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  • The brief
  • Start here
  • Idea portfolio
  • Effort vs impact
  • This week · 6
  • This quarter · 10
  • Big bets · 3
  • Wildcards · 2
  • How we can help
Generated Oct 23, 2026
  1. Programmable
  2. Playbooks
  3. Prose
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growth playbook · Oct 23, 2026

prose.com (opens in a new tab)

Prose growth playbook

Diagnosis

Prose is a profitable personalized-beauty brand with 10M+ consultations, 2M customers, 350K active subscribers and $165M+ revenue in 2024, and its hiring shows where it is going next: a VP, Brand charged with brand awareness and AI discoverability, a paid acquisition lead to scale Meta and AppLovin and build TikTok and Pinterest, and a scientific communication lead to sharpen claims.

The biggest gap is the site itself: the HTML of every product page, the reviews and FAQ carries the homepage title and a canonical to the homepage, and readers that do not run JavaScript, including the AI crawlers behind ChatGPT and Claude, see no content.

This playbook fixes that first, then speeds up pages, improves consultation completion, and builds proof, creators, measurement and data-led PR.

Growth Score

7/10

Biggest Opportunity

Make Prose's product, ingredient and review pages readable to search and AI assistants, then fill them with the evidence (trials, reviews by hair type, consultation data) that only Prose has.

Biggest Risk

Rising paid costs and quiz-based rivals such as Function of Beauty compete for the same shoppers, and a slow page plus pages that crawlers cannot read make every channel more expensive.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Give every product page its own title, description and canonical in the HTML, so search and AI assistants stop reading it as the homepage

    Run curl on /products/custom-shampoo and share the output with the SEO agency and engineering.

    High impact First result in 1 month
  2. 2

    Put the 161 ingredient pages' text in the HTML and link each to the consultation

    Render one ingredient page server-side and compare it with curl.

    High impact First result in 1 month
  3. 3

    Add a share image and Open Graph tags so creator and customer links preview properly

    Design one 1200x630 share image for the homepage.

    Medium impact First result in 2 weeks

02

Your idea portfolio

21 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 7 ideas are marked Unexpected: plays you are unlikely to have tried.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 1Big bets · 12Fill-ins · 6Reconsider · 2
Effort →

Showing 21 of 21 ideas

This week 6

Quick wins with a clear first action.

  • 01

    Prose's new VP, Brand is asked to make sure Prose is "accurately and favorably represented" in ChatGPT, Perplexity, Gemini and AI Overviews. But in the HTML prose.com sends, all 23 product pages, the reviews, about, FAQ and gift pages carry the homepage title, the homepage description and a canonical tag pointing to the homepage, with no text except "requires JavaScript". Google says not to let JavaScript change a canonical away from the HTML one, and the AI crawlers behind ChatGPT and Claude do not run JavaScript, so to them Custom Shampoo, Custom Serum and the 600,000-review page are all copies of the homepage.

    High impactMedium effort First result in 1 month VP

    First action

    Run curl on /products/custom-shampoo and share the output with the SEO agency and engineering.

    How to measure it

    Product URLs indexed with their own canonical in Search Console

    Now
    –
    Target
    All 23
    By
    60 days

    Steps

    1. 1

      Confirm the gap

      Curl the 41 sitemap pages and inspect five in Search Console to see which canonical Google chose.

      SEO/blog agency 1 day

    2. 2

      Write the copy

      A title and description for each product and content page.

      VP, Brand Marketing 3 days

    3. 3

      Render the head

      Server-side title, description, canonical and Open Graph tags in the page template.

      Senior Full-stack Engineer 1 week

    4. 4

      Render the body

      Product name, benefits, key ingredients, price from and review count in HTML.

      Senior Full-stack Engineer 1 week

    5. 5

      Add product data

      Product structured data on each product page.

      Senior Full-stack Engineer 2 days

    6. 6

      Verify

      Plain curl, Search Console inspection and a test question in ChatGPT and Perplexity.

      SEO/blog agency 2 days

    7. 7

      Track

      Indexed product URLs, organic product sessions and AI citations monthly.

      Analytics Lead monthly

    First result
    1 month
    Cost
    Engineering time
    Owner
    VP, Brand Marketing

    Smallest test

    Fix the head tags on Custom Shampoo and Custom Serum first and compare their Search Console status after two weeks.

    Why it works

    Server-render the head of every product and content page: a unique title ("Custom Shampoo, Made for Your Hair | Prose"), a description, a self-referencing canonical and Open Graph tags. Then server-render the core body text (what the product does, key ingredients, who it is for, the Prose Promise, review count) so readers that do not run JavaScript see the page. The React app can still take over in the browser. Check the result with a plain curl and in Search Console's URL inspection.

    Search engines and answer engines can only recommend a page they can read and tell apart from the homepage. It is a small change to the page template that reaches 38 pages at once, and it is the base layer the VP's AI discoverability and SEO agency work depends on.

    Ready to use

    ChecklistPer-page HTML checklist

    [ ] Unique <title> per page
    [ ] Unique meta description
    [ ] <link rel="canonical"> to the page itself
    [ ] og:title, og:description, og:image
    [ ] Product name, benefits and key ingredients in HTML
    [ ] Review count and Prose Promise in HTML
    [ ] Product structured data
    [ ] curl output shows all of the above

    Risks and how to handle them

    • Duplicate head tags when React hydrates

      Have the client keep the server-rendered tags rather than replace them.

    • Personalized prices differ per visitor

      Render a "from" price and the public offer only.

    Evidence

    • HiringVP, Brand Marketing (posted September 21, 2026): owns earned media, community, creator advocacy, campaigns and social impact, manages "a team of four plus external agencies", oversees "the PR and SEO/blog agency" for "LLM-optimized earned presence", and owns AI discoverability: "Ensure Prose is accurately and favorably represented where customers increasingly discover beauty — AI assistants and answer engines (ChatGPT, Perplexity, Gemini, Google AI Overviews)", treating "AI surfaces as a brand channel to monitor and shape". The role also measures brand health (awareness, consideration, share of voice, sentiment, MMM) and will hire "the open Sr. Manager, Brand Advocacy".Source
    • Your websiteRaw HTML of the sitemap pages (checked twice on October 22, 2026): 38 of the 41 non-ingredient URLs, including all 23 /products/ pages, the 3 /pages/ sets, /reviews, /about, /faq, /the-salon, /gift and the consultation pages, return the homepage title "Truly Custom Haircare and Skincare | Prose", the homepage meta description, a canonical tag of href="/" (the homepage) and no body text beyond "Prose.com requires JavaScript in order to run properly." Only the homepage, /ingredients and /blog/ carry their own canonical.Source
    • Google Search CentralGoogle's JavaScript SEO guide: "you shouldn't use JavaScript to change the canonical URL to something else than the URL you specified as the canonical URL in the original HTML"; "The best way to set the canonical URL is to use HTML".Source
    • Vercel researchVercel's study of AI crawler traffic: "none of the major AI crawlers currently render JavaScript", including the crawlers behind ChatGPT and Claude; Gemini uses Googlebot's infrastructure and does render it.Source
    • HiringSenior Full-stack Engineer (posted August 14, 2026): Python/Django services and REST APIs, "React applications on the frontend", a "deliberately compact, senior engineering team" whose scope runs "from the consultation and e-commerce journey" to manufacturing and "touches everything from checkout conversion to factory throughput"; the platform is "evolving toward a modular architecture".Source
  • 02

    Prose has 161 ingredient pages with good titles such as "Best Ingredients for Hair: Biotin", but their HTML body is only the JavaScript notice. Ingredient questions ("is biotin good for hair") are exactly what people ask AI assistants, and these pages are Prose's best answers.

    High impactMedium effort First result in 1 month SEO/blog agency

    First action

    Render one ingredient page server-side and compare it with curl.

    How to measure it

    Ingredient page organic sessions

    Now
    –
    Target
    +40%
    By
    1 quarter

    Steps

    1. 1

      Pick a template

      Description, benefits, products, goals, CTA.

      SEO/blog agency 2 days

    2. 2

      Render

      Server-side body for /ingredients/*.

      Senior Full-stack Engineer 1 week

    3. 3

      Add links

      Products and blog posts per ingredient.

