

  • Growth Marketer: Paid ads, landing-page CRO, G2 and Capterra. Ideas 1, 2, 3, 9, 10.
  • Email Marketing Specialist: Segmented nurture that produces SQLs. Ideas 7, 16.
  • Sales Account Executive - Arabic Speaker: Arabic-speaking sellers for MENA. Ideas 1, 4, 8.

From the team that wrote this playbook

All products
  • ProgrammableAgencyWorking AI systems in days, not quarters (opens programmable.agency in a new tab)
  • ProgrammableInfoAn agent that finds, researches and asks first (opens programmable.info in a new tab)
  • ProgrammableDigitalScreenshots in, an animated product demo out (opens programmable.digital in a new tab)
  • ProgrammableWatchKnow the day a supplier falls out of compliance (opens programmable.watch in a new tab)
  • ProgrammableTalkGet registrants for your events, and know who’s coming (opens programmable.talk in a new tab)
  • ProgrammablePageText what you need, your customer gets a page that works (opens programmable.page in a new tab)
  • ProgrammableCommunityForums with labelled AI members, never empty (opens programmable.community in a new tab)
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