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Generated Oct 23, 2026
  1. Programmable
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  3. Sitecore
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growth playbook · Oct 23, 2026

sitecore.com (opens in a new tab)

Sitecore growth playbook

Diagnosis

Sitecore has repositioned around AI discovery, with Scrunch at the front of its homepage, and its hiring shows how it plans to sell it: a Director of Product Marketing for Scrunch, partner marketing with reseller kits, an optimization developer for its own site, and new sellers across Asia Pacific.

The gaps are in the path from that promise to a lead: the free snapshot is a demo booking, the proof lives on scrunch.com, and the customer and partner hubs are invisible without JavaScript. This playbook makes the snapshot instant on sitecore.com, opens the hubs to crawlers, speeds the homepage, and spreads the snapshot through partners, renewals and new regions.

Growth Score

7/10

Biggest Opportunity

Use the AI visibility snapshot as the entry point for every buyer, partner and renewal.

Biggest Risk

Adobe, Optimizely and Contentstack pitch AI too, and AI visibility specialists such as Profound sell the insight without a CMS.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Give sitecore.com visitors the 30-second AI visibility audit the homepage promises, instead of a demo booking

    Agree with the Scrunch team which snapshot fields can be shown before sign-up.

    High impact First result in 1 month
  2. 2

    Make the customer story and partner hubs readable without JavaScript, so AI assistants can see them

    Fetch both hubs without JavaScript and record what appears.

    High impact First result in 1 month
  3. 3

    Get the homepage into Google's "good" range for real visitors before running more experiments on it

    Record the current field numbers as the baseline.

    High impact First result in 2 months

02

Your idea portfolio

21 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 7 ideas are marked Unexpected: plays you are unlikely to have tried.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 2Big bets · 10Fill-ins · 3Reconsider · 6
Effort →

Showing 21 of 21 ideas

This week 6

Quick wins with a clear first action.

  • 01

    Sitecore's homepage now leads with AI search and offers a "free AI visibility snapshot", and a new Director of Product Marketing is being hired just for Scrunch. But the button opens a noindexed demo-request page that promises a specialist "within 24 hours". On scrunch.com the same product runs an audit with "results in 30 seconds" and "no credit card". The Sitecore visitor, who is often a larger enterprise buyer, gets the slower path, and the proof and next steps sit on another domain.

    High impactMedium effort First result in 1 month Director of Product Marketing

    First action

    Agree with the Scrunch team which snapshot fields can be shown before sign-up.

    How to measure it

    Snapshot-to-meeting rate

    Now
    –
    Target
    15%
    By
    90 days

    Steps

    1. 1

      Define the snapshot

      Three to five fields shown instantly; full report after sign-up.

      Director of Product Marketing 3 days

    2. 2

      Embed the audit

      On the homepage and /platform/ai-search, on sitecore.com.

      Web Developer - Optimization 1 week

    3. 3

      Map next steps

      One SitecoreAI action per gap type.

      Director of Product Marketing 3 days

    4. 4

      Route leads

      By region and size to account teams or partners.

      Marketing Operations 3 days

    5. 5

      A/B test

      Instant snapshot against the demo form.

      Web Developer - Optimization 4 weeks

    6. 6

      Brief sellers

      How to open a call from the snapshot.

      Sales Enablement 2 days

    7. 7

      Report

      Snapshots, meetings and pipeline weekly.

      Marketing Analytics Lead weekly

    First result
    1 month
    Cost
    Engineering time
    Owner
    Director of Product Marketing

    Smallest test

    Put the instant audit on /platform/ai-search first.

    Why it works

    Embed the instant Scrunch audit on sitecore.com: the visitor enters a domain and a few competitors and sees a short snapshot right away (presence, citations, top missing prompts). Then show the Sitecore next step for each gap (structure content in SitecoreAI, AXP for agents, DAM for assets) and offer the walkthrough as the follow-up, routed to the right account team or partner by region. Track snapshot to meeting to pipeline, and A/B test the instant snapshot against the current demo form.

    An instant, personal result is the strongest hook in AI search marketing, and it turns the homepage promise into a lead with context: the sales team opens the call already knowing the buyer's gaps.

    Ready to use

    ChecklistInstant snapshot launch

    [ ] Domain and competitor fields
    [ ] Presence, citations and top missing prompts shown instantly
    [ ] One SitecoreAI next step per gap
    [ ] Walkthrough offered after the result
    [ ] Lead routed by region and company size
    [ ] Snapshot stored on the Salesforce lead
    [ ] A/B test against /request-a-demo-scrunch
    [ ] Weekly snapshot-to-pipeline report

    Risks and how to handle them

    • Leads from very small sites

      Show the snapshot to all; route only qualified companies to sales.

    • Load from heavy use

      Rate-limit and cache common domains.

    Evidence

    • HiringDirector of Product Marketing (remote US, posted October 20, 2026), dedicated to Scrunch: "establish and lead Product Marketing as a strategic business capability during a pivotal stage of growth for Scrunch"; owns positioning, messaging, segmentation and go-to-market planning; will "Define and operationalize product release and launch processes across Scrunch and its Sitecore stakeholders" with "a release-tiering framework".Source
    • Your websiteHomepage (October 22, 2026): "AI is deciding who gets discovered. Sitecore makes sure you're the answer." with "AI search - Powered by Scrunch" as the first capability. Near the bottom: "Most brands have never seen their own AI answers. Request a demo to get your free AI visibility snapshot", with a "Get your AI visibility snapshot" button that opens /request-a-demo-scrunch. SitecoreAI includes "20+ agents" with "no add-ons or per-token fees". Customer stories on the homepage: ENMAX, Shriners Children's, GoTo Technologies, AFL, Atkore, Hexagon, Travel Money Group (a travel finance brand in Australia and New Zealand that relaunched both sites in 17 weeks) and BOK Financial.Source
    • Your website/request-a-demo-scrunch (noindex): "Book a personalized walkthrough"; "Within 24 hours, you'll be matched with a specialist who has worked with teams like yours"; pricing is shown "once we understand your scope". Its "Not ready to talk?" links and the Akamai story send visitors to scrunch.com.Source
    • Scrunch websitescrunch.com homepage: "Run AI visibility audit", "See results in 30 seconds", "No credit card required", "Start a free trial", "Trusted by over 500 companies", with a public pricing page.Source
    • HiringWeb Developer - Optimization (12-month contract, Kuala Lumpur): "Develop and implement A/B and multivariate tests", "Continuously test and improve conversion paths and engagement touchpoints", build components "in Next.js and React", "Ensure all experiments follow performance and accessibility best practices", and "Support large migration efforts".Source
  • 02

    The customer stories hub and partner finder show "Loading search..." and send no links in their HTML, although there are 120 stories and 273 partner pages. Sitecore's own pitch is that "the internet must be written for machines to understand". Crawlers and AI agents that do not run JavaScript see empty hubs.

    High impactLow effort First result in 1 month Web Developer Optimization

    First action

    Fetch both hubs without JavaScript and record what appears.

    How to measure it

    Organic and AI-referred visits to stories

    Now
    –
    Target
    +25%
    By
    2 quarters

    Steps

    1. 1

      Baseline

      No-JavaScript fetch and Search Console.

      Web Developer - Optimization 1 day

    2. 2

      Server render

      First page of results.

      Web Developer - Optimization 1 week

    3. 3

      Structured data

      ItemList and Organization.

      Web Developer - Optimization 2 days

    4. 4

      Crawlable filters

      Industry and region links.