      SEO/blog agency 1 week

    4. 4

      Science check

      Claims reviewed before publishing.

      Scientific Communication Manager 1 week

    5. 5

      Add the CTA

      Consultation link with ingredient tracking.

      Senior Full-stack Engineer 1 day

    6. 6

      Measure

      Sessions and consultation starts from ingredient pages.

      Analytics Lead monthly

    First result
    1 month
    Cost
    Engineering time
    Owner
    SEO/blog agency

    Smallest test

    Do the ten most searched ingredients first.

    Why it works

    Server-render each ingredient page's description, benefits, which Prose products use it and the hair or skin goals it serves. End each page with "See if your formula needs it" linking to the consultation, and link related blog posts.

    The pages already exist and are well titled; making them readable turns 161 pages into entry points for search and AI answers.

    Risks and how to handle them

    • Unsupported claims on ingredient pages

      Route every page through the Scientific Communication Manager.

    Evidence

    • Your websiteThe sitemap lists 161 ingredient pages (e.g. /ingredients/biotin, "Best Ingredients for Hair: Biotin | Prose") with their own titles and canonicals, but their raw HTML body is also only the "requires JavaScript" notice. The blog runs on WordPress and is server-rendered: 799 posts, newest October 20, 2026 ("What is Skin Longevity", "Collagen vs Peptides for Skin").Source
    • Vercel researchVercel's study of AI crawler traffic: "none of the major AI crawlers currently render JavaScript", including the crawlers behind ChatGPT and Claude; Gemini uses Googlebot's infrastructure and does render it.Source
    • HiringVP, Brand Marketing (posted September 21, 2026): owns earned media, community, creator advocacy, campaigns and social impact, manages "a team of four plus external agencies", oversees "the PR and SEO/blog agency" for "LLM-optimized earned presence", and owns AI discoverability: "Ensure Prose is accurately and favorably represented where customers increasingly discover beauty — AI assistants and answer engines (ChatGPT, Perplexity, Gemini, Google AI Overviews)", treating "AI surfaces as a brand channel to monitor and shape". The role also measures brand health (awareness, consideration, share of voice, sentiment, MMM) and will hire "the open Sr. Manager, Brand Advocacy".Source
  • 03

    The homepage has no Open Graph tags at all, and product pages share the homepage tags. Every link a creator, affiliate or customer posts to Prose shows a bare preview, at the moment the VP, Brand is building a creator advocacy program.

    Medium impactLow effort First result in 2 weeks Sr. Manager

    First action

    Design one 1200x630 share image for the homepage.

    How to measure it

    Clicks from creator links

    Now
    –
    Target
    +10%
    By
    60 days

    Steps

    1. 1

      Design images

      Homepage and each product line.

      Creative team 2 days

    2. 2

      Add tags

      Server-side og and twitter tags.

      Senior Full-stack Engineer 1 day

    3. 3

      Test previews

      Five apps.

      Sr. Manager, Brand Advocacy 1 day

    4. 4

      Brief creators

      Use product URLs.

      Sr. Manager, Brand Advocacy 1 day

    5. 5

      Brief affiliates

      Impact partners.

      Sr. Manager, Brand Advocacy 1 day

    6. 6

      Measure

      Clicks per shared link.

      Analytics Lead monthly

    First result
    2 weeks
    Cost
    $0
    Owner
    Sr. Manager, Brand Advocacy

    Smallest test

    Add the homepage share image today.

    Why it works

    Add og:title, og:description and og:image to the homepage and every product page, with an image per product line, and test previews in iMessage, WhatsApp, Instagram DMs, Slack and X.

    A rich preview raises clicks on every shared link, for free, and makes creator posts look on-brand.

    Risks and how to handle them

    • Wrong image cached by apps

      Use versioned image URLs.

    Evidence

    • Your websiteHomepage: "Patented Science of Personalization", "Proven effective in 6 clinical trials", "1.2M+ unique formulas created", "100+ factors across your biology, lifestyle, and environment", "Over 600,000 5-star product reviews* (*on Review & Refine)", and The Prose Promise: "Love your first order (or it's on us)", "30-day free returns", "15% off + free shipping for members", "Free formula adjustments for members". The homepage has no Open Graph tags (so no share image) and no structured data; /llms.txt and /pricing return the app shell with status 200.Source
    • Your websiteRaw HTML of the sitemap pages (checked twice on October 22, 2026): 38 of the 41 non-ingredient URLs, including all 23 /products/ pages, the 3 /pages/ sets, /reviews, /about, /faq, /the-salon, /gift and the consultation pages, return the homepage title "Truly Custom Haircare and Skincare | Prose", the homepage meta description, a canonical tag of href="/" (the homepage) and no body text beyond "Prose.com requires JavaScript in order to run properly." Only the homepage, /ingredients and /blog/ carry their own canonical.Source
    • HiringVP, Brand Marketing (posted September 21, 2026): owns earned media, community, creator advocacy, campaigns and social impact, manages "a team of four plus external agencies", oversees "the PR and SEO/blog agency" for "LLM-optimized earned presence", and owns AI discoverability: "Ensure Prose is accurately and favorably represented where customers increasingly discover beauty — AI assistants and answer engines (ChatGPT, Perplexity, Gemini, Google AI Overviews)", treating "AI surfaces as a brand channel to monitor and shape". The role also measures brand health (awareness, consideration, share of voice, sentiment, MMM) and will hire "the open Sr. Manager, Brand Advocacy".Source
  • 04

    Any URL on prose.com that is not a real page, such as /llms.txt or /pricing, returns the app shell with status 200. Crawlers then see endless "pages" with the homepage title, and AI tools looking for /llms.txt get a JavaScript notice instead of a guide to Prose.

    Medium impactLow effort First result in 1 month SEO/blog agency

    First action

    Check five made-up URLs and record the status codes.

    How to measure it

    Soft 404s reported

    Now
    –
    Target
    0
    By
    60 days

    Steps

    1. 1

      List routes

      Every real route in the app.

      Senior Full-stack Engineer 1 day

    2. 2

      Return 404

      For everything else.

      Senior Full-stack Engineer 2 days

    3. 3

      Design the 404 page

      Links to consultation and products.

      VP, Brand Marketing 1 day

    4. 4

      Write llms.txt

      Plain summary and links.

      SEO/blog agency 1 day

    5. 5

      Publish

      Serve as text/plain.

      Senior Full-stack Engineer 1 hour

    6. 6

      Monitor

      Search Console coverage.

      SEO/blog agency monthly

    First result
    1 month
    Cost
    $0
    Owner
    SEO/blog agency

    Smallest test

    Publish /llms.txt this week.

    Why it works

    Return status 404 for unknown routes (with a helpful page that links to the consultation), and publish a plain-text /llms.txt that summarizes what Prose is, the consultation, product lines, the Prose Promise and key pages.

    Clean status codes help search engines spend their crawl on real pages, and an llms.txt is a cheap, direct way to describe Prose to AI tools.

    Risks and how to handle them

    • Real routes accidentally return 404

      Test the full sitemap before release.

    Evidence

    • Your websiteHomepage: "Patented Science of Personalization", "Proven effective in 6 clinical trials", "1.2M+ unique formulas created", "100+ factors across your biology, lifestyle, and environment", "Over 600,000 5-star product reviews* (*on Review & Refine)", and The Prose Promise: "Love your first order (or it's on us)", "30-day free returns", "15% off + free shipping for members", "Free formula adjustments for members". The homepage has no Open Graph tags (so no share image) and no structured data; /llms.txt and /pricing return the app shell with status 200.Source
    • Your websiteRaw HTML of the sitemap pages (checked twice on October 22, 2026): 38 of the 41 non-ingredient URLs, including all 23 /products/ pages, the 3 /pages/ sets, /reviews, /about, /faq, /the-salon, /gift and the consultation pages, return the homepage title "Truly Custom Haircare and Skincare | Prose", the homepage meta description, a canonical tag of href="/" (the homepage) and no body text beyond "Prose.com requires JavaScript in order to run properly." Only the homepage, /ingredients and /blog/ carry their own canonical.Source
    • HiringVP, Brand Marketing (posted September 21, 2026): owns earned media, community, creator advocacy, campaigns and social impact, manages "a team of four plus external agencies", oversees "the PR and SEO/blog agency" for "LLM-optimized earned presence", and owns AI discoverability: "Ensure Prose is accurately and favorably represented where customers increasingly discover beauty — AI assistants and answer engines (ChatGPT, Perplexity, Gemini, Google AI Overviews)", treating "AI surfaces as a brand channel to monitor and shape". The role also measures brand health (awareness, consideration, share of voice, sentiment, MMM) and will hire "the open Sr. Manager, Brand Advocacy".Source
  • 05

    The Paid Acquisition Manager's testing roadmap names "consultation completion" between landing pages and checkout. With 10M+ consultations completed, the consultation is Prose's main funnel, and every paid visitor who quits halfway is spend lost.

