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  • The brief
  • Start here
  • Idea portfolio
  • Effort vs impact
  • This week · 6
  • This quarter · 9
  • Big bets · 3
  • Wildcards · 4
  • How we can help
Generated Oct 21, 2026
  1. Programmable
  2. Playbooks
  3. Spotix
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growth playbook · Oct 21, 2026

spotix.com (opens in a new tab)

Spotix growth playbook

Diagnosis

Spotix has a deep catalogue, real expertise (NFI-certified specialists, a founder writing detailed pro guides), a working trade program and a site that real visitors find fast.

The gaps are in how the catalogue presents itself: 200 products share a title with another product, 29 URLs name the wrong size, 150 products have no image, 449 are sold out with no waitlist, and the new Learning Center is missing from the store sitemap.

This playbook fixes the catalogue and visibility first, then adds a parts finder, a pro quote builder, fire pit bundles, seasonal email, freight and warehouse promises and a partner program, and bets on a commercial division, clear roles for the four stores and data ready for AI shopping assistants.

Growth Score

7/10

Biggest Opportunity

Turn a huge, accurate catalogue into one shoppers, search engines and AI assistants can tell apart, and package the team's expertise into tools for pros and parts buyers.

Biggest Risk

Northline Express, Woodland Direct and others sell the same brands with the same free-shipping promise, so shoppers who cannot tell look-alike products apart will buy wherever the answer is clearer.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Give the 200 look-alike products names that say how they differ, starting with the twelve identical Dagan tool sets

    Rename the twelve Dagan "Wrought Iron ... Black" sets today, using the description detail and the SKU.

    High impact First result in 1 month
  2. 2

    Fix the 29 product URLs that name the wrong size, such as three log hoops all filed under "12-inches"

    Rename the three log hoop handles today.

    Medium impact First result in 1 month
  3. 3

    Make sure Google can find the 103 Learning Center pages: list the blog sitemap and link the guides from products

    Submit /a/blog/sitemap.xml in Search Console today.

    High impact First result in 2 weeks

02

Your idea portfolio

22 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 8 ideas are marked Unexpected: plays you are unlikely to have tried.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 3Big bets · 9Fill-ins · 9Reconsider · 1
Effort →

Showing 22 of 22 ideas

This week 6

Quick wins with a clear first action.

  • 01

    Twelve different products are all called "Dagan Five Piece Wrought Iron Fireplace Tool Set, Black". They cost from $67 to $578, sit at URLs ending -1 to -11, and their pages differ only by the SKU and one phrase deep in the description ("1/4 inch rods", "3/4 inch thick handles", "twisted", "welded"). Across the catalogue, 200 products in 77 groups share a title with another product, including six White Mountain Hearth blowers ($285 to $435) and three Majestic roof flashings. A shopper scanning search results, Google or an AI assistant sees the same name at eight different prices and cannot tell which one they want.

    High impactLow effort First result in 1 month Catalog Specialist

    First action

    Rename the twelve Dagan "Wrought Iron ... Black" sets today, using the description detail and the SKU.

    How to measure it

    Organic clicks to renamed products

    Now
    –
    Target
    +25%
    By
    90 days

    Steps

    1. 1

      Export the groups

      All products sharing a title (77 groups, 200 products) with SKU, price and sales.

      Ecommerce Manager 2 hours

    2. 2

      Find the difference

      From specs and manufacturer sheets: size, style, finish, fit.

      Product Specialist 3 days

    3. 3

      Write the titles

      Difference first, model number last.

      Catalog Specialist 3 days

    4. 4

      Rename handles

      Matching URLs with redirects ticked.

      Catalog Specialist 1 day

    5. 5

      Update descriptions

      Meta descriptions and the first line of each page.

      Content Writer 2 days

    6. 6

      Check search

      Site search and Google Merchant feed show the new names.

      Ecommerce Manager 1 day

    7. 7

      Add a monthly check

      Report of new duplicate titles after each brand import.

      Shopify Developer (contract) 1 day

    8. 8

      Measure

      Clicks and conversion per renamed product.

      Ecommerce Manager monthly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Catalog Specialist

    Smallest test

    Rename the twelve Dagan sets and compare their clicks after four weeks.

    Why it works

    Rewrite each title to lead with what separates it: style, size, finish detail or the appliance it fits, then the model number, for example "Dagan 5-Piece Twisted Wrought Iron Fireplace Tool Set, 31-Inch, Black (DG-AHF101)". Rename the URL handles to match, with Shopify's redirect ticked, and update the meta descriptions. Work through the 77 groups by revenue, Dagan and Majestic first, and add a monthly report that flags any new duplicate title.

    Distinct names let each product rank for its own searches, stop the "why is this one $500 more?" calls, and give AI shopping assistants a reason to pick the right item. It is a few hours of catalogue work per brand, and the fix compounds across 12,000 products.

    Ready to use

    ChecklistFirst groups to rename

    [ ] Dagan Five Piece Wrought Iron Fireplace Tool Set, Black (12 products, $67-$578)
    [ ] Dagan Five Piece Fireplace Tool Set, Black (8 products)
    [ ] White Mountain Hearth Variable Speed Fireplace Blower (6 products, FBB7-FBB21)
    [ ] Dagan Five Piece Wrought Iron Fireplace Tool Set, Bronze (5)
    [ ] White Mountain Hearth Gravity Heat Management with 10-Foot Flex Vent Kit (4)
    [ ] Majestic 0/12 to 6/12 Pitch Roof Flashing (RF370, RF570, RF6)
    [ ] Tick "create a URL redirect" on every handle change

    Risks and how to handle them

    • Manufacturer feeds overwrite titles

      Lock edited titles or apply the rule in the import template.

    • Redirect chains

      Point old handles straight to the final URL.

    Evidence

    • Your catalogueProduct feed (12,139 products, read October 20, 2026): 200 products in 77 groups share an exact title with at least one other product. Twelve products are all called "Dagan Five Piece Wrought Iron Fireplace Tool Set, Black", priced from $67 (DG-7100BLK) to $578 (DG-AHF101), at handles ending -1 to -11; eight are called "Dagan Five Piece Fireplace Tool Set, Black" ($75 to $332); six are called "White Mountain Hearth Variable Speed Fireplace Blower" ($285 to $435, models FBB7 to FBB21). Dagan accounts for 25 of the groups and Majestic for 11 (for example three "Majestic 0/12 to 6/12 Pitch Roof Flashing" products, RF370, RF570 and RF6).Source
    • Your websiteProduct page for the $484 Dagan set (DG-7601): browser title "Dagan Five Piece Wrought Iron Fireplace Tool Set, Black - Spotix", the same H1 as its eleven namesakes, and a description that differs from theirs only by a phrase ("3/4 inch thick handles"; others say "1/4 inch rods", "twisted" or "welded"). The SKU appears under the title and at the end of the meta description, and is the only visible way to tell the sets apart.Source
    • Your websiteThe sitemap index includes Shopify's agentic discovery sitemap and the store publishes agents.md, so AI shopping assistants can search the catalogue and build carts; they read the same titles and product data as search engines.Source
    • Your catalogueCatalogue mix: 100 brands, led by The Outdoor Plus (821 products), Napoleon (782), Superior (599), Majestic (548), HPC Fire (472) and Hargrove (448); largest product types are grill accessories (1,252), chimney and venting (1,045), hearth accessories (1,031) and gas fire pits (940). Median price $484, top price $30,625. 449 products are sold out and 150 have no product image (for example Napoleon screen kits for the Riverside 36- and 42-inch outdoor fireplaces).Source
  • 02

    The 24-, 40- and 48-inch Dagan Black Log Hoops all live at /products/dagan-black-log-hoop-12-inches, with "-1" and "-2" added. The Outdoor GreatRoom Cove fire pit is titled 38-inch but its URL says 37.25 x 37.25-inch. In all, 29 URLs name a size the title does not.