      Web Developer - Optimization 1 week

    5. 5

      Check agents

      Agent traffic in Scrunch AXP.

      Director of Product Marketing 2 weeks

    6. 6

      Measure

      Visits and citations.

      Marketing Analytics Lead monthly

    First result
    1 month
    Cost
    Developer time
    Owner
    Web Developer Optimization

    Smallest test

    Server-render the first 24 stories.

    Why it works

    Render the first page of stories and partners on the server (name, industry, region, product, link), keep the filters as an enhancement, and add ItemList structured data. Test with a no-JavaScript fetch and the Scrunch agent traffic view.

    Server-rendered hubs pass link value to every story and partner, and they let AI assistants find proof when buyers ask for Sitecore customers or partners.

    Risks and how to handle them

    • Slower hub pages

      Cache the server-rendered lists.

    Evidence

    • Your websiteThe customer stories hub (/solutions/customers) and the partner finder (/partners/finder) send no story or partner links in their HTML; both show "Loading search..." until JavaScript runs. The sitemap lists 120 English customer stories and 273 partner pages (checked twice on October 22, 2026).Source
    • Your websitePress release, June 3, 2026: Sitecore acquired Scrunch, "an AI customer experience platform that helps brands understand and improve how they appear in AI search"; the CEO said "the internet must be written for machines to understand if we want humans to experience it."Source
    • HiringWeb Developer - Optimization (12-month contract, Kuala Lumpur): "Develop and implement A/B and multivariate tests", "Continuously test and improve conversion paths and engagement touchpoints", build components "in Next.js and React", "Ensure all experiments follow performance and accessibility best practices", and "Support large migration efforts".Source
    • Your websiteAI Search page: an Akamai quote with "+364% increase in brand presence across non-branded prompts" and "+218% increase in citations in AI generated results"; "See Akamai's AI search results" and "See how your site shows up" both link to scrunch.com. Features: prompt monitoring, citation tracking, AI search trends and the Agent Experience Platform (AXP).Source
  • 03

    Real visitors see the homepage's main content at 2.67 seconds and interactions respond in 207 ms, both just outside Google's "good" limits, and the phone lab test scores 39. The new optimization developer is asked to keep experiments within performance best practices.

    High impactMedium effort First result in 2 months Web Developer Optimization

    First action

    Record the current field numbers as the baseline.

    How to measure it

    p75 LCP

    Now
    –
    Target
    Under 2.5 s
    By
    60 days

    Steps

    1. 1

      Baseline

      Field and lab.

      Web Developer - Optimization 1 day

    2. 2

      Trim JavaScript

      Unused bundles.

      Web Developer - Optimization 2 weeks

    3. 3

      Defer tags

      Chat and marketing tags.

      Marketing Operations 1 week

    4. 4

      Hero image

      Preload and size.

      Web Developer - Optimization 2 days

    5. 5

      Budget

      Limits for every test.

      Web Developer - Optimization 1 week

    6. 6

      Monitor

      Monthly field data.

      Web Developer - Optimization monthly

    First result
    2 months
    Cost
    Developer time
    Owner
    Web Developer Optimization

    Smallest test

    Defer the chat widget and re-test.

    Why it works

    Cut the 514 KiB of unused JavaScript, defer non-essential tags and the chat widget, preload the hero image, and set a performance budget that every A/B test must meet.

    A DXP vendor's site is part of its product demo, and speed lifts every conversion test run on it.

    Risks and how to handle them

    • Tags removed that teams need

      Agree the list with marketing operations.

    Evidence

    • PageSpeedGoogle PageSpeed for the homepage (October 22, 2026): mobile score 39, lab Largest Contentful Paint 17.2 s, Total Blocking Time 740 ms, 2,666 KiB with about 514 KiB of unused JavaScript. Real Chrome users: p75 LCP 2.67 s and INP 207 ms, both just outside Google's "good" limits (2.5 s and 200 ms); CLS 0.02. Across the whole site, p75 LCP is 3.06 s.Source
    • HiringWeb Developer - Optimization (12-month contract, Kuala Lumpur): "Develop and implement A/B and multivariate tests", "Continuously test and improve conversion paths and engagement touchpoints", build components "in Next.js and React", "Ensure all experiments follow performance and accessibility best practices", and "Support large migration efforts".Source
  • 04

    The AI Search page shows Akamai's +364% presence and +218% citations, but "See Akamai's AI search results" leaves for scrunch.com, and the customer stories hub has no AI search stories. Enterprise buyers evaluating Sitecore stay on sitecore.com.

    High impactLow effort First result in 1 month Director of Product Marketing

    First action

    Ask Akamai to approve a sitecore.com version.

    How to measure it

    Meetings from AI search stories

    Now
    –
    Target
    20 a quarter
    By
    2 quarters

    Steps

    1. 1

      Approvals

      Akamai and two more.

      Director of Product Marketing 2 weeks

    2. 2

      Write

      Sitecore-branded pages.

      Content Marketing Manager 1 week

    3. 3

      Tag

      AI search in the hub.

      Web Team Lead 1 day

    4. 4

      Link

      From the AI Search page.

      Web Team Lead 1 day

    5. 5

      Joint story

      First Scrunch plus SitecoreAI customer.

      Director of Product Marketing 1 quarter

    6. 6

      Measure

      Story views to meetings.

      Marketing Analytics Lead monthly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Director of Product Marketing

    Smallest test

    Publish the Akamai page.

    Why it works

    Publish the Akamai story and two more Scrunch customer stories on sitecore.com, tag them "AI search" in the hub, and add a "Scrunch with SitecoreAI" story as soon as a joint customer can be named.

    Proof on the buyer's path converts better than proof on another domain, and it ties Scrunch to Sitecore in search results.

    Risks and how to handle them

    • Duplicate content across domains

      Use a canonical to one version.

    Evidence

    • Your websiteAI Search page: an Akamai quote with "+364% increase in brand presence across non-branded prompts" and "+218% increase in citations in AI generated results"; "See Akamai's AI search results" and "See how your site shows up" both link to scrunch.com. Features: prompt monitoring, citation tracking, AI search trends and the Agent Experience Platform (AXP).Source
    • Your websiteThe customer stories hub (/solutions/customers) and the partner finder (/partners/finder) send no story or partner links in their HTML; both show "Loading search..." until JavaScript runs. The sitemap lists 120 English customer stories and 273 partner pages (checked twice on October 22, 2026).Source
    • HiringDirector of Product Marketing (remote US, posted October 20, 2026), dedicated to Scrunch: "establish and lead Product Marketing as a strategic business capability during a pivotal stage of growth for Scrunch"; owns positioning, messaging, segmentation and go-to-market planning; will "Define and operationalize product release and launch processes across Scrunch and its Sitecore stakeholders" with "a release-tiering framework".Source
  • 05

    The Partner Marketing Manager is asked for campaign-in-a-box kits that let resellers generate demand on their own, aligned to Scrunch. Implementation partners already advise the brands Sitecore wants to reach.

    High impactMedium effort First result in 1 quarter Partner Marketing Manager EME…

    First action

    Pick ten partners to pilot the kit.

    How to measure it

    Partner-sourced opportunities

    Now
    –
    Target
    40 a quarter
    By
    2 quarters

    Steps

    1. 1

      Build the kit

      Link, deck, templates.

      Partner Marketing Manager EMEA - Growth 3 weeks

    2. 2

      Co-branded link

      Tracked by partner.