    High impactMedium effort First result in 1 month Paid Acquisition Manager

    First action

    Pull consultation drop-off by question for the last 30 days.

    How to measure it

    Consultation completion from paid traffic

    Now
    –
    Target
    +10%
    By
    1 quarter

    Steps

    1. 1

      Map drop-off

      By question and channel.

      Analytics Lead 3 days

    2. 2

      Design the step

      Save progress with email.

      Product Designer 1 week

    3. 3

      Build

      Save and resume.

      Senior Full-stack Engineer 1 week

    4. 4

      Write emails

      Reminder and formula preview.

      Lifecycle Marketing Lead 1 week

    5. 5

      Test

      A/B on paid traffic.

      Paid Acquisition Manager 4 weeks

    6. 6

      Decide

      Roll out if completion and checkout rise.

      Senior Director of Acquisition Marketing 1 day

    First result
    1 month
    Cost
    Engineering time
    Owner
    Paid Acquisition Manager

    Smallest test

    Add the save option after question five for 10% of traffic.

    Why it works

    Test a save-progress step early in the consultation (email in exchange for saving answers), then send unfinished visitors a reminder and finished ones a preview of their formula before checkout. Measure completion and checkout by paid channel.

    A captured email turns a lost paid click into a lifecycle contact, and the formula preview gives a personal reason to come back.

    Risks and how to handle them

    • Email step adds friction

      Make it optional and test placement.

    Evidence

    • HiringPaid Acquisition Manager (Growth Marketing, reporting to the Senior Director of Acquisition Marketing): owns Meta and AppLovin, will "Build Pinterest and TikTok into a reliable acquisition channel", and will "Design and execute an A/B testing roadmap across the conversion funnel — creative, audiences, landing pages, consultation completion, and checkout". Haus and Northbeam experience is "a plus"; the role manages a Paid Social Associate.Source
    • HiringProse in numbers, from every job post: founded 2017 with hubs in Paris, New York and Los Angeles; "10M+ consultations completed"; "2M customers and 350K active subscribers"; "21M custom products made, with 1M+ unique formulas"; "$165M+ revenue in 2024"; "Profitable since 2024"; a certified B Corporation, Public Benefit Corporation and Climate Neutral.Source
    • HiringSenior Full-stack Engineer (posted August 14, 2026): Python/Django services and REST APIs, "React applications on the frontend", a "deliberately compact, senior engineering team" whose scope runs "from the consultation and e-commerce journey" to manufacturing and "touches everything from checkout conversion to factory throughput"; the platform is "evolving toward a modular architecture".Source
  • 06

    Real visitors fail Core Web Vitals on prose.com: the main image appears after 4.1s against a 2.5s target. The homepage loads 5.7 MB, including 987 KB of YouTube and 852 KB of Stripe next to Braintree, before anyone has started a consultation.

    High impactLow effort First result in 1 month Senior Full stack Engineer

    First action

    Move the payment scripts to checkout only.

    How to measure it

    Real-visitor LCP

    Now
    –
    Target
    Under 2.5s
    By
    60 days

    Steps

    1. 1

      Video facade

      Click-to-play YouTube.

      Senior Full-stack Engineer 1 day

    2. 2

      Payment scripts

      Checkout only.

      Senior Full-stack Engineer 1 day

    3. 3

      Cache headers

      Long lifetimes for static files.

      Senior Full-stack Engineer 1 day

    4. 4

      Preload image

      Main hero image.

      Senior Full-stack Engineer 1 hour

    5. 5

      Rerun tests

      PageSpeed lab and field.

      Senior Full-stack Engineer 1 day

    6. 6

      Report

      Conversion before and after.

      Analytics Lead monthly

    First result
    1 month
    Cost
    Engineering time
    Owner
    Senior Full stack Engineer

    Smallest test

    Add the video facade and measure LCP.

    Why it works

    Replace embedded videos with a click-to-play image, load payment scripts only on checkout, set long cache lifetimes for static files and preload the main image. Rerun PageSpeed and watch the field LCP over 28 days.

    Paid visitors land on these pages; faster pages convert more of the spend, and Google uses Core Web Vitals in ranking.

    Risks and how to handle them

    • Payment wallet buttons break

      Test checkout on all devices before release.

    Evidence

    • Google PageSpeedHomepage on mobile: performance 35/100; in the lab test the main image takes 20.1s to appear; the page downloads 5.7 MB in 354 requests (3.8 MB of JavaScript, 2.6 MB from 19 third parties, including YouTube at 987 KB and Stripe at 852 KB alongside Braintree). Real visitors fail Core Web Vitals on LCP (field LCP 4.1s against a 2.5s target), while INP (130ms) and CLS (0.04) pass; field LCP improved 16% recently. Top fixes: cache lifetimes (about 2.6s) and unused JavaScript (about 2.3s).Source
    • HiringPaid Acquisition Manager (Growth Marketing, reporting to the Senior Director of Acquisition Marketing): owns Meta and AppLovin, will "Build Pinterest and TikTok into a reliable acquisition channel", and will "Design and execute an A/B testing roadmap across the conversion funnel — creative, audiences, landing pages, consultation completion, and checkout". Haus and Northbeam experience is "a plus"; the role manages a Paid Social Associate.Source
    • HiringSenior Full-stack Engineer (posted August 14, 2026): Python/Django services and REST APIs, "React applications on the frontend", a "deliberately compact, senior engineering team" whose scope runs "from the consultation and e-commerce journey" to manufacturing and "touches everything from checkout conversion to factory throughput"; the platform is "evolving toward a modular architecture".Source

This quarter 10

The core plays for the next three months.

  • 07

    The VP, Brand is asked to treat "AI surfaces as a brand channel to monitor and shape" and to measure share of voice. Without a fixed set of questions there is no baseline for what ChatGPT, Perplexity, Gemini and AI Overviews say about Prose or which rival they name.

    High impactMedium effort First result in 1 quarter VP

    First action

    Write the 50 questions with the SEO agency.

    How to measure it

    Prose named in answers

    Now
    –
    Target
    +50%
    By
    2 quarters

    Steps

    1. 1

      Write questions

      Hair, skin, comparison, price.

      VP, Brand Marketing 1 week

    2. 2

      Baseline

      Four assistants.

      SEO/blog agency 1 week

    3. 3

      Log errors

      Wrong facts about Prose.

      SEO/blog agency 1 week

    4. 4

      Fix sources

      Pages and earned coverage.

      SEO/blog agency monthly

    5. 5

      Report

      Brand health dashboard.

      Analytics Lead monthly

    6. 6

      Repeat

      Monthly.

      SEO/blog agency monthly

    First result
    1 quarter
    Cost
    Agency time
    Owner
    VP, Brand Marketing

    Smallest test

    Ask the first ten questions this week.

    Why it works

    Write 50 questions people ask ("best shampoo for fine hair", "Prose vs Function of Beauty", "is Prose worth it") and ask them monthly in each assistant. Record whether Prose is named, which pages are cited, and errors to correct. Feed fixes to the SEO agency and PR.

    What gets measured gets shaped, and the baseline shows the effect of ideas 1 and 2.

    Risks and how to handle them

    • Answers vary each run

      Run each question three times and record the majority.