    Medium impactLow effort First result in 1 month Catalog Specialist

    First action

    Rename the three log hoop handles today.

    How to measure it

    Clicks to corrected URLs

    Now
    –
    Target
    +20%
    By
    90 days

    Steps

    1. 1

      List them

      The 29 mismatches from the feed.

      Catalog Specialist 2 hours

    2. 2

      Confirm sizes

      Against manufacturer specs.

      Product Specialist 1 day

    3. 3

      Rename handles

      With redirects ticked.

      Catalog Specialist 1 day

    4. 4

      Add sizes to titles

      Where the title has none.

      Catalog Specialist 1 day

    5. 5

      Update the checklist

      Size in title and URL must match.

      Ecommerce Manager 1 hour

    6. 6

      Recheck

      Run the comparison after each import.

      Shopify Developer (contract) monthly

    First result
    1 month
    Cost
    $0
    Owner
    Catalog Specialist

    Smallest test

    Fix the log hoops and the Cove fire pit first.

    Why it works

    Rename each handle to match the real size in the title, with redirects, and add the size to titles that leave it out (such as the 42-inch Hollister fire pit). Add size consistency to the catalogue import checklist.

    Size is what shoppers type for hoops, covers, pans and fire pits. A URL that contradicts the title confuses search engines and makes shared links look wrong.

    Risks and how to handle them

    • Losing old links

      Redirects keep them working.

    Evidence

    • Your catalogue29 product URLs name a size that the title does not: the 24-, 40- and 48-inch Dagan Black Log Hoops all live at /products/dagan-black-log-hoop-12-inches (plus "-1" and "-2"); The Outdoor GreatRoom Cove "38-Inch Trapezoid Gas Fire Pit" sits at a URL ending "37-25x37-25-inch"; the Hollister fire pit URL says "42-inch" but its title gives no size.Source
    • Your catalogueProduct feed (12,139 products, read October 20, 2026): 200 products in 77 groups share an exact title with at least one other product. Twelve products are all called "Dagan Five Piece Wrought Iron Fireplace Tool Set, Black", priced from $67 (DG-7100BLK) to $578 (DG-AHF101), at handles ending -1 to -11; eight are called "Dagan Five Piece Fireplace Tool Set, Black" ($75 to $332); six are called "White Mountain Hearth Variable Speed Fireplace Blower" ($285 to $435, models FBB7 to FBB21). Dagan accounts for 25 of the groups and Majestic for 11 (for example three "Majestic 0/12 to 6/12 Pitch Roof Flashing" products, RF370, RF570 and RF6).Source
  • 03

    The founder is publishing detailed SpotixPro guides (fire pit ventilation, estimating gas fire pit projects, pool fire features). They live on a blog app at /a/blog/, whose own sitemap lists 103 URLs. But robots.txt only points to the store sitemap, which has no Learning Center articles at all, only a page called "learning-center-old".

    High impactLow effort First result in 2 weeks Marketing Manager

    First action

    Submit /a/blog/sitemap.xml in Search Console today.

    How to measure it

    Learning Center pages indexed

    Now
    –
    Target
    95 of 103
    By
    60 days

    Steps

    1. 1

      Submit the sitemap

      Search Console and Bing.

      Marketing Manager 1 hour

    2. 2

      List it in robots.txt

      Via the theme or app setting.

      Shopify Developer (contract) 1 hour

    3. 3

      Map guides to products

      Which guide explains which collection.

      Content Writer 2 days

    4. 4

      Add links

      Guide links on product and collection pages.

      Shopify Developer (contract) 1 week

    5. 5

      Retire the old blog

      Redirect learning-center-old.

      Ecommerce Manager 1 hour

    6. 6

      Track

      Indexed pages and guide traffic.

      Marketing Manager monthly

    First result
    2 weeks
    Cost
    $0
    Owner
    Marketing Manager

    Smallest test

    Submit the sitemap and check coverage in two weeks.

    Why it works

    Add the /a/blog/sitemap.xml line to robots.txt (or through the blog app's settings) and submit it in Google Search Console and Bing Webmaster Tools. Then link each guide from the products it explains: the ventilation guide from burner pans and vents, the sizing guide from electric fireplaces. Retire or redirect the "learning-center-old" blog.

    Good guides only help if search engines and AI assistants can find them, and product links pass that authority to the pages that sell.

    Risks and how to handle them

    • App sitemap changes on update

      Check it after each app update.

    Evidence

    • Your websiteThe Learning Center runs on a blog app at /a/blog/ with SpotixPro guides by the founder (fire pit ventilation, August 24, 2026; estimating gas fire pit projects and outdoor fireplace planning, September 2026; pool fire features, September 15; a commercial project spotlight, September 29). The app publishes its own sitemap at /a/blog/sitemap.xml (103 URLs), but robots.txt lists only /sitemap.xml, whose articles sitemap is empty and whose blogs sitemap lists only /blogs/learning-center-old.Source
    • Your websiteThe sitemap index includes Shopify's agentic discovery sitemap and the store publishes agents.md, so AI shopping assistants can search the catalogue and build carts; they read the same titles and product data as search engines.Source
    • Your catalogueReplacement and service parts are a large share of the catalogue: 669 hearth components, 504 gas log components, 466 grill parts, 236 hearth remotes and 232 products tagged "Service Part - Hearth", most named by the appliance they fit.Source
  • 04

    449 products are sold out. In a catalogue where the median item costs $484, a shopper who lands on one and leaves is an expensive loss, and many sold-out items have a close in-stock alternative from the same or another brand.

    High impactLow effort First result in 2 weeks Ecommerce Manager

    First action

    Turn on Klaviyo back-in-stock for sold-out products.

    How to measure it

    Recovered revenue

    Now
    –
    Target
    $15,000 a month
    By
    90 days

    Steps

    1. 1

      Turn on signups

      Klaviyo back-in-stock form.

      Shopify Developer (contract) 1 day

    2. 2

      Build alternatives

      Same type, size and price band.

      Shopify Developer (contract) 1 week

    3. 3

      Write the email

      Stock is back, with specialist contact.

      Marketing Manager 1 day

    4. 4

      Review the list

      Discontinued items get a permanent replacement.

      Catalog Specialist 1 week

    5. 5

      Watch demand

      Waitlist counts guide reorders.

      Operations Manager weekly

    6. 6

      Measure

      Signups and recovered orders.

      Ecommerce Manager monthly

    First result
    2 weeks
    Cost
    Existing Klaviyo plan
    Owner
    Ecommerce Manager

    Smallest test

    Turn on waitlists for the 50 sold-out items with the most views.

    Why it works

    Add a Klaviyo back-in-stock signup to sold-out pages, and a block of two in-stock alternatives (same type and size) above the fold. Send waitlist emails the day stock returns, with a phone line to a specialist for big-ticket items.

    Waitlists recover sales that would otherwise go to a rival, and the alternatives keep the visit alive today.

    Risks and how to handle them

    • Discontinued items collect signups

      Redirect them to the replacement.

    Evidence

    • Your catalogueCatalogue mix: 100 brands, led by The Outdoor Plus (821 products), Napoleon (782), Superior (599), Majestic (548), HPC Fire (472) and Hargrove (448); largest product types are grill accessories (1,252), chimney and venting (1,045), hearth accessories (1,031) and gas fire pits (940). Median price $484, top price $30,625. 449 products are sold out and 150 have no product image (for example Napoleon screen kits for the Riverside 36- and 42-inch outdoor fireplaces).Source
    • DNS checkspotix.com sends mail through Google Workspace and Klaviyo; SPF ends "~all", a DKIM key is published and DMARC is set to "p=none", so spoofed mail is reported but not blocked.Source
    • Your websiteHomepage (checked October 20, 2026): title "Spotix | The Fireplaces, Fire Pits & Grills Authority"; "Free Shipping Over $99"; sales and support by phone, chat, text and email, "Mon-Fri 8am-5pm CT"; separate Pro Sales line; "Your Fire Specialists ... From your first spark of inspiration to the final professional installation"; three short customer quotes; a "Partner With Us" trade section.Source
  • 05

    150 products have no image at all, including Napoleon screen kits for the Riverside outdoor fireplaces and Majestic venting multi-packs. Buyers of parts want to see the part before ordering, and Google Shopping rejects products without images.