      Web Developer - Optimization 1 week

    3. 3

      Pilot

      Ten partners.

      Partner Marketing Manager EMEA - Growth 1 month

    4. 4

      MDF rules

      For workshops.

      Partner Marketing Manager EMEA - Growth 1 week

    5. 5

      Scale

      EMEA and APAC.

      Partner Marketing Manager EMEA - Growth 1 quarter

    6. 6

      Report

      Pipeline by partner.

      Marketing Analytics Lead monthly

    First result
    1 quarter
    Cost
    MDF
    Owner
    Partner Marketing Manager EMEA Growth

    Smallest test

    Pilot with three partners.

    Why it works

    Give partners a co-branded snapshot link, a 30-minute "how AI sees your brand" workshop deck, email and LinkedIn templates, and MDF for workshops. Track partner-sourced snapshots and pipeline.

    A free, personal diagnostic is the easiest thing for a partner to offer, and it opens SitecoreAI and DAM conversations.

    Risks and how to handle them

    • Partners use it only for their own services

      Tie MDF to registered opportunities.

    Evidence

    • HiringPartner Marketing Manager EMEA - Growth (London, posted September 23, 2026): co-marketing with implementation partners across EMEA and Asia Pacific and the international reseller community, aligned to "FY27 buying motions— including our market-leading CMS SitecoreAI, our AI-powered DAM and Scrunch, the best way to win AI search"; builds "campaign-in-a-box toolkits that equip resellers across international markets to generate and progress demand independently"; manages Marketing Development Funds.Source
    • Scrunch websitescrunch.com homepage: "Run AI visibility audit", "See results in 30 seconds", "No credit card required", "Start a free trial", "Trusted by over 500 companies", with a public pricing page.Source
    • Your websitePartner profiles show tier, specializations and certified professionals (for example "2 Specializations 6 Certified Professionals Gold Partner"); the homepage calls Sitecore "the largest DX community" of "practitioners, partners and MVPs".Source
  • 06

    Sitecore is publishing migration guides for XP and XM customers moving to SitecoreAI, and its digital customer engineers sweep accounts for adoption and renewal risk. An installed customer seeing how AI describes their brand has a concrete reason to move.

    High impactMedium effort First result in 1 quarter Digital Customer Engineer

    First action

    Run the snapshot for 20 XP accounts renewing next quarter.

    How to measure it

    XP/XM migration opportunities

    Now
    –
    Target
    +30%
    By
    2 quarters

    Steps

    1. 1

      Pick accounts

      Renewing XP and XM.

      Digital Customer Engineer 1 week

    2. 2

      Run snapshots

      Batch.

      Digital Customer Engineer 1 week

    3. 3

      Add to packs

      Quarterly account pack.

      Digital Customer Engineer 2 weeks

    4. 4

      Workshop

      With a partner.

      Customer Success Manager 1 month

    5. 5

      Track

      Opportunities.

      Marketing Analytics Lead monthly

    6. 6

      Scale

      All renewals.

      Digital Customer Engineer 1 quarter

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Digital Customer Engineer

    Smallest test

    Send ten snapshots in account packs.

    Why it works

    Run the snapshot for every XP and XM account approaching renewal, add it to the Sitecore360 quarterly account pack with the matching SitecoreAI features, and offer a migration workshop with a partner.

    A personal gap is a stronger migration trigger than a product roadmap, and it protects renewals.

    Risks and how to handle them

    • Snapshot looks like a sales pitch

      Lead with findings and fixes they can do now.

    Evidence

    • HiringDigital Customer Engineer (Kuala Lumpur, posted October 19, 2026) for the Sitecore360 digital tier: "Run the weekly exception sweep" to find accounts "that have fallen out of pattern on adoption, health, milestones", trigger "approved playbook" actions, and "Flag accounts approaching renewal that are off-plan"; success is "cohort adoption and health movement".Source
    • Your websiteSitemap (6,243 URLs): English plus five locales (de-de, es-es, fr-fr, ja-jp, pt-pt), with no Thai, Vietnamese, Korean or Chinese pages; 16 use cases, 46 glossary entries, 71 topic pages, 16 "Sitecore on Sitecore" resources and a Digital Authenticity Index page. Recent posts: "Your Migration Guide to SitecoreAI", "Make your Existing Sitecore XP and XM Investment AI Ready" and "Enterprise CMS Buyers Guide AI Era".Source
    • Your websiteHomepage (October 22, 2026): "AI is deciding who gets discovered. Sitecore makes sure you're the answer." with "AI search - Powered by Scrunch" as the first capability. Near the bottom: "Most brands have never seen their own AI answers. Request a demo to get your free AI visibility snapshot", with a "Get your AI visibility snapshot" button that opens /request-a-demo-scrunch. SitecoreAI includes "20+ agents" with "no add-ons or per-token fees". Customer stories on the homepage: ENMAX, Shriners Children's, GoTo Technologies, AFL, Atkore, Hexagon, Travel Money Group (a travel finance brand in Australia and New Zealand that relaunched both sites in 17 weeks) and BOK Financial.Source
    • Your websiteSwitch to SitecoreAI page: "Adobe slows you down. Kentico can't scale. Tridion lags on innovation. Oracle locks you into IT." with comparisons against each, run with Horizontal Digital. There is an XP/XM migration navigator at /platform/xp-xm-migration-navigator.Source

This quarter 9

The core plays for the next three months.

  • 07

    The Director of Product Marketing is asked to build a release-tiering framework across Scrunch and Sitecore stakeholders. Without it, small releases get no notice and big ones compete with each other.

    High impactMedium effort First result in 1 quarter Director of Product Marketing

    First action

    Tier the next six releases.

    How to measure it

    Opportunities created in launch weeks

    Now
    –
    Target
    +20%
    By
    2 quarters

    Steps

    1. 1

      Define tiers

      Three levels.

      Director of Product Marketing 2 weeks

    2. 2

      Calendar

      Next two quarters.

      Director of Product Marketing 1 week

    3. 3

      What's new page

      Monthly.

      Content Marketing Manager monthly

    4. 4

      Seller briefs

      Before major launches.

      Sales Enablement per launch

    5. 5

      Partner briefs

      Same week.

      Partner Marketing Manager EMEA - Growth per launch

    6. 6

      Review

      Launch results.

      Director of Product Marketing quarterly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Director of Product Marketing

    Smallest test

    Tier the next release.

    Why it works

    Define three tiers (major, feature, update) with set launch activities, publish a monthly "what's new in AI search" page, and brief sellers and partners a week before each major launch.

    Predictable launches give sales and partners a steady reason to contact accounts.

    Risks and how to handle them

    • Process slows launches

      Keep the update tier light.

    Evidence

    • HiringDirector of Product Marketing (remote US, posted October 20, 2026), dedicated to Scrunch: "establish and lead Product Marketing as a strategic business capability during a pivotal stage of growth for Scrunch"; owns positioning, messaging, segmentation and go-to-market planning; will "Define and operationalize product release and launch processes across Scrunch and its Sitecore stakeholders" with "a release-tiering framework".Source
    • HiringPartner Marketing Manager EMEA - Growth (London, posted September 23, 2026): co-marketing with implementation partners across EMEA and Asia Pacific and the international reseller community, aligned to "FY27 buying motions— including our market-leading CMS SitecoreAI, our AI-powered DAM and Scrunch, the best way to win AI search"; builds "campaign-in-a-box toolkits that equip resellers across international markets to generate and progress demand independently"; manages Marketing Development Funds.Source
  • 08

    Sitecore is hiring a channel lead for Rest of Asia focused on those five markets, but sitecore.com has pages only in English, German, Spanish, French, Japanese and Portuguese. Resellers there sell to buyers who search in their own language.

