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  • The brief
  • Start here
  • Idea portfolio
  • Effort vs impact
  • This week · 7
  • This quarter · 11
  • Big bets · 3
  • Wildcards · 3
  • How we can help
Generated Oct 21, 2026
  1. Programmable
  2. Playbooks
  3. Nutricost
Nutricost logo

growth playbook · Oct 21, 2026

nutricost.com (opens in a new tab)

Nutricost growth playbook

Diagnosis

Nutricost has a large catalogue, low prices, thousands of real reviews (1,761 on creatine alone, 87% five-star), HSA/FSA checkout, subscriptions, an app and a site that real visitors find fast.

The gaps are about trust and findability: product pages show randomly generated "sold" and "people looking" numbers, Best Sellers contains almost every product, HSA/FSA and the pet range are not in the menu, quizzes are hidden and old seasonal collections are still live.

This playbook replaces the random counters with real proof, opens HSA/FSA and pets, fixes collections, then adds per-serving pricing, run-out reminders, product data for AI shopping, video and ambassadors, and bets on public lot testing, creatine for women and college athletics.

Growth Score

7/10

Biggest Opportunity

Back the "Trust the Quality" promise with things shoppers can check: real review and sales figures, per-serving prices and lot-level test results.

Biggest Risk

Value supplement shoppers compare BulkSupplements, NOW Foods and Amazon listings in seconds, so any claim that looks invented or any quality doubt costs the sale.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Swap the random "sold in last hours" and "people looking" counters for the real proof the pages already have

    Delete the two Math.random() lines from the product template on a duplicate theme and preview the creatine page.

    High impact First result in 2 weeks
  2. 2

    Give HSA/FSA shoppers a front door: menu link, homepage banner and a year-end email

    Add an HSA/FSA link to the main menu today.

    High impact First result in 2 weeks
  3. 3

    Make "Best Sellers" mean best sellers again

    Export last 30 days of units by product and pick the top 24.

    Medium impact First result in 1 week

02

Your idea portfolio

24 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 8 ideas are marked Unexpected: plays you are unlikely to have tried.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 2Big bets · 5Fill-ins · 12Reconsider · 5
Effort →

Showing 24 of 24 ideas

This week 7

Quick wins with a clear first action.

  • 01

    On Nutricost product pages, "_ sold in last _ hours" and "_ People looking for this product right now" are filled by Math.random(): 1 to 4 sold, 1 to 24 hours, 1 to 20 viewers, different on every reload. On the creatine page that sits a few lines above 1,761 real reviews, 87% of them five-star. For a brand whose tagline is "Trust the Quality", invented numbers are a risk any shopper who reloads the page can spot, and they hide stronger, true signals.

    High impactLow effort First result in 2 weeks Director of Ecommerce

    First action

    Delete the two Math.random() lines from the product template on a duplicate theme and preview the creatine page.

    How to measure it

    Add-to-cart rate on product pages

    Now
    –
    Target
    equal or better than today
    By
    30 days

    Steps

    1. 1

      Find the snippets

      Locate the orderMsg and userViewMsg blocks in the product template.

      Shopify Developer 1 hour

    2. 2

      Pull real figures

      30-day units per product from Shopify and review stats from Judge.me.

      Director of Ecommerce 1 day

    3. 3

      Design the proof block

      Stars, review count, five-star share, units this month, guarantee.

      Brand Manager 1 day

    4. 4

      Build it

      A theme section fed by product metafields, refreshed nightly.

      Shopify Developer 3 days

    5. 5

      Set floors

      Hide units-sold on products below a minimum.

      Director of Ecommerce 1 hour

    6. 6

      Test

      New block vs no counters on product pages.

      Director of Ecommerce 2 weeks

    7. 7

      Roll out

      All 760 product pages.

      Shopify Developer 1 day

    First result
    2 weeks
    Cost
    Developer time only
    Owner
    Director of Ecommerce

    Smallest test

    Remove the counters on the creatine page only for two weeks and compare add-to-cart rate.

    Why it works

    Remove the two random scripts from the product template. In their place show real figures: the Judge.me review count and five-star share, units sold in the last 30 days from Shopify orders (shown only above a floor, such as "2,000+ sold this month"), subscriber count from Recharge, and the 60-day guarantee. Keep the stock message only for genuinely low stock. A/B test the new block against a version with no counters, so the decision rests on conversion data.

    Real numbers are bigger and more believable than 1 to 4 sold. Review volume and star share are among the strongest drivers of supplement conversion, and true claims cannot backfire in reviews, social posts or a retailer audit.

    Ready to use

    ChecklistReal proof block

    [ ] Remove random "sold in last hours" script
    [ ] Remove random "people looking" script
    [ ] Stars + review count (Judge.me)
    [ ] Five-star share
    [ ] Units sold in 30 days, rounded, above a floor
    [ ] Subscribers (Recharge), if large
    [ ] 60-day money-back guarantee
    [ ] Low-stock note only when stock is truly low

    Risks and how to handle them

    • Conversion dips without urgency

      Test first; real review counts usually outperform generic urgency.

    • Units sold reveals volume

      Show rounded bands, not exact figures.

    Evidence

    • Your websiteProduct pages (creatine monohydrate and iron, checked October 20, 2026): the line "_ sold in last _ hours" is filled by a script with Math.random() (1 to 4 sold, 1 to 24 hours), and "_ People looking for this product right now" with a random 1 to 20 that changes on a timer. The numbers are different on every page load and are not tied to orders or visitors.Source
    • Your websiteCreatine monohydrate page: $18.97, 15 flavors and 4 sizes (27 options), "1761 reviews", 87% five-star (1,540) and 10% four-star (183); an HSA/FSA box; a Recharge subscription widget; multi-buy pricing (save 15% on 2, 20% on 3); a 60-day money-back guarantee; returns protection for store credit offered at $2.98 at checkout.Source
    • Your websiteHomepage: title "Nutricost - Trust the Quality, Love the Price"; meta description begins "Nutricost is commited to providing quality products"; free continental US shipping over $59; 60-Day Money Back Guarantee; collection tiles include "Best Sellers 615 Products"; "Thousands of 5-Star Reviews and Counting", including a customer who switched whey brands when another company's prices "skyrocketed because of tariffs"; footer "© 2025 Nutricost"; no link to HSA/FSA, pets or the quizzes.Source
  • 02

    664 products sit in an HSA/FSA Eligible collection and product pages explain the four-step HSA/FSA checkout, but the menu and homepage never mention it. Shoppers with pre-tax health money only find out on a product page, if they scroll to it.

    High impactLow effort First result in 2 weeks Retention and Email Manager

    First action

    Add an HSA/FSA link to the main menu today.

    How to measure it

    HSA/FSA orders

    Now
    –
    Target
    +50%
    By
    90 days

    Steps

    1. 1

      Menu and bar

      Add HSA/FSA to the menu and top bar.

      Shopify Developer 1 hour

    2. 2

      Homepage tile

      Link the 664-product collection.

      Merchandising Manager 1 hour

    3. 3

      Explainer page

      The four steps, eligibility, FAQs.

      Content and SEO Manager 2 days

    4. 4

      Email

      Plan-year reminder to past buyers.

      Retention and Email Manager 2 days

    5. 5

      Search test

      Small budget on HSA/FSA queries.

      Performance Marketing Manager 2 weeks

    6. 6

      Measure

      HSA/FSA checkout share each week.

      Director of Ecommerce weekly

    First result
    2 weeks
    Cost
    Small ad test budget
    Owner
    Retention and Email Manager

    Smallest test

    Send the HSA/FSA email to one segment and count HSA/FSA checkouts.

    Why it works

    Add "HSA/FSA" to the main menu and the free-shipping bar, put a homepage tile on the collection, and write a short explainer page from the four steps already on product pages. In Klaviyo, send an HSA/FSA email to past buyers before the end of the plan year for customers whose FSA balance expires December 31, and run a paid search test on "HSA eligible supplements" type queries to the collection.