    Medium impactLow effort First result in 1 month Catalog Specialist

    First action

    Export the 150 products and request images from the top five brands.

    How to measure it

    Products with at least one image

    Now
    –
    Target
    100%
    By
    60 days

    Steps

    1. 1

      Export

      The 150 without images.

      Catalog Specialist 1 hour

    2. 2

      Request

      Manufacturer media portals.

      Catalog Specialist 1 week

    3. 3

      Photograph

      Stocked items in the warehouse.

      Warehouse Specialist 1 week

    4. 4

      Upload

      With alt text.

      Catalog Specialist 1 week

    5. 5

      Resubmit

      Merchant Center feed.

      Ecommerce Manager 1 day

    6. 6

      Prevent

      No product goes live without an image.

      Ecommerce Manager ongoing

    First result
    1 month
    Cost
    Staff time only
    Owner
    Catalog Specialist

    Smallest test

    Fix the 20 with the most views first.

    Why it works

    Pull manufacturer images or line drawings for each, photograph stocked items in the Iowa warehouse, and use a clear placeholder with the part diagram where nothing exists.

    An image raises trust and is required for shopping ads and many AI assistants.

    Risks and how to handle them

    • Image rights

      Use manufacturer-approved media.

    Evidence

    • Your catalogueCatalogue mix: 100 brands, led by The Outdoor Plus (821 products), Napoleon (782), Superior (599), Majestic (548), HPC Fire (472) and Hargrove (448); largest product types are grill accessories (1,252), chimney and venting (1,045), hearth accessories (1,031) and gas fire pits (940). Median price $484, top price $30,625. 449 products are sold out and 150 have no product image (for example Napoleon screen kits for the Riverside 36- and 42-inch outdoor fireplaces).Source
    • Your websiteShipping policy: orders ship "from our Iowa warehouse or directly from the manufacturer"; items over 150 pounds go by freight, curbside only, with a carrier appointment and a signature; "Do not sign for a damaged shipment without notation"; damage must be reported "within 5 calendar days of delivery".Source
  • 06

    The Reviews page shows the same three short quotes as the homepage, with first names only, although Yotpo is installed. For a store whose buyers spend hundreds or thousands of dollars, three quotes look thin next to 400,000 completed projects.

    Medium impactLow effort First result in 1 month Marketing Manager

    First action

    Turn on the Yotpo feed on the Reviews page.

    How to measure it

    New reviews

    Now
    –
    Target
    150 a month
    By
    90 days

    Steps

    1. 1

      Show the feed

      Reviews page and product pages.

      Shopify Developer (contract) 2 days

    2. 2

      Time the requests

      After delivery or install.

      Marketing Manager 1 day

    3. 3

      Ask pros

      Project photos and quotes.

      SpotixPro Sales Lead 2 weeks

    4. 4

      Reply

      To every negative review.

      Customer Solutions Lead ongoing

    5. 5

      Feature

      Best photos on the homepage.

      Marketing Manager monthly

    6. 6

      Measure

      Review count and conversion.

      Ecommerce Manager monthly

    First result
    1 month
    Cost
    Existing Yotpo plan
    Owner
    Marketing Manager

    Smallest test

    Send review requests to last month's delivered orders.

    Why it works

    Show the Yotpo review feed and star ratings on the Reviews page and product pages, send review requests after delivery (later for freight and installed items), and ask SpotixPro customers for project photos.

    Volume and detail in reviews build the confidence needed for large online purchases.

    Risks and how to handle them

    • Negative reviews

      Reply quickly and fix the cause.

    Evidence

    • Your websiteReviews page: the same three one-line quotes as the homepage, with first names only. A Yotpo reviews widget is installed on the store.Source
    • Your websiteOur Story: founded in 2011 by a hearth-industry veteran; "40+ dedicated team members"; the family of stores is Spotix, Firepits Direct, Fireplaces Direct and Kickass Grills; "over 400,000 residential or commercial gathering projects"; motto "Buy nice, or buy twice"; team holds National Fireplace Institute (NFI) certification; based at 2810 Stoner Court, North Liberty, Iowa, with a showroom open Monday to Friday.Source
    • Your websiteHomepage (checked October 20, 2026): title "Spotix | The Fireplaces, Fire Pits & Grills Authority"; "Free Shipping Over $99"; sales and support by phone, chat, text and email, "Mon-Fri 8am-5pm CT"; separate Pro Sales line; "Your Fire Specialists ... From your first spark of inspiration to the final professional installation"; three short customer quotes; a "Partner With Us" trade section.Source

This quarter 9

The core plays for the next three months.

  • 07

    Replacement and service parts are a large part of the catalogue: 669 hearth components, 504 gas log components, 466 grill parts and 236 remotes, mostly named by the appliance they fit. Owners searching for a part usually know only the model number on their fireplace or grill.

    High impactMedium effort First result in 1 quarter Product Specialist

    First action

    Tag fit data for the top 300 parts.

    How to measure it

    Parts revenue

    Now
    –
    Target
    +20%
    By
    2 quarters

    Steps

    1. 1

      Pick the brands

      Napoleon, Majestic, Superior first.

      Product Specialist 1 week

    2. 2

      Tag fit data

      Models each part fits.

      Catalog Specialist 1 month

    3. 3

      Build the search

      Model lookup on menus.

      Shopify Developer (contract) 1 month

    4. 4

      Add the fallback

      Specialist call when no match.

      Customer Solutions Lead 1 week

    5. 5

      Launch

      Email past fireplace buyers.

      Marketing Manager 1 week

    6. 6

      Measure

      Parts orders from the search.

      Ecommerce Manager monthly

    First result
    1 quarter
    Cost
    Developer and catalog time
    Owner
    Product Specialist

    Smallest test

    Build the lookup for one brand.

    Why it works

    Tag each part with the appliance models it fits and add a "find parts for my model" search to the hearth and grill menus, with a phone link to a specialist when no match is found.

    Parts buyers come back for years; finding the right part quickly turns a one-time fireplace sale into a repeat customer.

    Risks and how to handle them

    • Wrong fit data

      Specialist check on orders above a set value.

    Evidence

    • Your catalogueReplacement and service parts are a large share of the catalogue: 669 hearth components, 504 gas log components, 466 grill parts, 236 hearth remotes and 232 products tagged "Service Part - Hearth", most named by the appliance they fit.Source
    • Your websiteOur Story: founded in 2011 by a hearth-industry veteran; "40+ dedicated team members"; the family of stores is Spotix, Firepits Direct, Fireplaces Direct and Kickass Grills; "over 400,000 residential or commercial gathering projects"; motto "Buy nice, or buy twice"; team holds National Fireplace Institute (NFI) certification; based at 2810 Stoner Court, North Liberty, Iowa, with a showroom open Monday to Friday.Source
    • Your websiteHomepage (checked October 20, 2026): title "Spotix | The Fireplaces, Fire Pits & Grills Authority"; "Free Shipping Over $99"; sales and support by phone, chat, text and email, "Mon-Fri 8am-5pm CT"; separate Pro Sales line; "Your Fire Specialists ... From your first spark of inspiration to the final professional installation"; three short customer quotes; a "Partner With Us" trade section.Source
  • 08

    SpotixPro offers trade pricing with no minimums, and the founder just published a guide to estimating gas fire pit projects by tier: burner, ignition, gas delivery, ventilation, media and controls. Contractors still have to assemble each bill of materials by hand or by phone.