    High impactMedium effort First result in 2 quarters Senior Channel Sales Manager

    First action

    Ask top resellers which assets they translate today.

    How to measure it

    ROA reseller pipeline

    Now
    –
    Target
    +40%
    By
    3 quarters

    Steps

    1. 1

      Ask resellers

      Asset needs.

      Senior Channel Sales Manager 2 weeks

    2. 2

      Translate

      Landing pages.

      Localization Manager 1 month

    3. 3

      Local proof

      One story per market.

      Senior Channel Sales Manager 1 quarter

    4. 4

      Kits

      Translated campaign kits.

      Partner Marketing Manager EMEA - Growth 1 month

    5. 5

      Route

      Leads to resellers.

      Marketing Operations 2 weeks

    6. 6

      Measure

      Pipeline by market.

      Marketing Analytics Lead monthly

    First result
    2 quarters
    Cost
    Translation costs
    Owner
    Senior Channel Sales Manager

    Smallest test

    Launch the Korean page first.

    Why it works

    Build one localized landing page per market (Korean, Thai, Vietnamese, traditional Chinese, and English for Malaysia) with the AI visibility snapshot, local proof and a reseller contact, and give resellers translated kits.

    Local pages help resellers generate demand without waiting for Sitecore, and they catch local searches.

    Risks and how to handle them

    • Machine translation errors

      Have resellers review.

    Evidence

    • HiringAsia Pacific and channel hiring: a Senior Channel Sales Manager for Rest of Asia ("Thailand, Vietnam, Malaysia, Hong Kong and Korea", reporting to the Global VP, Growth Markets in Dubai), Sales Development Representatives in Singapore and Tokyo, enterprise account managers in Tokyo and Sydney, a Regional Vice President, Sales (ANZ), solution architects in Singapore and Melbourne, and a Senior Channel Solution Engineer in the US. Of 31 open roles, 10 are in Kuala Lumpur.Source
    • Your websiteSitemap (6,243 URLs): English plus five locales (de-de, es-es, fr-fr, ja-jp, pt-pt), with no Thai, Vietnamese, Korean or Chinese pages; 16 use cases, 46 glossary entries, 71 topic pages, 16 "Sitecore on Sitecore" resources and a Digital Authenticity Index page. Recent posts: "Your Migration Guide to SitecoreAI", "Make your Existing Sitecore XP and XM Investment AI Ready" and "Enterprise CMS Buyers Guide AI Era".Source
    • HiringPartner Marketing Manager EMEA - Growth (London, posted September 23, 2026): co-marketing with implementation partners across EMEA and Asia Pacific and the international reseller community, aligned to "FY27 buying motions— including our market-leading CMS SitecoreAI, our AI-powered DAM and Scrunch, the best way to win AI search"; builds "campaign-in-a-box toolkits that equip resellers across international markets to generate and progress demand independently"; manages Marketing Development Funds.Source
  • 09

    Partner profiles show tiers and specializations, and Sitecore is selling Scrunch through partners. Buyers looking for help with AI search have no way to filter for partners who know it.

    Medium impactMedium effort First result in 1 quarter Partner Marketing Manager EME…

    First action

    Define the specialization criteria.

    How to measure it

    Specialized partners

    Now
    –
    Target
    50
    By
    2 quarters

    Steps

    1. 1

      Criteria

      Training and project.

      Partner Marketing Manager EMEA - Growth 2 weeks

    2. 2

      Training

      Course.

      Sitecore Learning 1 month

    3. 3

      Badge

      Profile and filter.

      Web Developer - Optimization 2 weeks

    4. 4

      Recruit

      Top partners.

      Partner Marketing Manager EMEA - Growth 1 month

    5. 5

      Route leads

      To specialized partners.

      Marketing Operations 1 week

    6. 6

      Review

      Partner results.

      Partner Marketing Manager EMEA - Growth quarterly

    First result
    1 quarter
    Cost
    Training costs
    Owner
    Partner Marketing Manager EMEA Growth

    Smallest test

    Certify five partners.

    Why it works

    Create an AI search specialization (training, certified people, one delivered project), show it as a badge and filter, and send snapshot leads to specialized partners first.

    A specialization rewards partners for learning Scrunch and gives buyers a clear choice.

    Risks and how to handle them

    • Badge without skill

      Require a delivered project.

    Evidence

    • Your websitePartner profiles show tier, specializations and certified professionals (for example "2 Specializations 6 Certified Professionals Gold Partner"); the homepage calls Sitecore "the largest DX community" of "practitioners, partners and MVPs".Source
    • HiringPartner Marketing Manager EMEA - Growth (London, posted September 23, 2026): co-marketing with implementation partners across EMEA and Asia Pacific and the international reseller community, aligned to "FY27 buying motions— including our market-leading CMS SitecoreAI, our AI-powered DAM and Scrunch, the best way to win AI search"; builds "campaign-in-a-box toolkits that equip resellers across international markets to generate and progress demand independently"; manages Marketing Development Funds.Source
    • Your websiteThe customer stories hub (/solutions/customers) and the partner finder (/partners/finder) send no story or partner links in their HTML; both show "Loading search..." until JavaScript runs. The sitemap lists 120 English customer stories and 273 partner pages (checked twice on October 22, 2026).Source
  • 10

    Digital customer engineers sweep accounts that fall out of pattern on adoption and health. A customer whose AI visibility drops is at risk, whether or not they use Scrunch yet.

    High impactMedium effort First result in 1 quarter Digital Customer Engineer

    First action

    Score 50 accounts this month.

    How to measure it

    Accounts with rising visibility

    Now
    –
    Target
    60%
    By
    3 quarters

    Steps

    1. 1

      Score accounts

      50 to start.

      Digital Customer Engineer 2 weeks

    2. 2

      Playbook

      Fixes for drops.

      Digital Customer Engineer 2 weeks

    3. 3

      Add to packs

      Quarterly.

      Digital Customer Engineer 1 month

    4. 4

      Offer Scrunch

      Where gaps are large.

      Account Manager, Enterprise ongoing

    5. 5

      Measure

      Renewals and expansion.

      Marketing Analytics Lead quarterly

    6. 6

      Scale

      All Sitecore360 accounts.

      Digital Customer Engineer 1 quarter

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Digital Customer Engineer

    Smallest test

    Score ten accounts.

    Why it works

    Add a monthly AI visibility score for each Sitecore360 account, create a playbook for drops (content fixes in SitecoreAI), and report the score in the quarterly account pack.

    It ties Sitecore's value to an outcome customers care about now, and it creates Scrunch expansion.

    Risks and how to handle them

    • Score noise

      Use trends over three months.

    Evidence

    • HiringDigital Customer Engineer (Kuala Lumpur, posted October 19, 2026) for the Sitecore360 digital tier: "Run the weekly exception sweep" to find accounts "that have fallen out of pattern on adoption, health, milestones", trigger "approved playbook" actions, and "Flag accounts approaching renewal that are off-plan"; success is "cohort adoption and health movement".Source
    • Your websiteAI Search page: an Akamai quote with "+364% increase in brand presence across non-branded prompts" and "+218% increase in citations in AI generated results"; "See Akamai's AI search results" and "See how your site shows up" both link to scrunch.com. Features: prompt monitoring, citation tracking, AI search trends and the Agent Experience Platform (AXP).Source
  • 11

    Sitecore has 16 "Sitecore on Sitecore" resources and is hiring a developer to run A/B and multivariate tests on its own site. Real results from Sitecore's own testing would show the product working.