    Pre-tax money changes the price a shopper pays, and it is spent with less hesitation. Nutricost has already done the hard part (eligibility and checkout); it only needs to tell people.

    Risks and how to handle them

    • Eligibility misunderstood

      Keep "for qualified customers" wording and link the provider's rules.

    Evidence

    • Your websiteProduct pages show "HSA/FSA eligible for qualified customers" with four steps: check out as guest, select HSA/FSA at checkout, complete a health assessment, pay with HSA/FSA or credit card. A collection page "HSA/FSA Eligible" exists, but the menu and homepage do not link it.Source
    • Your catalogueCollections feed (84 collections): Best Sellers holds 736 products, New Products 736, All items 737 and The Big Deal Collection 671, out of 760 products; HSA/FSA Eligible holds 664. Past seasonal collections are still live, such as "Back to School Sale 2025", "Father's Day", "St Patty's Sale" and "Daylight Savings", and "Fight Bundle" has 0 products.Source
    • Your catalogueProduct feed: 760 products and 1,335 variants, all under the Nutricost brand; prices from $4.95 to $300, median $17.97; 597 products tagged hsa-fsa-eligible; 68 products are sold out in every size and flavor; 583 products have no product type set.Source
  • 03

    The Best Sellers collection holds 736 of 760 products, the same as New Products (736) and All items (737); the homepage tile says "Best Sellers 615 Products". A shopper who clicks it to see what most people buy gets the whole store.

    Medium impactLow effort First result in 1 week Merchandising Manager

    First action

    Export last 30 days of units by product and pick the top 24.

    How to measure it

    Best Sellers page conversion

    Now
    –
    Target
    +20%
    By
    60 days

    Steps

    1. 1

      Rank products

      30-day units by product.

      Director of Ecommerce 1 hour

    2. 2

      Retag

      Tag the top 24 to 36.

      Merchandising Manager 1 hour

    3. 3

      Automate

      Weekly Shopify Flow to update tags.

      Shopify Developer 1 day

    4. 4

      Fix New Products

      Launched in the last 90 days only.

      Merchandising Manager 1 hour

    5. 5

      Category badges

      Real rank in each category.

      Shopify Developer 2 days

    6. 6

      Measure

      Page conversion and exits.

      Director of Ecommerce weekly

    First result
    1 week
    Cost
    $0
    Owner
    Merchandising Manager

    Smallest test

    Retag the top 24 by hand today.

    Why it works

    Rebuild Best Sellers as the top 24 to 36 products by 30-day units, refreshed weekly (a smart collection on a "best seller" tag set by a scheduled flow), and New Products as items launched in the last 90 days. Add "#1 in Creatine" type badges from real ranks inside each category.

    A short list answers "what should I try first?" and lifts conversion for first-time visitors facing 760 products.

    Risks and how to handle them

    • Same products always win

      Add a "rising" row for fast-growing products.

    Evidence

    • Your catalogueCollections feed (84 collections): Best Sellers holds 736 products, New Products 736, All items 737 and The Big Deal Collection 671, out of 760 products; HSA/FSA Eligible holds 664. Past seasonal collections are still live, such as "Back to School Sale 2025", "Father's Day", "St Patty's Sale" and "Daylight Savings", and "Fight Bundle" has 0 products.Source
    • Your websiteHomepage: title "Nutricost - Trust the Quality, Love the Price"; meta description begins "Nutricost is commited to providing quality products"; free continental US shipping over $59; 60-Day Money Back Guarantee; collection tiles include "Best Sellers 615 Products"; "Thousands of 5-Star Reviews and Counting", including a customer who switched whey brands when another company's prices "skyrocketed because of tariffs"; footer "© 2025 Nutricost"; no link to HSA/FSA, pets or the quizzes.Source
    • Your catalogueProduct feed: 760 products and 1,335 variants, all under the Nutricost brand; prices from $4.95 to $300, median $17.97; 597 products tagged hsa-fsa-eligible; 68 products are sold out in every size and flavor; 583 products have no product type set.Source
  • 04

    "Back to School Sale 2025", "Father's Day", "St Patty's Sale" and "Daylight Savings" collections are still live, and "Fight Bundle" has no products. Searchers and shoppers who land on them see an old promotion or an empty page.

    Medium impactLow effort First result in 1 week Content and SEO Manager

    First action

    Redirect the 2025 back-to-school collection to the current sale.

    How to measure it

    Outdated or empty collections

    Now
    –
    Target
    0
    By
    2 weeks

    Steps

    1. 1

      List

      Collections with dates, holidays or 0 products.

      Content and SEO Manager 1 hour

    2. 2

      Map

      Pick a live destination for each.

      Merchandising Manager 1 hour

    3. 3

      Redirect

      Shopify URL redirects.

      Shopify Developer 1 hour

    4. 4

      Unpublish

      From the online store channel.

      Merchandising Manager 1 hour

    5. 5

      Set a rule

      Unpublish at sale end.

      Merchandising Manager 1 day

    6. 6

      Check

      Search Console for 404s.

      Content and SEO Manager monthly

    First result
    1 week
    Cost
    $0
    Owner
    Content and SEO Manager

    Smallest test

    Redirect three outdated collections today.

    Why it works

    List every collection with a date or holiday in its name, redirect each to the current matching collection (sale, protein, gifts), hide the empty ones, and set a rule that seasonal collections are unpublished when the sale ends.

    Stale promotions erode trust and waste search equity that could point at live collections.

    Risks and how to handle them

    • Next year's sale needs the page

      Reuse one evergreen URL per season and change the content.

    Evidence

    • Your catalogueCollections feed (84 collections): Best Sellers holds 736 products, New Products 736, All items 737 and The Big Deal Collection 671, out of 760 products; HSA/FSA Eligible holds 664. Past seasonal collections are still live, such as "Back to School Sale 2025", "Father's Day", "St Patty's Sale" and "Daylight Savings", and "Fight Bundle" has 0 products.Source
  • 05

    The sitemap has a Nutricost Pets hub and seven pet product pages (salmon oil, joint, calming and more) and the feed has 9 pet products, but the main menu and homepage have no pets item. Dog owners among Nutricost's existing buyers cannot discover the range.

    Medium impactLow effort First result in 2 weeks Merchandising Manager

    First action

    Add the Pets menu item.

    How to measure it

    Pet range revenue

    Now
    –
    Target
    2x
    By
    90 days

    Steps

    1. 1

      Menu item

      Pets with the hub page.

      Shopify Developer 1 hour

    2. 2

      Homepage tile

      Rotate in the collection row.

      Merchandising Manager 1 hour

    3. 3

      Cross-sell

      On joint and omega-3 pages.

      Shopify Developer 1 day

    4. 4

      Email

      Joint and omega-3 buyers.

      Retention and Email Manager 2 days

    5. 5

      Reviews

      Ask pet buyers for photos.

      Retention and Email Manager 2 weeks

    6. 6

      Measure

      Pet revenue and attach rate.

      Director of Ecommerce monthly

    First result
    2 weeks
    Cost
    $0
    Owner
    Merchandising Manager

    Smallest test

    Add the menu item and watch pet page visits for two weeks.

    Why it works

    Add a Pets item to the menu, a homepage tile and a cross-sell block on joint and fish oil pages ("for your dog, too"). Email past buyers of joint support and omega-3 who also bought pet accessories or answered a pet question.

    Many supplement buyers are pet owners, and cross-selling to existing customers is the cheapest way to grow a new range.

    Risks and how to handle them

    • Low pet stock

      Check inventory before the email.