    High impactMedium effort First result in 1 quarter SpotixPro Sales Lead

    First action

    Build a spreadsheet version for three common fire pit builds.

    How to measure it

    Quote-to-order rate

    Now
    –
    Target
    35%
    By
    2 quarters

    Steps

    1. 1

      Define builds

      Three tiers from the guide.

      Product Specialist 1 week

    2. 2

      Spreadsheet test

      Send to ten pros.

      SpotixPro Sales Lead 2 weeks

    3. 3

      Build online

      Logged-in SpotixPro tool.

      Shopify Developer (contract) 1 month

    4. 4

      Share and order

      PDF for the client and one-click cart.

      Shopify Developer (contract) 2 weeks

    5. 5

      Launch

      Email all SpotixPro accounts.

      Marketing Manager 1 week

    6. 6

      Measure

      Quotes, orders and order size.

      SpotixPro Sales Lead monthly

    First result
    1 quarter
    Cost
    Developer time
    Owner
    SpotixPro Sales Lead

    Smallest test

    Send the spreadsheet to ten contractors.

    Why it works

    Turn the guide into a quote builder: pick the fire pit size, fuel and ignition, and get a complete parts list at trade price that can be saved, shared with the client and ordered, or sent to a specialist for review.

    Contractors who quote faster win more jobs, and a saved quote brings the order back to Spotix.

    Risks and how to handle them

    • Quotes miss local code needs

      Add a specialist review option.

    Evidence

    • Your websiteSpotixPro trade program: "Exclusive Trade Pricing ... with no minimums", "Order immediately after signing up", NFI-certified support, a dedicated pro phone line and a team of five named product specialists; testimonials from a landscaper, a concrete contractor and a pool builder. The homepage "Trade Program" link goes here (/pages/pro-accounts).Source
    • Your websiteThe Learning Center runs on a blog app at /a/blog/ with SpotixPro guides by the founder (fire pit ventilation, August 24, 2026; estimating gas fire pit projects and outdoor fireplace planning, September 2026; pool fire features, September 15; a commercial project spotlight, September 29). The app publishes its own sitemap at /a/blog/sitemap.xml (103 URLs), but robots.txt lists only /sitemap.xml, whose articles sitemap is empty and whose blogs sitemap lists only /blogs/learning-center-old.Source
    • Your catalogueReplacement and service parts are a large share of the catalogue: 669 hearth components, 504 gas log components, 466 grill parts, 236 hearth remotes and 232 products tagged "Service Part - Hearth", most named by the appliance they fit.Source
  • 09

    Spotix sells every piece of a gas fire pit separately: match-light, battery and electronic ignition kits, burners, pans, lava rock, fire glass, wind guards and covers. A homeowner building one has to know which pieces fit together.

    High impactMedium effort First result in 1 quarter Product Specialist

    First action

    Build three bundles for the best-selling burner sizes.

    How to measure it

    Component order value

    Now
    –
    Target
    +20%
    By
    2 quarters

    Steps

    1. 1

      Pick sizes

      Best-selling burners.

      Product Specialist 1 week

    2. 2

      Check compatibility

      Pans, ignition, media.

      Product Specialist 1 week

    3. 3

      Build bundles

      Bundle app.

      Shopify Developer (contract) 2 weeks

    4. 4

      Add content

      Guide links and diagrams.

      Content Writer 1 week

    5. 5

      Promote

      Spring email and ads.

      Marketing Manager 1 month

    6. 6

      Measure

      Order value and returns.

      Ecommerce Manager monthly

    First result
    1 quarter
    Cost
    Bundle app fee
    Owner
    Product Specialist

    Smallest test

    Sell one bundle for a month.

    Why it works

    Offer "build your fire pit" bundles by shape and size with compatible parts preselected, a small bundle discount within brand pricing rules, and a link to the ventilation guide.

    Bundles raise order value and cut the returns and calls that come from mismatched parts.

    Risks and how to handle them

    • Price rules

      Discount only where brands allow.

    Evidence

    • Your catalogueReplacement and service parts are a large share of the catalogue: 669 hearth components, 504 gas log components, 466 grill parts, 236 hearth remotes and 232 products tagged "Service Part - Hearth", most named by the appliance they fit.Source
    • Your websiteThe Learning Center runs on a blog app at /a/blog/ with SpotixPro guides by the founder (fire pit ventilation, August 24, 2026; estimating gas fire pit projects and outdoor fireplace planning, September 2026; pool fire features, September 15; a commercial project spotlight, September 29). The app publishes its own sitemap at /a/blog/sitemap.xml (103 URLs), but robots.txt lists only /sitemap.xml, whose articles sitemap is empty and whose blogs sitemap lists only /blogs/learning-center-old.Source
    • Your catalogueCatalogue mix: 100 brands, led by The Outdoor Plus (821 products), Napoleon (782), Superior (599), Majestic (548), HPC Fire (472) and Hargrove (448); largest product types are grill accessories (1,252), chimney and venting (1,045), hearth accessories (1,031) and gas fire pits (940). Median price $484, top price $30,625. 449 products are sold out and 150 have no product image (for example Napoleon screen kits for the Riverside 36- and 42-inch outdoor fireplaces).Source
  • 10

    Fireplaces, fire pits and grills need seasonal care, replacement media and covers, and Spotix already sells all of it. Each buyer has a predictable calendar: fireplace checks before winter, fire pit and grill prep in spring.

    High impactMedium effort First result in 1 quarter Marketing Manager

    First action

    Write the fireplace pre-season email.

    How to measure it

    Flow revenue

    Now
    –
    Target
    $10,000 a month
    By
    2 quarters

    Steps

    1. 1

      Segment buyers

      By product type and date.

      Marketing Manager 1 week

    2. 2

      Write content

      Checklists and parts.

      Content Writer 2 weeks

    3. 3

      Build flows

      Klaviyo.

      Marketing Manager 2 weeks

    4. 4

      Add parts links

      Matched to the appliance bought.

      Catalog Specialist 1 week

    5. 5

      Launch

      Before the next season.

      Marketing Manager 1 week

    6. 6

      Measure

      Revenue per recipient.

      Marketing Manager monthly

    First result
    1 quarter
    Cost
    Existing Klaviyo plan
    Owner
    Marketing Manager

    Smallest test

    Send one pre-season email to last year's fireplace buyers.

    Why it works

    Build flows by product type: a pre-season checklist with the parts that wear, cover reminders before winter, media refills a year after purchase and a grill-season email in spring.

    Timed, useful emails sell accessories without discounts and keep Spotix in mind for the next big project.

    Risks and how to handle them

    • Too many emails

      Cap at two per season.

    Evidence

    • DNS checkspotix.com sends mail through Google Workspace and Klaviyo; SPF ends "~all", a DKIM key is published and DMARC is set to "p=none", so spoofed mail is reported but not blocked.Source
    • Your catalogueReplacement and service parts are a large share of the catalogue: 669 hearth components, 504 gas log components, 466 grill parts, 236 hearth remotes and 232 products tagged "Service Part - Hearth", most named by the appliance they fit.Source
    • Your catalogueCatalogue mix: 100 brands, led by The Outdoor Plus (821 products), Napoleon (782), Superior (599), Majestic (548), HPC Fire (472) and Hargrove (448); largest product types are grill accessories (1,252), chimney and venting (1,045), hearth accessories (1,031) and gas fire pits (940). Median price $484, top price $30,625. 449 products are sold out and 150 have no product image (for example Napoleon screen kits for the Riverside 36- and 42-inch outdoor fireplaces).Source
  • 11

    Large items ship by freight, curbside only, and the policy asks buyers to inspect before signing, note damage on the receipt and report it within 5 days. Those rules sit in a policy page most buyers never read until something goes wrong.

    Medium impactLow effort First result in 1 month Operations Manager

    First action

    Write the five-line checklist.