    Medium impactMedium effort First result in 2 quarters Web Developer Optimization

    First action

    Pick the first three tests.

    How to measure it

    Demo requests from test stories

    Now
    –
    Target
    30 a quarter
    By
    2 quarters

    Steps

    1. 1

      Plan tests

      Three a quarter.

      Web Developer - Optimization 2 weeks

    2. 2

      Run

      In SitecoreAI.

      Web Developer - Optimization 1 quarter

    3. 3

      Analyze

      Results.

      Marketing Analytics Lead 2 weeks

    4. 4

      Write

      Stories.

      Content Marketing Manager 2 weeks

    5. 5

      Publish

      Sitecore on Sitecore.

      Web Team Lead 1 week

    6. 6

      Promote

      Webinars and social.

      Demand Generation Manager quarterly

    First result
    2 quarters
    Cost
    Staff time only
    Owner
    Web Developer Optimization

    Smallest test

    Publish one test result.

    Why it works

    Run a quarterly testing program on sitecore.com and publish the best tests: hypothesis, setup in SitecoreAI, result and lesson.

    Buyers trust a vendor's own results, and it makes the optimization team a content source.

    Risks and how to handle them

    • Losing tests look bad

      Publish lessons from losses too.

    Evidence

    • HiringWeb Developer - Optimization (12-month contract, Kuala Lumpur): "Develop and implement A/B and multivariate tests", "Continuously test and improve conversion paths and engagement touchpoints", build components "in Next.js and React", "Ensure all experiments follow performance and accessibility best practices", and "Support large migration efforts".Source
    • Your websiteSitemap (6,243 URLs): English plus five locales (de-de, es-es, fr-fr, ja-jp, pt-pt), with no Thai, Vietnamese, Korean or Chinese pages; 16 use cases, 46 glossary entries, 71 topic pages, 16 "Sitecore on Sitecore" resources and a Digital Authenticity Index page. Recent posts: "Your Migration Guide to SitecoreAI", "Make your Existing Sitecore XP and XM Investment AI Ready" and "Enterprise CMS Buyers Guide AI Era".Source
  • 12

    Sitecore is hiring an SDR and an account manager in Tokyo and has Japanese pages. AI answers in Japanese differ from English ones, and few vendors measure them.

    Medium impactMedium effort First result in 1 quarter Sales Development Representat…

    First action

    Test Japanese prompts for ten brands.

    How to measure it

    Tokyo meetings

    Now
    –
    Target
    20 a quarter
    By
    2 quarters

    Steps

    1. 1

      Test prompts

      Ten brands.

      Director of Product Marketing 2 weeks

    2. 2

      Run batch

      Top 100 brands.

      SDR (Japan) 2 weeks

    3. 3

      Outreach

      With results.

      SDR (Japan) ongoing

    4. 4

      Roundtable

      Tokyo.

      Field Marketing 1 quarter

    5. 5

      Follow up

      Account manager.

      Account Manager, Enterprise (Tokyo) ongoing

    6. 6

      Measure

      Meetings.

      Marketing Analytics Lead monthly

    First result
    1 quarter
    Cost
    Event budget
    Owner
    Sales Development Representative (Asia)

    Smallest test

    Send ten snapshots.

    Why it works

    Run the snapshot on Japanese prompts for the top 100 Japanese target brands, use the results in outreach, and host a Tokyo roundtable on AI search in Japanese.

    Local language results are a strong opener, and the Tokyo team gets a reason to call.

    Risks and how to handle them

    • Prompt quality in Japanese

      Review with native speakers.

    Evidence

    • HiringAsia Pacific and channel hiring: a Senior Channel Sales Manager for Rest of Asia ("Thailand, Vietnam, Malaysia, Hong Kong and Korea", reporting to the Global VP, Growth Markets in Dubai), Sales Development Representatives in Singapore and Tokyo, enterprise account managers in Tokyo and Sydney, a Regional Vice President, Sales (ANZ), solution architects in Singapore and Melbourne, and a Senior Channel Solution Engineer in the US. Of 31 open roles, 10 are in Kuala Lumpur.Source
    • Your websiteSitemap (6,243 URLs): English plus five locales (de-de, es-es, fr-fr, ja-jp, pt-pt), with no Thai, Vietnamese, Korean or Chinese pages; 16 use cases, 46 glossary entries, 71 topic pages, 16 "Sitecore on Sitecore" resources and a Digital Authenticity Index page. Recent posts: "Your Migration Guide to SitecoreAI", "Make your Existing Sitecore XP and XM Investment AI Ready" and "Enterprise CMS Buyers Guide AI Era".Source
    • Scrunch websitescrunch.com homepage: "Run AI visibility audit", "See results in 30 seconds", "No credit card required", "Start a free trial", "Trusted by over 500 companies", with a public pricing page.Source
  • 13

    Sitecore is hiring a regional VP and account manager in Sydney and a solution architect in Melbourne, and two homepage stories (AFL and Travel Money Group) are Australian brands.

    Medium impactMedium effort First result in 1 quarter Regional Vice President

    First action

    List all ANZ stories in the sitemap.

    How to measure it

    ANZ opportunities

    Now
    –
    Target
    +25%
    By
    2 quarters

    Steps

    1. 1

      List stories

      ANZ customers.

      Regional Vice President, Sales (ANZ) 1 week

    2. 2

      Regional page

      Grouped stories.

      Web Team Lead 2 weeks

    3. 3

      Videos

      Two customers.

      Content Marketing Manager 1 month

    4. 4

      Roadshow

      Sydney and Melbourne.

      Field Marketing 1 quarter

    5. 5

      Partners

      Co-host.

      Partner Marketing Manager EMEA - Growth 1 quarter

    6. 6

      Measure

      Pipeline.

      Marketing Analytics Lead monthly

    First result
    1 quarter
    Cost
    Event budget
    Owner
    Regional Vice President, Sales (ANZ)

    Smallest test

    Publish the ANZ page.

    Why it works

    Group ANZ stories on one regional page, film short videos with AFL and Travel Money Group, and run a roadshow in Sydney and Melbourne with partners.

    Local proof matters to ANZ buyers, and a new team needs it from day one.

    Risks and how to handle them

    • Few stories

      Add partner-delivered projects.

    Evidence

    • HiringAsia Pacific and channel hiring: a Senior Channel Sales Manager for Rest of Asia ("Thailand, Vietnam, Malaysia, Hong Kong and Korea", reporting to the Global VP, Growth Markets in Dubai), Sales Development Representatives in Singapore and Tokyo, enterprise account managers in Tokyo and Sydney, a Regional Vice President, Sales (ANZ), solution architects in Singapore and Melbourne, and a Senior Channel Solution Engineer in the US. Of 31 open roles, 10 are in Kuala Lumpur.Source
    • Your websiteHomepage (October 22, 2026): "AI is deciding who gets discovered. Sitecore makes sure you're the answer." with "AI search - Powered by Scrunch" as the first capability. Near the bottom: "Most brands have never seen their own AI answers. Request a demo to get your free AI visibility snapshot", with a "Get your AI visibility snapshot" button that opens /request-a-demo-scrunch. SitecoreAI includes "20+ agents" with "no add-ons or per-token fees". Customer stories on the homepage: ENMAX, Shriners Children's, GoTo Technologies, AFL, Atkore, Hexagon, Travel Money Group (a travel finance brand in Australia and New Zealand that relaunched both sites in 17 weeks) and BOK Financial.Source
    • Your websiteThe customer stories hub (/solutions/customers) and the partner finder (/partners/finder) send no story or partner links in their HTML; both show "Loading search..." until JavaScript runs. The sitemap lists 120 English customer stories and 273 partner pages (checked twice on October 22, 2026).Source
  • 14

    Sitecore has a new use-case library (A/B testing, multisite, translation, AI search credibility, MCP). Searches for a specific job are higher intent than "DXP".