    Evidence

    • SitemapPages in the sitemap (47): a Nutricost Pets hub and seven pet product pages (salmon oil, seasonal allergy, hip and joint, skin and coat, multi-functional, calming), a sleep quiz and a stress quiz (Quiz Kit), a fiber calculator, an electrolyte survey, a "Nutriclub" rewards page, an ambassador page, about a dozen single-product offer pages (omega-3, CoQ10, NAD and resveratrol, L-theanine, electrolytes) and giveaways such as an e-bike giveaway. The feed has 9 Nutricost Pets products; the main menu has no pets item.Source
    • Your websiteHomepage: title "Nutricost - Trust the Quality, Love the Price"; meta description begins "Nutricost is commited to providing quality products"; free continental US shipping over $59; 60-Day Money Back Guarantee; collection tiles include "Best Sellers 615 Products"; "Thousands of 5-Star Reviews and Counting", including a customer who switched whey brands when another company's prices "skyrocketed because of tariffs"; footer "© 2025 Nutricost"; no link to HSA/FSA, pets or the quizzes.Source
    • Your catalogueProduct feed: 760 products and 1,335 variants, all under the Nutricost brand; prices from $4.95 to $300, median $17.97; 597 products tagged hsa-fsa-eligible; 68 products are sold out in every size and flavor; 583 products have no product type set.Source
  • 06

    Nutricost already has a sleep quiz, a stress quiz and a fiber calculator, but the homepage and product pages do not link them. With 760 products, a quiz is the fastest route from "I can't sleep" to the right bottle.

    Medium impactLow effort First result in 2 weeks Retention and Email Manager

    First action

    Link the sleep quiz from the Sleep collection page.

    How to measure it

    Quiz-to-order conversion

    Now
    –
    Target
    8%
    By
    60 days

    Steps

    1. 1

      Link

      Sleep, stress and digestive collections.

      Shopify Developer 1 hour

    2. 2

      Menu

      A "Find your supplement" item.

      Shopify Developer 1 hour

    3. 3

      Email capture

      At the result.

      Retention and Email Manager 1 day

    4. 4

      Bundles

      Result-based bundles.

      Merchandising Manager 2 days

    5. 5

      Klaviyo flow

      Follow-up by quiz answer.

      Retention and Email Manager 1 week

    6. 6

      Measure

      Completions and orders.

      Director of Ecommerce weekly

    First result
    2 weeks
    Cost
    $0
    Owner
    Retention and Email Manager

    Smallest test

    Link one quiz and count completions for two weeks.

    Why it works

    Add the quizzes to the Sleep, stress and digestive collection pages and to the menu, capture email at the result with a product bundle, and feed answers into Klaviyo for follow-up.

    Guided selling turns browsers into buyers and gives email flows a reason to personalize.

    Risks and how to handle them

    • Health claims in results

      Keep result copy within structure-function wording and the FDA disclaimer.

    Evidence

    • SitemapPages in the sitemap (47): a Nutricost Pets hub and seven pet product pages (salmon oil, seasonal allergy, hip and joint, skin and coat, multi-functional, calming), a sleep quiz and a stress quiz (Quiz Kit), a fiber calculator, an electrolyte survey, a "Nutriclub" rewards page, an ambassador page, about a dozen single-product offer pages (omega-3, CoQ10, NAD and resveratrol, L-theanine, electrolytes) and giveaways such as an e-bike giveaway. The feed has 9 Nutricost Pets products; the main menu has no pets item.Source
    • Your websiteHomepage: title "Nutricost - Trust the Quality, Love the Price"; meta description begins "Nutricost is commited to providing quality products"; free continental US shipping over $59; 60-Day Money Back Guarantee; collection tiles include "Best Sellers 615 Products"; "Thousands of 5-Star Reviews and Counting", including a customer who switched whey brands when another company's prices "skyrocketed because of tariffs"; footer "© 2025 Nutricost"; no link to HSA/FSA, pets or the quizzes.Source
    • programmable.infoStack: Shopify with Klaviyo email, Judge.me reviews, Recharge subscriptions, UpPromote affiliates, Microsoft Clarity and Google Analytics; Shop Pay, Apple Pay, Amazon Pay and Venmo; 60-day free returns; ships internationally; 61 homepage images have no alt text; no favicon detected on the homepage.Source
  • 07

    The homepage meta description, which search results show, says "commited", the footer still says "© 2025", and 61 homepage images have no alt text. Small, but it is the first thing searchers and screen-reader users meet.

    Low impactLow effort First result in 1 week Content and SEO Manager

    First action

    Rewrite the homepage meta description.

    How to measure it

    Search click-through

    Now
    –
    Target
    +5%
    By
    60 days

    Steps

    1. 1

      Description

      New homepage meta description.

      Content and SEO Manager 1 hour

    2. 2

      Copyright

      Automatic year in the footer.

      Shopify Developer 15 minutes

    3. 3

      Alt text

      61 homepage images.

      Content and SEO Manager 1 day

    4. 4

      Favicon

      Check the homepage favicon tag.

      Shopify Developer 15 minutes

    5. 5

      Banner rule

      Alt text required for new banners.

      Merchandising Manager 1 hour

    6. 6

      Measure

      Search Console click-through.

      Content and SEO Manager monthly

    First result
    1 week
    Cost
    $0
    Owner
    Content and SEO Manager

    Smallest test

    Fix the typo today.

    Why it works

    Rewrite the description around the tagline, the 60-day guarantee and HSA/FSA; make the copyright year automatic; add alt text to homepage images and set a rule for new banners.

    A clean search snippet lifts click-through, and alt text helps accessibility and image search.

    Risks and how to handle them

    • None significant

      Review copy before publishing.

    Evidence

    • Your websiteHomepage: title "Nutricost - Trust the Quality, Love the Price"; meta description begins "Nutricost is commited to providing quality products"; free continental US shipping over $59; 60-Day Money Back Guarantee; collection tiles include "Best Sellers 615 Products"; "Thousands of 5-Star Reviews and Counting", including a customer who switched whey brands when another company's prices "skyrocketed because of tariffs"; footer "© 2025 Nutricost"; no link to HSA/FSA, pets or the quizzes.Source
    • programmable.infoStack: Shopify with Klaviyo email, Judge.me reviews, Recharge subscriptions, UpPromote affiliates, Microsoft Clarity and Google Analytics; Shop Pay, Apple Pay, Amazon Pay and Venmo; 60-day free returns; ships internationally; 61 homepage images have no alt text; no favicon detected on the homepage.Source

This quarter 11

The core plays for the next three months.

  • 08

    Nutricost's promise is "Love the Price", with a median price of $17.97 across 760 products. Value shoppers compare cost per serving, but the cards show only the bottle price, so a 1 kg tub looks more expensive than a 300 g one.

    High impactMedium effort First result in 1 month Merchandising Manager

    First action

    Calculate price per serving for the top 50 products.

    How to measure it

    AOV

    Now
    –
    Target
    +8%
    By
    2 quarters

    Steps

    1. 1

      Collect servings

      From labels into metafields.

      Director of Ecommerce 2 weeks

    2. 2

      Show on cards

      Collection and search results.

      Shopify Developer 1 week

    3. 3

      Show on pages

      Next to price and size.

      Shopify Developer 1 week

    4. 4

      Sort option

      By price per serving.

      Shopify Developer 1 week

    5. 5

      Ads

      Per-serving price in creative.

      Performance Marketing Manager 2 weeks

    6. 6

      Measure

      Size mix and AOV.

      Director of Ecommerce monthly

    First result
    1 month
    Cost
    Data entry time
    Owner
    Merchandising Manager

    Smallest test

    Show per-serving price on creatine and magnesium first.

    Why it works

    Store servings per container in a metafield, show "$0.19 per serving" on cards and product pages, and add a sort by price per serving. Use it in ads and on comparison content against bigger-name brands.

    Making the value visible is the strongest proof of the brand promise and nudges shoppers to larger sizes.

    Risks and how to handle them

    • Inconsistent serving sizes

      Use label servings only.