    Evidence

    • HiringVP, Brand Marketing (posted September 21, 2026): owns earned media, community, creator advocacy, campaigns and social impact, manages "a team of four plus external agencies", oversees "the PR and SEO/blog agency" for "LLM-optimized earned presence", and owns AI discoverability: "Ensure Prose is accurately and favorably represented where customers increasingly discover beauty — AI assistants and answer engines (ChatGPT, Perplexity, Gemini, Google AI Overviews)", treating "AI surfaces as a brand channel to monitor and shape". The role also measures brand health (awareness, consideration, share of voice, sentiment, MMM) and will hire "the open Sr. Manager, Brand Advocacy".Source
    • Competitor researchRivals' own homepages: Function of Beauty, "Hair Care Customized by Hair Type" behind a "TAKE THE QUIZ" button, running 25% off sitewide in October; Curology, "Made-for-you Rx skincare" with a free first month for $5.45 shipping and handling.Source
    • Vercel researchVercel's study of AI crawler traffic: "none of the major AI crawlers currently render JavaScript", including the crawlers behind ChatGPT and Claude; Gemini uses Googlebot's infrastructure and does render it.Source
  • 08

    The homepage says Prose is "Proven effective in 6 clinical trials", and the new Scientific Communication Manager is hired to turn testing data into credible claims. Claims without a page to cite are weak for press, creators and AI answers.

    High impactMedium effort First result in 1 quarter Scientific Communication Mana…

    First action

    Choose the trial with the strongest result to publish first.

    How to measure it

    Earned links to study pages

    Now
    –
    Target
    25
    By
    2 quarters

    Steps

    1. 1

      Gather data

      All six trials.

      Scientific Communication Manager 2 weeks

    2. 2

      Regulatory review

      Claims wording.

      Regulatory Affairs 2 weeks

    3. 3

      Write pages

      Plain-language summaries.

      Scientific Communication Manager 1 month

    4. 4

      Publish

      Server-rendered study pages.

      Senior Full-stack Engineer 1 week

    5. 5

      Pitch

      Beauty and science press.

      VP, Brand Marketing 1 month

    6. 6

      Link

      From product pages and claims.

      SEO/blog agency 1 week

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Scientific Communication Manager

    Smallest test

    Publish one trial page.

    Why it works

    Publish one page per trial: question, method, number of participants, duration, results and limits, with a short summary and a downloadable PDF. Link them from product pages and the homepage claim.

    Specific, sourced evidence is what journalists and answer engines cite, and it supports every claim the brand makes.

    Risks and how to handle them

    • Overstated results

      Show limits and sample sizes plainly.

    Evidence

    • HiringScientific Communication Manager (posted September 22, 2026): shapes "the brand's scientific storytelling and claims strategy", translates "ingredient information and product testing data into clear, engaging narratives and claims", builds dossiers for launches, watches territories such as "longevity, exposome, microbiome", and supports "posters, and peer-reviewed articles when relevant".Source
    • Your websiteHomepage: "Patented Science of Personalization", "Proven effective in 6 clinical trials", "1.2M+ unique formulas created", "100+ factors across your biology, lifestyle, and environment", "Over 600,000 5-star product reviews* (*on Review & Refine)", and The Prose Promise: "Love your first order (or it's on us)", "30-day free returns", "15% off + free shipping for members", "Free formula adjustments for members". The homepage has no Open Graph tags (so no share image) and no structured data; /llms.txt and /pricing return the app shell with status 200.Source
    • HiringVP, Brand Marketing (posted September 21, 2026): owns earned media, community, creator advocacy, campaigns and social impact, manages "a team of four plus external agencies", oversees "the PR and SEO/blog agency" for "LLM-optimized earned presence", and owns AI discoverability: "Ensure Prose is accurately and favorably represented where customers increasingly discover beauty — AI assistants and answer engines (ChatGPT, Perplexity, Gemini, Google AI Overviews)", treating "AI surfaces as a brand channel to monitor and shape". The role also measures brand health (awareness, consideration, share of voice, sentiment, MMM) and will hire "the open Sr. Manager, Brand Advocacy".Source
  • 09

    Function of Beauty sells hair care "Customized by Hair Type" behind a quiz, and Curology sells prescription skincare with a free first month. Shoppers compare these directly, and AI assistants answer those comparisons with whatever pages exist.

    High impactMedium effort First result in 1 quarter VP

    First action

    List the comparisons shoppers ask about in CX tickets.

    How to measure it

    Consultation starts from comparison pages

    Now
    –
    Target
    2,000 a month
    By
    2 quarters

    Steps

    1. 1

      Pick comparisons

      From CX and search data.

      CX Lead 1 week

    2. 2

      Check facts

      Rivals' current offers.

      Assistant Chef de Produit 1 week

    3. 3

      Write

      Fair tables and summaries.

      SEO/blog agency 2 weeks

    4. 4

      Legal review

      Claims and trademarks.

      Legal 1 week

    5. 5

      Publish

      Server-rendered.

      Senior Full-stack Engineer 1 day

    6. 6

      Refresh

      Quarterly.

      SEO/blog agency quarterly

    First result
    1 quarter
    Cost
    Agency time
    Owner
    VP, Brand Marketing

    Smallest test

    Publish the Function of Beauty comparison.

    Why it works

    Publish factual comparison pages: Prose vs Function of Beauty (factors used, made to order, reformulation, guarantee), and Prose skincare vs prescription routines (when each fits). Date each page and cite sources.

    Comparison searches are high intent, and fair pages earn trust and AI citations.

    Risks and how to handle them

    • Rival offers change

      Date each page and review quarterly.

    Evidence

    • Competitor researchRivals' own homepages: Function of Beauty, "Hair Care Customized by Hair Type" behind a "TAKE THE QUIZ" button, running 25% off sitewide in October; Curology, "Made-for-you Rx skincare" with a free first month for $5.45 shipping and handling.Source
    • Your websiteHomepage: "Patented Science of Personalization", "Proven effective in 6 clinical trials", "1.2M+ unique formulas created", "100+ factors across your biology, lifestyle, and environment", "Over 600,000 5-star product reviews* (*on Review & Refine)", and The Prose Promise: "Love your first order (or it's on us)", "30-day free returns", "15% off + free shipping for members", "Free formula adjustments for members". The homepage has no Open Graph tags (so no share image) and no structured data; /llms.txt and /pricing return the app shell with status 200.Source
    • HiringVP, Brand Marketing (posted September 21, 2026): owns earned media, community, creator advocacy, campaigns and social impact, manages "a team of four plus external agencies", oversees "the PR and SEO/blog agency" for "LLM-optimized earned presence", and owns AI discoverability: "Ensure Prose is accurately and favorably represented where customers increasingly discover beauty — AI assistants and answer engines (ChatGPT, Perplexity, Gemini, Google AI Overviews)", treating "AI surfaces as a brand channel to monitor and shape". The role also measures brand health (awareness, consideration, share of voice, sentiment, MMM) and will hire "the open Sr. Manager, Brand Advocacy".Source
  • 10

    The Paid Acquisition Manager owns Meta and AppLovin and must build Pinterest and TikTok, with landing pages on the testing roadmap. Today paid visitors land on a 5.7 MB page that fails real-visitor LCP.

    High impactMedium effort First result in 1 quarter Paid Acquisition Manager

    First action

    Build one template for Meta and test it.

    How to measure it

    Blended paid CPA

    Now
    –
    Target
    -10%
    By
    2 quarters

    Steps

    1. 1

      Define template

      Hero, proof, promise, CTA.

      Paid Acquisition Manager 1 week

    2. 2

      Build

      Server-rendered and light.

      Senior Full-stack Engineer 2 weeks

    3. 3

      Make variants

      Per channel.

      Creative Strategy 2 weeks

    4. 4

      Test

      Against current pages.

      Paid Acquisition Manager 1 month

    5. 5

      Read results

      With Northbeam.

      Paid Social Associate weekly

    6. 6

      Scale

      Winners per channel.

      Senior Director of Acquisition Marketing monthly

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    Paid Acquisition Manager

    Smallest test

    One Meta landing page test.

    Why it works

    Build a fast landing template (under 1 MB, server-rendered) with variants per channel and audience: a TikTok version with creator video, a Pinterest version with routines, and a Meta version with reviews. Test each against the current destination.

    Faster, channel-matched pages lower cost per acquisition on every channel at once.

    Risks and how to handle them

    • Attribution noise

      Run holdouts where spend allows.