    Medium impactMedium effort First result in 1 quarter Demand Generation Manager

    First action

    Pick five use cases with search demand.

    How to measure it

    Use-case campaign cost per opportunity

    Now
    –
    Target
    -20%
    By
    2 quarters

    Steps

    1. 1

      Pick five

      By search demand.

      Demand Generation Manager 1 week

    2. 2

      Improve pages

      Demo and CTA.

      Web Developer - Optimization 2 weeks

    3. 3

      Launch

      Search campaigns.

      Demand Generation Manager 1 week

    4. 4

      Test

      Messages.

      Web Developer - Optimization 1 month

    5. 5

      Expand

      Next five.

      Demand Generation Manager 1 quarter

    6. 6

      Report

      Pipeline.

      Marketing Analytics Lead monthly

    First result
    1 quarter
    Cost
    Ad budget
    Owner
    Demand Generation Manager

    Smallest test

    Launch two use-case campaigns.

    Why it works

    Build campaigns per use case, send them to the matching page with a short demo and the snapshot, and test messages with the optimization developer.

    Specific landing pages convert better and show which use cases sell.

    Risks and how to handle them

    • Low volume

      Group related use cases.

    Evidence

    • Your websiteSitemap (6,243 URLs): English plus five locales (de-de, es-es, fr-fr, ja-jp, pt-pt), with no Thai, Vietnamese, Korean or Chinese pages; 16 use cases, 46 glossary entries, 71 topic pages, 16 "Sitecore on Sitecore" resources and a Digital Authenticity Index page. Recent posts: "Your Migration Guide to SitecoreAI", "Make your Existing Sitecore XP and XM Investment AI Ready" and "Enterprise CMS Buyers Guide AI Era".Source
    • HiringWeb Developer - Optimization (12-month contract, Kuala Lumpur): "Develop and implement A/B and multivariate tests", "Continuously test and improve conversion paths and engagement touchpoints", build components "in Next.js and React", "Ensure all experiments follow performance and accessibility best practices", and "Support large migration efforts".Source
  • 15

    Sitecore has 46 glossary entries and 71 topic pages on CMS, DAM and CDP. If buyers ask an assistant "what is a headless CMS" or "best enterprise DAM", Sitecore should be cited, and it owns the tool to check.

    Medium impactMedium effort First result in 1 quarter Content Marketing Manager

    First action

    Set 50 core prompts.

    How to measure it

    Cited prompts

    Now
    –
    Target
    +50%
    By
    2 quarters

    Steps

    1. 1

      Prompts

      50 core.

      Content Marketing Manager 1 week

    2. 2

      Baseline

      In Scrunch.

      Content Marketing Manager 1 week

    3. 3

      Fix pages

      Top gaps.

      Content Marketing Manager 1 month

    4. 4

      AXP

      Agent pages.

      Web Developer - Optimization 1 month

    5. 5

      Measure

      Monthly.

      Content Marketing Manager monthly

    6. 6

      Publish

      Quarterly results.

      Director of Product Marketing quarterly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Content Marketing Manager

    Smallest test

    Baseline 50 prompts.

    Why it works

    Run Scrunch on Sitecore's core prompts, fix the pages that are missing from answers, and report progress quarterly, publicly if results are good.

    Using its own product on its own site is the best proof and improves pipeline.

    Risks and how to handle them

    • Slow improvement

      Report trends, not single answers.

    Evidence

    • Your websiteSitemap (6,243 URLs): English plus five locales (de-de, es-es, fr-fr, ja-jp, pt-pt), with no Thai, Vietnamese, Korean or Chinese pages; 16 use cases, 46 glossary entries, 71 topic pages, 16 "Sitecore on Sitecore" resources and a Digital Authenticity Index page. Recent posts: "Your Migration Guide to SitecoreAI", "Make your Existing Sitecore XP and XM Investment AI Ready" and "Enterprise CMS Buyers Guide AI Era".Source
    • Your websiteAI Search page: an Akamai quote with "+364% increase in brand presence across non-branded prompts" and "+218% increase in citations in AI generated results"; "See Akamai's AI search results" and "See how your site shows up" both link to scrunch.com. Features: prompt monitoring, citation tracking, AI search trends and the Agent Experience Platform (AXP).Source
    • Your websitePress release, June 3, 2026: Sitecore acquired Scrunch, "an AI customer experience platform that helps brands understand and improve how they appear in AI search"; the CEO said "the internet must be written for machines to understand if we want humans to experience it."Source

Big bets 3

Larger plays that can change the trajectory.

  • 16

    Scrunch tracks how AI describes brands across many prompts, and Sitecore already has a Digital Authenticity Index page. An industry index would be news and a reason for every brand to check its own score.

    High impactHigh effort First result in 3 quarters Director of Product Marketing

    First action

    Pick three industries for the first index.

    How to measure it

    Snapshots from the index

    Now
    –
    Target
    5,000 a quarter
    By
    3 quarters

    Steps

    1. 1

      Pick industries

      Three.

      Director of Product Marketing 2 weeks

    2. 2

      Collect data

      Prompts and brands.

      Data Analyst 1 month

    3. 3

      Review

      Legal and method.

      Legal 2 weeks

    4. 4

      Publish

      Index page.

      Content Marketing Manager 1 month

    5. 5

      Press

      Launch.

      Communications 1 month

    6. 6

      Repeat

      Quarterly.

      Director of Product Marketing quarterly

    First result
    3 quarters
    Cost
    Analyst time
    Owner
    Director of Product Marketing

    Smallest test

    Publish one industry ranking.

    Why it works

    Publish a quarterly index of AI visibility by industry and region (top brands, biggest movers, most cited sources), with each brand able to run its own snapshot.

    Original rankings earn press and drive snapshot sign-ups at scale.

    Risks and how to handle them

    • Brands dispute rankings

      Publish the method.

    Evidence

    • Scrunch websitescrunch.com homepage: "Run AI visibility audit", "See results in 30 seconds", "No credit card required", "Start a free trial", "Trusted by over 500 companies", with a public pricing page.Source
    • Your websiteSitemap (6,243 URLs): English plus five locales (de-de, es-es, fr-fr, ja-jp, pt-pt), with no Thai, Vietnamese, Korean or Chinese pages; 16 use cases, 46 glossary entries, 71 topic pages, 16 "Sitecore on Sitecore" resources and a Digital Authenticity Index page. Recent posts: "Your Migration Guide to SitecoreAI", "Make your Existing Sitecore XP and XM Investment AI Ready" and "Enterprise CMS Buyers Guide AI Era".Source
    • Your websitePress release, June 3, 2026: Sitecore acquired Scrunch, "an AI customer experience platform that helps brands understand and improve how they appear in AI search"; the CEO said "the internet must be written for machines to understand if we want humans to experience it."Source
  • 17

    Scrunch has a free trial and public pricing; Sitecore sells by demo. Mid-market brands want to start small, and those that grow need a CMS and DAM.