    Evidence

    • Your websiteCreatine monohydrate page: $18.97, 15 flavors and 4 sizes (27 options), "1761 reviews", 87% five-star (1,540) and 10% four-star (183); an HSA/FSA box; a Recharge subscription widget; multi-buy pricing (save 15% on 2, 20% on 3); a 60-day money-back guarantee; returns protection for store credit offered at $2.98 at checkout.Source
    • Your catalogueProduct feed: 760 products and 1,335 variants, all under the Nutricost brand; prices from $4.95 to $300, median $17.97; 597 products tagged hsa-fsa-eligible; 68 products are sold out in every size and flavor; 583 products have no product type set.Source
    • Your websiteHomepage: title "Nutricost - Trust the Quality, Love the Price"; meta description begins "Nutricost is commited to providing quality products"; free continental US shipping over $59; 60-Day Money Back Guarantee; collection tiles include "Best Sellers 615 Products"; "Thousands of 5-Star Reviews and Counting", including a customer who switched whey brands when another company's prices "skyrocketed because of tariffs"; footer "© 2025 Nutricost"; no link to HSA/FSA, pets or the quizzes.Source
  • 09

    A 500 g creatine tub at 5 g a serving lasts 100 days; a 120-capsule bottle at 2 a day lasts 60. Nutricost has Recharge subscriptions and Klaviyo, but generic reminders arrive too early or too late.

    High impactMedium effort First result in 1 month Retention and Email Manager

    First action

    Compute days of supply for the top 20 products.

    How to measure it

    90-day repeat rate

    Now
    –
    Target
    +15%
    By
    2 quarters

    Steps

    1. 1

      Days of supply

      Servings and daily dose per variant.

      Director of Ecommerce 2 weeks

    2. 2

      Metafields

      Store per variant.

      Shopify Developer 1 week

    3. 3

      Klaviyo flow

      Run-out reminder.

      Retention and Email Manager 1 week

    4. 4

      Recharge default

      Interval equals supply.

      Retention and Email Manager 1 day

    5. 5

      Test

      Against current reminders.

      Retention and Email Manager 1 month

    6. 6

      Extend

      All consumables.

      Retention and Email Manager 1 quarter

    First result
    1 month
    Cost
    Staff time only
    Owner
    Retention and Email Manager

    Smallest test

    Run the flow for creatine buyers only.

    Why it works

    Calculate days of supply per variant, trigger a Klaviyo reminder five days before run-out with a one-click reorder and a subscription offer, and in Recharge default the interval to the supply length.

    Reminders that arrive when the product runs out convert far better and lift subscription take-up.

    Risks and how to handle them

    • Customers dose differently

      Let them adjust the reminder date.

    Evidence

    • Your websiteCreatine monohydrate page: $18.97, 15 flavors and 4 sizes (27 options), "1761 reviews", 87% five-star (1,540) and 10% four-star (183); an HSA/FSA box; a Recharge subscription widget; multi-buy pricing (save 15% on 2, 20% on 3); a 60-day money-back guarantee; returns protection for store credit offered at $2.98 at checkout.Source
    • programmable.infoStack: Shopify with Klaviyo email, Judge.me reviews, Recharge subscriptions, UpPromote affiliates, Microsoft Clarity and Google Analytics; Shop Pay, Apple Pay, Amazon Pay and Venmo; 60-day free returns; ships internationally; 61 homepage images have no alt text; no favicon detected on the homepage.Source
    • Your catalogueProduct feed: 760 products and 1,335 variants, all under the Nutricost brand; prices from $4.95 to $300, median $17.97; 597 products tagged hsa-fsa-eligible; 68 products are sold out in every size and flavor; 583 products have no product type set.Source
  • 10

    Creatine monohydrate comes in 15 flavors and 4 sizes, 27 options in one dropdown. First-time buyers do not know which flavor to pick, and the "Try First (Flavors)" collection of 74 products shows the problem is store-wide.

    Medium impactMedium effort First result in 1 month Shopify Developer

    First action

    Tag the last 500 creatine reviews by flavor.

    How to measure it

    Conversion on flavored products

    Now
    –
    Target
    +10%
    By
    2 quarters

    Steps

    1. 1

      Add a review field

      Flavor bought.

      Customer Experience Manager 1 day

    2. 2

      Tag past reviews

      Top 10 products.

      Customer Experience Manager 2 weeks

    3. 3

      Picker badges

      Rating and most chosen.

      Shopify Developer 2 weeks

    4. 4

      Sampler default

      For first orders.

      Merchandising Manager 1 week

    5. 5

      Test

      Picker with and without ratings.

      Director of Ecommerce 1 month

    6. 6

      Roll out

      All flavored products.

      Shopify Developer 1 quarter

    First result
    1 month
    Cost
    Developer time
    Owner
    Shopify Developer

    Smallest test

    Show the most chosen flavor on one product.

    Why it works

    Ask reviewers which flavor they bought, show a flavor rating and "most chosen" badge in the picker, and offer the stick-pack variety as the default for first orders.

    Lower choice anxiety and fewer flavor-based returns.

    Risks and how to handle them

    • Few reviews per flavor

      Show ratings only above 20 reviews.

    Evidence

    • Your websiteCreatine monohydrate page: $18.97, 15 flavors and 4 sizes (27 options), "1761 reviews", 87% five-star (1,540) and 10% four-star (183); an HSA/FSA box; a Recharge subscription widget; multi-buy pricing (save 15% on 2, 20% on 3); a 60-day money-back guarantee; returns protection for store credit offered at $2.98 at checkout.Source
    • Your catalogueCollections feed (84 collections): Best Sellers holds 736 products, New Products 736, All items 737 and The Big Deal Collection 671, out of 760 products; HSA/FSA Eligible holds 664. Past seasonal collections are still live, such as "Back to School Sale 2025", "Father's Day", "St Patty's Sale" and "Daylight Savings", and "Fight Bundle" has 0 products.Source
  • 11

    68 products are sold out in every size and flavor. Shoppers who reach them leave, and their interest is lost.

    Medium impactLow effort First result in 2 weeks Retention and Email Manager

    First action

    Turn on Klaviyo back-in-stock for the 68 products.

    How to measure it

    Recovered orders from alerts

    Now
    –
    Target
    20% of signups
    By
    1 quarter

    Steps

    1. 1

      Enable alerts

      Klaviyo back-in-stock.

      Retention and Email Manager 1 day

    2. 2

      Substitutes

      Closest in-stock product.

      Merchandising Manager 1 week

    3. 3

      Exclude from ads

      Sold-out products.

      Performance Marketing Manager 1 day

    4. 4

      Exclude from Best Sellers

      Until restocked.

      Merchandising Manager 1 day

    5. 5

      Share demand

      Signups with planning.

      Director of Ecommerce weekly

    6. 6

      Measure

      Recovered orders.

      Retention and Email Manager monthly

    First result
    2 weeks
    Cost
    $0
    Owner
    Retention and Email Manager

    Smallest test

    Enable alerts on the 10 most-visited sold-out pages.

    Why it works

    Add a back-in-stock signup on sold-out pages through Klaviyo, show the closest in-stock alternative, and remove sold-out items from Best Sellers and ads until restocked.

    Captures demand during stockouts and tells the planning team what to restock first.

    Risks and how to handle them

    • Products discontinued

      Redirect discontinued items to a substitute.

    Evidence

    • Your catalogueProduct feed: 760 products and 1,335 variants, all under the Nutricost brand; prices from $4.95 to $300, median $17.97; 597 products tagged hsa-fsa-eligible; 68 products are sold out in every size and flavor; 583 products have no product type set.Source
    • programmable.infoStack: Shopify with Klaviyo email, Judge.me reviews, Recharge subscriptions, UpPromote affiliates, Microsoft Clarity and Google Analytics; Shop Pay, Apple Pay, Amazon Pay and Venmo; 60-day free returns; ships internationally; 61 homepage images have no alt text; no favicon detected on the homepage.Source
  • 12

    Nutricost already publishes agent instructions and a shopping protocol endpoint for AI assistants, but 583 of 760 products have no product type, and attributes such as form (capsule, powder, gummy), serving size, dietary claims and HSA/FSA eligibility live in tags or text. Assistants and Shopping filters match on structured fields.