    Evidence

    • HiringPaid Acquisition Manager (Growth Marketing, reporting to the Senior Director of Acquisition Marketing): owns Meta and AppLovin, will "Build Pinterest and TikTok into a reliable acquisition channel", and will "Design and execute an A/B testing roadmap across the conversion funnel — creative, audiences, landing pages, consultation completion, and checkout". Haus and Northbeam experience is "a plus"; the role manages a Paid Social Associate.Source
    • Google PageSpeedHomepage on mobile: performance 35/100; in the lab test the main image takes 20.1s to appear; the page downloads 5.7 MB in 354 requests (3.8 MB of JavaScript, 2.6 MB from 19 third parties, including YouTube at 987 KB and Stripe at 852 KB alongside Braintree). Real visitors fail Core Web Vitals on LCP (field LCP 4.1s against a 2.5s target), while INP (130ms) and CLS (0.04) pass; field LCP improved 16% recently. Top fixes: cache lifetimes (about 2.6s) and unused JavaScript (about 2.3s).Source
    • HiringSenior Full-stack Engineer (posted August 14, 2026): Python/Django services and REST APIs, "React applications on the frontend", a "deliberately compact, senior engineering team" whose scope runs "from the consultation and e-commerce journey" to manufacturing and "touches everything from checkout conversion to factory throughput"; the platform is "evolving toward a modular architecture".Source
  • 11

    Prose is building creator advocacy and runs an Impact partner program. A creator with curly, color-treated hair has followers like her, but every link today sends them to the same generic consultation.

    High impactMedium effort First result in 1 quarter Sr. Manager

    First action

    Pilot with five creators with different hair types.

    How to measure it

    Creator-link consultation completion

    Now
    –
    Target
    +15%
    By
    2 quarters

    Steps

    1. 1

      Pick creators

      Five hair types.

      Sr. Manager, Brand Advocacy 2 weeks

    2. 2

      Build intro screen

      Creator profile at start.

      Senior Full-stack Engineer 2 weeks

    3. 3

      Track

      Impact links.

      Analytics Lead 1 week

    4. 4

      Brief creators

      Story and disclosure.

      Sr. Manager, Brand Advocacy 1 week

    5. 5

      Run

      One month.

      Sr. Manager, Brand Advocacy 1 month

    6. 6

      Scale

      Best performers.

      VP, Brand Marketing quarterly

    First result
    1 quarter
    Cost
    Creator fees
    Owner
    Sr. Manager, Brand Advocacy

    Smallest test

    One creator with a custom intro.

    Why it works

    Give each creator a link that opens the consultation with a short intro from them ("I have curly, color-treated hair; here is my routine") and tracks completion. Followers still answer every question. Pay on completed first orders.

    It makes the creator's story part of the product experience and raises completion from creator traffic.

    Risks and how to handle them

    • Creators overpromise results

      Give approved claim language.

    Evidence

    • HiringVP, Brand Marketing (posted September 21, 2026): owns earned media, community, creator advocacy, campaigns and social impact, manages "a team of four plus external agencies", oversees "the PR and SEO/blog agency" for "LLM-optimized earned presence", and owns AI discoverability: "Ensure Prose is accurately and favorably represented where customers increasingly discover beauty — AI assistants and answer engines (ChatGPT, Perplexity, Gemini, Google AI Overviews)", treating "AI surfaces as a brand channel to monitor and shape". The role also measures brand health (awareness, consideration, share of voice, sentiment, MMM) and will hire "the open Sr. Manager, Brand Advocacy".Source
    • Public profilesYouTube @prosebeauty: about 8,070 subscribers, 660 videos and 8.1 million views. The site footer links Facebook, Instagram, YouTube and X but no TikTok or Pinterest; a "Partner program" link runs on Impact; /the-salon is a page for stylists.Source
    • HiringPaid Acquisition Manager (Growth Marketing, reporting to the Senior Director of Acquisition Marketing): owns Meta and AppLovin, will "Build Pinterest and TikTok into a reliable acquisition channel", and will "Design and execute an A/B testing roadmap across the conversion funnel — creative, audiences, landing pages, consultation completion, and checkout". Haus and Northbeam experience is "a plus"; the role manages a Paid Social Associate.Source
  • 12

    Prose publishes often (799 server-rendered posts, the newest on skin longevity and collagen vs peptides), and the blog is the one part of the site every crawler can read. It should pass that reach to products and ingredients.

    Medium impactLow effort First result in 1 quarter SEO/blog agency

    First action

    Pick the top 100 posts by organic traffic.

    How to measure it

    Consultation starts from blog

    Now
    –
    Target
    +25%
    By
    2 quarters

    Steps

    1. 1

      Rank posts

      Top 100.

      SEO/blog agency 1 week

    2. 2

      Map links

      Ingredients and products per post.

      SEO/blog agency 2 weeks

    3. 3

      Add blocks

      Template update.

      WordPress developer 1 week

    4. 4

      Edit posts

      In-text links.

      SEO/blog agency 1 month

    5. 5

      Science check

      Claims in edited posts.

      Scientific Communication Manager ongoing

    6. 6

      Measure

      Clicks and starts.

      Analytics Lead monthly

    First result
    1 quarter
    Cost
    Agency time
    Owner
    SEO/blog agency

    Smallest test

    Edit ten posts.

    Why it works

    Add consistent in-text links from each post to the ingredients and products it mentions, a "find your formula" block, and a related-ingredients box. Start with the top 100 posts by traffic.

    Internal links help search engines find and rank product pages and send readers to the consultation.

    Risks and how to handle them

    • Links to pages crawlers cannot read

      Do this after idea 1.

    Builds on

    Evidence

    • Your websiteThe sitemap lists 161 ingredient pages (e.g. /ingredients/biotin, "Best Ingredients for Hair: Biotin | Prose") with their own titles and canonicals, but their raw HTML body is also only the "requires JavaScript" notice. The blog runs on WordPress and is server-rendered: 799 posts, newest October 20, 2026 ("What is Skin Longevity", "Collagen vs Peptides for Skin").Source
    • Your websiteRaw HTML of the sitemap pages (checked twice on October 22, 2026): 38 of the 41 non-ingredient URLs, including all 23 /products/ pages, the 3 /pages/ sets, /reviews, /about, /faq, /the-salon, /gift and the consultation pages, return the homepage title "Truly Custom Haircare and Skincare | Prose", the homepage meta description, a canonical tag of href="/" (the homepage) and no body text beyond "Prose.com requires JavaScript in order to run properly." Only the homepage, /ingredients and /blog/ carry their own canonical.Source
    • HiringScientific Communication Manager (posted September 22, 2026): shapes "the brand's scientific storytelling and claims strategy", translates "ingredient information and product testing data into clear, engaging narratives and claims", builds dossiers for launches, watches territories such as "longevity, exposome, microbiome", and supports "posters, and peer-reviewed articles when relevant".Source
  • 13

    Prose wants TikTok and Pinterest to become reliable acquisition channels, but the site footer links Facebook, Instagram, YouTube and X only. Organic presence makes paid creative on those channels cheaper and more credible.

    Medium impactMedium effort First result in 1 quarter Paid Acquisition Manager

    First action

    Add both links to the footer and email templates.

    How to measure it

    TikTok and Pinterest CPA

    Now
    –
    Target
    -15%
    By
    2 quarters

    Steps

    1. 1

      Add links

      Footer and emails.

      Senior Full-stack Engineer 1 day

    2. 2

      Plan content

      Results stories and boards.

      Social Manager 2 weeks

    3. 3

      Post

      Three times a week.

      Social Manager weekly

    4. 4

      Pick winners

      By saves and completion.

      Paid Social Associate weekly

    5. 5

      Run as ads

      Spark ads and promoted pins.

      Paid Acquisition Manager weekly

    6. 6

      Measure

      CPA vs cold creative.

      Analytics Lead monthly

    First result
    1 quarter
    Cost
    Content time
    Owner
    Paid Acquisition Manager

    Smallest test

    Post five TikToks and reuse the best as an ad.

    Why it works

    Add TikTok and Pinterest to the footer and emails, post consultation-to-results stories on TikTok and routine boards per hair type on Pinterest, and reuse winning organic posts as paid creative.