    How to measure it

    First-contact claim resolution

    Now
    –
    Target
    80%
    By
    2 quarters

    Steps

    1. 1

      Write the checklist

      Five lines from the policy.

      Operations Manager 1 day

    2. 2

      Add to pages

      Freight items only.

      Shopify Developer (contract) 1 week

    3. 3

      Add to messages

      Appointment email and text.

      Marketing Manager 1 week

    4. 4

      Print

      Insert in freight shipments.

      Warehouse Specialist 1 week

    5. 5

      Train

      Customer solutions scripts.

      Customer Solutions Lead 1 day

    6. 6

      Measure

      Claims and resolution time.

      Operations Manager monthly

    First result
    1 month
    Cost
    Printing costs
    Owner
    Operations Manager

    Smallest test

    Send the checklist with one week of freight orders.

    Why it works

    Show a short "freight delivery" box on product pages for freight items, send the checklist by email and text when the carrier schedules the appointment, and include a one-page printout in the shipment.

    Buyers who know the rules inspect properly, so damage claims are faster and fewer reviews mention delivery problems.

    Risks and how to handle them

    • Box adds clutter

      Show it only on freight items.

    Evidence

    • Your websiteShipping policy: orders ship "from our Iowa warehouse or directly from the manufacturer"; items over 150 pounds go by freight, curbside only, with a carrier appointment and a signature; "Do not sign for a damaged shipment without notation"; damage must be reported "within 5 calendar days of delivery".Source
    • Your websiteReturn policy: returns requested within 30 days and shipped within 14 days of approval; items must be unused, unassembled and in original packaging; brands such as American Fyre Designs, The Outdoor Plus, Prism Hardscapes, Warming Trends, Fire by Design and Fire Pit Art are non-returnable; "Shipping costs for both outbound and return shipping will be deducted from your refund".Source
  • 12

    SpotixPro testimonials come from a landscaper, a concrete contractor and a pool builder, and the affiliate program offers 5% to 10% with a 90-day cookie on products from $200 to $5,000+. The same professionals often recommend products they do not buy themselves.

    High impactMedium effort First result in 2 quarters SpotixPro Sales Lead

    First action

    List 50 landscape and pool firms in the Midwest.

    How to measure it

    Active partners

    Now
    –
    Target
    150
    By
    2 quarters

    Steps

    1. 1

      Design the offer

      Trade price plus commission.

      SpotixPro Sales Lead 2 weeks

    2. 2

      Build the list

      Associations and design firms.

      SpotixPro Sales Lead 2 weeks

    3. 3

      Make materials

      Co-branded quotes and guides.

      Marketing Manager 2 weeks

    4. 4

      Outreach

      Calls and emails.

      SpotixPro Sales Lead 1 quarter

    5. 5

      Onboard

      Refersion and SpotixPro accounts.

      SpotixPro Sales Lead ongoing

    6. 6

      Measure

      Revenue by partner.

      Ecommerce Manager monthly

    First result
    2 quarters
    Cost
    Commissions
    Owner
    SpotixPro Sales Lead

    Smallest test

    Sign ten partners.

    Why it works

    Create one partner offer: trade pricing when the pro buys, affiliate commission when the client buys. Recruit through landscape and pool associations, design shows and the pro guides, with co-branded quote PDFs.

    Professionals influence the largest outdoor projects, and paying them either way keeps Spotix in every proposal.

    Risks and how to handle them

    • Channel conflict

      Clear rules on which pays.

    Evidence

    • Your websiteSpotixPro trade program: "Exclusive Trade Pricing ... with no minimums", "Order immediately after signing up", NFI-certified support, a dedicated pro phone line and a team of five named product specialists; testimonials from a landscaper, a concrete contractor and a pool builder. The homepage "Trade Program" link goes here (/pages/pro-accounts).Source
    • Your websiteAffiliate program (Refersion): for "Creators. Contractors. Designers."; commission starts at 5% "with a clear path to 8% and 10%"; "90-Day Cookie Window"; products "ranging from $200 to $5,000+"; four creator handles shown.Source
    • Your websiteThe Learning Center runs on a blog app at /a/blog/ with SpotixPro guides by the founder (fire pit ventilation, August 24, 2026; estimating gas fire pit projects and outdoor fireplace planning, September 2026; pool fire features, September 15; a commercial project spotlight, September 29). The app publishes its own sitemap at /a/blog/sitemap.xml (103 URLs), but robots.txt lists only /sitemap.xml, whose articles sitemap is empty and whose blogs sitemap lists only /blogs/learning-center-old.Source
  • 13

    Spotix has 295 videos with 1.72 million views but only 1,170 subscribers, so most viewers find single videos through search. Those videos rarely appear where the buying decision happens: on the product page.

    Medium impactMedium effort First result in 1 quarter Marketing Manager

    First action

    Match the 50 most-viewed videos to products.

    How to measure it

    Conversion on video pages

    Now
    –
    Target
    +10%
    By
    2 quarters

    Steps

    1. 1

      Map videos

      To products.

      Content Writer 2 weeks

    2. 2

      Embed

      Below the gallery.

      Shopify Developer (contract) 1 week

    3. 3

      Update descriptions

      Product links.

      Marketing Manager 1 week

    4. 4

      Make clips

      Install and troubleshooting.

      Product Specialist monthly

    5. 5

      Promote

      Subscribe prompts.

      Marketing Manager ongoing

    6. 6

      Measure

      Conversion with and without video.

      Ecommerce Manager monthly

    First result
    1 quarter
    Cost
    Staff time
    Owner
    Marketing Manager

    Smallest test

    Embed videos on ten products.

    Why it works

    Match each video to its products and collections, embed it below the gallery, and add the product link to each video description. Make short install and troubleshooting clips for the best-selling parts.

    Video on product pages answers questions before a call and improves conversion on complex products.

    Risks and how to handle them

    • Slow pages

      Load video on click.

    Evidence

    • YouTubeThe Spotix YouTube channel has 295 videos, 1,170 subscribers and 1.72 million views.Source
    • Your catalogueReplacement and service parts are a large share of the catalogue: 669 hearth components, 504 gas log components, 466 grill parts, 236 hearth remotes and 232 products tagged "Service Part - Hearth", most named by the appliance they fit.Source
    • Your catalogueCatalogue mix: 100 brands, led by The Outdoor Plus (821 products), Napoleon (782), Superior (599), Majestic (548), HPC Fire (472) and Hargrove (448); largest product types are grill accessories (1,252), chimney and venting (1,045), hearth accessories (1,031) and gas fire pits (940). Median price $484, top price $30,625. 449 products are sold out and 150 have no product image (for example Napoleon screen kits for the Riverside 36- and 42-inch outdoor fireplaces).Source
  • 14

    Spotix sends from Google Workspace and Klaviyo with SPF and DKIM in place, but DMARC is "p=none", so spoofed mail in the company's name is reported but still delivered.

    Medium impactLow effort First result in 1 month Operations Manager

    First action

    Read the last two weeks of DMARC reports.

    How to measure it

    DMARC policy

    Now
    –
    Target
    quarantine
    By
    30 days

    Steps

    1. 1

      Read reports

      All sending sources.

      Operations Manager 1 week

    2. 2

      Fix senders

      SPF and DKIM for each.

      Shopify Developer (contract) 1 week

    3. 3

      Quarantine

      Change the DNS record.

      Operations Manager 1 hour

    4. 4

      Monitor

      Two weeks.

      Operations Manager 2 weeks

    5. 5

      Reject

      When clean.

      Operations Manager 1 hour

    6. 6

      Document

      New senders checklist.

      Operations Manager 1 day

    First result
    1 month
    Cost
    $0
    Owner
    Operations Manager

    Smallest test

    Fix one sender this week.

    Why it works

    Review DMARC reports for two weeks, make sure every sender passes, then move to "p=quarantine" and later "p=reject".