    High impactMedium effort First result in 1 month Director of Ecommerce

    First action

    Set product types for the top 100 products.

    How to measure it

    Google Shopping clicks

    Now
    –
    Target
    +20%
    By
    2 quarters

    Steps

    1. 1

      Define fields

      Type, form, servings, diet, HSA/FSA.

      Director of Ecommerce 1 week

    2. 2

      Fill top 100

      From labels.

      Merchandising Manager 2 weeks

    3. 3

      Fill the rest

      760 products.

      Merchandising Manager 1 month

    4. 4

      Feed and schema

      Merchant feed and product schema.

      Shopify Developer 2 weeks

    5. 5

      Check assistants

      20 queries monthly.

      Content and SEO Manager monthly

    6. 6

      Measure

      Shopping clicks and orders.

      Director of Ecommerce monthly

    First result
    1 month
    Cost
    Staff time
    Owner
    Director of Ecommerce

    Smallest test

    Fill types for creatine and magnesium products and check the feed.

    Why it works

    Set product type and category for every product, add metafields for form, servings, diet (vegan, gluten-free, non-GMO where true) and HSA/FSA, and include them in the Google Merchant feed and product schema. Check monthly how assistants answer "cheapest creatine monohydrate" and similar queries.

    Structured data decides whether a product is shown when a shopper or an assistant filters, and Nutricost wins on price once it is in the comparison.

    Risks and how to handle them

    • Claims must be accurate

      Use only label-backed attributes.

    Evidence

    • Your catalogueProduct feed: 760 products and 1,335 variants, all under the Nutricost brand; prices from $4.95 to $300, median $17.97; 597 products tagged hsa-fsa-eligible; 68 products are sold out in every size and flavor; 583 products have no product type set.Source
    • Your websiteProduct pages show "HSA/FSA eligible for qualified customers" with four steps: check out as guest, select HSA/FSA at checkout, complete a health assessment, pay with HSA/FSA or credit card. A collection page "HSA/FSA Eligible" exists, but the menu and homepage do not link it.Source
    • programmable.infoStack: Shopify with Klaviyo email, Judge.me reviews, Recharge subscriptions, UpPromote affiliates, Microsoft Clarity and Google Analytics; Shop Pay, Apple Pay, Amazon Pay and Venmo; 60-day free returns; ships internationally; 61 homepage images have no alt text; no favicon detected on the homepage.Source
  • 13

    The channel has 841 videos and 2.4 million views but only about 2,190 subscribers. The videos are produced; they just are not where buyers decide.

    Medium impactMedium effort First result in 1 month Video and Social Producer

    First action

    Map videos to the top 50 products.

    How to measure it

    Conversion on video pages

    Now
    –
    Target
    +10%
    By
    2 quarters

    Steps

    1. 1

      Map videos

      Top 50 products.

      Video and Social Producer 1 week

    2. 2

      Embed

      Click-to-load player.

      Shopify Developer 1 week

    3. 3

      Cut verticals

      Shorts and reels.

      Video and Social Producer 1 month

    4. 4

      Update end screens

      Product links.

      Video and Social Producer 2 weeks

    5. 5

      Test

      Pages with and without video.

      Director of Ecommerce 1 month

    6. 6

      Plan new videos

      Gaps in the top 100.

      Video and Social Producer quarterly

    First result
    1 month
    Cost
    Production time
    Owner
    Video and Social Producer

    Smallest test

    Embed video on five product pages.

    Why it works

    Match each product to its best video, embed a short how-to-use clip on the product page (loaded on click), cut vertical versions for TikTok and Instagram, and end every video with a link to the product, not the channel.

    Video on product pages answers usage questions and lifts conversion without new production cost.

    Risks and how to handle them

    • Slower pages

      Load the player only on click; real visitors pass Core Web Vitals today.

    Evidence

    • YouTubeThe Nutricost YouTube channel has about 2,190 subscribers, 841 videos and 2.4 million views; the site also links TikTok, Instagram, Facebook, Pinterest and LinkedIn.Source
    • Your websiteCreatine monohydrate page: $18.97, 15 flavors and 4 sizes (27 options), "1761 reviews", 87% five-star (1,540) and 10% four-star (183); an HSA/FSA box; a Recharge subscription widget; multi-buy pricing (save 15% on 2, 20% on 3); a 60-day money-back guarantee; returns protection for store credit offered at $2.98 at checkout.Source
  • 14

    Creatine alone has 1,540 five-star reviews, and Nutricost runs an ambassador program through UpPromote. The people already writing praise are the best recruits.

    Medium impactLow effort First result in 1 month Affiliate and Ambassador Mana…

    First action

    Export five-star reviewers with photos.

    How to measure it

    New active ambassadors

    Now
    –
    Target
    200
    By
    2 quarters

    Steps

    1. 1

      Export reviewers

      Five stars with photos or long text.

      Customer Experience Manager 1 day

    2. 2

      Write the invite

      Code, free product, simple brief.

      Affiliate and Ambassador Manager 1 day

    3. 3

      Send

      Batches of 500.

      Retention and Email Manager weekly

    4. 4

      Onboard

      UpPromote links.

      Affiliate and Ambassador Manager ongoing

    5. 5

      Feature

      Best content on product pages.

      Merchandising Manager monthly

    6. 6

      Measure

      Sales per ambassador.

      Affiliate and Ambassador Manager monthly

    First result
    1 month
    Cost
    Free product and commissions
    Owner
    Affiliate and Ambassador Manager

    Smallest test

    Invite 500 reviewers and count signups.

    Why it works

    Email reviewers who left five stars with a photo or long review, offer an ambassador code and a free product for a short video, and feature the best on product pages.

    Ambassadors recruited from real fans produce credible content and sales at low cost.

    Risks and how to handle them

    • Disclosure

      Require clear sponsorship disclosure in every post.

    Evidence

    • Your websiteCreatine monohydrate page: $18.97, 15 flavors and 4 sizes (27 options), "1761 reviews", 87% five-star (1,540) and 10% four-star (183); an HSA/FSA box; a Recharge subscription widget; multi-buy pricing (save 15% on 2, 20% on 3); a 60-day money-back guarantee; returns protection for store credit offered at $2.98 at checkout.Source
    • programmable.infoStack: Shopify with Klaviyo email, Judge.me reviews, Recharge subscriptions, UpPromote affiliates, Microsoft Clarity and Google Analytics; Shop Pay, Apple Pay, Amazon Pay and Venmo; 60-day free returns; ships internationally; 61 homepage images have no alt text; no favicon detected on the homepage.Source
    • Your websiteFooter: a wholesale team (wholesale.nutricost.com) for resellers, "Become an Ambassador", rewards ("Nutriclub") and an international customer link.Source
  • 15

    The iOS app has 118 ratings at 4.55, and a "Top Favorites in App" collection exists. For a replenishment brand, the app should be the fastest reorder button.

    Medium impactMedium effort First result in 1 quarter App Product Manager

    First action

    Add a post-purchase "get the app" card for repeat buyers.

    How to measure it

    App monthly actives

    Now
    –
    Target
    2x
    By
    2 quarters

    Steps

    1. 1

      Reorder button

      Last order in one tap.

      App Product Manager 1 month

    2. 2

      Rewards

      Nutriclub points in the app.

      App Product Manager 1 month

    3. 3

      Push reminders

      Run-out dates.

      App Product Manager 1 month

    4. 4

      App perk

      Small app-only offer.

      Retention and Email Manager 1 week

    5. 5

      Rating prompt

      After second order.

      App Product Manager 1 week

    6. 6

      Measure

      Actives and repeat rate.