    High impactHigh effort First result in 4 quarters Director of Product Marketing

    First action

    Model conversion from trial to SitecoreAI.

    How to measure it

    Self-serve accounts

    Now
    –
    Target
    1,000
    By
    4 quarters

    Steps

    1. 1

      Model

      Economics.

      Director of Product Marketing 1 month

    2. 2

      Pricing

      Self-serve tiers.

      Pricing Lead 1 month

    3. 3

      Checkout

      On sitecore.com.

      Web Developer - Optimization 1 quarter

    4. 4

      Triggers

      Usage signals.

      Marketing Analytics Lead 1 month

    5. 5

      Sales offers

      Upgrade paths.

      Demand Generation Manager ongoing

    6. 6

      Review

      Quarterly.

      Director of Product Marketing quarterly

    First result
    4 quarters
    Cost
    Product time
    Owner
    Director of Product Marketing

    Smallest test

    Link to the Scrunch trial from sitecore.com.

    Why it works

    Offer a self-serve Scrunch plan on sitecore.com with clear pricing, and trigger a sales offer when usage shows content gaps SitecoreAI would fix.

    Product-led entry builds a pipeline of brands already using Sitecore software.

    Risks and how to handle them

    • Channel conflict

      Give partners referral credit.

    Evidence

    • Scrunch websitescrunch.com homepage: "Run AI visibility audit", "See results in 30 seconds", "No credit card required", "Start a free trial", "Trusted by over 500 companies", with a public pricing page.Source
    • Your website/request-a-demo-scrunch (noindex): "Book a personalized walkthrough"; "Within 24 hours, you'll be matched with a specialist who has worked with teams like yours"; pricing is shown "once we understand your scope". Its "Not ready to talk?" links and the Akamai story send visitors to scrunch.com.Source
    • Your websiteHomepage (October 22, 2026): "AI is deciding who gets discovered. Sitecore makes sure you're the answer." with "AI search - Powered by Scrunch" as the first capability. Near the bottom: "Most brands have never seen their own AI answers. Request a demo to get your free AI visibility snapshot", with a "Get your AI visibility snapshot" button that opens /request-a-demo-scrunch. SitecoreAI includes "20+ agents" with "no add-ons or per-token fees". Customer stories on the homepage: ENMAX, Shriners Children's, GoTo Technologies, AFL, Atkore, Hexagon, Travel Money Group (a travel finance brand in Australia and New Zealand that relaunched both sites in 17 weeks) and BOK Financial.Source
  • 18

    Sitecore lists "connect AI assistants with MCP" as a use case, has npm packages with about 38,500 weekly downloads and 134 GitHub repositories. Brands want their content available to agents, and developers choose the tools.

    High impactHigh effort First result in 4 quarters Senior Channel Solution Engin…

    First action

    Publish one MCP starter kit.

    How to measure it

    Starter kit installs

    Now
    –
    Target
    10,000
    By
    4 quarters

    Steps

    1. 1

      Starter kits

      Three.

      Senior Channel Solution Engineer 1 quarter

    2. 2

      Docs

      Guides.

      Developer Relations 1 month

    3. 3

      Showcase

      Partner builds.

      Partner Marketing Manager EMEA - Growth 1 quarter

    4. 4

      Events

      Hackathons.

      Developer Relations quarterly

    5. 5

      Measure

      Installs.

      Marketing Analytics Lead monthly

    6. 6

      Use in sales

      Technical proof.

      Senior Channel Solution Engineer ongoing

    First result
    4 quarters
    Cost
    Developer relations costs
    Owner
    Senior Channel Solution Engineer

    Smallest test

    Release one kit on GitHub.

    Why it works

    Launch a developer program with MCP examples, starter kits and a showcase, and support partners building agent integrations on SitecoreAI.

    Developers pull platforms into deals, and agent access is the next reason to choose a CMS.

    Risks and how to handle them

    • Fast-changing standards

      Keep kits small and updated.

    Evidence

    • Your websiteSitemap (6,243 URLs): English plus five locales (de-de, es-es, fr-fr, ja-jp, pt-pt), with no Thai, Vietnamese, Korean or Chinese pages; 16 use cases, 46 glossary entries, 71 topic pages, 16 "Sitecore on Sitecore" resources and a Digital Authenticity Index page. Recent posts: "Your Migration Guide to SitecoreAI", "Make your Existing Sitecore XP and XM Investment AI Ready" and "Enterprise CMS Buyers Guide AI Era".Source
    • Public listingsSitecore's YouTube channel has 3,880 subscribers and 252 videos; its npm packages get about 38,500 weekly downloads; the GitHub organization has 134 public repositories, 17 active in the last 90 days.Source
    • HiringSitecore's description in every post: "the leading provider of agentic digital experience software", "content, commerce, and data into one composable platform", "Trusted by global leaders such as American Express, Porsche, Starbucks, and L'Oréal", with teams in over 25 countries.Source

Wildcards 3

Unexpected experiments, each with a cheap way to test it.

  • 19

    Sitecore runs Symposium every year and has 252 YouTube videos but 3,880 subscribers. Sessions reach only attendees unless they are cut and promoted.

    Medium impactLow effort First result in 1 quarter Content Marketing Manager

    First action

    List last year's top sessions.

    How to measure it

    YouTube subscribers

    Now
    –
    Target
    +50%
    By
    2 quarters

    Steps

    1. 1

      List sessions

      Top 20.

      Content Marketing Manager 1 week

    2. 2

      Cut

      Clips and articles.

      Video Producer 1 month

    3. 3

      Schedule

      Weekly releases.

      Content Marketing Manager weekly

    4. 4

      Link

      Snapshot and use cases.

      Content Marketing Manager weekly

    5. 5

      Promote

      Social.

      Social Media Manager weekly

    6. 6

      Review

      Quarterly.

      Content Marketing Manager quarterly

    First result
    1 quarter
    Cost
    Production time
    Owner
    Content Marketing Manager

    Smallest test

    Release five clips.

    Why it works

    Cut each major session into clips and short articles, release them weekly through the year, and link each to the snapshot or a use case.

    Event content keeps working long after the event at low cost.

    Risks and how to handle them

    • Old content

      Pick evergreen sessions.

    Evidence

    • Public listingsSitecore's YouTube channel has 3,880 subscribers and 252 videos; its npm packages get about 38,500 weekly downloads; the GitHub organization has 134 public repositories, 17 active in the last 90 days.Source
    • Your websiteHomepage (October 22, 2026): "AI is deciding who gets discovered. Sitecore makes sure you're the answer." with "AI search - Powered by Scrunch" as the first capability. Near the bottom: "Most brands have never seen their own AI answers. Request a demo to get your free AI visibility snapshot", with a "Get your AI visibility snapshot" button that opens /request-a-demo-scrunch. SitecoreAI includes "20+ agents" with "no add-ons or per-token fees". Customer stories on the homepage: ENMAX, Shriners Children's, GoTo Technologies, AFL, Atkore, Hexagon, Travel Money Group (a travel finance brand in Australia and New Zealand that relaunched both sites in 17 weeks) and BOK Financial.Source
  • 20

    Ten of Sitecore's open roles are in Kuala Lumpur, including digital customer and optimization roles. Snapshot leads arrive from every time zone, and the walkthrough promise is "within 24 hours".

    Medium impactLow effort First result in 1 month Marketing Operations

    First action

    Measure current response time by region.