    Mailbox providers favour authenticated senders, and buyers of $1,000 items are attractive targets for fake invoices.

    Risks and how to handle them

    • Blocking real mail

      Move slowly and watch reports.

    Evidence

    • DNS checkspotix.com sends mail through Google Workspace and Klaviyo; SPF ends "~all", a DKIM key is published and DMARC is set to "p=none", so spoofed mail is reported but not blocked.Source
  • 15

    Spotix ships from its Iowa warehouse or directly from the manufacturer, and it is hiring a Warehouse Specialist to pick orders and give "feedback on inventory levels". Shoppers cannot see which items are in Spotix's own stock and will ship faster.

    High impactMedium effort First result in 1 quarter Operations Manager

    First action

    List the items stocked in the warehouse today.

    How to measure it

    Conversion on stocked items

    Now
    –
    Target
    +10%
    By
    2 quarters

    Steps

    1. 1

      List stock

      Items held in Iowa.

      Operations Manager 1 week

    2. 2

      Add the badge

      And a filter.

      Shopify Developer (contract) 2 weeks

    3. 3

      Set lead times

      Drop-ship by brand.

      Operations Manager 2 weeks

    4. 4

      Collect feedback

      From warehouse picks.

      Warehouse Specialist weekly

    5. 5

      Stock winners

      Fast sellers.

      Operations Manager monthly

    6. 6

      Measure

      Conversion and contacts.

      Ecommerce Manager monthly

    First result
    1 quarter
    Cost
    Developer time
    Owner
    Operations Manager

    Smallest test

    Badge the top 100 stocked items.

    Why it works

    Flag warehouse-stocked items with a "ships from Iowa in 1-2 days" badge and filter, and show realistic lead times for drop-shipped items. Use the warehouse team's inventory feedback to decide which fast sellers to stock.

    Delivery speed is a deciding factor for accessories and parts, and an honest lead time reduces "where is my order" contacts.

    Risks and how to handle them

    • Stock-outs on badged items

      Badge only items above a stock level.

    Evidence

    • HiringWarehouse Specialist, full-time in North Liberty, Iowa (posted October 5, 2026): pick orders "with an RF scanner", load and unload trucks, stack pallets, "Accurately check in/out inventory" and "Provide feedback on inventory levels". It is the only open role on the BambooHR careers board.Source
    • Your websiteShipping policy: orders ship "from our Iowa warehouse or directly from the manufacturer"; items over 150 pounds go by freight, curbside only, with a carrier appointment and a signature; "Do not sign for a damaged shipment without notation"; damage must be reported "within 5 calendar days of delivery".Source
    • Your catalogueCatalogue mix: 100 brands, led by The Outdoor Plus (821 products), Napoleon (782), Superior (599), Majestic (548), HPC Fire (472) and Hargrove (448); largest product types are grill accessories (1,252), chimney and venting (1,045), hearth accessories (1,031) and gas fire pits (940). Median price $484, top price $30,625. 449 products are sold out and 150 have no product image (for example Napoleon screen kits for the Riverside 36- and 42-inch outdoor fireplaces).Source

Big bets 3

Larger plays that can change the trajectory.

  • 16

    Spotix counts residential and commercial projects among its 400,000, publishes SpotixPro guides to commercial fire pits and grills, and just featured a commercial project with gas torches and fire pit systems for a social club in Cedar Rapids. Commercial buyers need specification sheets, lead times and project help, not a cart.

    High impactHigh effort First result in 3 quarters SpotixPro Sales Lead

    First action

    Write two more commercial project spotlights.

    How to measure it

    Commercial quote requests

    Now
    –
    Target
    20 a month
    By
    3 quarters

    Steps

    1. 1

      Gather projects

      Past commercial jobs.

      SpotixPro Sales Lead 1 month

    2. 2

      Build the section

      Spotlights and specs.

      Shopify Developer (contract) 1 month

    3. 3

      RFP form

      To a project manager.

      SpotixPro Sales Lead 2 weeks

    4. 4

      Outreach

      Hospitality designers.

      SpotixPro Sales Lead 1 quarter

    5. 5

      Trade shows

      Pool and hospitality.

      Founder and CEO 2 quarters

    6. 6

      Measure

      Quotes and wins.

      SpotixPro Sales Lead monthly

    First result
    3 quarters
    Cost
    Staff and show costs
    Owner
    SpotixPro Sales Lead

    Smallest test

    Publish the commercial page with three projects.

    Why it works

    Build a commercial section: project spotlights, specification downloads, a request-for-proposal form and a named project manager. Target hospitality designers and pool builders with the guides.

    Commercial projects are large orders, and the content to support them already exists.

    Risks and how to handle them

    • Long sales cycles

      Keep residential as the base.

    Evidence

    • Your websiteThe Learning Center runs on a blog app at /a/blog/ with SpotixPro guides by the founder (fire pit ventilation, August 24, 2026; estimating gas fire pit projects and outdoor fireplace planning, September 2026; pool fire features, September 15; a commercial project spotlight, September 29). The app publishes its own sitemap at /a/blog/sitemap.xml (103 URLs), but robots.txt lists only /sitemap.xml, whose articles sitemap is empty and whose blogs sitemap lists only /blogs/learning-center-old.Source
    • Your websiteOur Story: founded in 2011 by a hearth-industry veteran; "40+ dedicated team members"; the family of stores is Spotix, Firepits Direct, Fireplaces Direct and Kickass Grills; "over 400,000 residential or commercial gathering projects"; motto "Buy nice, or buy twice"; team holds National Fireplace Institute (NFI) certification; based at 2810 Stoner Court, North Liberty, Iowa, with a showroom open Monday to Friday.Source
    • Your websiteSpotixPro trade program: "Exclusive Trade Pricing ... with no minimums", "Order immediately after signing up", NFI-certified support, a dedicated pro phone line and a team of five named product specialists; testimonials from a landscaper, a concrete contractor and a pool builder. The homepage "Trade Program" link goes here (/pages/pro-accounts).Source
  • 17

    Spotix runs four stores: Spotix, Firepits Direct, Fireplaces Direct and Kickass Grills. The same products appear on more than one of them; the $484 Dagan tool set, for example, is also on Fireplaces Direct with the same title and description. Four sites with the same pages compete with each other in search.

    High impactHigh effort First result in 4 quarters Founder and CEO

    First action

    Count the products that appear on two or more of the stores.

    How to measure it

    Combined organic revenue

    Now
    –
    Target
    +15%
    By
    4 quarters

    Steps

    1. 1

      Map overlap

      Products on several stores.

      Ecommerce Manager 2 weeks

    2. 2

      Decide roles

      One per store.

      Founder and CEO 1 month

    3. 3

      Rewrite overlap

      Unique copy where kept.

      Content Writer 2 quarters

    4. 4

      Set canonicals

      Where pages stay identical.

      Shopify Developer (contract) 1 month

    5. 5

      Align menus

      To each role.

      Ecommerce Manager 1 quarter

    6. 6

      Measure

      Rankings by store.

      Marketing Manager monthly

    First result
    4 quarters
    Cost
    Writing time
    Owner
    Founder and CEO

    Smallest test

    Pick one category and decide which store owns it.

    Why it works

    Decide the role of each store (for example Spotix for the full catalogue and pros, the specialist stores for focused content and audiences), write unique descriptions where products overlap, and choose which domain should rank for each category.

    Clear roles stop the stores splitting their own rankings and make each one stronger.

    Risks and how to handle them

    • Traffic loss during change

      Move one category at a time.