      App Product Manager monthly

    First result
    1 quarter
    Cost
    App development
    Owner
    App Product Manager

    Smallest test

    Push one reminder campaign to app users.

    Why it works

    Offer one-tap reorder of the last order, Nutriclub points shown in the app, run-out reminders as push notifications, and a small app-only perk. Prompt happy buyers to rate the app after their second order.

    App users reorder more often, and push reminders cost nothing to send.

    Risks and how to handle them

    • Cannibalizes web orders

      Track total repeat rate, not channel.

    Evidence

    • App StoreThe Nutricost iOS app is rated 4.55 from 118 ratings and was updated September 24, 2026; a "Top Favorites in App" collection holds 16 products.Source
    • Your websiteFooter: a wholesale team (wholesale.nutricost.com) for resellers, "Become an Ambassador", rewards ("Nutriclub") and an international customer link.Source
  • 16

    Nutricost already has a wholesale team for resellers. Gyms, chiropractors, physical therapists and dietitians recommend supplements every day but do not want to stock them.

    Medium impactMedium effort First result in 1 quarter Wholesale Manager

    First action

    Draft the practitioner offer and pick 20 gyms in Utah.

    How to measure it

    Practitioner orders

    Now
    –
    Target
    1,000 a month
    By
    2 quarters

    Steps

    1. 1

      Design offer

      Code, discount, commission.

      Wholesale Manager 2 weeks

    2. 2

      Landing page

      Recommended by your coach.

      Shopify Developer 1 week

    3. 3

      Display kit

      For gyms.

      Brand Manager 1 month

    4. 4

      Recruit

      20 Utah gyms and clinics.

      Wholesale Manager 1 month

    5. 5

      Scale

      Regional rollout.

      Wholesale Manager 1 quarter

    6. 6

      Measure

      Orders per partner.

      Wholesale Manager monthly

    First result
    1 quarter
    Cost
    Commissions and kits
    Owner
    Wholesale Manager

    Smallest test

    Sign five gyms and track their codes.

    Why it works

    Offer a practitioner referral code with a client discount and commission, a small display kit for gyms, and a "recommended by your coach" landing page. Recruit through the BYU sports staff network first.

    Recommendations from a trusted professional convert well and bring new customers outside Amazon.

    Risks and how to handle them

    • Channel conflict with retailers

      Keep pricing aligned with the store.

    Evidence

    • Your websiteFooter: a wholesale team (wholesale.nutricost.com) for resellers, "Become an Ambassador", rewards ("Nutriclub") and an international customer link.Source
    • News coverageNovember 2021 release: Nutricost, founded in 2012 in Utah Valley with over 350 employees and over 650 products, became the "official supplement provider of BYU Athletics" in a five-year partnership; it sells on Amazon, eBay, Walmart, other retailers and Nutricost.com. The site has a "BYU + Nutricost" collection of 15 products.Source
    • programmable.infoStack: Shopify with Klaviyo email, Judge.me reviews, Recharge subscriptions, UpPromote affiliates, Microsoft Clarity and Google Analytics; Shop Pay, Apple Pay, Amazon Pay and Venmo; 60-day free returns; ships internationally; 61 homepage images have no alt text; no favicon detected on the homepage.Source
  • 17

    nutricost.com has SPF and DKIM, but DMARC is set to "p=none", so mail pretending to come from Nutricost is still delivered. Order, shipping and giveaway emails are common targets for imitation.

    Medium impactLow effort First result in 1 month IT Manager

    First action

    Check the DMARC reports for unknown senders.

    How to measure it

    Policy

    Now
    –
    Target
    p=reject
    By
    2 months

    Steps

    1. 1

      Read reports

      All senders.

      IT Manager 1 week

    2. 2

      Fix senders

      SPF and DKIM for each.

      IT Manager 1 week

    3. 3

      Quarantine

      Partial rollout.

      IT Manager 2 weeks

    4. 4

      Monitor

      Delivery rates.

      Retention and Email Manager 2 weeks

    5. 5

      Reject

      Full policy.

      IT Manager 1 day

    6. 6

      Review

      Quarterly.

      IT Manager quarterly

    First result
    1 month
    Cost
    $0
    Owner
    IT Manager

    Smallest test

    Move to quarantine at 10%.

    Why it works

    Read the DMARC reports, make sure Google Workspace, Klaviyo and every other sender pass, then move to quarantine and to reject.

    Protects customers and keeps marketing email trusted in inboxes.

    Risks and how to handle them

    • Blocking real mail

      Move gradually and watch reports.

    Evidence

    • DNS checknutricost.com sends mail through Google Workspace with SPF and DKIM; DMARC is "p=none" (monitor only), so mail that pretends to come from the domain is not blocked.Source
    • programmable.infoStack: Shopify with Klaviyo email, Judge.me reviews, Recharge subscriptions, UpPromote affiliates, Microsoft Clarity and Google Analytics; Shop Pay, Apple Pay, Amazon Pay and Venmo; 60-day free returns; ships internationally; 61 homepage images have no alt text; no favicon detected on the homepage.Source
  • 18

    Nutricost has sold heavily on Amazon, Walmart and other retailers since at least 2021. Many site visitors already know the brand and need a reason to buy here: the 60-day guarantee, Nutriclub rewards, subscriptions, multi-buy savings, HSA/FSA checkout and the full flavor range.

    Medium impactLow effort First result in 1 month Director of Ecommerce

    First action

    List every benefit only available on nutricost.com.

    How to measure it

    Direct revenue share

    Now
    –
    Target
    +5 points
    By
    2 quarters

    Steps

    1. 1

      List benefits

      Guarantee, rewards, subscriptions, HSA/FSA.

      Director of Ecommerce 1 day

    2. 2

      Write page

      Short and visual.

      Brand Manager 1 week

    3. 3

      Homepage strip

      Link the page.

      Shopify Developer 1 day

    4. 4

      Welcome email

      Benefits block.

      Retention and Email Manager 1 day

    5. 5

      Branded search

      Ad copy with benefits.

      Performance Marketing Manager 1 week

    6. 6

      Measure

      Direct share and new customers.

      Director of Ecommerce monthly

    First result
    1 month
    Cost
    $0
    Owner
    Director of Ecommerce

    Smallest test

    Add the benefits strip to the homepage.

    Why it works

    Write a short page and a homepage strip with the direct-only benefits, link it in welcome emails and branded search ads, and show the multi-buy savings on product pages.

    Direct orders carry better margin and customer data, and the benefits already exist.

    Risks and how to handle them

    • Retailer partners notice

      Keep pricing consistent; compete on benefits.

    Evidence

    • News coverageNovember 2021 release: Nutricost, founded in 2012 in Utah Valley with over 350 employees and over 650 products, became the "official supplement provider of BYU Athletics" in a five-year partnership; it sells on Amazon, eBay, Walmart, other retailers and Nutricost.com. The site has a "BYU + Nutricost" collection of 15 products.Source
    • Your websiteCreatine monohydrate page: $18.97, 15 flavors and 4 sizes (27 options), "1761 reviews", 87% five-star (1,540) and 10% four-star (183); an HSA/FSA box; a Recharge subscription widget; multi-buy pricing (save 15% on 2, 20% on 3); a 60-day money-back guarantee; returns protection for store credit offered at $2.98 at checkout.Source
    • Your websiteProduct pages show "HSA/FSA eligible for qualified customers" with four steps: check out as guest, select HSA/FSA at checkout, complete a health assessment, pay with HSA/FSA or credit card. A collection page "HSA/FSA Eligible" exists, but the menu and homepage do not link it.Source

Big bets 3

Larger plays that can change the trajectory.

  • 19

    Nutricost says its supplements "go through third-party testing", but product pages link no results. BulkSupplements offers COAs on request and Thorne leads with NSF Certified for Sport. A value brand wins trust when shoppers can check the test for the bottle in their hand.

    High impactHigh effort First result in 1 quarter Quality Assurance Manager

    First action

    Collect current COAs for the top 20 products.