    Organic and paid support each other on both platforms, and the first organic winners are free creative tests.

    Risks and how to handle them

    • Spread too thin

      Keep the same stories across both channels.

    Evidence

    • HiringPaid Acquisition Manager (Growth Marketing, reporting to the Senior Director of Acquisition Marketing): owns Meta and AppLovin, will "Build Pinterest and TikTok into a reliable acquisition channel", and will "Design and execute an A/B testing roadmap across the conversion funnel — creative, audiences, landing pages, consultation completion, and checkout". Haus and Northbeam experience is "a plus"; the role manages a Paid Social Associate.Source
    • Public profilesYouTube @prosebeauty: about 8,070 subscribers, 660 videos and 8.1 million views. The site footer links Facebook, Instagram, YouTube and X but no TikTok or Pinterest; a "Partner program" link runs on Impact; /the-salon is a page for stylists.Source
  • 14

    Prose says it has 2M customers and 350K active subscribers, so most past buyers are no longer subscribed. Its formulas change with season, environment and feedback, which is a real reason to come back.

    High impactMedium effort First result in 1 quarter Lifecycle Marketing Lead

    First action

    Size lapsed customers by year of last order.

    How to measure it

    Win-back subscriptions

    Now
    –
    Target
    10,000
    By
    2 quarters

    Steps

    1. 1

      Segment

      By last order and profile.

      Analytics Lead 1 week

    2. 2

      Define changes

      What would change today.

      Data Science 2 weeks

    3. 3

      Write emails

      Three-step series.

      Lifecycle Marketing Lead 1 week

    4. 4

      Build preview

      Formula change summary.

      Senior Full-stack Engineer 2 weeks

    5. 5

      Send

      Oldest segment first.

      Lifecycle Marketing Lead 1 month

    6. 6

      Measure

      Reactivation and retention.

      Analytics Lead monthly

    First result
    1 quarter
    Cost
    Offer cost
    Owner
    Lifecycle Marketing Lead

    Smallest test

    Email 10,000 customers who left last year.

    Why it works

    Segment lapsed customers by when they left and what changed since (season, location climate, new ingredients or products). Send a short consultation update with a preview of what their formula would change today and a first-order offer.

    Reactivating known customers is far cheaper than new paid acquisition, and the reason is personal and true.

    Risks and how to handle them

    • Old consent

      Email only customers with valid marketing consent.

    Evidence

    • HiringProse in numbers, from every job post: founded 2017 with hubs in Paris, New York and Los Angeles; "10M+ consultations completed"; "2M customers and 350K active subscribers"; "21M custom products made, with 1M+ unique formulas"; "$165M+ revenue in 2024"; "Profitable since 2024"; a certified B Corporation, Public Benefit Corporation and Climate Neutral.Source
    • Your websiteHomepage: "Patented Science of Personalization", "Proven effective in 6 clinical trials", "1.2M+ unique formulas created", "100+ factors across your biology, lifestyle, and environment", "Over 600,000 5-star product reviews* (*on Review & Refine)", and The Prose Promise: "Love your first order (or it's on us)", "30-day free returns", "15% off + free shipping for members", "Free formula adjustments for members". The homepage has no Open Graph tags (so no share image) and no structured data; /llms.txt and /pricing return the app shell with status 200.Source
    • HiringPaid Acquisition Manager (Growth Marketing, reporting to the Senior Director of Acquisition Marketing): owns Meta and AppLovin, will "Build Pinterest and TikTok into a reliable acquisition channel", and will "Design and execute an A/B testing roadmap across the conversion funnel — creative, audiences, landing pages, consultation completion, and checkout". Haus and Northbeam experience is "a plus"; the role manages a Paid Social Associate.Source
  • 15

    Prose has a page for stylists (/the-salon), and stylists see hair problems every day. A stylist recommendation carries more trust than an ad.

    Medium impactMedium effort First result in 1 quarter VP

    First action

    Survey current salon partners on what they need.

    How to measure it

    Orders from stylists

    Now
    –
    Target
    2,000 a month
    By
    2 quarters

    Steps

    1. 1

      Audit the program

      Current partners and payouts.

      Sr. Manager, Brand Advocacy 2 weeks

    2. 2

      Make the kit

      Link, guide, samples.

      VP, Brand Marketing 1 month

    3. 3

      Recruit

      200 stylists.

      Sr. Manager, Brand Advocacy 1 quarter

    4. 4

      Newsletter

      Monthly.

      Sr. Manager, Brand Advocacy monthly

    5. 5

      Feature results

      With client consent.

      Sr. Manager, Brand Advocacy ongoing

    6. 6

      Measure

      Orders per stylist.

      Analytics Lead monthly

    First result
    1 quarter
    Cost
    Commissions and samples
    Owner
    VP, Brand Marketing

    Smallest test

    Recruit 20 stylists in New York.

    Why it works

    Give partner stylists a consultation link, a short in-chair guide, and a commission through the partner program. Feature their clients' results with permission and run a stylist newsletter.

    Stylists are trusted experts and reach clients who ignore ads.

    Risks and how to handle them

    • Stylists push their own retail lines

      Pay competitive commission.

    Evidence

    • Public profilesYouTube @prosebeauty: about 8,070 subscribers, 660 videos and 8.1 million views. The site footer links Facebook, Instagram, YouTube and X but no TikTok or Pinterest; a "Partner program" link runs on Impact; /the-salon is a page for stylists.Source
    • HiringProse in numbers, from every job post: founded 2017 with hubs in Paris, New York and Los Angeles; "10M+ consultations completed"; "2M customers and 350K active subscribers"; "21M custom products made, with 1M+ unique formulas"; "$165M+ revenue in 2024"; "Profitable since 2024"; a certified B Corporation, Public Benefit Corporation and Climate Neutral.Source
    • HiringVP, Brand Marketing (posted September 21, 2026): owns earned media, community, creator advocacy, campaigns and social impact, manages "a team of four plus external agencies", oversees "the PR and SEO/blog agency" for "LLM-optimized earned presence", and owns AI discoverability: "Ensure Prose is accurately and favorably represented where customers increasingly discover beauty — AI assistants and answer engines (ChatGPT, Perplexity, Gemini, Google AI Overviews)", treating "AI surfaces as a brand channel to monitor and shape". The role also measures brand health (awareness, consideration, share of voice, sentiment, MMM) and will hire "the open Sr. Manager, Brand Advocacy".Source
  • 16

    Prose is a B Corp, Public Benefit Corporation and Climate Neutral, says "Always made to order. Never made to waste." and the VP, Brand owns social impact. Numbers make the story credible and citable.

    Medium impactLow effort First result in 1 quarter VP

    First action

    Gather the numbers that already exist.

    How to measure it

    Earned mentions

    Now
    –
    Target
    20
    By
    2 quarters

    Steps

    1. 1

      Gather data

      Waste, materials, community.

      Director of Scientific Affairs & Sustainability 1 month

    2. 2

      Verify

      Method and sources.

      Director of Scientific Affairs & Sustainability 2 weeks

    3. 3

      Write

      Plain page.

      VP, Brand Marketing 2 weeks

    4. 4

      Publish

      Server-rendered.

      Senior Full-stack Engineer 1 day

    5. 5

      Pitch

      Sustainability press.

      VP, Brand Marketing 1 month

    6. 6

      Update

      Yearly.

      Director of Scientific Affairs & Sustainability yearly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    VP, Brand Marketing

    Smallest test

    Publish one verified number.

    Why it works

    Publish a yearly impact page with the waste avoided by making to order, materials, and community work, server-rendered and linked from the homepage. Pitch the numbers to sustainability press.

    Specific numbers give press and AI answers something to cite when shoppers ask which beauty brands are sustainable.

    Risks and how to handle them

    • Greenwashing claims

      Publish the method behind every number.