    Evidence

    • Your websiteOur Story: founded in 2011 by a hearth-industry veteran; "40+ dedicated team members"; the family of stores is Spotix, Firepits Direct, Fireplaces Direct and Kickass Grills; "over 400,000 residential or commercial gathering projects"; motto "Buy nice, or buy twice"; team holds National Fireplace Institute (NFI) certification; based at 2810 Stoner Court, North Liberty, Iowa, with a showroom open Monday to Friday.Source
    • Your catalogueProduct feed (12,139 products, read October 20, 2026): 200 products in 77 groups share an exact title with at least one other product. Twelve products are all called "Dagan Five Piece Wrought Iron Fireplace Tool Set, Black", priced from $67 (DG-7100BLK) to $578 (DG-AHF101), at handles ending -1 to -11; eight are called "Dagan Five Piece Fireplace Tool Set, Black" ($75 to $332); six are called "White Mountain Hearth Variable Speed Fireplace Blower" ($285 to $435, models FBB7 to FBB21). Dagan accounts for 25 of the groups and Majestic for 11 (for example three "Majestic 0/12 to 6/12 Pitch Roof Flashing" products, RF370, RF570 and RF6).Source
    • Your websiteProduct page for the $484 Dagan set (DG-7601): browser title "Dagan Five Piece Wrought Iron Fireplace Tool Set, Black - Spotix", the same H1 as its eleven namesakes, and a description that differs from theirs only by a phrase ("3/4 inch thick handles"; others say "1/4 inch rods", "twisted" or "welded"). The SKU appears under the title and at the end of the meta description, and is the only visible way to tell the sets apart.Source
  • 18

    Spotix publishes agents.md and an agentic discovery sitemap, so AI assistants can search and build carts. They read titles, sizes and specs, and today 200 products share titles and 29 URLs name the wrong size.

    High impactHigh effort First result in 3 quarters Ecommerce Manager

    First action

    Ask three assistants ten common questions and record the answers.

    How to measure it

    Spotix answers in tests

    Now
    –
    Target
    30%
    By
    3 quarters

    Steps

    1. 1

      Baseline

      Ten questions, three assistants.

      Marketing Manager 1 week

    2. 2

      Fix titles

      Ideas 1 and 2 first.

      Catalog Specialist 1 month

    3. 3

      Fill attributes

      Top categories.

      Catalog Specialist 1 quarter

    4. 4

      Structured data

      On product pages.

      Shopify Developer (contract) 1 month

    5. 5

      Retest

      Quarterly.

      Marketing Manager quarterly

    6. 6

      Extend

      All categories.

      Catalog Specialist 2 quarters

    First result
    3 quarters
    Cost
    Catalog time
    Owner
    Ecommerce Manager

    Smallest test

    Fill attributes for gas fireplaces.

    Why it works

    After the title and size fixes, fill structured attributes (size, fuel, venting, BTU, finish, fits model) for the top categories, and test what assistants recommend for common questions such as "36-inch direct vent gas fireplace".

    Clean data makes Spotix the answer assistants give, as more shoppers ask them first.

    Risks and how to handle them

    • Assistant behaviour changes

      Retest each quarter.

    Builds on

    Evidence

    • Your websiteThe sitemap index includes Shopify's agentic discovery sitemap and the store publishes agents.md, so AI shopping assistants can search the catalogue and build carts; they read the same titles and product data as search engines.Source
    • Your catalogueProduct feed (12,139 products, read October 20, 2026): 200 products in 77 groups share an exact title with at least one other product. Twelve products are all called "Dagan Five Piece Wrought Iron Fireplace Tool Set, Black", priced from $67 (DG-7100BLK) to $578 (DG-AHF101), at handles ending -1 to -11; eight are called "Dagan Five Piece Fireplace Tool Set, Black" ($75 to $332); six are called "White Mountain Hearth Variable Speed Fireplace Blower" ($285 to $435, models FBB7 to FBB21). Dagan accounts for 25 of the groups and Majestic for 11 (for example three "Majestic 0/12 to 6/12 Pitch Roof Flashing" products, RF370, RF570 and RF6).Source
    • Your catalogue29 product URLs name a size that the title does not: the 24-, 40- and 48-inch Dagan Black Log Hoops all live at /products/dagan-black-log-hoop-12-inches (plus "-1" and "-2"); The Outdoor GreatRoom Cove "38-Inch Trapezoid Gas Fire Pit" sits at a URL ending "37-25x37-25-inch"; the Hollister fire pit URL says "42-inch" but its title gives no size.Source
    • Your catalogueReplacement and service parts are a large share of the catalogue: 669 hearth components, 504 gas log components, 466 grill parts, 236 hearth remotes and 232 products tagged "Service Part - Hearth", most named by the appliance they fit.Source

Wildcards 4

Unexpected experiments, each with a cheap way to test it.

  • 19

    Spotix carries 226 Henckels knives, sets and tools under "Grill : Cutlery & More", but the menu has no gift or cutlery entry, so the range is found only by search.

    Medium impactLow effort First result in 1 quarter Marketing Manager

    First action

    Build a gift collection of 30 items.

    How to measure it

    Gift revenue

    Now
    –
    Target
    $20,000 in the holiday season
    By
    1 quarter

    Steps

    1. 1

      Pick items

      30 by price band.

      Catalog Specialist 1 week

    2. 2

      Build the page

      Gift guide.

      Shopify Developer (contract) 1 week

    3. 3

      Add to menu

      Grills and holidays.

      Ecommerce Manager 1 hour

    4. 4

      Email

      Past grill buyers.

      Marketing Manager 1 week

    5. 5

      Ads

      Shopping campaign.

      Marketing Manager 1 month

    6. 6

      Measure

      Revenue and new customers.

      Ecommerce Manager monthly

    First result
    1 quarter
    Cost
    Ad budget
    Owner
    Marketing Manager

    Smallest test

    Publish the gift guide.

    Why it works

    Build a gift guide for grillers: knives, carving sets, grill tools and covers by price band, promoted to past grill buyers and in the holiday email.

    Gifts bring smaller, frequent orders and new customers between big seasonal purchases.

    Risks and how to handle them

    • Low margins on knives

      Pair them with higher-margin tools.

    Evidence

    • Your catalogue226 products are Henckels kitchen knives, sets and tools, and 256 products have the type "Grill : Cutlery & More"; the store menu has no gift or cutlery entry.Source
    • Your catalogueCatalogue mix: 100 brands, led by The Outdoor Plus (821 products), Napoleon (782), Superior (599), Majestic (548), HPC Fire (472) and Hargrove (448); largest product types are grill accessories (1,252), chimney and venting (1,045), hearth accessories (1,031) and gas fire pits (940). Median price $484, top price $30,625. 449 products are sold out and 150 have no product image (for example Napoleon screen kits for the Riverside 36- and 42-inch outdoor fireplaces).Source
  • 20

    Spotix matches lower competitor prices and offers Shop Pay installments, but both live on footer pages. Rivals such as Northline Express put "Weekly Deals" and free shipping in their headline.

    Medium impactLow effort First result in 1 month Ecommerce Manager

    First action

    Add the line to fireplaces and grills.

    How to measure it

    Conversion above $500

    Now
    –
    Target
    +5%
    By
    2 quarters

    Steps

    1. 1

      Write the line

      Short and clear.

      Marketing Manager 1 hour

    2. 2

      Add to template

      Under the price.

      Shopify Developer (contract) 1 day

    3. 3

      Add payments

      Monthly estimate.

      Shopify Developer (contract) 1 day

    4. 4

      Train

      Price match calls.

      Customer Solutions Lead 1 day

    5. 5

      Test

      A/B for a month.

      Ecommerce Manager 1 month

    6. 6

      Measure

      Conversion and match requests.

      Ecommerce Manager monthly

    First result
    1 month
    Cost
    $0
    Owner
    Ecommerce Manager

    Smallest test

    Add the line to one collection.

    Why it works

    Add a short line under the price: "Found it lower? We match" with a call link, and the monthly payment estimate for items above $500.

    Big-ticket shoppers compare prices across tabs, and a visible promise keeps them from leaving to check.

    Risks and how to handle them

    • More match requests

      Keep the written-proof rule.