    How to measure it

    Top products with public COAs

    Now
    –
    Target
    100 products
    By
    3 quarters

    Steps

    1. 1

      Collect COAs

      Top 20 products.

      Quality Assurance Manager 1 month

    2. 2

      Lookup tool

      Lot number search.

      Shopify Developer 1 month

    3. 3

      QR on labels

      Next print run.

      Brand Manager 1 quarter

    4. 4

      Legal review

      Wording of results.

      Regulatory Affairs Manager 1 month

    5. 5

      Expand

      Top 100 products.

      Quality Assurance Manager 2 quarters

    6. 6

      Promote

      Product pages and ads.

      Chief Marketing Officer ongoing

    First result
    1 quarter
    Cost
    Testing and development
    Owner
    Quality Assurance Manager

    Smallest test

    Publish COAs for creatine monohydrate.

    Why it works

    Add a lot-number lookup on each product page and the packaging (a QR code) that shows the third-party certificate of analysis for that lot: identity, potency, heavy metals and microbes. Start with the top 20 products, then pursue a sport certification for the performance range.

    Verifiable testing is the strongest answer to "is cheap safe?" and a lasting edge over rivals who share results only on request.

    Risks and how to handle them

    • Some lots fail limits

      Publish only released lots and explain the release process.

    Evidence

    • Your websiteMission & Guarantee page: "Our supplements are made in an FDA-registered, GMP-compliant facility and go through third-party testing to meet safety and quality standards." Product pages do not link a test result or certificate of analysis.Source
    • Competitor researchRivals' own homepages: BulkSupplements.com sells "Pure Bulk Supplements, Vitamins and Minerals" and says "COAs are available for all of our products upon request"; Thorne leads with "Clinically Backed Supplements" and promotes NSF Certified for Sport products. NOW Foods and Sports Research compete for the same value shopper.Source
    • Your websiteCreatine monohydrate page: $18.97, 15 flavors and 4 sizes (27 options), "1761 reviews", 87% five-star (1,540) and 10% four-star (183); an HSA/FSA box; a Recharge subscription widget; multi-buy pricing (save 15% on 2, 20% on 3); a 60-day money-back guarantee; returns protection for store credit offered at $2.98 at checkout.Source
  • 20

    Nutricost already runs creatine-for-women offer pages, a Shop Nutricost Women range and articles such as "Creatine Linked to Fewer Irregular Periods". Creatine is its most reviewed product. The women's audience is growing and still underserved by plain, low-cost brands.

    High impactHigh effort First result in 2 quarters Brand Manager

    First action

    Outline the hub from existing articles.

    How to measure it

    New customers from the hub

    Now
    –
    Target
    5,000
    By
    3 quarters

    Steps

    1. 1

      Outline hub

      Existing articles and studies.

      Content and SEO Manager 2 weeks

    2. 2

      Build kit

      Creatine, shaker, guide.

      Product Manager 1 month

    3. 3

      Creators

      Women ambassadors.

      Affiliate and Ambassador Manager 1 quarter

    4. 4

      Email course

      30 days.

      Retention and Email Manager 1 month

    5. 5

      Paid tests

      Meta and TikTok.

      Performance Marketing Manager 1 quarter

    6. 6

      Measure

      New customers and repeat.

      Director of Ecommerce monthly

    First result
    2 quarters
    Cost
    Content and media budget
    Owner
    Brand Manager

    Smallest test

    Publish the hub page with one starter kit.

    Why it works

    Build a hub that summarizes the research in plain language, a starter kit (unflavored creatine, a shaker and a 30-day guide), women creators from the ambassador program, and an email course. Measure new female customers.

    Category leadership in a fast-growing use case brings new buyers to the brand's strongest product.

    Risks and how to handle them

    • Health claims

      Use structure-function wording and cite studies carefully.

    Evidence

    • Your websiteBlog: 204 articles (latest September 2026, such as "How Long Does It Take to See Results from Creatine" and "Creatine Linked to Fewer Irregular Periods"), linking to products; a separate Nutricost Recipes blog; Shop Nutricost Women, Performance and Kids in the menu; offer pages for creatine for women (gym and wellness); a Pantry range of 48 products.Source
    • Your websiteCreatine monohydrate page: $18.97, 15 flavors and 4 sizes (27 options), "1761 reviews", 87% five-star (1,540) and 10% four-star (183); an HSA/FSA box; a Recharge subscription widget; multi-buy pricing (save 15% on 2, 20% on 3); a 60-day money-back guarantee; returns protection for store credit offered at $2.98 at checkout.Source
    • YouTubeThe Nutricost YouTube channel has about 2,190 subscribers, 841 videos and 2.4 million views; the site also links TikTok, Instagram, Facebook, Pinterest and LinkedIn.Source
  • 21

    Nutricost became the official supplement provider of BYU Athletics in 2021 and sells a BYU + Nutricost collection. College athletes are now able to sign endorsement deals, and their followers are the core sports nutrition audience.

    Medium impactHigh effort First result in 2 quarters Chief Marketing Officer

    First action

    Report sales from the BYU collection to set a baseline.

    How to measure it

    College program revenue

    Now
    –
    Target
    +50% over BYU alone
    By
    4 quarters

    Steps

    1. 1

      Baseline

      BYU collection sales.

      Director of Ecommerce 1 week

    2. 2

      Program design

      Supply, content, bundles.

      Chief Marketing Officer 1 month

    3. 3

      Compliance

      School and NCAA rules for each program.

      Legal Counsel 1 month

    4. 4

      Pilot

      Two programs.

      Chief Marketing Officer 2 quarters

    5. 5

      Content

      Athlete videos.

      Video and Social Producer ongoing

    6. 6

      Decide

      Scale or stop.

      CEO 1 quarter

    First result
    2 quarters
    Cost
    Sponsorship budget
    Owner
    Chief Marketing Officer

    Smallest test

    Run one athlete content test with a BYU athlete.

    Why it works

    Use the BYU experience to build a repeatable program: team supply deals, athlete content under clear disclosure, school-themed bundles, and tracked codes. Pilot with two more programs before scaling.

    College sport offers loyal regional audiences and credible athletes at a fraction of pro endorsement costs.

    Risks and how to handle them

    • Rules differ by school

      Review each program's requirements first.

    Evidence

    • News coverageNovember 2021 release: Nutricost, founded in 2012 in Utah Valley with over 350 employees and over 650 products, became the "official supplement provider of BYU Athletics" in a five-year partnership; it sells on Amazon, eBay, Walmart, other retailers and Nutricost.com. The site has a "BYU + Nutricost" collection of 15 products.Source
    • Your websiteBlog: 204 articles (latest September 2026, such as "How Long Does It Take to See Results from Creatine" and "Creatine Linked to Fewer Irregular Periods"), linking to products; a separate Nutricost Recipes blog; Shop Nutricost Women, Performance and Kids in the menu; offer pages for creatine for women (gym and wellness); a Pantry range of 48 products.Source
    • YouTubeThe Nutricost YouTube channel has about 2,190 subscribers, 841 videos and 2.4 million views; the site also links TikTok, Instagram, Facebook, Pinterest and LinkedIn.Source

Wildcards 3

Unexpected experiments, each with a cheap way to test it.

  • 22

    A homepage review says a customer switched whey brands when another company's prices "skyrocketed because of tariffs". Nutricost's promise is low prices, and shoppers are reconsidering what they pay.

    Medium impactLow effort First result in 1 month Brand Manager

    First action

    Collect 20 switcher reviews.

    How to measure it

    New customers

    Now
    –
    Target
    3,000
    By
    1 quarter

    Steps

    1. 1

      Collect reviews

      Switching stories.

      Customer Experience Manager 2 weeks

    2. 2

      Price comparisons

      Category averages per serving.

      Merchandising Manager 1 week

    3. 3

      Creative

      Video and static ads.