    How to measure it

    Median response time

    Now
    –
    Target
    Under 4 hours
    By
    1 quarter

    Steps

    1. 1

      Measure

      By region.

      Marketing Operations 1 week

    2. 2

      Staff

      Desk in KL.

      Marketing Operations 1 month

    3. 3

      Templates

      Personal notes.

      Director of Product Marketing 1 week

    4. 4

      Booking

      Regional calendars.

      Marketing Operations 1 week

    5. 5

      Run

      Daily.

      Marketing Operations daily

    6. 6

      Review

      Meeting rates.

      Marketing Analytics Lead monthly

    First result
    1 month
    Cost
    Staff time
    Owner
    Marketing Operations

    Smallest test

    Answer one week of leads from KL.

    Why it works

    Staff a follow-up desk in Kuala Lumpur that reviews each snapshot lead, sends a short personal note with one finding, and books the right regional seller.

    Fast, personal follow-up raises meeting rates, and the time zone covers the US night.

    Risks and how to handle them

    • Notes feel generic

      Require one specific finding.

    Evidence

    • HiringAsia Pacific and channel hiring: a Senior Channel Sales Manager for Rest of Asia ("Thailand, Vietnam, Malaysia, Hong Kong and Korea", reporting to the Global VP, Growth Markets in Dubai), Sales Development Representatives in Singapore and Tokyo, enterprise account managers in Tokyo and Sydney, a Regional Vice President, Sales (ANZ), solution architects in Singapore and Melbourne, and a Senior Channel Solution Engineer in the US. Of 31 open roles, 10 are in Kuala Lumpur.Source
    • Your website/request-a-demo-scrunch (noindex): "Book a personalized walkthrough"; "Within 24 hours, you'll be matched with a specialist who has worked with teams like yours"; pricing is shown "once we understand your scope". Its "Not ready to talk?" links and the Akamai story send visitors to scrunch.com.Source
    • HiringDigital Customer Engineer (Kuala Lumpur, posted October 19, 2026) for the Sitecore360 digital tier: "Run the weekly exception sweep" to find accounts "that have fallen out of pattern on adoption, health, milestones", trigger "approved playbook" actions, and "Flag accounts approaching renewal that are off-plan"; success is "cohort adoption and health movement".Source
  • 21

    The switch page compares SitecoreAI with Adobe, Kentico, Tridion and Oracle on speed and flexibility, but not on AI search, which the homepage now leads with. Rivals such as Optimizely and Contentstack also pitch AI.

    Medium impactLow effort First result in 1 month Director of Product Marketing

    First action

    Draft the AI search row.

    How to measure it

    Meetings from the switch page

    Now
    –
    Target
    +20%
    By
    2 quarters

    Steps

    1. 1

      Draft row

      For each rival.

      Director of Product Marketing 1 week

    2. 2

      Check facts

      Rivals' AI features.

      Director of Product Marketing 1 week

    3. 3

      Legal review

      Claims.

      Legal 1 week

    4. 4

      Publish

      Updated page.

      Web Team Lead 1 day

    5. 5

      Add snapshot

      Competitor comparison.

      Web Developer - Optimization 2 weeks

    6. 6

      Measure

      Meetings.

      Marketing Analytics Lead monthly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Director of Product Marketing

    Smallest test

    Add the row to the Adobe comparison.

    Why it works

    Add an AI search row to every comparison (built-in visibility insights with Scrunch, agent-ready content), with a snapshot comparing the buyer with competitors.

    It brings the newest differentiator into the pages buyers use to decide.

    Risks and how to handle them

    • Rivals add features

      Review quarterly.

    Evidence

    • Your websiteSwitch to SitecoreAI page: "Adobe slows you down. Kentico can't scale. Tridion lags on innovation. Oracle locks you into IT." with comparisons against each, run with Horizontal Digital. There is an XP/XM migration navigator at /platform/xp-xm-migration-navigator.Source
    • Competitor researchRivals' own homepages: Optimizely, "AI to create and optimize digital experiences"; Contentstack, an "Agentic Experience Platform"; Profound, "the AI marketing platform built for the agentic era. See what your customers ask AI". Adobe Experience Manager is the platform Sitecore's switch page targets first.Source
    • Your websiteAI Search page: an Akamai quote with "+364% increase in brand presence across non-branded prompts" and "+218% increase in citations in AI generated results"; "See Akamai's AI search results" and "See how your site shows up" both link to scrunch.com. Features: prompt monitoring, citation tracking, AI search trends and the Agent Experience Platform (AXP).Source
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  • Takealot Group growth strategySouth Africa's largest online retailer and marketplace (takealot.com), with Mr D for food, grocery and retail delivery, Takealot…22 growth ideas
  • Vanta growth strategyAn AI-powered trust management platform that automates compliance (SOC 2, ISO 27001, HIPAA and 35+ frameworks), continuous monitoring…21 growth ideas
  • 115 Ventures growth strategyA privately held e-commerce group that builds and runs direct-to-consumer brands: TrySpartan (men's hair growth, beard care, men's health…23 growth ideas
  • Rula growth strategyRula is an in-network mental health provider group: patients find a licensed therapist or psychiatric clinician who takes their insurance…21 growth ideas

See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 23, 2026, and cites them throughout. Sitecore did not commission, review or endorse it, and Programmable is not affiliated with Sitecore. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Sitecore runs its business.

Something wrong, or do you represent Sitecore? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 307 ideas

    Instant snapshot, readable hubs, homepage speed, Akamai proof, the partner kit and snapshots in renewals.

  2. Days 31 to 6011 ideas

    Release tiers, ROA pages, partner specialization, AI visibility in Sitecore360, own test results, Japan and ANZ, use-case campaigns and own AI visibility.

  3. Days 61 to 903 ideas

    Commit to the AI visibility index, a self-serve Scrunch path and the MCP developer program.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value enterprise content and personalization depth. The most cited problem: complex upgrades from XP and XM.

  • A large partner and MVP community
  • Proving AI value
  • In their words: “DXP”

Market

Competitive landscape

5 competitors compared: Adobe Experience Manager, Optimizely, Contentstack, Contentful and 1 more.

  • Gap to exploit: Visibility insight connected to content changes
  • Adobe Experience Manager: Slow, costly deployments
  • Optimizely: Less AI search depth

Hiring signals

Sitecore's hiring backs the AI search push.

  • Director of Product Marketing: Product marketing and launches for Scrunch. Ideas 1, 4, 7.
  • Partner Marketing Manager EMEA- Growth: Campaign-in-a-box kits for partners and resellers. Ideas 5, 9.
  • Web Developer – Optimization (12 months FTC): A/B tests and conversion paths on sitecore.com. Ideas 2, 3, 11.

From the team that wrote this playbook

All products
  • ProgrammableAgencyWorking AI systems in days, not quarters (opens programmable.agency in a new tab)
  • ProgrammableInfoAn agent that finds, researches and asks first (opens programmable.info in a new tab)
  • ProgrammableDigitalScreenshots in, an animated product demo out (opens programmable.digital in a new tab)
  • ProgrammableWatchKnow the day a supplier falls out of compliance (opens programmable.watch in a new tab)
  • ProgrammableTalkGet registrants for your events, and know who’s coming (opens programmable.talk in a new tab)
  • ProgrammablePageText what you need, your customer gets a page that works (opens programmable.page in a new tab)
  • ProgrammableCommunityForums with labelled AI members, never empty (opens programmable.community in a new tab)
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