    Evidence

    • HiringProse in numbers, from every job post: founded 2017 with hubs in Paris, New York and Los Angeles; "10M+ consultations completed"; "2M customers and 350K active subscribers"; "21M custom products made, with 1M+ unique formulas"; "$165M+ revenue in 2024"; "Profitable since 2024"; a certified B Corporation, Public Benefit Corporation and Climate Neutral.Source
    • Your websiteHomepage: "Patented Science of Personalization", "Proven effective in 6 clinical trials", "1.2M+ unique formulas created", "100+ factors across your biology, lifestyle, and environment", "Over 600,000 5-star product reviews* (*on Review & Refine)", and The Prose Promise: "Love your first order (or it's on us)", "30-day free returns", "15% off + free shipping for members", "Free formula adjustments for members". The homepage has no Open Graph tags (so no share image) and no structured data; /llms.txt and /pricing return the app shell with status 200.Source
    • HiringVP, Brand Marketing (posted September 21, 2026): owns earned media, community, creator advocacy, campaigns and social impact, manages "a team of four plus external agencies", oversees "the PR and SEO/blog agency" for "LLM-optimized earned presence", and owns AI discoverability: "Ensure Prose is accurately and favorably represented where customers increasingly discover beauty — AI assistants and answer engines (ChatGPT, Perplexity, Gemini, Google AI Overviews)", treating "AI surfaces as a brand channel to monitor and shape". The role also measures brand health (awareness, consideration, share of voice, sentiment, MMM) and will hire "the open Sr. Manager, Brand Advocacy".Source

Big bets 3

Larger plays that can change the trajectory.

  • 17

    Prose has completed over 10 million consultations covering 100+ factors, including environment. No one else has that view of how hair and skin needs vary by climate, age and lifestyle, and original data is what earns press and AI citations.

    High impactHigh effort First result in 3 quarters VP

    First action

    Pick ten questions the data can answer.

    How to measure it

    Earned links to the report

    Now
    –
    Target
    100
    By
    1 year

    Steps

    1. 1

      Pick questions

      Ten.

      VP, Brand Marketing 2 weeks

    2. 2

      Analyze

      Aggregated data.

      Data Science 2 months

    3. 3

      Privacy review

      No individual identifiable.

      Legal 1 month

    4. 4

      Science review

      Interpretation.

      Scientific Communication Manager 1 month

    5. 5

      Publish

      Report page and PDF.

      Senior Full-stack Engineer 2 weeks

    6. 6

      Launch

      Press and creators.

      VP, Brand Marketing 1 month

    First result
    3 quarters
    Cost
    Analyst time
    Owner
    VP, Brand Marketing

    Smallest test

    Publish one chart.

    Why it works

    Publish an aggregated yearly report: top concerns by region and climate, how needs change with seasons, and trends (for example longevity and scalp care). Launch with press, creators and a search-friendly report page.

    Original data delivers the "LLM-optimized earned presence" the VP role asks for and gives every channel fresh stories.

    Risks and how to handle them

    • Health data sensitivity

      Aggregate and suppress small groups.

    Evidence

    • HiringProse in numbers, from every job post: founded 2017 with hubs in Paris, New York and Los Angeles; "10M+ consultations completed"; "2M customers and 350K active subscribers"; "21M custom products made, with 1M+ unique formulas"; "$165M+ revenue in 2024"; "Profitable since 2024"; a certified B Corporation, Public Benefit Corporation and Climate Neutral.Source
    • Your websiteHomepage: "Patented Science of Personalization", "Proven effective in 6 clinical trials", "1.2M+ unique formulas created", "100+ factors across your biology, lifestyle, and environment", "Over 600,000 5-star product reviews* (*on Review & Refine)", and The Prose Promise: "Love your first order (or it's on us)", "30-day free returns", "15% off + free shipping for members", "Free formula adjustments for members". The homepage has no Open Graph tags (so no share image) and no structured data; /llms.txt and /pricing return the app shell with status 200.Source
    • HiringVP, Brand Marketing (posted September 21, 2026): owns earned media, community, creator advocacy, campaigns and social impact, manages "a team of four plus external agencies", oversees "the PR and SEO/blog agency" for "LLM-optimized earned presence", and owns AI discoverability: "Ensure Prose is accurately and favorably represented where customers increasingly discover beauty — AI assistants and answer engines (ChatGPT, Perplexity, Gemini, Google AI Overviews)", treating "AI surfaces as a brand channel to monitor and shape". The role also measures brand health (awareness, consideration, share of voice, sentiment, MMM) and will hire "the open Sr. Manager, Brand Advocacy".Source
    • HiringScientific Communication Manager (posted September 22, 2026): shapes "the brand's scientific storytelling and claims strategy", translates "ingredient information and product testing data into clear, engaging narratives and claims", builds dossiers for launches, watches territories such as "longevity, exposome, microbiome", and supports "posters, and peer-reviewed articles when relevant".Source
  • 18

    Prose maps environment as part of personalization and offers free formula adjustments to members. Subscribers rarely think to update their profile when seasons change or they move.

    High impactHigh effort First result in 3 quarters Data Science

    First action

    Define three environment triggers.

    How to measure it

    12-month subscriber retention

    Now
    –
    Target
    +5 points
    By
    1 year

    Steps

    1. 1

      Pick triggers

      Season, move, climate.

      Data Science 1 month

    2. 2

      Science check

      Which changes matter.

      Scientific Communication Manager 1 month

    3. 3

      Build alerts

      Email and account.

      Senior Full-stack Engineer 1 quarter

    4. 4

      Write messages

      Plain explanations.

      Lifecycle Marketing Lead 2 weeks

    5. 5

      Test

      Holdout group.

      Analytics Lead 1 quarter

    6. 6

      Scale

      All subscribers.

      Lifecycle Marketing Lead 1 quarter

    First result
    3 quarters
    Cost
    Engineering time
    Owner
    Data Science

    Smallest test

    Send a winter update to one region.

    Why it works

    Use the shipping address and season to detect meaningful changes (humidity, UV, hard water areas, a move) and suggest a formula update by email or in the account. Track retention for subscribers who accept updates.

    Proactive changes make personalization visible every season, which is the clearest reason to stay subscribed.

    Risks and how to handle them

    • Too many messages

      Cap at one suggestion per season.

    Evidence

    • Your websiteHomepage: "Patented Science of Personalization", "Proven effective in 6 clinical trials", "1.2M+ unique formulas created", "100+ factors across your biology, lifestyle, and environment", "Over 600,000 5-star product reviews* (*on Review & Refine)", and The Prose Promise: "Love your first order (or it's on us)", "30-day free returns", "15% off + free shipping for members", "Free formula adjustments for members". The homepage has no Open Graph tags (so no share image) and no structured data; /llms.txt and /pricing return the app shell with status 200.Source
    • HiringProse in numbers, from every job post: founded 2017 with hubs in Paris, New York and Los Angeles; "10M+ consultations completed"; "2M customers and 350K active subscribers"; "21M custom products made, with 1M+ unique formulas"; "$165M+ revenue in 2024"; "Profitable since 2024"; a certified B Corporation, Public Benefit Corporation and Climate Neutral.Source
  • 19

    Prose now runs TV, creators and PR alongside Meta, AppLovin, TikTok and Pinterest. The VP, Brand measures brand health with MMM and the paid team uses Northbeam and Haus. Without one model, each team optimizes its own view.

    High impactHigh effort First result in 3 quarters Senior Director of Acquisitio…

    First action

    Agree one definition of a new customer across teams.

    How to measure it

    Blended CAC

    Now
    –
    Target
    -10%
    By
    1 year

    Steps

    1. 1

      Agree definitions

      New customer and subscriber.

      Analytics Lead 2 weeks

    2. 2

      Plan tests

      Geo holdouts per channel.

      Paid Acquisition Manager 1 month

    3. 3

      Run tests

      Quarterly.

      Paid Acquisition Manager quarterly

    4. 4

      Build MMM

      Brand and paid.

      Analytics Lead 1 quarter

    5. 5

      Set budgets

      From the model.

      Senior Director of Acquisition Marketing quarterly

    6. 6

      Share

      Monthly dashboard.

      Analytics Lead monthly

    First result
    3 quarters
    Cost
    Tooling and analyst time
    Owner
    Senior Director of Acquisition Marketing

    Smallest test

    Run one geo holdout on AppLovin.

    Why it works

    Run quarterly geo holdout tests per channel, feed results into one MMM that includes brand spend, and set budgets from it. Share a single monthly dashboard across brand and growth.

    One shared view stops double counting and moves money to what actually adds customers.

    Risks and how to handle them

    • Tests cut revenue short term

      Keep holdouts small and short.