      Video and Social Producer 2 weeks

    4. 4

      Landing page

      Switch and save.

      Shopify Developer 1 week

    5. 5

      Run ads

      Meta and search.

      Performance Marketing Manager 1 month

    6. 6

      Measure

      New customers and repeat.

      Director of Ecommerce monthly

    First result
    1 month
    Cost
    Ad budget
    Owner
    Brand Manager

    Smallest test

    Run one ad with the review quote.

    Why it works

    Run a campaign around switching: price-per-serving comparisons against category averages (no rival named), switcher reviews, and a first-order offer for people who show a rival receipt.

    Price-conscious shoppers are actively looking now, and the story comes from a real customer.

    Risks and how to handle them

    • Comparative claims

      Use averages and sources, not named rivals.

    Evidence

    • Your websiteHomepage: title "Nutricost - Trust the Quality, Love the Price"; meta description begins "Nutricost is commited to providing quality products"; free continental US shipping over $59; 60-Day Money Back Guarantee; collection tiles include "Best Sellers 615 Products"; "Thousands of 5-Star Reviews and Counting", including a customer who switched whey brands when another company's prices "skyrocketed because of tariffs"; footer "© 2025 Nutricost"; no link to HSA/FSA, pets or the quizzes.Source
    • Your websiteCreatine monohydrate page: $18.97, 15 flavors and 4 sizes (27 options), "1761 reviews", 87% five-star (1,540) and 10% four-star (183); an HSA/FSA box; a Recharge subscription widget; multi-buy pricing (save 15% on 2, 20% on 3); a 60-day money-back guarantee; returns protection for store credit offered at $2.98 at checkout.Source
  • 23

    Nutricost runs giveaways such as an e-bike giveaway and the October "Nutriboo" giveaway, with thank-you pages. Entrants give an email but many have never ordered.

    Medium impactLow effort First result in 1 month Retention and Email Manager

    First action

    Count entrants who have never ordered.

    How to measure it

    Entrants who order in 30 days

    Now
    –
    Target
    5%
    By
    1 quarter

    Steps

    1. 1

      Segment

      Entrants with no order.

      Retention and Email Manager 1 day

    2. 2

      Write series

      Three emails.

      Retention and Email Manager 1 week

    3. 3

      Offer

      First-order discount.

      Director of Ecommerce 1 day

    4. 4

      Send

      After each draw.

      Retention and Email Manager ongoing

    5. 5

      Measure

      Orders in 30 days.

      Retention and Email Manager monthly

    6. 6

      Judge giveaways

      Cost per buyer.

      Chief Marketing Officer quarterly

    First result
    1 month
    Cost
    Discount cost
    Owner
    Retention and Email Manager

    Smallest test

    Send the series to the last giveaway's entrants.

    Why it works

    Send entrants a short welcome series after the draw with a first-order offer, a quiz link and best sellers, and track how many order within 30 days, so each giveaway is judged on buyers, not entries.

    Giveaways collect large lists; the value is in converting them.

    Risks and how to handle them

    • Low-intent entrants

      Keep the series short and stop after three emails.

    Evidence

    • SitemapPages in the sitemap (47): a Nutricost Pets hub and seven pet product pages (salmon oil, seasonal allergy, hip and joint, skin and coat, multi-functional, calming), a sleep quiz and a stress quiz (Quiz Kit), a fiber calculator, an electrolyte survey, a "Nutriclub" rewards page, an ambassador page, about a dozen single-product offer pages (omega-3, CoQ10, NAD and resveratrol, L-theanine, electrolytes) and giveaways such as an e-bike giveaway. The feed has 9 Nutricost Pets products; the main menu has no pets item.Source
    • programmable.infoStack: Shopify with Klaviyo email, Judge.me reviews, Recharge subscriptions, UpPromote affiliates, Microsoft Clarity and Google Analytics; Shop Pay, Apple Pay, Amazon Pay and Venmo; 60-day free returns; ships internationally; 61 homepage images have no alt text; no favicon detected on the homepage.Source
  • 24

    Nutricost sells a 48-product Pantry range and runs a separate recipes blog. Protein, collagen and baking ingredients belong in the same kitchen.

    Low impactLow effort First result in 1 month Content and SEO Manager

    First action

    Add product blocks to the five most-visited recipes.

    How to measure it

    Orders with Pantry and supplements

    Now
    –
    Target
    +15%
    By
    2 quarters

    Steps

    1. 1

      Find top recipes

      By traffic.

      Content and SEO Manager 1 day

    2. 2

      Add product blocks

      Used in this recipe.

      Shopify Developer 1 week

    3. 3

      Link from pages

      Protein and Pantry.

      Content and SEO Manager 1 week

    4. 4

      Bundles

      Recipe kits.

      Merchandising Manager 2 weeks

    5. 5

      Email

      Pantry buyers.

      Retention and Email Manager monthly

    6. 6

      Measure

      Cross-category orders.

      Director of Ecommerce monthly

    First result
    1 month
    Cost
    $0
    Owner
    Content and SEO Manager

    Smallest test

    Add product blocks to one recipe.

    Why it works

    Add "used in this recipe" product blocks to every recipe, link recipes from protein and Pantry pages, and email recipe bundles to Pantry buyers.

    Recipes give a reason to buy a second product and to come back.

    Risks and how to handle them

    • Few recipe visitors

      Promote recipes on social first.

    Evidence

    • Your websiteBlog: 204 articles (latest September 2026, such as "How Long Does It Take to See Results from Creatine" and "Creatine Linked to Fewer Irregular Periods"), linking to products; a separate Nutricost Recipes blog; Shop Nutricost Women, Performance and Kids in the menu; offer pages for creatine for women (gym and wellness); a Pantry range of 48 products.Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

ProgrammableDigital

Show it, don't just describe it

These ideas need something to show: a demo, a video, an animation, graphics or a deck. Digital turns screenshots or the site into all of them, in the company's own brand.

Make a demo (opens programmable.digital in a new tab)
Website review of nutricost.com More example playbooks and reviews

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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 21, 2026, and cites them throughout. Nutricost did not commission, review or endorse it, and Programmable is not affiliated with Nutricost. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Nutricost runs its business.

Something wrong, or do you represent Nutricost? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 307 ideas

    Real proof on product pages, HSA/FSA front door, Best Sellers, stale collections, pets, quizzes and the homepage basics.

  2. Days 31 to 6014 ideas

    Per-serving prices, run-out reminders, flavor ratings, back-in-stock, product data, video, ambassadors, the app, practitioners, DMARC and the buy-direct page; the switch-and-save, giveaway and recipe tests.

  3. Days 61 to 903 ideas

    Public lot testing, creatine for women and college programs.

The research behind the plan

2 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value low prices for pure, simple formulas. The most cited problem: choosing among 760 products and 15 flavors.

  • Wide flavor choice
  • Rising prices elsewhere
  • In their words: “pure”

Market

Competitive landscape

4 competitors compared: BulkSupplements.com, NOW Foods, Thorne and Sports Research.

  • Gap to exploit: Lot-level test results at value prices
  • BulkSupplements.com: Plain, powder-led range
  • NOW Foods: Less direct-to-consumer focus

From the team that wrote this playbook

All products
  • ProgrammableAgencyWorking AI systems in days, not quarters (opens programmable.agency in a new tab)
  • ProgrammableInfoAn agent that finds, researches and asks first (opens programmable.info in a new tab)
  • ProgrammableDigitalScreenshots in, an animated product demo out (opens programmable.digital in a new tab)
  • ProgrammableWatchKnow the day a supplier falls out of compliance (opens programmable.watch in a new tab)
  • ProgrammableTalkGet registrants for your events, and know who’s coming (opens programmable.talk in a new tab)
  • ProgrammablePageText what you need, your customer gets a page that works (opens programmable.page in a new tab)
  • ProgrammableCommunityForums with labelled AI members, never empty (opens programmable.community in a new tab)
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