    Evidence

    • Your websitePrice Matching page: Spotix matches a lower competitor price confirmed in writing, within manufacturers' minimum price policies, by phone request. Financing page: Shop Pay installments, "4 interest-free biweekly payments, or ... monthly installments on larger purchases".Source
    • Competitor researchRivals' own homepages: Northline Express, "Fireplace & Chimney Experts" with "NFI Certified Expert Help, Weekly Deals, Fast & Free Shipping over $99+"; Woodland Direct, "Experts in Fire", with "a huge selection of fireplaces, fire pits, gas logs, grills and more".Source
    • Your catalogueCatalogue mix: 100 brands, led by The Outdoor Plus (821 products), Napoleon (782), Superior (599), Majestic (548), HPC Fire (472) and Hargrove (448); largest product types are grill accessories (1,252), chimney and venting (1,045), hearth accessories (1,031) and gas fire pits (940). Median price $484, top price $30,625. 449 products are sold out and 150 have no product image (for example Napoleon screen kits for the Riverside 36- and 42-inch outdoor fireplaces).Source
  • 21

    The Deals page lists about 20 brand promotions, such as savings on Blaze grills or rebates from Hestan and DCS. They are shown to everyone on one page, but most shoppers care about one or two brands.

    Medium impactLow effort First result in 1 month Marketing Manager

    First action

    Set up the browse segment for one brand.

    How to measure it

    Deal email revenue

    Now
    –
    Target
    $5,000 a month
    By
    2 quarters

    Steps

    1. 1

      Map deals

      To brands and products.

      Marketing Manager 1 day

    2. 2

      Build segments

      Browsed brand.

      Marketing Manager 1 week

    3. 3

      Email

      Each deal.

      Marketing Manager ongoing

    4. 4

      Badge pages

      Active deal.

      Shopify Developer (contract) 1 week

    5. 5

      Remove expired

      On end date.

      Ecommerce Manager ongoing

    6. 6

      Measure

      Revenue by deal.

      Marketing Manager monthly

    First result
    1 month
    Cost
    Existing Klaviyo plan
    Owner
    Marketing Manager

    Smallest test

    Send one brand deal to its browsers.

    Why it works

    Use Klaviyo browse data to send each promotion to people who viewed that brand in the last 90 days, and show the active deal on each brand's product pages.

    Relevant offers convert better than a general deals page and help clear manufacturer promotions.

    Risks and how to handle them

    • Expired offers shown

      Automate end dates.

    Evidence

    • Your websiteDeals & Offers page: about 20 brand promotions (Blaze, Outdoor GreatRoom, Real Fyre, Napoleon, Fire Pit Art, Coyote, Hestan, DCS, Amantii and others) such as percentage savings, free gifts with purchase and 10% rebates above a spend, most with an end date between October 31 and December 31, 2026.Source
    • DNS checkspotix.com sends mail through Google Workspace and Klaviyo; SPF ends "~all", a DKIM key is published and DMARC is set to "p=none", so spoofed mail is reported but not blocked.Source
  • 22

    Spotix has a showroom in North Liberty, Iowa, open weekdays, and the team runs its own grill-outs. Local buyers of big outdoor projects like to see and feel the products.

    Medium impactLow effort First result in 1 quarter Founder and CEO

    First action

    Plan one fire pit evening.

    How to measure it

    Attendees per event

    Now
    –
    Target
    75
    By
    2 quarters

    Steps

    1. 1

      Pick the date

      One evening.

      Founder and CEO 1 week

    2. 2

      Invite

      Local customers and pros.

      Marketing Manager 2 weeks

    3. 3

      Partner

      Local contractors.

      SpotixPro Sales Lead 2 weeks

    4. 4

      Run

      Demos and offers.

      Product Specialist 1 day

    5. 5

      Record

      Clips for YouTube.

      Marketing Manager 1 day

    6. 6

      Measure

      Orders and quotes.

      Ecommerce Manager 1 month

    First result
    1 quarter
    Cost
    Event costs
    Owner
    Founder and CEO

    Smallest test

    Host one event.

    Why it works

    Host seasonal Saturday events (fire pit nights, grill demos) with local contractors, promote them to Iowa customers and in local search, and record clips for YouTube.

    Events drive local sales and pro relationships, and create content for the whole store.

    Risks and how to handle them

    • Low turnout

      Partner with a local contractor's list.

    Evidence

    • Your websiteOur Story: founded in 2011 by a hearth-industry veteran; "40+ dedicated team members"; the family of stores is Spotix, Firepits Direct, Fireplaces Direct and Kickass Grills; "over 400,000 residential or commercial gathering projects"; motto "Buy nice, or buy twice"; team holds National Fireplace Institute (NFI) certification; based at 2810 Stoner Court, North Liberty, Iowa, with a showroom open Monday to Friday.Source
    • YouTubeThe Spotix YouTube channel has 295 videos, 1,170 subscribers and 1.72 million views.Source
    • Your websiteSpotixPro trade program: "Exclusive Trade Pricing ... with no minimums", "Order immediately after signing up", NFI-certified support, a dedicated pro phone line and a team of five named product specialists; testimonials from a landscaper, a concrete contractor and a pool builder. The homepage "Trade Program" link goes here (/pages/pro-accounts).Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

ProgrammableTalk

Fill the events in this plan

These ideas are events. Talk gets registrants for them and tells you who's coming and what their company does before the day.

Plan an event (opens programmable.talk in a new tab)
ProgrammableDigital

Show it, don't just describe it

These ideas need something to show: a demo, a video, an animation, graphics or a deck. Digital turns screenshots or the site into all of them, in the company's own brand.

Make a demo (opens programmable.digital in a new tab)
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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 21, 2026, and cites them throughout. Spotix did not commission, review or endorse it, and Programmable is not affiliated with Spotix. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Spotix runs its business.

Something wrong, or do you represent Spotix? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 308 ideas

    Distinct titles, size-correct URLs, the Learning Center sitemap, waitlists, missing images and reviews; DMARC and the freight checklist.

  2. Days 31 to 6011 ideas

    Parts finder, pro quote builder, fire pit bundles, seasonal flows, partners, videos on product pages and the Iowa warehouse badge; gift shop, visible price match, brand-deal emails and the showroom event.

  3. Days 61 to 903 ideas

    Commercial division, a clear job for each of the four stores and catalogue data for AI assistants.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value many brands from one source. The most cited problem: choosing between near-identical products.

  • Knowledgeable specialists by phone, chat and text
  • Knowing which parts fit together
  • In their words: “fire pit”

Market

Competitive landscape

2 competitors compared: Northline Express and Woodland Direct.

  • Gap to exploit: Parts lookup by appliance model
  • Northline Express: Less outdoor kitchen focus
  • Woodland Direct: Similar catalogue, little to tell apart

Hiring signals

Spotix's one open role is a full-time Warehouse Specialist in North Liberty, Iowa (posted October 5, 2026), picking orders by RF scanner and giving feedback on inventory levels.

  • Warehouse Specialist: Picking, inventory check-in and feedback on stock levels in North Liberty. Ideas 4, 5, 15.

From the team that wrote this playbook

All products
  • ProgrammableAgencyWorking AI systems in days, not quarters (opens programmable.agency in a new tab)
  • ProgrammableInfoAn agent that finds, researches and asks first (opens programmable.info in a new tab)
  • ProgrammableDigitalScreenshots in, an animated product demo out (opens programmable.digital in a new tab)
  • ProgrammableWatchKnow the day a supplier falls out of compliance (opens programmable.watch in a new tab)
  • ProgrammableTalkGet registrants for your events, and know who’s coming (opens programmable.talk in a new tab)
  • ProgrammablePageText what you need, your customer gets a page that works (opens programmable.page in a new tab)
  • ProgrammableCommunityForums with labelled AI members, never empty (opens programmable.community in a new tab)
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