    Evidence

    • HiringVP, Brand Marketing (posted September 21, 2026): owns earned media, community, creator advocacy, campaigns and social impact, manages "a team of four plus external agencies", oversees "the PR and SEO/blog agency" for "LLM-optimized earned presence", and owns AI discoverability: "Ensure Prose is accurately and favorably represented where customers increasingly discover beauty — AI assistants and answer engines (ChatGPT, Perplexity, Gemini, Google AI Overviews)", treating "AI surfaces as a brand channel to monitor and shape". The role also measures brand health (awareness, consideration, share of voice, sentiment, MMM) and will hire "the open Sr. Manager, Brand Advocacy".Source
    • HiringPaid Acquisition Manager (Growth Marketing, reporting to the Senior Director of Acquisition Marketing): owns Meta and AppLovin, will "Build Pinterest and TikTok into a reliable acquisition channel", and will "Design and execute an A/B testing roadmap across the conversion funnel — creative, audiences, landing pages, consultation completion, and checkout". Haus and Northbeam experience is "a plus"; the role manages a Paid Social Associate.Source
    • News coverageGlossy: Prose released its first TV ads in 2024 amid a brand refresh with new packaging, moving beyond a mainly performance-led marketing model.Source

Wildcards 2

Unexpected experiments, each with a cheap way to test it.

  • 20

    Prose's YouTube channel has 660 videos and 8.1 million views but about 8,070 subscribers, and its formulas come from a Paris R&D team. Scientists on camera are rare in beauty and build trust.

    Medium impactLow effort First result in 1 quarter Scientific Communication Mana…

    First action

    Script the first episode on one ingredient.

    How to measure it

    YouTube subscribers

    Now
    –
    Target
    +5,000
    By
    2 quarters

    Steps

    1. 1

      Pick topics

      Ingredients and trials.

      Scientific Communication Manager 1 week

    2. 2

      Script

      Five minutes each.

      Scientific Communication Manager 1 week

    3. 3

      Film

      In the Paris lab.

      Creative team monthly

    4. 4

      Cut clips

      Short versions.

      Social Manager monthly

    5. 5

      Link

      To ingredient pages.

      SEO/blog agency monthly

    6. 6

      Measure

      Views and starts.

      Analytics Lead monthly

    First result
    1 quarter
    Cost
    Production time
    Owner
    Scientific Communication Manager

    Smallest test

    Film one episode.

    Why it works

    Film a monthly short series: one chemist explains one ingredient or trial in five minutes, with clips for TikTok and Instagram and links to the ingredient page.

    Expert video builds trust, feeds social channels and links back to the ingredient pages.

    Risks and how to handle them

    • Claims on camera

      Script review by regulatory.

    Evidence

    • Public profilesYouTube @prosebeauty: about 8,070 subscribers, 660 videos and 8.1 million views. The site footer links Facebook, Instagram, YouTube and X but no TikTok or Pinterest; a "Partner program" link runs on Impact; /the-salon is a page for stylists.Source
    • HiringScientific Communication Manager (posted September 22, 2026): shapes "the brand's scientific storytelling and claims strategy", translates "ingredient information and product testing data into clear, engaging narratives and claims", builds dossiers for launches, watches territories such as "longevity, exposome, microbiome", and supports "posters, and peer-reviewed articles when relevant".Source
    • Your websiteThe sitemap lists 161 ingredient pages (e.g. /ingredients/biotin, "Best Ingredients for Hair: Biotin | Prose") with their own titles and canonicals, but their raw HTML body is also only the "requires JavaScript" notice. The blog runs on WordPress and is server-rendered: 799 posts, newest October 20, 2026 ("What is Skin Longevity", "Collagen vs Peptides for Skin").Source
  • 21

    Prose cites over 600,000 5-star reviews on Review & Refine, its own feedback system, but the reviews page is invisible to readers that do not run JavaScript. Shoppers want proof from people like them.

    Medium impactLow effort First result in 1 quarter Assistant Chef de Produit

    First action

    Pick five hair-type filters.

    How to measure it

    Consultation starts from review pages

    Now
    –
    Target
    +20%
    By
    2 quarters

    Steps

    1. 1

      Pick filters

      Hair type, concern, climate.

      Assistant Chef de Produit 1 week

    2. 2

      Moderation rules

      Consistent with review policy.

      CX Lead 2 weeks

    3. 3

      Build pages

      Server-rendered.

      Senior Full-stack Engineer 1 month

    4. 4

      Add data

      Ratings per product.

      Senior Full-stack Engineer 1 week

    5. 5

      Use in ads

      Hair-type proof.

      Paid Acquisition Manager ongoing

    6. 6

      Measure

      Starts from reviews.

      Analytics Lead monthly

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    Assistant Chef de Produit

    Smallest test

    Publish one hair-type review page.

    Why it works

    Publish reviews filterable by hair type, concern and climate on server-rendered pages, with review counts and ratings in structured data per product. Use the filters in ads and creator briefs.

    Matching proof converts better than a total count, and readable reviews reach search and AI answers.

    Risks and how to handle them

    • Selective display looks biased

      Show all ratings, not only five stars.

    Builds on

    Evidence

    • Your websiteHomepage: "Patented Science of Personalization", "Proven effective in 6 clinical trials", "1.2M+ unique formulas created", "100+ factors across your biology, lifestyle, and environment", "Over 600,000 5-star product reviews* (*on Review & Refine)", and The Prose Promise: "Love your first order (or it's on us)", "30-day free returns", "15% off + free shipping for members", "Free formula adjustments for members". The homepage has no Open Graph tags (so no share image) and no structured data; /llms.txt and /pricing return the app shell with status 200.Source
    • Your websiteRaw HTML of the sitemap pages (checked twice on October 22, 2026): 38 of the 41 non-ingredient URLs, including all 23 /products/ pages, the 3 /pages/ sets, /reviews, /about, /faq, /the-salon, /gift and the consultation pages, return the homepage title "Truly Custom Haircare and Skincare | Prose", the homepage meta description, a canonical tag of href="/" (the homepage) and no body text beyond "Prose.com requires JavaScript in order to run properly." Only the homepage, /ingredients and /blog/ carry their own canonical.Source
    • HiringAssistant Chef de Produit (Innovation & Brand Marketing, Paris, six-month internship from January 2027): competitive and market watch (pricing, trends, claims), product launch preparation with the Paris lab and the US factory, and running consumer tests of future innovations.Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

ProgrammableDigital

Show it, don't just describe it

These ideas need something to show: a demo, a video, an animation, graphics or a deck. Digital turns screenshots or the site into all of them, in the company's own brand.

Make a demo (opens programmable.digital in a new tab)
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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 23, 2026, and cites them throughout. Prose did not commission, review or endorse it, and Programmable is not affiliated with Prose. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Prose runs its business.

Something wrong, or do you represent Prose? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 306 ideas

    HTML titles and canonicals, ingredient pages, share images, real 404s and llms.txt, consultation save-progress test and script loading.

  2. Days 31 to 6012 ideas

    AI answer tracking, trial pages, comparison pages, channel landing pages, creator links, blog links, TikTok and Pinterest, win-back, stylists and the impact page; Lab Notes and public reviews.

  3. Days 61 to 903 ideas

    Commit to the big bets: the state of hair report, environment-aware updates and one measurement model.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value formulas made for their own hair and skin. The most cited problem: off-the-shelf products that do not suit them.

  • Free formula adjustments
  • Not knowing which ingredients they need
  • In their words: “my formula”

Market

Competitive landscape

2 competitors compared: Function of Beauty and Curology.

  • Gap to exploit: Published evidence for personalization
  • Function of Beauty: Less depth of personalization
  • Curology: Skincare only

Hiring signals

Prose is investing in brand and discoverability on top of a strong performance engine.

  • VP, Brand Marketing: Brand awareness, creators, PR and AI discoverability. Ideas 1, 3, 7, 11, 17.
  • Paid Acquisition Manager: Meta, AppLovin, TikTok, Pinterest and funnel testing. Ideas 5, 10, 13, 19.
  • Scientific Communication Manager: Claims strategy and scientific storytelling. Ideas 2, 8, 20.

From the team that wrote this playbook

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